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VictoriaSuzette

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Everything posted by VictoriaSuzette

  1. Oh ~ and here's the other error message that appeared after the first one. Forgot to add it, originally, sorry! And, don't know if this makes any difference.
  2. And, I'm seeing this message from the built-in anti-rootkit feature of Malwarebytes Anti-Malware (MBAM), to answer your question.
  3. Wanted to edit that post by adding something, but find that edits aren't possible, for some reason. Anyway, wanted to add that I live with a lot of pain, take quite a bit of medication to deal with the pain, plus daily care for & teach my grandson, so I don't have a lot of time/brain power (as pain is exhausting, and the meds make me sleepy) to deal with anything "extracurricular;" therefore, I thought that I'd be more specific/to the point about the problem, and thus be assured that I was not only not wasting the time of Malwarebytes employees, but also not wasting my own time and efforts on a "possible" "fix."
  4. Thank you ~ I will do that. Just to clarify, the reason I didn't simply follow the advice "offered last time" was that I couldn't remember what the actual error message was, and didn't want to waste anyone's time; so, this time, I captured a copy of the actual error message and posted it, so that I could be certain that you all understood what the actual problem was. Thank you for your time.
  5. Okay ~ it just happened again: this seems to happen intermittently, and I'm not exactly sure what it means.
  6. I've been having this problem quite a bit for the past couple of months. Each time the programme tries to update itself, it gets hung up on the anti-rootkit. It gives me the options to either 1) continue downloading the rest of the update (except for the rootkit, which it says can't be updated) and then restart, or 2) halt all updating.
  7. Okay ~ I've written Customer Support, and I certainly hope that they can help me to get rid of the iLivid virus ... when my free version of Malwarebytes wouldn't even find the virus, I paid for and installed "Pro," but it hasn't even found the virus, much less rid me of it.
  8. Well, I am a paying customer, so I think I'll try the Customer Support option first ~ thank you! I didn't know about that!
  9. DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.21.2 Run by Suzette at 11:41:17 on 2013-04-25 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1976.1082 [GMT -4:00] . AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664} . ============== Running Processes ================ . C:\PROGRA~1\AVG\AVG2013\avgrsx.exe C:\Program Files\AVG\AVG2013\avgcsrvx.exe C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\SLsvc.exe C:\Windows\System32\spoolsv.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Windows\system32\agrsmsvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG2013\avgidsagent.exe C:\Program Files\AVG\AVG2013\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Program Files\Acer\Empowering Technology\Service\ETService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Acer\Mobility Center\MobilityService.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe C:\Program Files\AVG\AVG2013\avgnsx.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe C:\Program Files\AVG\AVG2013\avgemcx.exe C:\Program Files\Cyberlink\Shared files\RichVideo.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxext.exe C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe C:\Program Files\AVG\AVG2013\avgui.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Windows\ehome\ehmsas.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Users\Corinna\AppData\Local\Temp\RtkBtMnt.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe C:\Windows\RtHDVCpl.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Windows\system32\wuauclt.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe C:\Program Files\AVG\AVG2013\avgui.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Windows\ehome\ehtray.exe C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Users\Suzette\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Users\Suzette\AppData\Local\Temp\RtkBtMnt.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.bing.com/?pc=Z006&form=ZGAPHP uSearch Bar = hxxp://www.google.com/ie uSearch Page = hxxp://www.google.com mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={A9BE3B50-91B9-11E2-82D5-001D72CC80A9} mDefault_Page_URL = hxxp://www.yahoo.com uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned> dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned> BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned> BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: DownloadTerms: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe uRun: [iSUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [EPSON NX100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatieda.exe /fu "c:\windows\temp\E_S8304.tmp" /EF "HKCU" uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [spotify Web Helper] "c:\users\suzette\appdata\roaming\spotify\data\SpotifyWebHelper.exe" uRun: [Vidalia] "c:\users\suzette\downloads\tor browser\app\vidalia.exe" uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [bkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe" mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe" mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe" mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [skytel] Skytel.exe