cinder

Touch wood, but so far everything is running smoothly. I made the exclusions in Bitdefender as well. Going forward if I continue to have issues I will probably decide just to keep one or the other after my subscriptions expire. As I understand it, if I keep MBAM, I also need to use Defender for the firewall component, correct? Thanks for your help AdvancedSetup

Thank you, that's done. I will let you know how the MBAM reinstall goes and how the PC performs after.

Ok, I have installed BD and ran a scan with no issues. I will install MBAM later tonight, that way we can see if it's that introducing any issues. Thanks for those other recommendations. I'll report back.

I don't really want to put Kaspersky on here. By this stage, wouldn't we be pretty confident the PC is malware free? I don't think this was ever a malware issue, but some corruption caused by MBAM (which could have been because of an incompatibility with other security software). When can I start reinstalling either BD or MBAM? Not comfortable having those uninstalled for this amount of time, and need to do work on this PC tomorrow. Thanks.

By the way, in 'PASSWD.LOG, what are all the attempts to change user account passwords?

OK :) Here's the log: msert.log

I will do this later in the day, as I have some stuff I need the PC for now. Thanks.

Yeah that's on purpose - so no privilege escalation in case something does get to my PC. Reran: FRST.txtAddition.txt

Please let me know if I should have run as admin ...

No problems. Here: FRST.txtAddition.txt

As I use ThreatLocker Zero Trust, that may be why elevation prompt is disabled, for some programs it takes care of elevation for me. Am I to use the same fixlist.txt as before?

Here it is: SecurityCheck.txt Not sure why any BD services are running as it was uninstalled :/ Thanks again.

Thanks. Here's the log Fixlog.txt

Sorry but where do I get FRSTEnglish.exe from?

That is done. Do you want me now to reinstall MBAM which will then be the only security product running? For now I have Defender on. Thanks. mbst-grab-results.zip

Alright. This will have to be over the weekend, so I will get back to you once done. Thanks all.

Ok thanks for that. Yeah, I know about the MBAM and BD incompatibility, that said they've been running side by side for years with no issues, and are currently running on another PC I have with no issues. Are you able to help me diagnose a bit more please? As I really like having a layered defence to my security. MBAM has some features I like, as does BD. I don't think there is one product that completely covers everything. I have had no more reoccurrences with MBAM uninstalled.

Alright, thanks. Here they are ... can you please let me know when you've grabbed them, as I will remove from this public post for privacy mbst-grab-results.zip

Thank you, I have uninstalled MBAM though, will it still work?

Hi there, Whilst none of my BSODs/minidumps specifically point to MBAM, I did come across some forum threads where it was the culprit. Can anyone please help me verify? Unfortunately I have had to install MBAM just to be able to use my PC, but I can tell you I only updated yesterday so it would have been the most recent version. Here are some dumps (see attached). For now, I haven't had any BSODs since uninstalling, that said I only uninstalled about 10 mins ago. Please help! Thank you. Dumps.zip

I have the same issue, are you able to assist please?

Given the steps involved I'll have to try it tonight after I finish work

I'll give it a go thanks Ron

I used DXdiag.exe, if you have Direct X installed. http://support.turbine.com/link/portal/24001/24001/Article/402/What-is-a-Dxdiag-report-and-how-do-I-run-one It actually generates a lot more crap but I removed what I didn't think was relevant ...

Sorry for the delay. The PC is only 12 months old and highly speced: Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10 Processor: Intel® Core i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz Memory: 8192MB RAM Available OS Memory: 8168MB RAM Page File: 5756MB used, 10575MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 570 Manufacturer: NVIDIA Chip type: GeForce GTX 570 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_1081&SUBSYS_080110B0&REV_A1 Display Memory: 4049 MB Dedicated Memory: 1233 MB Shared Memory: 2815 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor Name: SyncMaster 226BW(Digital) Monitor Model: SyncMaster Monitor Id: SAM027F Native Mode: 1680 x 1050(p) (59.883Hz) ------------- Sound Devices ------------- Description: Speakers (2- ASUS Xonar DG Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: cmudaxp.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 3/10/2011 17:44:16, 2725376 bytes Other Files: Driver Provider: ASUSTeK HW Accel Level: Basic ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 10.7 GB Total Space: 122.0 GB File System: NTFS Model: M4-CT128M4SSD2 Drive: D: Free Space: 546.6 GB Total Space: 953.9 GB File System: NTFS Model: ST31000524AS Drive: H: Free Space: 657.3 GB Total Space: 2861.6 GB File System: NTFS Model: AVD ST3000DM001-1CH166 ___________ Let me know if you need anything else...