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tomdkat

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About tomdkat

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  1. Hi! I help m friend with her birth photography site and starting today (Sept 19, 2020), Malwarebytes started blocking the IP address assigned (205.134.255.225) to her domain (birthandbeauty.com). I read the sticky post with instructions on what to do *before* posting a false positive report, but the screenshot that shows how to get the related log information appears as all black for me, so I can't see what to do to get the required log. Additionally, I searched the forum, a DNSBL site and SpamHaus for the IP address and found no hits here and that the IP address wasn't listed on any
  2. Great point! I'll have them check their Windows display settings. Thanks for the reply! Peace...
  3. Hi! I was helping a friend resolve a Firefox issue when I installed Malwarebytes Browser guard. After the installation, I noticed the browser guard window appears chopped off, at the bottom. In fact, after entering an email address, the blue button that appears below the email address field was chopped off and I couldn't read the text of the button. I pressed enter "hoping" it would accept the address. His laptop is running Windows 7 @ 1366x768 screen resolution. Attached is a screenshot of the "Statistics" screen, that illustrates the issue. Is this forum the appropriate place to
  4. Thanks for the update and for the information! Peace...
  5. Hi! The other day, a friend tried to download a newer version of "Total Recorder" ( http://www.totalrecorder.com/ ) so she can record some videos. Anyway, when attempting to download one of the installers on this page: http://www.totalrecorder.com/downloads.htm (click "Free Download" button) Malwarebytes blocks the download, indicating the download site is suspicious. Now, I trust Malwarebytes is blocking the download site, for a good reason, but I wanted to know what's the best way to determine if a site Malwarebytes blocks is a false positive or not? I don't know if what
  6. This thread is a lifesaver! I attempted to install Kaspersky 2020 on a new Windows 10 system, that already has Malwarebytes Premium running on it. The Kaspersky installation never completed. So, I'll monitor this thread, to learn about the resolution to the issue, before I attempt to install again. Peace...
  7. Thanks for the fast response! I still have the original email message, if anyone wants to see that. Happy Thanksgiving! Peace...
  8. I also saved screenshots of the rendered page and the Virus Total results, if you want to see those too. Thanks again! Peace...
  9. Ok, the URLs are attached. I'm a Linux user, but tried to save the files in a "Windows" ASCII text format. Thanks! Peace... mbam-urls.txt
  10. Hi! I *just* received a phishing email message with a link to a bogus site, attempting to look like Chase bank. I viewed the site to see if Malwarebytes Browser Guard would block the site and it didn't. I posted the URL, in the email message, in Virus Total and its scan didn't detect anything either. Apparently, when viewing the link in the message I was redirected to another site, with a completely different domain. Since I have both the original email message *and* I have the URL I was redirected to, what's the best way to report this information to Malwarebytes for analysis?
  11. Hi! I'm looking for a forum moderator so I can ask a question about posting something, privately. If a forum moderator sees this post, please send me a private message. Thanks in advance!
  12. Perfect! That answers my question. Thanks!
  13. Thanks for the reply. What's weird is I've installed the browser guard in Firefox and Chrome, on the same machine, and browser guard will require the email address in one browser and not the other. Or, I'll install browser guard on two different machines, in the same browser (say Firefox on each machine), and it will require the email address in one and not the other. No big deal, I was just wondering why it's inconsistent. Thanks again!
  14. In the past, I've seen discussion here about requiring and email address to activate the browser guard. I'm not asking *why* an email address can be required, since that's a different topic. I've noticed browser guard will sometimes require an email address to be activated and sometimes it won't. In some cases, browser guard will require an email address to be entered on a machine that's already running the Premium version of Malwarebytes. My question: why is an email address required to activate browser guard, inconsistently? Thanks in advance!
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