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Needhelpplease1

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Everything posted by Needhelpplease1

  1. I can't thank you enough for you help Mr. Naggar, God bless you for all your help. I do have some questions: 1. Will my computer be safe to do any transactions (I very rarely make transactions on this computer, perhaps 1 a year or less). 2. Will my computer be safe to log in to websites? I guess what I'm asking is "Is the backdoor shut," I understand the trojan is gone, but will it be safe enough to use the computer normally? I will probably not be doing any transactions on this computer at all to be on the safe side, but I would hope to be able to log in to websites safely without getting my
  2. Alright, scans are all complete. The only problem I encountered was the TDSSkiller, which worked properly, and found 0 infections, but when I clicked report, I was unable to copy the information, and was unable to find any possible file it could have made, I can say for certain it found 0 threats. aswMBR (No, FIX button did not become enabled): aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software Run date: 2013-03-04 15:24:53 ----------------------------- 15:24:53.110 OS Version: Windows x64 6.1.7601 Service Pack 1 15:24:53.111 Number of processors: 1 586 0x7F02 15:24:53.112 Compu
  3. Okay Mr. Naggar, here are the results: Rkill: Rkill 2.4.7 by Lawrence Abrams (Grinler) http://www.bleepingcomputer.com/ Copyright 2008-2013 BleepingComputer.com More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 03/03/2013 05:56:53 PM in x64 mode. Windows Version: Windows 7 Home Premium Service Pack 1 Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * No malware processes found to kill. Checking Registry for malware related settings: * Explorer Po
  4. Alright, before I begin I have one question: Do I need to download all these then exit out of my internet browser, or can I download them, exit out of the browser, run the scan, once scan is complete begin next scan. If you understand what I mean?
  5. Okay, so I will begin this tomorrow, as it is late. One question I have is do I restore to factory settings before or after we do the scans for the infections. I would assume that would be done after, but I would rather see what you say first. And as for the personal files I don't really keep things on my personal computer, which yes is a HP. I prefer to keep what few files I actually do keep on a flash drive. Hopefully we'll be able to eliminate these viruses by tomorrow, get my computer reverted to it's original, unchanged self. From the clean computer it will be much easier to make a stron
  6. I have a few more questions, before I make the decision to go through with this process, I'm sure you understand, as I am quite nervous. 1. The first step I am uncertain of what to do, I am perfectly fine with having to start over with factory settings, such as re-downloading all the current programs I own, anti-viruses, etc. I do not have any personal items saved to this computer other than games that I can simply re-download as I have already purchased them. I have the feeling that after we remove the Trojans, restoring the computer to factory settings and wiping the hard drive, is the safes
  7. I am unsure what to do from here, I have ensured I logged out of everything, and am changing passwords from a safe place as we speak and will not re-log on to them on this computer. I have several questions: 1. Does this mean I will never be able to use this computer again? 2. Is there no way to completely wipe the computer of everything and start from square one? 3. Will I have no other choice but to purchase a new computer?
  8. I ran the Malwarebytes Anti-Rootkit without truly thinking about how it could mess with data, however, I did cancel the scan, I don't recall getting a log from it, however. My apologies for any inconvenience, I will not scan anything without suggestion again, it slipped my mind really. Tigzy's Roguekiller Log: RogueKiller V8.5.2 [Feb 23 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website : http://tigzy.geekstogo.com/roguekiller.php Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Serv
  9. Hello, I was told by a moderator to follow a pinned thread, which instructed me to post this information here. First, I will give a brief explanation of my problem. Around 1-2 weeks ago my computer contracted a re-direct virus, in which Malwarebytes found 8 malicious items, and Malwarebytes removed them. However, this did not fix the problem, a few days later I noticed Internet Explorer running in the background, but was only visible through task manager, I could not end the process directly, unless I went to the processes tab, after which the Internet Explorer would come back again. I ran an
  10. Oh and here is the Attach information. . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 12/25/2009 8:26:35 AM System Uptime: 3/2/2013 11:51:01 AM (1 hours ago) . Motherboard: PEGATRON CORPORATION | | NARRA5 Processor: AMD Sempron Processor LE-1200 | Socket AM2 | 2100/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 286 GiB total, 208.526 GiB free. D: is FIXED (NTFS) - 12 GiB total, 2.173 GiB free. E: is C
  11. . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 12/25/2009 8:26:35 AM System Uptime: 3/2/2013 11:51:01 AM (1 hours ago) . Motherboard: PEGATRON CORPORATION | | NARRA5 Processor: AMD Sempron Processor LE-1200 | Socket AM2 | 2100/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 286 GiB total, 208.526 GiB free. D: is FIXED (NTFS) - 12 GiB total, 2.173 GiB free. E: is CDROM () F: is Removable G: is Removable
  12. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 4.6.6 (02.27.2013:1) OS: Windows 7 Home Premium x64 Ran by Joseph on Sat 03/02/2013 at 11:01:41.47 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values Successfully deleted: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\toolbar\\{30f9b915-b755-4826-820b-08fba6bd249d} Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{9d425283-d487-4337-bab6-ab8354a81457}
  13. Sorry I forgot to post this earlier, but I did not receive any help prior to my posts on this forum. I am normally capable of getting rid of viruses, malware, etc. but this one I have never experienced. I truly appreciate your help, however.
  14. First, I would like to thank you for your help. And now for the results: Malwarebytes Anti-Malware 1.70.0.1100 www.malwarebytes.org Database version: v2013.03.01.09 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 8.0.7601.17514 Joseph :: JOSEPH-PC [administrator] 3/1/2013 3:30:09 PM mbam-log-2013-03-01 (15-30-09).txt Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 559796 Time elapsed: 1 hour(s), 36 minute(s), 24 second(s) Memor
  15. Hello, I have an annoying issue, I recently got rid of an annoying re-direct virus around 1-2 weeks ago. A day or two later I started noticing Internet Explorer (IE) as an active process in Task Manager, even though I did not have it actively pulled up. The name of the website also changed, and sometimes there were 3 or 4 different IE processes pulled up. Occasionally I would encounter audio ads. I was unable to try and end the process like you would normally end any program that was not responding or was slow to exit normally. I had to go to processes in order to exit the ads out, however wit
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