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About andyh

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  1. After getting fed up with the blue screens of V3.5.1, I've reverted to V3.4.5. Performance seems OK, but I'm now getting all those "an improved version of the program is available" popups again. Improved? OK, I've turned off "automatically download and install application component updates" and " notify me when full version updates are available" Is there anything else I can do to stop the flaming reminders? After a series of blue screens the urge to upgrade does provide rather a sense of humour failure.
  2. The trouble is, it instantly made me lose some faith in the product. This sort of language is seriously not appropriate for a security program.
  3. I hope I'm not just showing my age, but after I upgraded to V3 of Malwarebytes I was seriously dismayed to see the graphic "Awesome, you're protected." Guys, if you're seriously in the security business, please, please cut the cuteness.
  4. Confirmed, thanks. Andy
  5. Thanks Mieke To be honest I didn't really have much doubt as I downloaded it directly from MS. I was therefore rather surprised by the responses I got from your support dept. Could you please say one way or the other whether the claim made by support is true. i.e. is a third party executable placed in the root of C going to be flagged up as a trojan? Also, the regtool.exe flagged up is a signed file from Parallels, is this going to be flagged as a false positive? thanks Andy
  6. Hi Mieke Here's the logfile. I normally run a quick scan. This was a full scan and I see it's flagged up a file in the Parallels program directoryas well. Can you confirm that you need me to upload that file please, because it's 569MB! Regtool.exe is only 40KB though. Andy Malwarebytes' Anti-Malware 1.36 Database version: 2106 Windows 5.1.2600 Service Pack 3 11/05/2009 19:08:22 mbam-log-2009-05-11 (19-08-03).txt Scan type: Full Scan (C:\|) Objects scanned: 180021 Time elapsed: 23 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry
  7. After seeing the good reputation your program has generally for malware clearup I decided recently to buy a licence for the full version. Not long after this the daily scan came up with 2 files marked as trojans. So I mailed support as I suspected that both were false positives. The first one was confirmed as such and the next update fixed it, fine. What concerns me is the second file. C:\Windows6.0-KB948465-X64.exe This is a beta of sp2 for W2008 freshly downloaded. Rather than being told this was a false positive I was informed that it was labelled as a trojan (note the absence of any doubt)
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