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MaryVan

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  1. Hi Ron, so from your post on 4/15 you mentioned the following: The CD you have probably does not have what are called SATA drivers on it to support the hard drive that you have installed is my guess and is very common. Basically when Windows was originally installed they used a special driver disk or CD install routine that provided the needed drivers.I'm thinking I will need to go to Dell to get the necessary drivers to reinstall Windows to it's original version? It's looking like there is nothing else we can do to fix this PC at this point. Your thoughts?
  2. Hi Ron, is there anything else you'd like me to try?
  3. Sorry for the double post but in reviewing the DDS.txt log I noticed the following process running: C:\Program Files\AVG SafeGuard toolbar\vprot.exe I manually unstalled AVG, then I ran the AVG uninstall you pointed out. I'm pretty sure everything AVG was uninstalled. I went to Add/Remove progrms and sure as heck the above process was in my Add/Remove Programs list. I clicked on the Change/Remove button and nothing happens. I'm pretty sure it wasn't there when I removed everything AVG yesterday.
  4. OK Ron, here are my two logs. The first one is DDS.txt and the second is Attach.txt. Can I turn on my firewall and reinstall AVG or do you want me to wait? Log 1 DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 Run by Bill at 19:09:42 on 2013-04-17 . ============== Running Processes ================ . C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\AVG SafeGuard toolbar\vprot.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Juniper Networks\Common Files\dsNcService.exe C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe C:\WINDOWS\System32\snmp.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\svchost.exe -k DcomLaunch C:\WINDOWS\system32\svchost.exe -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k imgsvc . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uInternet Connection Wizard,ShellNext = iexplore uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned> BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll EB: &Research: {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\program files\microsoft office\office11\REFIEBAR.DLL uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [iAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [Logitech Utility] Logi_MwX.Exe mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe" mRunOnce: [AVG_uninstallation_survey] c:\program files\internet explorer\iexplore.exe mRunOnce: [AvgRemover] c:\docume~1\bill\locals~1\temp\avg_remover\download\remover.exe /run_number=2 /avgdir="c:\program files\avg\avg2013" /avgdatadir="c:\documents and settings\all users\application data\AVG9" /ndis_nextstep=1 uPolicies-Explorer: NoDriveTypeAutoRun = dword:323 uPolicies-Explorer: NoDriveAutoRun = dword:67108863 uPolicies-Explorer: NoDrives = dword:0 mPolicies-Explorer: NoDriveAutoRun = dword:67108863 mPolicies-Explorer: NoDriveTypeAutoRun = dword:323 mPolicies-Explorer: NoDrives = dword:0 mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:323 mPolicies-Explorer: NoDriveAutoRun = dword:67108863 IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - LocalServer32 - <no file> IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://sslvpn.amica.com/whalecom63bc792f8cfe821ccba43f03a785/whalecom0/tsweb/msrdp.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://sslvpn.amica.com/InternalSite/WhlCompMgr.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} - hxxps://sslvpn.amica.com/whalecom63bc792f8cfe821ccba43f03a785/whalecom0/tsweb/msrdp.cab DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://sslvpn.amica.com/dana-cached/setup/JuniperSetupSP1.cab DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://sslvpn.amica.com/dana-cached/sc/JuniperSetupClient.cab TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11 TCP: Interfaces\{8A47E909-0B9B-4B40-959B-1B282946BAA3} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11 Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.2.0\ViProtocol.dll SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome . ============= SERVICES / DRIVERS =============== . . =============== File Associations =============== . FileExt: .jse: JSEFile=NOTEPAD.EXE "%1" FileExt: .wsf: WSFFile=NOTEPAD.EXE "%1" . =============== Created Last 30 ================ . 2013-04-17 22:02:16 67 ----a-w- C:\NtfB.tmp 2013-04-17 22:02:16 67 ----a-w- C:\NtfA.tmp 2013-04-16 18:08:04 -------- d-----w- c:\documents and settings\bill\local settings\application data\AVG Secure Search 2013-04-11 13:11:17 290304 ----a-w- c:\windows\subinacl.exe 2013-04-06 12:21:48 67 ----a-w- C:\Ntf4.tmp 2013-04-06 12:21:48 22709 ----a-w- C:\Ntf3.tmp 2013-04-02 14:09:52 4550656 ----a-w- c:\windows\system32\GPhotos.scr 2013-03-29 00:24:00 67 ----a-w- C:\Ntf9.tmp 2013-03-29 00:24:00 447345 ----a-w- C:\Ntf8.tmp 2013-03-29 00:20:24 266360 ----a-w- c:\windows\system32\TweakUI.exe 2013-03-27 22:00:38 67 ----a-w- C:\Ntf2.tmp 2013-03-27 22:00:38 251 ----a-w- C:\Ntf1.tmp 2013-03-25 23:24:29 68464 ----a-w- c:\windows\system32\drivers\PDFsFilter.sys 2013-03-24 15:42:45 -------- d-----w- c:\documents and settings\all users\application data\AVG SafeGuard toolbar 2013-03-24 13:46:55 -------- d-----w- c:\documents and settings\bill\local settings\application data\AVG SafeGuard toolbar 2013-03-24 13:09:56 -------- d-----w- c:\documents and settings\bill\application data\AVG SafeGuard toolbar 2013-03-24 13:09:55 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys 2013-03-24 13:09:53 -------- d-----w- c:\program files\common files\AVG Secure Search 2013-03-24 13:09:53 -------- d-----w- c:\program files\AVG SafeGuard toolbar 2013-03-23 01:38:52 771581 ----a-w- c:\windows\system32\dllcache\winacisa.sys 2013-03-23 01:37:59 249402 ----a-w- c:\windows\system32\dllcache\vinwm.sys 2013-03-23 01:36:57 22912 ----a-w- c:\windows\system32\dllcache\umaxpcls.sys 2013-03-23 01:35:59 241664 ----a-w- c:\windows\system32\dllcache\tosdvd02.sys 2013-03-23 01:34:57 41472 ----a-w- c:\windows\system32\dllcache\sw_effct.dll 2013-03-23 01:33:59 12288 ----a-w- c:\windows\system32\dllcache\EXCH_smtpctrs.dll 2013-03-23 01:32:59 150144 ----a-w- c:\windows\system32\dllcache\sis6306v.dll 2013-03-23 01:31:57 495616 ----a-w- c:\windows\system32\dllcache\sblfx.dll 2013-03-23 01:30:57 3840 ----a-w- c:\windows\system32\dllcache\rpfun.sys 2013-03-23 01:29:59 17792 ----a-w- c:\windows\system32\dllcache\ppa.sys 2013-03-23 01:28:59 44544 ----a-w- c:\windows\system32\dllcache\ovui2.dll 2013-03-23 01:27:57 87040 ----a-w- c:\windows\system32\dllcache\nm6wdm.sys 2013-03-23 01:26:59 229439 ----a-w- c:\windows\system32\dllcache\multibox.dll 2013-03-23 01:25:58 164586 ----a-w- c:\windows\system32\dllcache\mdgndis5.sys 2013-03-23 01:24:56 8192 ----a-w- c:\windows\system32\dllcache\kbdkor.dll 2013-03-23 01:23:59 100992 ----a-w- c:\windows\system32\dllcache\icam5usb.sys 2013-03-23 01:22:58 115807 ----a-w- c:\windows\system32\dllcache\hsf_fsks.sys 2013-03-23 01:21:59 82304 ----a-w- c:\windows\system32\dllcache\grclass.sys 2013-03-23 01:20:59 45056 ----a-w- c:\windows\system32\dllcache\esunid.dll 2013-03-23 01:19:59 24653 ----a-w- c:\windows\system32\dllcache\el574nd4.sys 2013-03-23 01:18:59 110592 ----a-w- c:\windows\system32\dllcache\dc260usd.dll 2013-03-23 01:17:59 22044 ----a-w- c:\windows\system32\dllcache\cem33n5.sys 2013-03-23 01:16:59 87552 ----a-w- c:\windows\system32\dllcache\avmcoxp.dll 2013-03-23 01:14:58 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll 2013-03-22 23:58:09 -------- d-----w- c:\program files\Tweaking.com 2013-03-20 23:50:08 208896 ----a-w- c:\windows\MBR.exe 2013-03-20 23:50:07 98816 ----a-w- c:\windows\sed.exe 2013-03-20 23:50:07 256000 ----a-w- c:\windows\PEV.exe 2013-03-19 20:40:36 11111424 ----a-w- c:\windows\system32\dllcache\ieframe.dll 2013-03-19 00:02:23 -------- dc-h--w- c:\windows\ie8 2013-03-18 23:56:59 22856 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-03-18 23:56:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2013-03-18 23:22:34 -------- d-----w- c:\documents and settings\bill\application data\Malwarebytes 2013-03-18 23:22:21 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes . ==================== Find3M ==================== . 