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Everything posted by silekonn

  1. Necro'ing this old thread. We have moved to an alternate remote administration system. Malwarebytes has already whitelisted it in the past. New versions are every ~two months. The latest are attached. TIA MeshAgent_Red_Moon_Computers_3pack_10202020.zip
  2. Please update this list for 4.1.2 . Paths minimally are incorrect for x64 (no longer pfx86). It would appear new files exist. TIA
  3. It would appear Malwarebytes have taken a firm finger pointing stance or are under some allusion their clients would use Malwarebytes instead of Kaspersky and therefore it is legitimate they blame someone else for their software's problem. Can the prompts to enable ransomware protection be stopped? Will they recur if a new version is installed? TIA
  4. A client with Kaspersky Antivirus Free has the same issue. It might better serve the public to alter the title. Malwarebytes may be affected by all Kaspersky 2020 products.
  5. Do the Malwarebytes software engineers understand the problem? Do the Malwarebytes software engineers know what needs to be altered or corrected? Do there exist direct communication with software engineers or anyone who has knowledge of the technical problem? Given the choice users will select their antivirus over Malwarebytes. More information than 'we hope another company will correct a problem that is clearly documented on their side they do not intend to work with (see: installer directly explains Malwarebytes is incompatible and forces you to uncheck Remove Automatically to ke
  6. I would add to this thread, I have dozens of clients with Kaspersky Total Security Malwarebytes Premium. Half a dozen called on the first day of this problem and many more after. I spent half a day troubleshooting before ultimately removing Malwarebytes. Exclude all web and email clients is not a solution, they are the entire reason people have protection. Likewise removing antivirus is not a solution. I hope Malwarebytes comes up with an actual fix. Until then, they are losing my business. Thank you.
  7. Glad to have found this thread. I have had the same issue for some time now. I would like to troubleshoot. Next I experience the problem, I will disable component by component and re-test. Thank you.
  8. My company now resold Malwarebytes for many years. They recently began lumping my remote administration software with individuals using it for the wrong purposes. Attached is a scan log and the software in question. Your assistance is appreciated. The installed copies have a randomly assigned ID number. Please observe the ID will vary and therefore the software will vary. Thank you in advance. Chunk_Files_False_Positive.zip
  9. http:// optimize4youseo. com/ is being blocked. It is associated with a website for a company with which I work. I would like to know why it is on the list. T. I. A.
  10. If using 'high contrast black' the scan results text is black on a black background. Can it be set to follow themes? Several low vision users in my knowledge that are against the software for this reason. t. i. a.
  11. It didn't bluescreen, fwiw. The P. C. is working well aside MBAM crashing with rootkit scans. Please let me know about the file, and if/when there is any progress. Thank you, Silekonn
  12. Would it assist to include the file causing the crash? It is only 216KB. Please PM me a good password.
  13. Looks like it bluescreens near the last step with the rootkit scan off. It is being retested. I apologize for the lack of response.
  14. Here is one better. It always crashes scanning the same file: . If you think the reinstall will assist it can be completed. Would you like the file?
  15. Will this be corrected in a time frame? I want to know if I should remove the software. Your assistance is appreciated. Thank you.
  16. Here is the file: http://www.filedropper.com/anti-malwarefix . Please note WeTransfer is email to email only. I included the standard dump as (2).
  17. The time during the scan varies. It does not occur immediately. I believe the current scan's section (i. e. file or heuristic) varies.
  18. The crash occurs during scans. I am attempting full (custom, with rootkit) scanning on all hard disk drives. It is an error for the program (as seen in the event viewer). Malwarebytes crashes (and is removed from the system tray).
  19. Crash occurs yet. ---- Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:23-07-2014 01 Ran by Used Car Factory (administrator) on UCF-REDMOON7416 on 23-07-2014 12:50:23 Running from C:\Users\Used Car Factory\Desktop\Anti-Malware Fix Platform: Microsoft Windows 8.1 Pro (X86) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ Download link for 64-Bit Version: http://www.bleepingcomputer.com/downloa
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