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sephf

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Posts posted by sephf

  1. So I went to visit my Father who lives 2 hours away from me last night and he was complaining about some annoying virus he had, naturally I downloaded Malwarebytes for him and left it running on a "full scan". I didn't have time to wait for the scan to complete so I ended up driving home half way through the scan.

    I got a call later that night from my Father who is experiecing the black screen on boot issue.

    Today I made the two hour drive BACK to my Dads house to troubleshoot this issue after googling it from home last night.

    I've downloaded and ran the fix .bat file as administrator and restarted... the issue is persisting.

    Very frustrated as I have plans today being saturday and I have to take at least 4 hours out of my day just in travel to trouble shoot this...

    either way, I ran the "m-bam checklog" as requested, I pasted the information into a pastebin so I dont spam the thread. Could really use a hand here, I dont want to leave my father with a broken laptop.

    anyways heres your info :

    • OS installed (i.e. XP, Vista, 7, 8 etc.) : Windows 7 Home Premium (64 bit)
    • Whether you have restarted your computer yet or not : Yes, multiple times including after I ran the repair tool.
    • Whether or not the system is bootable if you have attempted a restart of your system yet : Only bootable in safemode
    • Whether or not you have your Windows installation media (CD, DVD, recovery discs etc.) : No, my Dad did not recieve a windows disc, I believe it might be built into the laptop on a different drive.

    Heres the mbam checklog :

    http://pastebin.com/DwTKhFKf

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