2013-03-28 23:56:57 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-03-28 23:56:57 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2013-03-18 03:59:00 41616 ----a-w- c:\windows\system32\iolobtdfg.exe 2013-03-18 03:58:52 23568 ----a-w- c:\windows\system32\smrgdf.exe 2013-03-18 03:43:56 2097472 ----a-w- c:\windows\system32\Incinerator32.dll 2013-03-17 22:58:32 73216 ----a-w- c:\windows\ST6UNST.EXE 2013-03-17 22:58:32 249856 ----a-w- c:\windows\Setup1.exe 2013-03-16 21:18:27 177496 ----a-w- c:\windows\system32\drivers\32709681.sys 2013-03-14 00:23:43 15859416 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe 2013-03-13 00:35:21 74703 ----a-w- c:\windows\system32\mfc45.dll 2013-03-11 00:55:10 74703 ----a-w- c:\windows\system32\mfc45.dat 2013-03-10 15:27:07 12872 ----a-w- c:\windows\system32\bootdelete.exe 2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll 2013-03-07 01:32:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe 2013-03-02 02:06:31 916480 ----a-w- c:\windows\system32\wininet.dll 2013-03-02 02:06:30 43520 ----a-w- c:\windows\system32\licmgr10.dll 2013-03-02 02:06:30 1469440 ----a-w- c:\windows\system32\inetcpl.cpl 2013-03-02 01:25:02 1867264 ----a-w- c:\windows\system32\win32k.sys 2013-03-02 01:08:47 385024 ----a-w- c:\windows\system32\html.iec 2013-02-27 07:56:51 2067456 ----a-w- c:\windows\system32\mstscax.dll 2013-02-24 23:24:14 54016 ----a-w- c:\windows\system32\drivers\fysrhxt.sys 2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023x.sys 2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023.sys 2013-01-26 03:55:44 552448 ----a-w- c:\windows\system32\oleaut32.dll . ============= FINISH: 19:10:13.56 =============== Log 2 . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . . ==== Disk Partitions ========================= . . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . Ad-Aware SE Personal Adobe AIR Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.02) Adobe Shockwave Player 11.5 AnswerWorks 4.0 Runtime - English AnswerWorks 5.0 English Runtime Apple Application Support Apple Mobile Device Support Apple Software Update ArcSoft PhotoImpression 5 ATI Control Panel ATI Display Driver AVG SafeGuard toolbar Bonjour Broadcom Advanced Control Suite 2 Creative MediaSource Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Media Experience Dell Picture Studio v3.0 Dell Support Center (Support Software) Dell System Restore DellSupport DVD Decrypter (Remove Only) EPSON Print CD EPSON Printer Software EPSON Stylus Photo R380 User's Guide ERUNT 1.1j Eusing Free Registry Cleaner Google Chrome Google Update Helper HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB2756822) Hotfix for Windows XP (KB2779562) Intel Application Accelerator Internet Explorer Default Page iolo technologies' System Mechanic iSEEK AnswerWorks English Runtime iTunes Java Auto Updater Java 6 Update 31 Juniper Networks Network Connect 7.1.0 Juniper Networks Network Connect 7.2.0 Juniper Networks Secure Application Manager Juniper Networks, Inc. Setup Client Logitech MouseWare 9.79 Macromedia Flash Player Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2698023) Microsoft .NET Framework 1.1 Security Update (KB2742597) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Professional Edition 2003 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Sounds Microsoft Office Standard 2007 Microsoft Office Word MUI (English) 2007 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 MobileMe Control Panel MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 6 Service Pack 2 (KB954459) PDFCreator Photo Click Photo Organizer Photo Story 3 for Windows Picasa 3 PowerDVD 5.5 PrimoPDF -- brought to you by Nitro PDF Software QuickBooks Simple Start Special Edition Quicken 2011 QuickTime RealPlayer Remove MiraScan USB Driver SafeSearch ScoreCard Golf Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Windows Internet Explorer 7 (KB2360131) Security Update for Windows Internet Explorer 7 (KB2482017) Security Update for Windows Internet Explorer 7 (KB2530548) Security Update for Windows Internet Explorer 7 (KB2559049) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2797052) Security Update for Windows Internet Explorer 8 (KB2809289) Security Update for Windows Internet Explorer 8 (KB2817183) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2621440) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2641653) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2647518) Security Update for Windows XP (KB2653956) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2659262) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB2676562) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2686509) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2695962) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2705219) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2712808) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) Security Update for Windows XP (KB2723135) Security Update for Windows XP (KB2724197) Security Update for Windows XP (KB2727528) Security Update for Windows XP (KB2731847) Security Update for Windows XP (KB2753842-v2) Security Update for Windows XP (KB2753842) Security Update for Windows XP (KB2757638) Security Update for Windows XP (KB2758857) Security Update for Windows XP (KB2761226) Security Update for Windows XP (KB2770660) Security Update for Windows XP (KB2778344) Security Update for Windows XP (KB2779030) Security Update for Windows XP (KB2780091) Security Update for Windows XP (KB2799494) Security Update for Windows XP (KB2802968) Security Update for Windows XP (KB2807986) Security Update for Windows XP (KB2808735) Security Update for Windows XP (KB2813170) Security Update for Windows XP (KB2813345) Security Update for Windows XP (KB2820917) Sonic Audio module Sonic DLA Sonic MyDVD LE Sonic RecordNow Copy Sonic RecordNow Data Sound Blaster Live! 24-bit Turbo Tax Audit Support Center 2.0 TurboTax 2008 TurboTax 2008 WinPerFedFormset TurboTax 2008 WinPerProgramHelp TurboTax 2008 WinPerReleaseEngine TurboTax 2008 WinPerTaxSupport TurboTax 2008 WinPerUserEducation TurboTax 2008 wrapper TurboTax 2008 wriiper TurboTax 2009 TurboTax 2009 WinPerFedFormset TurboTax 2009 WinPerReleaseEngine TurboTax 2009 WinPerTaxSupport TurboTax 2009 wrapper TurboTax 2009 wriiper TurboTax 2010 TurboTax 2010 WinPerFedFormset TurboTax 2010 WinPerReleaseEngine TurboTax 2010 WinPerTaxSupport TurboTax 2010 wmaiper TurboTax 2010 wrapper TurboTax 2010 wriiper TurboTax 2011 TurboTax 2011 WinPerFedFormset TurboTax 2011 WinPerReleaseEngine TurboTax 2011 WinPerTaxSupport TurboTax 2011 wmaiper TurboTax 2011 wrapper TurboTax 2011 wriiper TurboTax 2012 TurboTax 2012 WinPerFedFormset TurboTax 2012 WinPerReleaseEngine TurboTax 2012 WinPerTaxSupport TurboTax 2012 wmaiper TurboTax 2012 wrapper TurboTax 2012 wriiper TurboTax Deluxe 2005 TurboTax Deluxe 2007 TurboTax Deluxe Deduction Maximizer 2006 Tweak UI Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition Update for Windows XP (KB2661254-v2) Update for Windows XP (KB2718704) Update for Windows XP (KB2736233) Update for Windows XP (KB2749655) VCRedistSetup Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 Visual C++ 8.0 ATL (x86) WinSXS MSM Visual C++ 8.0 CRT (x86) WinSXS MSM WebFldrs XP WexTech AnswerWorks Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray Windows Genuine Advantage v1.3.0254.0 Windows Installer Clean Up Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 11 Windows PowerShell 1.0 WinUtilities 10.5 Free Edition Wise Registry Cleaner Free 5.53 WordPerfect Office 12 XML Paper Specification Shared Components Pack 1.0 Yahoo! Software Update Yahoo! Toolbar . ==== End Of File ===========================
  5. Hi Ron, no worries, didn't know if you were waiting on another step from me. I uninstalled everything AVG and did not have anything remotely close to Drive Medic. I've gone through a reboot and wait for the next step. Thank you.
  6. Hi, I hate to be a pain but is there anything else you want me to try after running Combo fix?
  7. So after running Combofix, I figured I'd try reinstalling Windows to see if we corrected the issue. After booting from the onboard CDROM and selecting the reinstall windows option ®, I ended up with this screen Windows XP Professional Setup Setup did not find any hard disk drives installed on your computer. Make sure any hard disk drives are powered on and properly connected to your computer, and the any disk-relatedhardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program. Setup cannot continue. To quitSetup, press F3. This machine is a dell inspiron amd the Reinstallation CD I am using was supplied by Dell with the purchase of the machine. I know there is a hard drive and it's working properly because it does boot up into windows with a funky lokking desktop.
