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robkarp

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Everything posted by robkarp

  1. I am using 2.0.2.1012 premium. On 10/04/2014 Malwarebytes quarantined two files that have been on my PC for years and which I know to be safe (they're the executable files for Call of Duty 4 - Modern Warfare). 1) Why did Malwarebytes suddenly decide to quarantine these files? They hadn't changed. 2) I have "Automatically quarantine detected items" unchecked! Why did Malwarebytes seemingly ignore the setting and quarantine the files?
  2. Where is the program's "internal updater"? I had to upgrade from 1.75 to 2.02 manually.
  3. Just guessing but I noticed when I upgraded to version 2 that the folder name it wanted to install to was slightly different than where version 1.75 was. There was a missing apostrophe after "Malwarebytes"; it should be "Malwarebytes'". You therefore probably installed version 2 into a different folder rather than installing over version 1.75. Just a guess.
  4. I am one of your thousands and am using the paid PRO version. I could not repair my PC (it literally ate itself to the point that it was impossible to execute any file at all -- nothing could be run) and had to restore from my last disk image which, thankfully, was only an hour old at the time of this disaster. I am writing to strongly urge you to change the default set-up MBAM configuration to not automatically quarantine suspected files. This one change would have saved us thousands (and you) considerable grief yesterday. I never paid much attention to the setting as I trusted your default options. My bad. Again, suggest you change this.
  5. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  6. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  7. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  8. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  9. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  10. You might want to add this to the Knowledge Base or FAQs. What happens here is that the software tries to update as soon as the PC boots but before the network connection has stabilized so it craps out. I initially had it set to just update daily. But after reading an older thread somewhere in this forum and thinking about it some more I thought about setting it to update every two hours. If my theory was correct then subsequent updates should run properly. And guess what, they do. So no need for the sledgehammer approach. I guess most people just leave their PCs on all the time and wouldn't have this problem. But I shut mine off whenever it is not in use so that's why I have the problem of the initial update attempt failing. Anyway, all is good.
  11. My scheduled updates fail with the following from the log file: "Scheduled update failed: Host not found failed with error code 0" But if I manually update it runs normally. But I want the scheduled update to work correctly. The scheduled scans are working properly.
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