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robkarp

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Everything posted by robkarp

  1. Language is English (was offered up that way during installation) and I do not recall ever being asked about setting a region during installation so it would still be at whatever the default setting is.
  2. I also have a weekly (custom) scan scheduled which shows "Repeats one every 0 weeks". If I open up the task to edit it, it shows it is scheduled to repeat once every 1 weeks. And it will stay that way for a while on the summary display but eventually it will revert back to showing the repeat every 0 weeks. It is not necessary for me to reboot the computer for the 0 weeks display to eventually return. But, and this is the important part, the scan runs as scheduled so I think this is purely a cosmetic issue on the summary scheduled task page, at least it is for me. No concerns here, just FYI.
  3. I did exactly as you requested/instructed. The results are attached. Once again, thank you for your time and attention. Scan Results.txt
  4. Thank you for looking into this. The information you requested is attached. Wininit.txt
  5. For some reason today all of my automated scheduling settings disappeared. I had two tasks scheduled but today they were gone. This hasn't happened before. I'm using the latest version. Also, whenever I run a scan manually (as I did today since my scheduled scan didn't run due to the task disappearing) and then try to close MBAM (after the scan finishes) it doesn't close right away and windows displays an error box saying MBAM is not responding. If I wait long enough eventually it will close and seemingly run normally thereafter. Any ideas? Logs attached. Addition.txt CheckResults.txt FRST.txt
  6. Thanks but no. After doing some research I'm certain this is a false positive (another "Trojan.Agent.ED" false alarm). The file in question and Malwarebytes had been living together for years until three days ago. Not logical. I just went ahead and excluded the file. Still don't understand why the product went ahead and quarantined the file when that setting was not checked. I am one of the hundreds (thousands?) of victims of that notorious data base issue a few months back that caused my PC to literally eat itself to death. I'm much more concerned about the setting being ineffective than I am about the false positive because if you mess up again, what's going to prevent my PC from self-destructing all over again? Protection Logs.zip
  7. I am using 2.0.2.1012 premium. On 10/04/2014 Malwarebytes quarantined two files that have been on my PC for years and which I know to be safe (they're the executable files for Call of Duty 4 - Modern Warfare). 1) Why did Malwarebytes suddenly decide to quarantine these files? They hadn't changed. 2) I have "Automatically quarantine detected items" unchecked! Why did Malwarebytes seemingly ignore the setting and quarantine the files?
  8. Where is the program's "internal updater"? I had to upgrade from 1.75 to 2.02 manually.
  9. Just guessing but I noticed when I upgraded to version 2 that the folder name it wanted to install to was slightly different than where version 1.75 was. There was a missing apostrophe after "Malwarebytes"; it should be "Malwarebytes'". You therefore probably installed version 2 into a different folder rather than installing over version 1.75. Just a guess.
  10. I am one of your thousands and am using the paid PRO version. I could not repair my PC (it literally ate itself to the point that it was impossible to execute any file at all -- nothing could be run) and had to restore from my last disk image which, thankfully, was only an hour old at the time of this disaster. I am writing to strongly urge you to change the default set-up MBAM configuration to not automatically quarantine suspected files. This one change would have saved us thousands (and you) considerable grief yesterday. I never paid much attention to the setting as I trusted your default options. My bad. Again, suggest you change this.
  11. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  12. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  13. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  14. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  15. So, is the take-away from this fiasco that we should un-check the option to have MBAM automatically quarantine suspected files?
  16. You might want to add this to the Knowledge Base or FAQs. What happens here is that the software tries to update as soon as the PC boots but before the network connection has stabilized so it craps out. I initially had it set to just update daily. But after reading an older thread somewhere in this forum and thinking about it some more I thought about setting it to update every two hours. If my theory was correct then subsequent updates should run properly. And guess what, they do. So no need for the sledgehammer approach. I guess most people just leave their PCs on all the time and wouldn't have this problem. But I shut mine off whenever it is not in use so that's why I have the problem of the initial update attempt failing. Anyway, all is good.
  17. My scheduled updates fail with the following from the log file: "Scheduled update failed: Host not found failed with error code 0" But if I manually update it runs normally. But I want the scheduled update to work correctly. The scheduled scans are working properly.
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