  8. Combofix ran to completion here is the log it created. My desktop still is not your normal Windows desktop though. ComboFix 13-04-11.01 - Bill 11/04/2013 19:55:04.8.2 - x86 Running from: c:\documents and settings\Bill\Desktop\ComboFix.exe * Created a new restore point . . ((((((((((((((((((((((((( Files Created from 2013-03-12 to 2013-04-12 ))))))))))))))))))))))))))))))) . . 2013-04-11 13:24 . 2013-04-11 13:25 165830 ----a-w- C:\Ntf5.tmp 2013-04-11 13:24 . 2013-04-11 13:24 67 ----a-w- C:\Ntf6.tmp 2013-04-11 13:11 . 2004-06-11 20:33 290304 ----a-w- c:\windows\subinacl.exe 2013-04-06 12:21 . 2013-04-06 15:44 22709 ----a-w- C:\Ntf3.tmp 2013-04-06 12:21 . 2013-04-06 12:21 67 ----a-w- C:\Ntf4.tmp 2013-03-29 00:24 . 2013-03-29 00:24 447345 ----a-w- C:\Ntf8.tmp 2013-03-29 00:24 . 2013-03-29 00:24 67 ----a-w- C:\Ntf9.tmp 2013-03-29 00:20 . 2003-06-25 20:05 266360 ----a-w- c:\windows\system32\TweakUI.exe 2013-03-27 22:00 . 2013-03-27 23:45 251 ----a-w- C:\Ntf1.tmp 2013-03-27 22:00 . 2013-03-27 22:00 67 ----a-w- C:\Ntf2.tmp 2013-03-25 23:24 . 2013-03-18 03:36 68464 ----a-w- c:\windows\system32\drivers\PDFsFilter.sys 2013-03-25 20:39 . 2013-03-25 20:39 4546560 ----a-w- c:\windows\system32\GPhotos.scr 2013-03-24 15:42 . 2013-03-24 15:42 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG SafeGuard toolbar 2013-03-24 13:46 . 2013-03-24 13:46 -------- d-----w- c:\documents and settings\Bill\Local Settings\Application Data\AVG SafeGuard toolbar 2013-03-24 13:09 . 2013-03-24 13:09 -------- d-----w- c:\documents and settings\Bill\Application Data\AVG SafeGuard toolbar 2013-03-24 13:09 . 2013-03-24 13:09 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys 2013-03-24 13:09 . 2013-03-24 13:09 -------- d-----w- c:\program files\Common Files\AVG Secure Search 2013-03-24 13:09 . 2013-03-24 13:09 -------- d-----w- c:\program files\AVG SafeGuard toolbar 2013-03-24 13:09 . 2013-03-24 13:10 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG2013 2013-03-24 13:09 . 2013-03-24 13:09 -------- d-----w- C:\$AVG 2013-03-23 01:38 . 2001-08-17 17:28 771581 ----a-w- c:\windows\system32\dllcache\winacisa.sys 2013-03-23 01:37 . 2001-08-17 16:14 249402 ----a-w- c:\windows\system32\dllcache\vinwm.sys 2013-03-23 01:36 . 2001-08-17 17:58 22912 ----a-w- c:\windows\system32\dllcache\umaxpcls.sys 2013-03-23 01:35 . 2001-08-17 18:01 241664 ----a-w- c:\windows\system32\dllcache\tosdvd02.sys 2013-03-23 01:34 . 2001-08-18 02:36 41472 ----a-w- c:\windows\system32\dllcache\sw_effct.dll 2013-03-23 01:33 . 2001-08-18 02:36 12288 ----a-w- c:\windows\system32\dllcache\EXCH_smtpctrs.dll 2013-03-23 01:32 . 2001-08-17 18:56 150144 ----a-w- c:\windows\system32\dllcache\sis6306v.dll 2013-03-23 01:31 . 2001-08-18 02:36 495616 ----a-w- c:\windows\system32\dllcache\sblfx.dll 2013-03-23 01:30 . 2001-08-17 16:19 3840 ----a-w- c:\windows\system32\dllcache\rpfun.sys 2013-03-23 01:29 . 2001-08-17 17:53 17792 ----a-w- c:\windows\system32\dllcache\ppa.sys 2013-03-23 01:28 . 2001-08-18 02:36 44544 ----a-w- c:\windows\system32\dllcache\ovui2.dll 2013-03-23 01:27 . 2001-08-17 16:20 87040 ----a-w- c:\windows\system32\dllcache\nm6wdm.sys 2013-03-23 01:26 . 2004-08-04 10:00 229439 ----a-w- c:\windows\system32\dllcache\multibox.dll 2013-03-23 01:25 . 2001-08-17 16:12 164586 ----a-w- c:\windows\system32\dllcache\mdgndis5.sys 2013-03-23 01:24 . 2001-08-18 02:36 8192 ----a-w- c:\windows\system32\dllcache\kbdkor.dll 2013-03-23 01:23 . 2001-08-17 18:06 100992 ----a-w- c:\windows\system32\dllcache\icam5usb.sys 2013-03-23 01:22 . 2001-08-17 17:28 115807 ----a-w- c:\windows\system32\dllcache\hsf_fsks.sys 2013-03-23 01:21 . 2001-08-17 17:51 82304 ----a-w- c:\windows\system32\dllcache\grclass.sys 2013-03-23 01:20 . 2004-08-04 10:00 45056 ----a-w- c:\windows\system32\dllcache\esunid.dll 2013-03-23 01:19 . 2001-08-17 16:10 24653 ----a-w- c:\windows\system32\dllcache\el574nd4.sys 2013-03-23 01:18 . 2001-08-18 02:36 110592 ----a-w- c:\windows\system32\dllcache\dc260usd.dll 2013-03-23 01:17 . 2001-08-17 16:13 22044 ----a-w- c:\windows\system32\dllcache\cem33n5.sys 2013-03-23 01:16 . 2001-08-18 02:36 87552 ----a-w- c:\windows\system32\dllcache\avmcoxp.dll 2013-03-23 01:14 . 2001-08-17 18:56 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll 2013-03-23 01:02 . 2013-03-23 02:42 181064 ----a-w- c:\windows\PSEXESVC.EXE 2013-03-22 23:58 . 2013-03-22 23:58 -------- d-----w- c:\program files\Tweaking.com 2013-03-19 20:40 . 2013-03-02 02:06 11111424 ----a-w- c:\windows\system32\dllcache\ieframe.dll 2013-03-19 00:02 . 2013-03-19 00:02 -------- dc-h--w- c:\windows\ie8 2013-03-18 23:56 . 2013-04-11 20:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2013-03-18 23:56 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-03-18 23:22 . 2013-03-18 23:22 -------- d-----w- c:\documents and settings\Bill\Application Data\Malwarebytes 2013-03-18 23:22 . 2013-03-18 23:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes 2013-03-17 23:36 . 2013-03-17 23:36 -------- d-----w- c:\windows\ERUNT 2013-03-17 23:36 . 2013-03-17 23:36 -------- d-----w- C:\JRT 2013-03-17 15:51 . 2013-03-17 15:51 -------- d-----w- c:\documents and settings\Bill\Application Data\QuickScan 2013-03-17 15:41 . 2013-03-17 22:58 -------- d-----w- c:\program files\Desktop Hijack Fix 2013-03-17 15:13 . 2013-03-17 15:22 -------- d-----w- c:\program files\ERUNT 2013-03-16 22:41 . 2013-03-23 16:37 -------- d-----w- c:\program files\Wise Registry Cleaner 2013-03-16 21:18 . 2013-03-16 21:18 177496 ----a-w- c:\windows\system32\drivers\32709681.sys 2013-03-16 19:12 . 2013-03-16 19:12 -------- d-----w- c:\program files\Lavasoft 2013-03-14 00:20 . 2004-08-04 10:00 5632 ----a-w- c:\windows\system32\wbem\SNMP\smimsgif.dll 2013-03-14 00:20 . 2004-08-04 10:00 5632 ----a-w- c:\windows\system32\wbem\SNMP\smierrsy.dll 2013-03-14 00:20 . 2004-08-04 10:00 5632 ----a-w- c:\windows\system32\dllcache\smimsgif.dll 2013-03-14 00:20 . 2004-08-04 10:00 5632 ----a-w- c:\windows\system32\dllcache\smierrsy.dll 2013-03-14 00:20 . 2004-08-04 10:00 15872 ----a-w- c:\windows\system32\wbem\SNMP\smierrsm.dll 2013-03-14 00:20 . 2004-08-04 10:00 15872 ----a-w- c:\windows\system32\dllcache\smierrsm.dll 2013-03-14 00:20 . 2004-08-04 10:00 10240 ----a-w- c:\windows\system32\wbem\snmpstup.dll 2013-03-14 00:20 . 2004-08-04 10:00 10240 ----a-w- c:\windows\system32\dllcache\snmpstup.dll 2013-03-13 00:35 . 2013-03-13 00:35 74703 ----a-w- c:\windows\system32\mfc45.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-03-28 23:56 . 2012-08-10 11:47 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-03-28 23:56 . 2012-08-10 11:47 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2013-03-18 03:59 . 2013-03-11 01:07 41616 ----a-w- c:\windows\system32\iolobtdfg.exe 2013-03-18 03:58 . 2013-03-11 01:07 23568 ----a-w- c:\windows\system32\smrgdf.exe 2013-03-18 03:43 . 2013-03-11 01:07 2097472 ----a-w- c:\windows\system32\Incinerator32.dll 2013-03-17 22:58 . 2008-11-13 01:56 249856 ----a-w- c:\windows\Setup1.exe 2013-03-17 22:58 . 2008-11-13 01:56 73216 ----a-w- c:\windows\ST6UNST.EXE 2013-03-16 00:26 . 2013-03-10 15:27 366650 ----a-w- C:\MGlogs.zip 2013-03-14 00:23 . 2013-03-02 18:24 15859416 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe 2013-03-11 00:55 . 2012-08-05 05:24 74703 ----a-w- c:\windows\system32\mfc45.dat 2013-03-10 15:27 . 2013-03-10 15:09 12872 ----a-w- c:\windows\system32\bootdelete.exe 2013-03-08 08:36 . 2004-08-04 10:00 293376 ----a-w- c:\windows\system32\winsrv.dll 2013-03-07 01:32 . 1980-01-01 05:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-03-07 00:50 . 1980-01-01 05:00 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe 2013-03-02 02:06 . 2004-08-04 10:00 916480 ----a-w- c:\windows\system32\wininet.dll 2013-03-02 02:06 . 2004-08-04 10:00 43520 ----a-w- c:\windows\system32\licmgr10.dll 2013-03-02 02:06 . 2004-08-04 10:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl 2013-03-02 01:25 . 2004-08-04 10:00 1867264 ----a-w- c:\windows\system32\win32k.sys 2013-03-02 01:08 . 2004-08-04 10:00 385024 ----a-w- c:\windows\system32\html.iec 2013-03-01 14:32 . 2013-03-01 14:32 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys 2013-02-27 07:56 . 2004-08-04 10:00 2067456 ----a-w- c:\windows\system32\mstscax.dll 2013-02-27 03:40 . 2013-02-27 03:40 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys 2013-02-24 23:24 . 2013-02-24 23:24 54016 ----a-w- c:\windows\system32\drivers\fysrhxt.sys 2013-02-20 05:13 . 2013-02-20 05:13 10 ----a-w- c:\windows\Fonts\wfonts.key 2013-02-14 07:52 . 