mRun: [LManager] c:\progra~1\launch~1\LManager.exe mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe mRun: [eRecoveryService] <no file> StartupFolder: c:\users\suzette\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\amazon~1.lnk - c:\program files\amazon\amazon unbox video\ADVWindowsClientSystemTray.exe mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . . INFO: HKLM has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab TCP: NameServer = 192.168.2.1 TCP: Interfaces\{30135EF7-5438-46F3-8FB8-801F17AA1BBF} : DHCPNameServer = 66.18.32.2 66.18.32.3 TCP: Interfaces\{C7279A86-C25D-41B8-802E-790C5B469FCA} : DHCPNameServer = 192.168.2.1 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.2.0\ViProtocol.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: igfxcui - igfxdev.dll AppInit_DLLs= c:\progra~1\google\google~1\GOEC62~1.DLL SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome Hosts: 127.0.0.1 www.spywareinfo.com . ================= FIREFOX =================== . FF - ProfilePath - c:\users\suzette\appdata\roaming\mozilla\firefox\profiles\rsjzcavl.default-1365686791370\ FF - prefs.js: browser.startup.homepage - hxxps://www.google.com FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\14.2.0\npsitesafety.dll FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll FF - plugin: c:\program files\download manager\npfpdlm.dll FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll FF - plugin: c:\program files\research in motion limited\blackberry app world browser plugin\npappworld.dll FF - plugin: c:\users\suzette\appdata\roaming\facebook\npfbplugin_1_0_3.dll FF - plugin: c:\users\suzette\appdata\roaming\mozilla\plugins\npatgpc.dll FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_233.dll FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_169.dll FF - ExtSQL: 2013-03-07 22:33; {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} FF - ExtSQL: 2013-03-07 22:33; {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} FF - ExtSQL: 2013-03-07 22:33; {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} FF - ExtSQL: 2013-03-20 19:57; kgcngo@xmmomglptujvwxntife.org; c:\program files\mozilla firefox\extensions\kgcngo@xmmomglptujvwxntife.org . ============= SERVICES / DRIVERS =============== . R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216] R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048] R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224] R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-2-26 208184] R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328] R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808] R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-2-14 182072] R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-10-1 33112] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664] R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-4-28 116608] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-4-30 61424] R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-2-27 4937264] R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-2-19 282624] R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384] R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-4-30 81504] R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-4-30 24576] R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504] R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-10-10 418376] R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-10-10 701512] R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-7 50424] R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-4-30 122368] R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-4 131072] R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-2-1 1153368] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-10-10 22856] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-26 1025352] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712] S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-5-4 30192] . =============== Created Last 30 ================ . 2013-04-18 20:03:59 -------- d-----w- c:\program files\PC Tools 2013-04-18 20:00:17 202280 ----a-w- c:\windows\system32\drivers\PCTSD.sys 2013-04-18 20:00:16 -------- d-----w- c:\program files\common files\PC Tools 2013-04-18 19:59:41 -------- d-----w- c:\programdata\PC Tools 2013-04-18 19:59:40 -------- d-----w- c:\users\suzette\appdata\roaming\TestApp 2013-04-18 13:39:38 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll 2013-04-12 16:38:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb 2013-04-10 20:28:53 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys 2013-04-10 20:28:50 2067968 ----a-w- c:\windows\system32\mstscax.dll 2013-04-10 20:28:45 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe 2013-04-10 20:28:44 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-04-10 20:28:43 64000 ----a-w- c:\windows\system32\smss.exe 2013-04-10 20:28:43 49152 ----a-w- c:\windows\system32\csrsrv.dll 2013-04-10 20:28:39 376320 ----a-w- c:\windows\system32\winsrv.dll 2013-04-10 20:28:35 2049024 ----a-w- c:\windows\system32\win32k.sys 2013-04-08 19:23:41 -------- d-----w- c:\program files\iPod 2013-04-08 19:23:15 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1 2013-04-08 19:23:15 -------- d-----w- c:\program files\iTunes 2013-03-29 00:10:03 -------- d-----w- c:\programdata\Browser Manager 2013-03-28 21:36:27 119568 ----a-w- c:\windows\system32\VB6FR.DLL 2013-03-28 21:36:27 101888 ----a-w- c:\windows\system32\VB6STKIT.DLL 2013-03-28 21:36:26 32768 ----a-w- c:\windows\system32\CMDLGFR.DLL 2013-03-28 21:36:26 141312 ----a-w- c:\windows\system32\MSCMCFR.DLL 2013-03-28 21:36:25 -------- d-----w- c:\users\suzette\appdata\roaming\TFP . ==================== Find3M ==================== . 