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frozen

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  1. I had to uninstall Malwarebytes on Windows10 for a brief time and luckily I took a screen shot of my exclusion list so that they could be added back in when MBAM was reinstalled. Is there no way to export configuration settings as is the the case in some other security software?
  2. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/11/19 Protection Event Time: 7:02 PM Log File: 3e87a1e0-7449-11e9-8d65-90e6ba57cdd5.json -Software Information- Version: 3.7.1.2839 Components Version: 1.0.586 Update Package Version: 1.0.10562 License: Premium -System Information- OS: Windows 10 (Build 17763.437) CPU: x64 File System: NTFS User: System -Blocked Malware Details- File: 1 MachineLearning/Anomalous.100%, E:\Downloads\SyMenu.6.08.7065.beta\SyMenu.exe, Quarantined, [0], [392687],1.0.10562 (end)
  3. Downloaded beta of Symenu Beta 6.08 https://www.ugmfree.it/forum/messages.aspx?TopicID=721 and it was flagged as MachineLearning/Anomalous.100%
  4. Will see if the system is stabilized after doing the clean reinstall. The malware it found upon its initial scan was free utils that I sometimes I use to repair computers mbst-grab-results.zip
  5. I check and there is no Fast Startup option available in Power settings where it should be. I reinstalled MBAM from a download and was able to boot it up fine from a cold startup. Will see if it that behavior continues or not. At least I know its MBAM related. I already uninstalled other applications before MBAM.
  6. Ya fast start up is not enabled since sleep and hibernation has been disabled on this desktop system.
  7. I installed MBAM from download shutdown. Booted up ok. Will see if the system is stable over the next couple of days.
  8. Sorry seems some how this post of mine was duplicated some how. The main post is over at https://forums.malwarebytes.com/topic/241926-windows-10-pro-1809-startup-issues-w-mbam-enabled/?tab=comments#comment-1294969
  9. Well I did the clean which totally removed MBAM and rebooted it. Upon reboot it said it was going to download MBAM but never happened. I cancelled the process shutdown the computer completely so it powered off. Booted up windows10 and no startup issues. The issue I was having appears to be indeed MBAM related.
  10. Did I not attach the log files after my initial post? I got the automated reply and followed the instructions and attached the log files to my post.
  11. I have a Windows 10 Pro 1809 fully updated system running on a 1 TB Samsung SSD that was a clean install back in Dec 2018. Over the last week or so I noticed that on a cold startup the system would not load properly I would login but I would get no desktop icons nor were there icons in the system tray other than the display icon, notifications. The start button would show up but non of these would work properly. If I pressed the reset button on the case and rebooted the system it would load fine. Since I had installed a couple of applications recently I figured perhaps that was the issue. Uninstalling that did not help. Booting into safe mode worked and could see the desktop and systray icons. When I disabled all the MBAM shields powered off the system and booted up the system loaded fine. mbst-grab-results.zip
  12. I have a Windows 10 Pro 1809 fully updated system running on a 1 TB Samsung SSD that was a clean install back in Dec 2018. Over the last week or so I noticed that on a cold startup the system would not load properly I would login but I would get no desktop icons nor were there icons in the system tray other than the display icon, notifications. The start button would show up but non of these would work properly. If I pressed the reset button on the case and rebooted the system it would load fine. Since I had installed a couple of applications recently I figured perhaps that was the issue. Uninstalling that did not help. Booting into safe mode worked and could see the desktop and systray icons. When I disabled all the MBAM shields powered off the system and booted up the system loaded fine.
  13. Why not just install the beta if you are having the issue?
  14. Well I am running that beta build to try to help out here with that issue to provide more data. So far with MBAM all enabled no BSOD for about 3 days but as past experience is any indication that does not mean much. Will submit any memory dumps should they occur
  15. Self protection was enabled. I disabled it. The thing is I have changed 3 things now today so if the system here stabilizes I will not have any idea if one of these 3 changes helped. I still am not running any MBAM protection but the next step would be a total cleanse of the system to see if it is indeed causing these BSOD even though MBAM is not have any of its modules enabled for several weeks now.
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