2013-02-14 07:52 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys 2013-02-12 00:32 . 2009-03-26 22:14 12928 ----a-w- c:\windows\system32\drivers\usb8023x.sys 2013-02-12 00:32 . 2004-08-04 10:00 12928 ----a-w- c:\windows\system32\drivers\usb8023.sys 2013-02-08 08:37 . 2013-02-08 08:37 96568 ----a-w- c:\windows\system32\drivers\avgmfx86.sys 2013-02-08 08:37 . 2013-02-08 08:37 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys 2013-02-08 08:37 . 2013-02-08 08:37 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys 2013-02-08 08:37 . 2013-02-08 08:37 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys 2013-02-08 08:37 . 2013-02-08 08:37 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys 2013-01-26 03:55 . 2004-08-04 10:00 552448 ----a-w- c:\windows\system32\oleaut32.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks] "{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files\Yahoo!\Companion\Installs\cpn0\yt.dll" [2012-06-11 1524056] . [HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}] [HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin.1] [HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin] . [HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}] 2013-03-24 13:09 1929392 ----a-w- c:\program files\AVG SafeGuard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] "{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG SafeGuard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll" [2013-03-24 1929392] . [HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}] [HKEY_CLASSES_ROOT\AVG SafeGuard toolbar.PugiObj.1] [HKEY_CLASSES_ROOT\AVG SafeGuard toolbar.PugiObj] . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2013-03-28 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IAAnotif"="c:\program files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-03-23 135168] "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941] "Logitech Utility"="Logi_MwX.Exe" [2003-11-07 19968] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544] "AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-03-13 4394032] "vProt"="c:\program files\AVG SafeGuard toolbar\vprot.exe" [2013-03-24 1151152] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "Malwarebytes Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2013-04-04 532040] . [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400] . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager] BootExecute REG_MULTI_SZ ?????\0c:\progra~1\AVG\AVG2013\avgrsx.exe /sync /restart\0\0n\0Drive Medic is verifying indexes (stage 2 of 5): 66%\0. . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ioloSystemService] @="Service" . [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Desktop Search.lnk] backup=c:\windows\pss\Windows Desktop Search.lnkCommon Startup . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes' Anti-Malware] 2013-04-04 18:50 532040 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] 2009-09-22 18:22 198160 -c--a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe . [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusOverride"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 . [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Whale Communications\\Client Components\\3.1.0\\WhlClnt3.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"= "c:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"= "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\AVG\\AVG2013\\avgmfapx.exe"= "c:\\Program Files\\AVG\\AVG2013\\avgnsx.exe"= "c:\\Program Files\\AVG\\AVG2013\\avgdiagex.exe"= "c:\\Program Files\\AVG\\AVG2013\\avgemcx.exe"= "c:\\WINDOWS\\SYSTEM32\\mmc.exe"= . R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2013\avgidsagent.exe [x] R2 Retrogamer_2zService;RetrogamerService; [x] R3 cpuz134;cpuz134;c:\docume~1\Bill\LOCALS~1\Temp\cpuz134\cpuz134_x32.sys [x] R3 DMService;Whale Component Manager; [x] R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x] R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [x] R3 MFE_RR;MFE_RR;c:\docume~1\Bill\LOCALS~1\Temp\mfe_rr.sys [x] R4 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x] S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [x] S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [x] S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [x] S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x] S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [x] S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [x] S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [x] S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [x] S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [x] S1 NEOFLTR_710_19243;Juniper Networks TDI Filter Driver (NEOFLTR_710_19243);c:\windows\system32\Drivers\NEOFLTR_710_19243.SYS [x] S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2013\avgwdsvc.exe [x] S2 ioloSystemService;iolo System Service;c:\program files\iolo\Common\Lib\ioloServiceManager.exe [x] S2 PDFsFilter;PDFsFilter;c:\windows\system32\DRIVERS\PDFsFilter.sys [x] S2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [x] . . [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2013-04-10 10:58 1642448 ----a-w- c:\program files\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2013-04-11 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-10 23:56] . 2013-04-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-18 00:02] . 2013-04-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-18 00:02] . 2013-04-11 c:\windows\Tasks\SSVerify.job - c:\program files\SafeSearch\se.exe [2013-03-09 22:50] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.com/ uInternet Connection Wizard,ShellNext = iexplore IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 Trusted Zone: localhost Trusted Zone: turbotax.com Trusted Zone: musicmatch.com\online TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11 Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll . . ------- File Associations ------- . JSEFile=NOTEPAD.EXE "%1" . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2013-04-11 20:02 Windows 5.1.2600 Service Pack 3 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_USERS\S-1-5-21-3326227057-3804168404-3607557-1006\Software\Microsoft\SystemCertificates\AddressBook*] @Allowed: (Read) (RestrictedCode) . Completion time: 2013-04-11 20:05:10 ComboFix-quarantined-files.txt 2013-04-12 00:05 ComboFix2.txt 2013-03-24 18:31 ComboFix3.txt 2013-03-21 00:02 . Pre-Run: 21,228,261,376 bytes free Post-Run: 21,295,976,448 bytes free . - - End Of File - - D088DA56B70877DC1299A29CFA585927
  9. Windows appears to recognize that I have an anti-virus program running. My pronter disappeared and I have not tried to reinstall windows since moving to this forum. However, my desktop still looks more like an explorer window with the large blue bar down the left side of the screen (there is a picture at my original post here Can't Run Malwarebytes Run time Error 371 ) Yes, the permissions reset tool seemed to run OK
  10. Here are my two logs. As always, thank you for your help!!!!! Log 1 = DDS.txt DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 Run by Bill at 9:45:13 on 2013-04-11 . ============== Running Processes ================ . C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG2013\avgwdsvc.exe C:\Program Files\Juniper Networks\Common Files\dsNcService.exe C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe C:\WINDOWS\System32\snmp.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\AVG\AVG2013\avgui.exe C:\Program Files\AVG SafeGuard toolbar\vprot.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\svchost.exe -k DcomLaunch C:\WINDOWS\system32\svchost.exe -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k imgsvc . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uInternet Connection Wizard,ShellNext = iexplore uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned> BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\14.2.0.1\AVG SafeGuard toolbar_toolbar.