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ShardtheFox

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About ShardtheFox

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  1. Thanks for all the advice. She already has MalwareBytes Anti-Malware Premium, and the full suite of Kaspersky. Since my first post I learned that multiple software firewall is a big nono, so i disabled comodo and windows defender, now using just the Kaspersky firewall. User account controls have been set as suggested. Unfortunately, I can't convince her to use any browser that is not Internet Explorer. I guess only time will tell if these actions will be suffcient protection. Thanks all for your help.
  2. So every couple months, my Grandmother comes to me with a disgustingly infected PC. Generally, i can handle it, although sometimes I have to get help here. Is there a good way to set a whitelist of allowed actions, and block everything else? I don't just mean a firewall, but actually block system functions that normal users would have access to. I've already set up an admin account, and made her account a normal user, and she doesn't have access to the admin account. I've got a subscription of Kaspersky running, and I'm using comodo firewall, in addition to the windows firewall. I was hoping
  3. C:\FRST\Quarantine\C\Program Files (x86)\2jUninstall Recipe Hub.dll.xBAD a variant of Win32/Toolbar.MyWebSearch.W potentially unwanted application C:\FRST\Quarantine\C\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\NP14Stub.dll.xBAD Win32/Toolbar.MyWebSearch.T potentially unwanted application C:\FRST\Quarantine\C\Program Files (x86)\TotalRecipeSearch_14\TotalRecipeSearch_14\bar\1.bin\14auxstb.dll Win32/Toolbar.MyWebSearch.W potentially unwanted application C:\FRST\Quarantine\C\Program Files (x86)\TotalRecipeSearch_14\TotalRecipeSearch_14\bar\1.bin\14brmon.exe Win32/Toolbar.MyWebSearch.W po
  4. The logs are attached. Fixlog_25-03-2014_03-04-30.txt mbam-log-2014-03-25 (03-05-54).txt
  5. The files were to long to copy and paste, so they're attached. TDSSKiller.3.0.0.26_24.03.2014_20.32.36_log.txt FRST_24-03-2014_21-06-21.txt Addition_24-03-2014_21-05-13.txt
  6. My grandmother requested I take a look at her computer, as it was running slow. Apparently, she purchased a service called "RegServo" that is a registry cleaner, and ran the file while under remote assistance from some guy on the phone. She's kind of senile, so the details don't all add up. Anyways, her computer is a mess, and I was hoping someone could assist me with checking it out. I am aware of your piracy policy, and have already checked the laptop for any torrent software, and found none. Below are the FRST.txt and Addition.txt logs. Edit: Apparently, the copy and paste functionality
  7. Alright, sorry about the wait. The scan failed the first time, and i had to leave the infected computer. Back on it now. Here's the ESET SCAN C:\FRST\Quarantine\RadioRage_4j\bar\1.bin\4jauxstb.dll Win32/Toolbar.MyWebSearch.W applicationC:\FRST\Quarantine\RadioRage_4j\bar\1.bin\4jbar.dll Win32/Toolbar.MyWebSearch.W applicationC:\FRST\Quarantine\RadioRage_4j\bar\1.bin\4jbrmon.exe Win32/Toolbar.MyWebSearch.W applicationC:\FRST\Quarantine\RadioRage_4j\bar\1.bin\4jdatact.dll a variant of Win32/Toolbar.MyWebSearch.A applicationC:\FRST\Quarantine\RadioRage_4j\bar\1.bin\4jhtmlmu.dll probably a variant
  8. OK, here are the logs. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 31-10-2013Ran by wendyredrum at 2013-11-04 16:26:37 Run:1Running from C:\Users\wendyredrum\DownloadsBoot Mode: Normal============================================== Content of fixlist:*****************StartHKLM-x32\...\Run: [ApnUpdater] - C:\Program Files (x86)\Ask.com\Updater\Updater.exe [1391272 2012-01-03] (Ask)C:\Program Files (x86)\Ask.comHKLM-x32\...\Run: [inboxToolbar] - C:\Program Files (x86)\Inbox Toolbar\Inbox.exe [1378800 2013-10-09] (Inbox.com, Inc.)C:\Program Files (x86)\Inbox Toolba
  9. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 31-10-2013 Ran by wendyredrum (administrator) on WENDYREDRUM-PC on 04-11-2013 15:52:47 Running from C:\Users\wendyredrum\Downloads Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US) Internet Explorer Version 10 Boot Mode: Normal ==================== Processes (Whitelisted) ================= (AMD) C:\windows\system32\atiesrxx.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Kaspersky Lab ZAO) C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.
  10. hmm, upon closer inspection, i never got a primary text saved to the desk top. I'll run the scan again, and post it.
  11. Ok, here are the results. .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1Install Date: 3/19/2012 5:38:44 PMSystem Uptime: 11/2/2013 4:16:59 PM (47 hours ago).Motherboard: TOSHIBA | | Portable PCProcessor: AMD E-300 APU with Radeon HD Graphics | Socket FT1 | 1300/100mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 283 GiB total, 202.157 GiB free.D: is CDROM ().==== Disabled Device Manager Items =============.==== System Restore Poin
  12. Hello, the other day I was helping a friend clean up their computer that they complained was slow, so i downloaded Malwarebytes free and gave it a scan. Multiple instances of Registry Keys and File appeared infected, named PUP.Optional.inbox, PUP.Optional.inboxtoolbar.A, and PUP.Optional.FunWebProducts.A. I've got the dds and attach files all ready to go, and was hoping someone could tell me if malwarebytes took care of everything. Thanks. Upon trying to post the dds and attach text files contents directly here, I was informed my post was too long. They are now attached. attach.txt dds.txt
  13. MrCharlie saved my butt! SweetPacks is no more :) Thanks from both my Savannah and I!

  14. Alright, everything looks good! Thank you so much for your help. I am amazed with how fast you reply. I will most definitly add a comment on your profile. Salutations good sire!
  15. Here it is. Results of screen317's Security Check version 0.99.63 Windows Vista Service Pack 1 x86 (UAC is enabled) Out of date service pack!! Internet Explorer 8 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Norton 360 WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Spybot - Search & Destroy Malwarebytes Anti-Malware version 1.75.0.1300 Java 6 Update 6 Java version out of Date! Adobe Flash Player 9 Flash Player out of Date! Adobe Flash Player
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