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tomdkat

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  1. Hi! This week (the week of April 3, 2023), a friend of mine purchased a new computer from Costco. She purchased a HP "all-in-one" system and that's all I know. She's gone through the initial setup work and called me because she received a notification that Malwarebytes Premium 14-day trial was about to expire in one day. She wanted to know if she should purchase it or not, because she already thought she had a lifetime license (which she does). According to her, this is a NEW computer (vs an "open box" or refurb or something). I do plan on getting her Malwarebytes Premium license transferred to this new computer (deactivate on the old system first). Question: does Malwarebytes ever come pre-installed on Windows computers, similar to McAfee? I haven't looked at the system yet (I just found out about the new system today :)), so I have no clue about it. I'll assume it's running Windows 11 and that's about it. Thanks in advance!
  2. Thanks for the reply! I don't have any concerns about the system and I was mostly curious about the detection. :)
  3. I believe it was a monthly cumulative update, not a feature update. I'll see if I can locate the KB number to provide more context. Thanks!
  4. So, I had access to the system TODAY and was able to export the detection report. I went to the "Detection History", as indicated above, and exported a ransomware detection report. The exported file doesn't show any useful information, other than a JSON report file name. I haven't looked at that report file at all. Since the report doesn't contain much info, I'll attach it to this post. Based on the report, it doesn't seem as if ransomware was detected but this appeared as a real-time protection event, so I presume something was blocked. This isn't a big deal but it would be nice to find out what was blocked, if possible. :) Thanks again! mbam-detection-history-ransomeware-details.txt
  5. Thanks for the info! The next time I'm on his system, I'll see what I can find in the logs and will export everything for posting here, if I have additional questions. Thanks again!
  6. Hi! I recently installed a Windows 11 update on a Lenovo laptop with an 11th gen Intel i7 processor (I forget the exact model), 16GB RAM and a 512SSD. For some reason, I believe the Windows 11 update was around 383MB in file size. The time to install the update, from download to restart, was about 25mins. While this was running, I performed a Manjaro Linux (KDE spin) on a HP laptop with a 7th gen Intel i5 processor (I forget the exact model), 8GB of RAM and a 1TB HDD. This update downloaded 2.5GB of data and the entire update, from download to restart, ran in about 30 mins. I staggered the updates such that each system download ran at different times (I didn't think to start the Manjaro update until the Windows update was in "installing" status). Both systems connected to the same wireless network using 802.11ac @ 5GHz. Question: why do Windows updates take so damned long to run? :) lol I mention the Manjaro update just as a frame of reference. Thanks in advance!
  7. Hi! I was looking at a friend's computer and noticed Malwarebytes reports having blocked some ransomware recently. I looked at the quarantine and it's completely empty. The system is running fine, there are no signs of infection of any kind and "Controlled Folder Access" was enabled a while ago as a "last defense" against ransomware. Question: if the real-time protection history shows ransomware blocks, how can I find out more about what was actually blocked? All I can see is the date the block occurred. I don't have convenient access to his system and he's not very computer savvy, so additional information I might need to gather will be gathered when I get a chance to gather it. :) He's running Malwarebytes 4.5.25 on Windows 10. Thanks in advance!
  8. Hi! This isn't a support question but I don't know where else to post this. So, I'm starting here. :) I have a malware sample that Malwarebytes doesn't detect because the file is over 300MB in size. What is the best thing for me to do with this sample? Thanks in advance! Peace...
  9. Hi! The other day, I visited videolan.org in Google Chrome and almost immediately, Malwarebytes showed a notification that it blocked access to an IP address due to Riskware and then again due to Malware. I didn't click any links on the page and the notifications came up right after home page loaded. I did a reverse lookup on the IP address that was blocked and it's part of the videolan.org domain. I'm attaching the block log files here. I don't think the Videolan.org website distributes anything malicious or "questionable" so I'm not sure why the blocks occurred (unless there's something about the site I'm unaware of). Is this a legitimate block or a false positive? Thanks in advance! mbam-riskware-block.txt mbam-malware-block.txt
  10. tomdkat

    LibreOffice 7

    Thanks for the info! I get the Malwarebyyes Exploit block when I try to enable quickstart from within the LibreOffice options. I'll give your tip a try. Thanks! Peace...
  11. tomdkat

    LibreOffice 7

    I ran into this very issue today, with Malwarebytes 4.3.0.98 installed (the GA release). So, is this something that will be fixed or is removing LibreOffice from the "protected apps" area the only solution? Thanks! Peace...
  12. Hi! I help m friend with her birth photography site and starting today (Sept 19, 2020), Malwarebytes started blocking the IP address assigned (205.134.255.225) to her domain (birthandbeauty.com). I read the sticky post with instructions on what to do *before* posting a false positive report, but the screenshot that shows how to get the related log information appears as all black for me, so I can't see what to do to get the required log. Additionally, I searched the forum, a DNSBL site and SpamHaus for the IP address and found no hits here and that the IP address wasn't listed on any block lists checked by DNSBL or SpamHaus. The site is using shared hosting, so I would like to find out why Malwarebytes blocked the IP address, if possible. If instructions on getting the required log information are provided, I can help my friend gather the logs and I can post them here. What is the best way to proceed? Thanks in advance! Peace...
  13. Great point! I'll have them check their Windows display settings. Thanks for the reply! Peace...
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