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll EB: &Research: {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\program files\microsoft office\office11\REFIEBAR.DLL uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" mRun: [iAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [Logitech Utility] Logi_MwX.Exe mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe" uPolicies-Explorer: NoDriveTypeAutoRun = dword:323 uPolicies-Explorer: NoDriveAutoRun = dword:67108863 uPolicies-Explorer: NoDrives = dword:0 mPolicies-Explorer: NoDriveAutoRun = dword:67108863 mPolicies-Explorer: NoDriveTypeAutoRun = dword:323 mPolicies-Explorer: NoDrives = dword:0 mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:323 mPolicies-Explorer: NoDriveAutoRun = dword:67108863 IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - LocalServer32 - <no file> IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://sslvpn.amica.com/whalecom63bc792f8cfe821ccba43f03a785/whalecom0/tsweb/msrdp.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://sslvpn.amica.com/InternalSite/WhlCompMgr.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} - hxxps://sslvpn.amica.com/whalecom63bc792f8cfe821ccba43f03a785/whalecom0/tsweb/msrdp.cab DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://sslvpn.amica.com/dana-cached/setup/JuniperSetupSP1.cab DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://sslvpn.amica.com/dana-cached/sc/JuniperSetupClient.cab TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11 TCP: Interfaces\{8A47E909-0B9B-4B40-959B-1B282946BAA3} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11 Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.2.0\ViProtocol.dll SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome . ============= SERVICES / DRIVERS =============== . . =============== File Associations =============== . FileExt: .jse: JSEFile=NOTEPAD.EXE "%1" FileExt: .wsf: WSFFile=NOTEPAD.EXE "%1" . =============== Created Last 30 ================ . 2013-04-11 13:24:37 67 ----a-w- C:\Ntf6.tmp 2013-04-11 13:24:37 165830 ----a-w- C:\Ntf5.tmp 2013-04-11 13:11:17 290304 ----a-w- c:\windows\subinacl.exe 2013-04-06 12:21:48 67 ----a-w- C:\Ntf4.tmp 2013-04-06 12:21:48 22709 ----a-w- C:\Ntf3.tmp 2013-03-29 00:24:00 67 ----a-w- C:\Ntf9.tmp 2013-03-29 00:24:00 447345 ----a-w- C:\Ntf8.tmp 2013-03-29 00:20:24 266360 ----a-w- c:\windows\system32\TweakUI.exe 2013-03-27 22:00:38 67 ----a-w- C:\Ntf2.tmp 2013-03-27 22:00:38 251 ----a-w- C:\Ntf1.tmp 2013-03-25 23:24:29 68464 ----a-w- c:\windows\system32\drivers\PDFsFilter.sys 2013-03-25 20:39:46 4546560 ----a-w- c:\windows\system32\GPhotos.scr 2013-03-24 15:42:45 -------- d-----w- c:\documents and settings\all users\application data\AVG SafeGuard toolbar 2013-03-24 13:46:55 -------- d-----w- c:\documents and settings\bill\local settings\application data\AVG SafeGuard toolbar 2013-03-24 13:09:56 -------- d-----w- c:\documents and settings\bill\application data\AVG SafeGuard toolbar 2013-03-24 13:09:55 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys 2013-03-24 13:09:53 -------- d-----w- c:\program files\common files\AVG Secure Search 2013-03-24 13:09:53 -------- d-----w- c:\program files\AVG SafeGuard toolbar 2013-03-24 13:09:06 -------- d--h--w- C:\$AVG 2013-03-24 13:09:06 -------- d-----w- c:\documents and settings\all users\application data\AVG2013 2013-03-23 01:38:52 771581 ----a-w- c:\windows\system32\dllcache\winacisa.sys 2013-03-23 01:37:59 249402 ----a-w- c:\windows\system32\dllcache\vinwm.sys 2013-03-23 01:36:57 22912 ----a-w- c:\windows\system32\dllcache\umaxpcls.sys 2013-03-23 01:35:59 241664 ----a-w- c:\windows\system32\dllcache\tosdvd02.sys 2013-03-23 01:34:57 41472 ----a-w- c:\windows\system32\dllcache\sw_effct.dll 2013-03-23 01:33:59 12288 ----a-w- c:\windows\system32\dllcache\EXCH_smtpctrs.dll 2013-03-23 01:32:59 150144 ----a-w- c:\windows\system32\dllcache\sis6306v.dll 2013-03-23 01:31:57 495616 ----a-w- c:\windows\system32\dllcache\sblfx.dll 2013-03-23 01:30:57 3840 ----a-w- c:\windows\system32\dllcache\rpfun.sys 2013-03-23 01:29:59 17792 ----a-w- c:\windows\system32\dllcache\ppa.sys 2013-03-23 01:28:59 44544 ----a-w- c:\windows\system32\dllcache\ovui2.dll 2013-03-23 01:27:57 87040 ----a-w- c:\windows\system32\dllcache\nm6wdm.sys 2013-03-23 01:26:59 229439 ----a-w- c:\windows\system32\dllcache\multibox.dll 2013-03-23 01:25:58 164586 ----a-w- c:\windows\system32\dllcache\mdgndis5.sys 2013-03-23 01:24:56 8192 ----a-w- c:\windows\system32\dllcache\kbdkor.dll 2013-03-23 01:23:59 100992 ----a-w- c:\windows\system32\dllcache\icam5usb.sys 2013-03-23 01:22:58 115807 ----a-w- c:\windows\system32\dllcache\hsf_fsks.sys 2013-03-23 01:21:59 82304 ----a-w- c:\windows\system32\dllcache\grclass.sys 2013-03-23 01:20:59 45056 ----a-w- c:\windows\system32\dllcache\esunid.dll 2013-03-23 01:19:59 24653 ----a-w- c:\windows\system32\dllcache\el574nd4.sys 2013-03-23 01:18:59 110592 ----a-w- c:\windows\system32\dllcache\dc260usd.dll 2013-03-23 01:17:59 22044 ----a-w- c:\windows\system32\dllcache\cem33n5.sys 2013-03-23 01:16:59 87552 ----a-w- c:\windows\system32\dllcache\avmcoxp.dll 2013-03-23 01:14:58 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll 2013-03-22 23:58:09 -------- d-----w- c:\program files\Tweaking.com 2013-03-20 23:50:08 208896 ----a-w- c:\windows\MBR.exe 2013-03-20 23:50:07 98816 ----a-w- c:\windows\sed.exe 2013-03-20 23:50:07 256000 ----a-w- c:\windows\PEV.exe 2013-03-19 20:40:36 11111424 ----a-w- c:\windows\system32\dllcache\ieframe.dll 2013-03-19 00:02:23 -------- dc-h--w- c:\windows\ie8 2013-03-18 23:56:59 21104 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-03-18 23:56:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2013-03-18 23:22:34 -------- d-----w- c:\documents and settings\bill\application data\Malwarebytes 2013-03-18 23:22:21 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes 2013-03-17 23:36:22 -------- d-----w- c:\windows\ERUNT 2013-03-17 23:36:16 -------- d-----w- C:\JRT 2013-03-17 15:51:27 -------- d-----w- c:\documents and settings\bill\application data\QuickScan 2013-03-17 15:41:36 -------- d-----w- c:\program files\Desktop Hijack Fix 2013-03-16 22:41:34 -------- d-----w- c:\program files\Wise Registry Cleaner 2013-03-16 21:18:27 177496 ----a-w- c:\windows\system32\drivers\32709681.sys 2013-03-16 19:12:15 -------- d-----w- c:\program files\Lavasoft 2013-03-14 01:11:33 -------- d-sha-r- C:\cmdcons 2013-03-14 00:20:53 5632 ----a-w- c:\windows\system32\wbem\snmp\smimsgif.dll 2013-03-14 00:20:53 5632 ----a-w- c:\windows\system32\wbem\snmp\smierrsy.dll 2013-03-14 00:20:53 5632 ----a-w- c:\windows\system32\dllcache\smimsgif.dll 2013-03-14 00:20:53 5632 ----a-w- c:\windows\system32\dllcache\smierrsy.dll 2013-03-14 00:20:53 15872 ----a-w- c:\windows\system32\wbem\snmp\smierrsm.dll 2013-03-14 00:20:53 15872 ----a-w- c:\windows\system32\dllcache\smierrsm.dll 2013-03-14 00:20:53 10240 ----a-w- c:\windows\system32\wbem\snmpstup.dll 2013-03-14 00:20:53 10240 ----a-w- c:\windows\system32\dllcache\snmpstup.dll 2013-03-13 00:35:21 74703 ----a-w- c:\windows\system32\mfc45.dll . ==================== Find3M ==================== . 2013-03-28 23:56:57 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-03-28 23:56:57 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2013-03-18 03:59:00 41616 ----a-w- c:\windows\system32\iolobtdfg.exe 2013-03-18 03:58:52 23568 ----a-w- c:\windows\system32\smrgdf.exe 2013-03-18 03:43:56 2097472 ----a-w- c:\windows\system32\Incinerator32.dll 2013-03-17 22:58:32 73216 ----a-w- c:\windows\ST6UNST.EXE 2013-03-17 22:58:32 249856 ----a-w- c:\windows\Setup1.exe 2013-03-14 00:23:43 15859416 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe 2013-03-11 00:55:10 74703 ----a-w- c:\windows\system32\mfc45.dat 2013-03-10 15:27:07 12872 ----a-w- c:\windows\system32\bootdelete.exe 2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll 2013-03-07 01:32:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe 2013-03-02 02:06:31 916480 ----a-w- c:\windows\system32\wininet.dll 2013-03-02 02:06:30 43520 ----a-w- c:\windows\system32\licmgr10.dll 2013-03-02 02:06:30 1469440 ----a-w- c:\windows\system32\inetcpl.cpl 2013-03-02 01:25:02 1867264 ----a-w- c:\windows\system32\win32k.sys 2013-03-02 01:08:47 385024 ----a-w- c:\windows\system32\html.iec 2013-03-01 14:32:20 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys 2013-02-27 07:56:51 2067456 ----a-w- c:\windows\system32\mstscax.dll 2013-02-27 03:40:46 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys 2013-02-24 23:24:14 54016 ----a-w- c:\windows\system32\drivers\fysrhxt.sys 2013-02-14 07:52:46 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys 2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023x.sys 2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023.sys 2013-02-08 08:37:56 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys 2013-02-08 08:37:52 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys 2013-02-08 08:37:44 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys 2013-02-08 08:37:40 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys 2013-01-26 03:55:44 552448 ----a-w- c:\windows\system32\oleaut32.dll . ============= FINISH: 9:46:40.82 =============== ______________________________________________________________________ Log two = Attach.txt . