robkarp

I have been using Malwarebytes and Roboform together for years so the two can definitely co-exist. I am sorry I cannot be of more help than that.

I have the 1.0.1915 update.

Seems to be fixed. Just updated now.

Same here.

"Bonjour (network discovery tool by Apple, not needed on Windows. Often causes network issues. iTunes works fine without it)" This has appeared in several threads from you. Removing Bonjour rendered iTunes inoperable on my PC. Attempts to repair were unsuccessful. I had to completely remove iTunes and then reinstall. Please verify your recommendations before posting them. Thanks.

I'm curious. Why do you have "Scan for rootkits" and "Use expert system algorithms to identify malicious files turned off"? I have those on and have had no issues (I also use Windows Defender). Thanks.

Where can I find the completed scan reports and, also, the web sites previously blocked? I could view these historical reports in version 3 (and delete them if desired) but I cannot find this functionality in version 4.

Typo. It is 3.8.3.

Thank you for this, Maurice. I just went through your procedure and verified my lifetime license is shown correctly under 3.3.8.

Do not do this! Please, please, please do not do this! Some time ago an error in a MB data base update resulted in MB quarantining windows system files and literally turning PCs into doorstops. Mine was one of them. Were it not for my back-up software I would have been completely hosed. Just investigate each item and decide for yourself whether or not to quarantine.

My bad. You're correct. Looks like all of those files were 2017. It was the self-protection setting that was preventing me from deleting the files. The history doesn't concern me. I know they're commonly ads of one sort or another from checking the reports. I removed them and re-enabled self-protection. Just seems like a lot of space. I think I'll try to remember to clean those out once a year.

It's the folder in the earlier post from dcollins. I have 1833 files in there going back 5 years or so. If they're not needed I'd like to get rid of them.

Any idea why I can't delete all of those files? When I try, Windows complains I need to be from the Administrators group. I am the Administrator.

This worked perfectly. Even though version 2 was in a different folder than version 3 installed to, the new version "knew" about the old and deleted it. All settings, preferences, and license info were carried over from version 2 to version 3. Nice job people!

I have two (2) computers with lifetime licenses. One upgraded to version 3 a couple of weeks ago. The second has yet to receive the update. Checking for updates yields nothing (the option to check for program updates is checked). What's the best way to update to version 3? I'd prefer to retain settings and preferences if possible. I did download the version 3 installer but it wants to install into a different directory than the existing version 2 installation. Thanks.

I also use ShadowProtect but I have not had this issue (thankfully).

Thanks for the response. I did choose the upgrate path and everything seems to be working. Everything's green. Looks like all of my prior settings were transferred as well. Hopefully everything will stay green. Thanks again.

I am using Malwarebytes Anti-Malware 2.2.1.1043 - lifetime license. For the first time I am getting the message that I need to update to 3.0.6.1469. I am extremely anxious about doing so given all I have been reading here. Is it safe to do so? If so, what is the best method for doing so?

I have been receiving emails from the above supposed URL. Not https:// and not malwarebytes.org. I am suspicious. Is this you?

Me, too. Just started today.

It's from GTA V. The file is fine. It's your encrypted license information identifying you and your PC to help prevent pirating.

FWIW I have never had an issue with MBAM and MSE working together and have not had to exclude anything from within MBAM.

How often is the rootkit data base updated? The reason I ask is that Malwarebytes just completed a scheduled threat scan and I peeked at the scan log. The log says the data base is one of the March 30 versions (2015.03.30.10) but the rootkit data base is still from March 26 (2015.03.26.01). But when I check for updates, Malwarebytes tells me none are available. This is the paid version and is the latest build. Log.txt

Just trying to help. I have always been able to get MBAM to crash when updating a scheduled task IF I do not change the date that the task originally used. As I type, the date is 02/18/2015 where I am. Let's say I created a scheduled task and the original date for that task was 02/01/2015. I can edit that task but if I do not change the 02/01/2015 date when I save the task and try to exit, MBAM will crash. As I've said, I have always been able to make that happen ever since I purchased the program years ago. I just assumed I was an idiot and everyone else knew to change the date to something current. Don't know if this is on point or not so I apologize if it is not.

Presently I have MBAM scheduled to run a Threat Scan every three (3) hours with the instruction to update the data base beforehand. I have a Custom Scan scheduled to run weekly which scans my entire C: drive. My AV is MS Security Essentials. I have that set to run a Quick Scan daily and a Full Scan weekly. I am reading that it is not necessary nor recommended to run a regular MBAM full C: scan. Is that correct? If I delete that weekly scan does everything else look sufficient to you? Thanks.