2013-04-18 22:02:39 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2013-04-18 22:02:38 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-04-04 18:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-03-19 14:28:10 15859416 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe 2013-03-06 04:40:38 861088 ----a-w- c:\windows\system32\npdeployJava1.dll 2013-03-06 04:40:38 782240 ----a-w- c:\windows\system32\deployJava1.dll 2013-03-01 14:32:20 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys 2013-02-27 03:40:46 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys 2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll 2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll 2013-02-22 03:37:50 1427968 ----a-w- c:\windows\system32\inetcpl.cpl 2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe 2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll 2013-02-19 10:47:39 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys 2013-02-14 07:52:46 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys 2013-02-12 01:57:27 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys 2013-02-08 08:37:56 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys 2013-02-08 08:37:52 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys 2013-02-08 08:37:44 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys 2013-02-08 08:37:40 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys . ============= FINISH: 11:43:08.48 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 5/5/2010 12:11:36 AM System Uptime: 4/25/2013 6:40:46 AM (5 hours ago) . Motherboard: Acer | | CathedralPeak Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz | U2E1 | 1000/166mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 139 GiB total, 54.153 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) Acer Arcade Deluxe Acer eDataSecurity Management Acer Empowering Technology Acer ePower Management Acer eRecovery Management Acer eSettings Management Acer GameZone Console 2.0.1.1 Acer GridVista Acer Mobility Center Plug-In Acer Registration Acer ScreenSaver Activation Assistant for the 2007 Microsoft Office suites Adobe AIR Adobe Digital Editions Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.6) Agere Systems HDA Modem AlgaeCal Bone Health Calculator Alice Greenfingers Amazon Kindle Amazon Unbox Video Apple Application Support Apple Mobile Device Support Apple Software Update AVG 2013 AVG Security Toolbar Azada Big Kahuna Reef BlackBerry App World Browser Plugin BlackBerry Desktop Software 7.1 BlackBerry Device Software Updater Bonjour Bookworm Deluxe Bricks of Egypt BrowserCompanion Byki Byki Express Cake Mania Chicken Invaders 3 Chuzzle Cisco WebEx Meetings Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Diner Dash Flo on the Go Dolphin Futures XPS Viewer version 1.1.0 Download Manager 2.3.10 Driver Performer Dropbox EPSON NX100 Series Printer Uninstall EPSON Scan eSobi v2 Facebook Plug-In Flip Words 2 Google Chrome Google Desktop Google Earth Google Toolbar for Internet Explorer Google Update Helper Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) iCloud Intel® Graphics Media Accelerator Driver iTunes Jacquie Lawson Advent Calendar Jacquie Lawson Alpine Advent Calendar Jacquie Lawson Circus Jacquie Lawson London Advent Calendar Jacquie Lawson Quick Send Widget Java 7 Update 21 Java Auto Updater Java™ 6 Update 22 Jewel Quest Solitaire Kick N Rush Launch Manager LightScribe 1.4.142.1 LTCM Client Mahjong Escape Ancient China Mahjongg Artifacts Malwarebytes Anti-Malware version 1.75.0.1300 Marvell Miniport Driver Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2007 Microsoft Office Excel MUI (English) 2010 Microsoft Office File Validation Add-In Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional 2010 Microsoft Office Proof (English) 2007 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2007 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing (English) 2010 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Word MUI (English) 2007 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Works Mozilla Firefox 20.0.1 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery Case Files - Huntsville Mystery Solitaire - Secret Island NTI Backup Now 5 NTI Backup Now Standard NTI Media Maker 8 OGA Notifier 2.0.0048.0 OpenOffice.org 3.4.1 Orion Pandora Pharaoh and Cleopatra PhotoNow! PowerDirector QuickTime Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader RegAlyzer Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition shiningstar_3333563 Screen Saver snowynight_3347881 Screen Saver Spotify Spybot - Search & Destroy SUPERAntiSpyware Synaptics Pointing Device Driver thechristmastree_3264062 Screen Saver Turbo Pizza Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition Windows Media Player Firefox Plugin Yahoo! Messenger Yahoo! Software Update Zuma Deluxe . ==== End Of File ===========================
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