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . . ==== Disk Partitions ========================= . . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . Ad-Aware SE Personal Adobe AIR Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.02) Adobe Shockwave Player 11.5 AnswerWorks 4.0 Runtime - English AnswerWorks 5.0 English Runtime Apple Application Support Apple Mobile Device Support Apple Software Update ArcSoft PhotoImpression 5 ATI Control Panel ATI Display Driver AVG 2013 Bonjour Broadcom Advanced Control Suite 2 CCleaner Creative MediaSource Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Media Experience Dell Picture Studio v3.0 Dell Support Center (Support Software) Dell System Restore DellSupport Desktop Hijack Fix Desktop Hijack Fix (C:\Program Files\Desktop Hijack Fix\) Desktop Hijack Fix (C:\Program Files\Desktop Hijack Fix\) #3 DMX Update DVD Decrypter (Remove Only) EPSON Print CD EPSON Printer Software EPSON Stylus Photo R380 User's Guide ERUNT 1.1j Eusing Free Registry Cleaner Google Chrome Google Toolbar for Internet Explorer Google Update Helper HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB2756822) Hotfix for Windows XP (KB2779562) Intel Application Accelerator Internet Explorer Default Page iolo technologies' System Mechanic iSEEK AnswerWorks English Runtime iTunes Java Auto Updater Java 6 Update 31 Juniper Networks Network Connect 7.1.0 Juniper Networks Network Connect 7.2.0 Juniper Networks Secure Application Manager Juniper Networks, Inc. Setup Client Logitech MouseWare 9.79 Macromedia Flash Player Malwarebytes Anti-Malware version 1.70.0.1100 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2698023) Microsoft .NET Framework 1.1 Security Update (KB2742597) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Professional Edition 2003 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Sounds Microsoft Office Standard 2007 Microsoft Office Word MUI (English) 2007 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 MobileMe Control Panel MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 6 Service Pack 2 (KB954459) PDFCreator Photo Click Photo Organizer Photo Story 3 for Windows Picasa 3 PowerDVD 5.5 PrimoPDF -- brought to you by Nitro PDF Software QuickBooks Simple Start Special Edition Quicken 2011 QuickTime RealPlayer Remove MiraScan USB Driver SafeSearch ScoreCard Golf Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Windows Internet Explorer 7 (KB2360131) Security Update for Windows Internet Explorer 7 (KB2482017) Security Update for Windows Internet Explorer 7 (KB2530548) Security Update for Windows Internet Explorer 7 (KB2559049) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2797052) Security Update for Windows Internet Explorer 8 (KB2809289) Security Update for Windows Internet Explorer 8 (KB2817183) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2621440) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2641653) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2647518) Security Update for Windows XP (KB2653956) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2659262) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB2676562) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2686509) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2695962) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2705219) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2712808) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) Security Update for Windows XP (KB2723135) Security Update for Windows XP (KB2724197) Security Update for Windows XP (KB2727528) Security Update for Windows XP (KB2731847) Security Update for Windows XP (KB2753842-v2) Security Update for Windows XP (KB2753842) Security Update for Windows XP (KB2757638) Security Update for Windows XP (KB2758857) Security Update for Windows XP (KB2761226) Security Update for Windows XP (KB2770660) Security Update for Windows XP (KB2778344) Security Update for Windows XP (KB2779030) Security Update for Windows XP (KB2780091) Security Update for Windows XP (KB2799494) Security Update for Windows XP (KB2802968) Security Update for Windows XP (KB2807986) Security Update for Windows XP (KB2808735) Security Update for Windows XP (KB2813170) Security Update for Windows XP (KB2813345) Security Update for Windows XP (KB2820917) Sonic Audio module Sonic DLA Sonic MyDVD LE Sonic RecordNow Copy Sonic RecordNow Data Sound Blaster Live! 24-bit Turbo Tax Audit Support Center 2.0 TurboTax 2008 TurboTax 2008 WinPerFedFormset TurboTax 2008 WinPerProgramHelp TurboTax 2008 WinPerReleaseEngine TurboTax 2008 WinPerTaxSupport TurboTax 2008 WinPerUserEducation TurboTax 2008 wrapper TurboTax 2008 wriiper TurboTax 2009 TurboTax 2009 WinPerFedFormset TurboTax 2009 WinPerReleaseEngine TurboTax 2009 WinPerTaxSupport TurboTax 2009 wrapper TurboTax 2009 wriiper TurboTax 2010 TurboTax 2010 WinPerFedFormset TurboTax 2010 WinPerReleaseEngine TurboTax 2010 WinPerTaxSupport TurboTax 2010 wmaiper TurboTax 2010 wrapper TurboTax 2010 wriiper TurboTax 2011 TurboTax 2011 WinPerFedFormset TurboTax 2011 WinPerReleaseEngine TurboTax 2011 WinPerTaxSupport TurboTax 2011 wmaiper TurboTax 2011 wrapper TurboTax 2011 wriiper TurboTax 2012 TurboTax 2012 WinPerFedFormset TurboTax 2012 WinPerReleaseEngine TurboTax 2012 WinPerTaxSupport TurboTax 2012 wmaiper TurboTax 2012 wrapper TurboTax 2012 wriiper TurboTax Deluxe 2005 TurboTax Deluxe 2007 TurboTax Deluxe Deduction Maximizer 2006 Tweak UI Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition Update for Windows XP (KB2661254-v2) Update for Windows XP (KB2718704) Update for Windows XP (KB2736233) Update for Windows XP (KB2749655) VCRedistSetup Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 Visual C++ 8.0 ATL (x86) WinSXS MSM Visual C++ 8.0 CRT (x86) WinSXS MSM WebFldrs XP WexTech AnswerWorks Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray Windows Genuine Advantage v1.3.0254.0 Windows Installer Clean Up Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 11 Windows PowerShell 1.0 WinUtilities 10.5 Free Edition Wise Registry Cleaner Free 5.53 WordPerfect Office 12 XML Paper Specification Shared Components Pack 1.0 Yahoo! Software Update Yahoo! Toolbar . ==== End Of File ===========================
  11. Here are the results from the run of minitoolbox. Thanks for your help Ron MiniToolBox by Farbar Version:05-03-2013 Ran by Bill (administrator) on 08-04-2013 at 20:09:48 Running from "C:\Documents and Settings\Bill\Desktop" Microsoft Windows XP Service Pack 3 (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= Hosts content: ================================= 127.0.0.1 localhost ========================= IP Configuration: ================================ WARNING: Could not obtain host information from machine: [FAMILYPC]. Some commands may not be available. # ---------------------------------- # Interface IP Configuration # ---------------------------------- pushd interface ip # Interface IP Configuration for "Network Connect Adapter" set address name="Network Connect Adapter" source=dhcp set dns name="Network Connect Adapter" source=dhcp register=PRIMARY set wins name="Network Connect Adapter" source=dhcp # Interface IP Configuration for "Local Area Connection" set address name="Local Area Connection" source=dhcp set dns name="Local Area Connection" source=dhcp register=PRIMARY set wins name="Local Area Connection" source=dhcp popd # End of interface IP configuration Windows IP Configuration Host Name . . . . . . . . . . . . : FAMILYPC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : ri.cox.net Ethernet adapter Network Connect Adapter: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter Physical Address. . . . . . . . . : 00-FF-D8-78-B4-86 Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : ri.cox.net Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller Physical Address. . . . . . . . . : 00-13-20-3D-57-3A Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 68.105.28.12 68.105.29.12 68.105.28.11 Lease Obtained. . . . . . . . . . : Monday, April 08, 2013 7:31:36 PM Lease Expires . . . . . . . . . . : Tuesday, April 09, 2013 7:31:36 PM Server: cdns2.cox.net