In my humble opinion, taking responsibility for ones own actions is becoming more and more rare, and it is also my opinion that someone who passes the buck and refuses to acknowledge their part in something deemed negative is a fearful coward. When I see this behavior in a person or a business, I steer clear of them, because that is the most one can expect from them and it's likely it won't get any better than that. I have always been a strong promoter of this company's Malwarebytes product and when things went awfully wrong yesterday, I wanted more than anything for them to be straight with everyone, tell it like it happened, take ownership of any fault and then share solutions on the agenda. That is exactly what Marcin, CEO of Malwarebytes, has done and I appreciate it very, very much! His action speaks volumes to me, and I believe the situation, as bad as it is for some, is being handled with great diplomacy and responsibility. I sincerely wish for them as much patience and understanding as is possible from those who are suffering and much support from people like myself who have benefited by having this wonderful product for so long. I also hope they come out stronger than ever for having gone through it and for handling it they way they are. Show me someone who hasn't made a mistake or learned something via the school of hard knocks and I'll show you someone who hasn't done anything in their life. What is learned and how that learning is positively put forth is key. I wish I could offer help to them, but I am useless here. I will help by sharing what I believe to be a wonderful product with wonderful people behind it. These are people I am proud to do business with. Thank you! Very sincerely, Susan