Address: 68.105.28.12 Name: google.com Addresses: 74.125.224.196, 74.125.224.197, 74.125.224.198, 74.125.224.199 74.125.224.200, 74.125.224.201, 74.125.224.206, 74.125.224.192, 74.125.224.193 74.125.224.194, 74.125.224.195 Pinging google.com [74.125.224.102] with 32 bytes of data: Reply from 74.125.224.102: bytes=32 time=100ms TTL=49 Reply from 74.125.224.102: bytes=32 time=102ms TTL=49 Ping statistics for 74.125.224.102: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 100ms, Maximum = 102ms, Average = 101ms Server: cdns2.cox.net Address: 68.105.28.12 Name: yahoo.com Addresses: 98.139.183.24, 206.190.36.45, 98.138.253.109 Pinging yahoo.com [206.190.36.45] with 32 bytes of data: Reply from 206.190.36.45: bytes=32 time=812ms TTL=51 Reply from 206.190.36.45: bytes=32 time=818ms TTL=51 Ping statistics for 206.190.36.45: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 812ms, Maximum = 818ms, Average = 815ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=64 Reply from 127.0.0.1: bytes=32 time<1ms TTL=64 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x10003 ...00 ff d8 78 b4 86 ...... Juniper Network Connect Virtual Adapter 0x10004 ...00 13 20 3d 57 3a ...... Broadcom NetXtreme 57xx Gigabit Controller =========================================================================== =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 20 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 192.168.1.0 255.255.255.0 192.168.1.101 192.168.1.101 20 192.168.1.101 255.255.255.255 127.0.0.1 127.0.0.1 20 192.168.1.255 255.255.255.255 192.168.1.101 192.168.1.101 20 224.0.0.0 240.0.0.0 192.168.1.101 192.168.1.101 20 255.255.255.255 255.255.255.255 192.168.1.101 192.168.1.101 1 255.255.255.255 255.255.255.255 192.168.1.101 10003 1 Default Gateway: 192.168.1.1 =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation) Catalog5 02 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation) Catalog5 03 C:\PROGRA~1\WHALEC~1\CLIENT~1\31265D~1.0\WhlNSP.dll [142488] (Whale Communications, a Microsoft subsidiary) Catalog5 04 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation) Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation) Catalog9 16 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation) Catalog9 17 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (04/08/2013 07:32:09 PM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/07/2013 07:04:54 PM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/07/2013 11:30:53 AM) (Source: Windows Search Service) (User: ) Description: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again. Context: Windows Application, SystemIndex Catalog Error: (04/07/2013 11:01:54 AM) (Source: Application Error) (User: ) Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module pdfcmon.dll, version 0.2.2.0, fault address 0x00001310. Processing media-specific event for [spoolsv.exe!ws!] Error: (04/07/2013 11:01:46 AM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/07/2013 10:15:56 AM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/07/2013 10:11:18 AM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/06/2013 07:46:30 PM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/06/2013 05:40:21 PM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. Error: (04/06/2013 05:27:22 PM) (Source: SecurityCenter) (User: ) Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall. System errors: ============= Error: (04/08/2013 08:04:58 PM) (Source: DCOM) (User: FAMILYPC) Description: DCOM got error "%%1058" attempting to start the service gupdatem with arguments "/comsvc" in order to run the server: {E225E692-4B47-4777-9BED-4FD7FE257F0E} Error: (04/08/2013 07:58:00 PM) (Source: DCOM) (User: NT AUTHORITY) Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} Error: (04/07/2013 04:58:00 PM) (Source: DCOM) (User: NT AUTHORITY) Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} Error: (04/07/2013 02:54:24 PM) (Source: DCOM) (User: NT AUTHORITY) Description: The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error: (04/07/2013 11:58:00 AM) (Source: DCOM) (User: NT AUTHORITY) Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} Error: (04/07/2013 11:06:40 AM) (Source: DCOM) (User: FAMILYPC) Description: DCOM got error "%%1058" attempting to start the service gupdatem with arguments "/comsvc" in order to run the server: {E225E692-4B47-4777-9BED-4FD7FE257F0E} Error: (04/06/2013 01:58:00 PM) (Source: DCOM) (User: NT AUTHORITY) Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} Error: (04/06/2013 11:46:40 AM) (Source: DCOM) (User: NT AUTHORITY) Description: The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout. Error: (04/06/2013 08:58:02 AM) (Source: DCOM) (User: NT AUTHORITY) Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} Error: (04/05/2013 10:58:00 PM) (Source: DCOM) (User: NT AUTHORITY) Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} Microsoft Office Sessions: ========================= Error: (05/09/2012 10:00:58 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5323 seconds with 600 seconds of active time. This session ended with a crash. Error: (03/15/2011 06:57:19 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6550.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 13 seconds with 0 seconds of active time. This session ended with a crash. Error: (05/09/2010 05:55:07 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 9 seconds with 0 seconds of active time. This session ended with a crash. Error: (05/06/2010 06:49:49 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 84 seconds with 60 seconds of active time. This session ended with a crash. Error: (05/05/2010 04:58:05 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 105 seconds with 60 seconds of active time. This session ended with a crash. Error: (05/03/2010 09:08:36 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 39 seconds with 0 seconds of active time. This session ended with a crash. Error: (05/01/2010 08:59:55 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 31 seconds with 0 seconds of active time. This session ended with a crash. Error: (05/01/2010 08:59:21 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 38 seconds with 0 seconds of active time. This session ended with a crash. Error: (05/01/2010 08:58:32 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 17 seconds with 0 seconds of active time. This session ended with a crash. Error: (05/01/2010 08:57:57 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 45 seconds with 0 seconds of active time. This session ended with a crash. =========================== Installed Programs ============================ Ad-Aware SE Personal (Version: 1.06) Adobe AIR (Version: 1.0.4990) Adobe Flash Player 10 Plugin (Version: 10.0.12.36) Adobe Flash Player 11 ActiveX (Version: 11.6.602.180) Adobe Reader XI (11.0.02) (Version: 11.0.02) Adobe Shockwave Player 11.5 (Version: 11.5.2.602) AnswerWorks 4.0 Runtime - English (Version: 4.0.101) AnswerWorks 5.0 English Runtime (Version: 5.0.7) Apple Application Support (Version: 2.3.2) Apple Mobile Device Support (Version: 6.0.1.3) Apple Software Update (Version: 2.1.3.127) ArcSoft PhotoImpression 5 ATI Control Panel (Version: 6.14.10.5120) ATI Display Driver (Version: 8.051-040825a-017900C-Dell) AVG 2013 (Version: 13.0.3162) AVG 2013 (Version: 13.0.3272) AVG 2013 (Version: 2013.0.3272) Bonjour (Version: 3.0.0.10) Broadcom Advanced Control Suite 2 (Version: 7.58.01) CCleaner (Version: 3.23) Creative MediaSource Dell Digital Jukebox Driver Dell Driver Reset Tool (Version: 1.02.0000) Dell Media Experience (Version: 3.00) Dell Picture Studio v3.0 (Version: 3.0.0) Dell Support Center (Support Software) (Version: 2.2.08335) Dell System Restore (Version: 2.00.0000) DellSupport (Version: 6.0.3062) Desktop Hijack Fix Desktop Hijack Fix (C:\Program Files\Desktop Hijack Fix\) Desktop Hijack Fix (C:\Program Files\Desktop Hijack Fix\) #3 DMX Update DVD Decrypter (Remove Only) EPSON Print CD (Version: 1.50.000) EPSON Printer Software EPSON Stylus Photo R380 User's Guide ERUNT 1.1j Eusing Free Registry Cleaner Google Chrome (Version: 26.0.1410.43) Google Toolbar for Internet Explorer (Version: 1.0.0) Google Toolbar for Internet Explorer (Version: 7.4.3607.2246) Google Update Helper (Version: 1.3.21.135) HijackThis 2.0.2 (Version: 2.0.2) Intel Application Accelerator Internet Explorer Default Page (Version: 1.00.03) iolo technologies' System Mechanic (Version: 11.7.0) iSEEK AnswerWorks English Runtime (Version: 010.000.0101) iTunes (Version: 11.0.1.12) Java Auto Updater (Version: 2.0.7.1) Java 6 Update 31 (Version: 6.0.310) Juniper Networks Network Connect 7.1.0 (Version: 7.1.0.19243) Juniper Networks Network Connect 7.2.0 (Version: 7.2.0.22071) Juniper Networks Secure Application Manager (Version: 7.1.0.19243) Juniper Networks, Inc. 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Digital Media Edition Installer (Version: 1.1.0.3514) Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463) Microsoft Silverlight (Version: 5.1.20125.0) Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6612.1000) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219) MobileMe Control Panel (Version: 3.0.1.1) MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0) MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0) PDFCreator (Version: 1.6.1) Photo Click (Version: 1.0.0) Photo Organizer Photo Story 3 for Windows (Version: 3.0.1115.11) Picasa 3 (Version: 3.9) PowerDVD 5.5 PrimoPDF -- brought to you by Nitro PDF Software (Version: 5) QuickBooks Simple Start Special Edition (Version: ) Quicken 2011 (Version: 20.1.8.6) QuickTime (Version: 7.69.80.9) RealPlayer Remove MiraScan USB Driver SafeSearch (Version: 0.9.2.0) ScoreCard Golf (Version: 12.01) ScoreCard Golf (Version: V 10.07) ScoreCard Golf (Version: V 11.09) ScoreCard Golf (Version: V 9.15) Sonic Audio module (Version: 2.0.0.1) Sonic DLA (Version: 4.98) Sonic MyDVD LE (Version: 6.1.1) Sonic RecordNow Copy (Version: 2.0.0.1) Sonic RecordNow Data (Version: 2.0.0.1) Sound Blaster Live! 24-bit Turbo Tax Audit Support Center 2.0 TurboTax 2008 TurboTax 2008 WinPerFedFormset (Version: 008.000.0341) TurboTax 2008 WinPerProgramHelp (Version: 008.000.0219) TurboTax 2008 WinPerReleaseEngine (Version: 008.000.0197) TurboTax 2008 WinPerTaxSupport (Version: 008.000.1007) TurboTax 2008 WinPerUserEducation (Version: 008.000.0433) TurboTax 2008 wrapper (Version: 008.000.0065) TurboTax 2008 wriiper (Version: 008.000.0115) TurboTax 2009 TurboTax 2009 WinPerFedFormset (Version: 009.000.2881) TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0328) TurboTax 2009 WinPerTaxSupport (Version: 009.000.0245) TurboTax 2009 wrapper (Version: 009.000.0145) TurboTax 2009 wriiper (Version: 009.000.0796) TurboTax 2010 TurboTax 2010 WinPerFedFormset (Version: 010.000.4227) TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0483) TurboTax 2010 WinPerTaxSupport (Version: 010.000.0214) TurboTax 2010 wmaiper (Version: 010.000.1264) TurboTax 2010 wrapper (Version: 010.000.0157) TurboTax 2010 wriiper (Version: 010.000.1226) TurboTax 2011 TurboTax 2011 WinPerFedFormset (Version: 011.000.2894) TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0463) TurboTax 2011 WinPerTaxSupport (Version: 011.000.0214) TurboTax 2011 wmaiper (Version: 011.000.1551) TurboTax 2011 wrapper (Version: 011.000.0121) TurboTax 2011 wriiper (Version: 011.000.1446) TurboTax 2012 (Version: 2012.0) TurboTax 2012 WinPerFedFormset (Version: 012.000.1925) TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0433) TurboTax 2012 WinPerTaxSupport (Version: 012.000.0179) TurboTax 2012 wmaiper (Version: 012.000.1258) TurboTax 2012 wrapper (Version: 012.000.0127) TurboTax 2012 wriiper (Version: 012.000.1164) TurboTax Deluxe 2005 TurboTax Deluxe 2007 TurboTax Deluxe Deduction Maximizer 2006 Tweak UI Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768024) 32-Bit Edition Update for Windows XP (KB2661254-v2) (Version: 2) Update for Windows XP (KB2718704) (Version: 1) Update for Windows XP (KB2736233) (Version: 1) Update for Windows XP (KB2749655) (Version: 1) VCRedistSetup (Version: 1.0.0) Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01) Visual C++ 8.0 ATL (x86) WinSXS MSM (Version: 8.0.50727.762) Visual C++ 8.0 CRT (x86) WinSXS MSM (Version: 8.0.50727.762) WebFldrs XP (Version: 9.50.7523) WexTech AnswerWorks (Version: 1.00.000) Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0) Windows Genuine Advantage v1.3.0254.0 (Version: 1.3.0254.0) Windows Installer Clean Up (Version: 3.00.00.0000) Windows Internet Explorer 8 (Version: 20090308.140743) Windows Media Format 11 runtime Windows Media Player 10 (Version: 9.00.3636) Windows Media Player 11 Windows PowerShell 1.0 (Version: 2) WinUtilities 10.5 Free Edition Wise Registry Cleaner Free 5.53 WordPerfect Office 12 (Version: 12.0.0.238) XML Paper Specification Shared Components Pack 1.0 Yahoo! Software Update Yahoo! Toolbar ========================= Devices: ================================ Could not list devices. ========================= Memory info: =================================== Percentage of memory in use: 67% Total physical RAM: 1022.09 MB Available physical RAM: 333.88 MB Total Pagefile: 2457.25 MB Available Pagefile: 1888.65 MB Total Virtual: 2047.88 MB Available Virtual: 1974.51 MB ========================= Partitions: ===================================== 1 Drive c: () (Fixed) (Total:70.78 GB) (Free:19.21 GB) NTFS ========================= Users: ======================================== User accounts for \\FAMILYPC Administrator Bill Guest HelpAssistant SUPPORT_388945a0 ========================= Minidump Files ================================== No minidump file found **** End of log ****
  12. Hi Ron, though I am able to open the eventviewer, I can not open an logs within the viewer. I run eventvwr, select application and then found the Winlogon event that I had a scheduled chkdsk scheduled for that logon. The log is a typed Information. If I double left click on the log nothing happens. If I single right click and select properties, it says no properties are available for this object. Is there some other way for me to locate the chkdsk log to post?
  13. Hi, I have been working with Tomk1 on a post (here is the title 'Can't Run Malwarebytes Run time Error 371') where I may or may not have been infected with malware. After many cleansing and repair tries both Tom and I felt we needed to reinstall windows XP on my Dell Inspiron desktop. I followed the instructions he gave and can not get my Windows CD to repair or install windows. It doesn't even recognize the C drive in my PC. All information along with Tom's suggestion to post here is in the post highlighted above. Is there another way for me to install Windows? Any help is greatly appreciated.
  14. Hi Tom, this solution still does not work for me. When I get to step 3 as shown below from the instruction link, I don't have anything in the box to select to install to. This is the same as when you asked me to try repairing from the Windows CD. If I try any of the options, I just get the blue screen with plenty of hex and the standard MS statement if theiis the first time you experienced this error.... This is what I receive in the box when I get to step 3 after accepting the license agreement. _______________________________________________________ | | | Unknown Disk | | | | (There is no dosk in this drive.) | | | | | _______________________________________________________ Blue death screen says Page Fault in nonpaged area Technical information: *** Stop:0X00000050 (0xE10E50A0, 0X00000000, 0XF77F3F3E, 0X00000001) *** setupdd.sys - Address F77F3F3E base at F77CF000, Datestamp 3d6dd67f Then I have to manaull shut off the machine. If I power it back on, it will still boot to the bad version of Windows that I started with Step 3: Delete the partition prefix C: To do this select the partition and press the button D
  15. OK Tom, so I'm thinking this existence of Windows on this machine is pretty much hosed. I Booted to the recovery console (off the CD) and typed in R. At the prompt (C:\>) I typed fixboot and pressed enter. I received the following error: FIXBOOT cannot find the system drive, or the drive specified is not valid. I also tried fixmbr and nothing happened. Next I tried bootcfg /scan to scan for all disks with Windows installations and display results and I received: ERROR: Failed to successfully scan disks for Windows installations. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors. I tried chkdsk and received The volume appears to contain one or more unrecoverable problems I then tried chkdsk /r and received the exact same error message as above. I’m thinking all I can do now is wipe the drive and reinstall Windows XP. Do you have any instruction sheets on how to do that? Also, you’ve been extremely patient with me and VERY helpful. Thank you for all the assistance you gave me.
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