I was having issues with videos stopping and pausing, so I checked my Task Manager and found this svchost winrscmde process taking up a lot of my memory - about 900k. I've seen similar topics about this infection, but those were tailored for those users so I created my own topic. My system is a Dell XPS with windows 7 64-bit. What exactly does this virus do? I've had problems in the past and had to do a clean install. Maybe this virus survived the reinstallation? Currently, my Norton won't open so I have AVG installed until I can get it to open. That said, Norton is still giving me notifications - this downloaded file is safe, Norton is running background tasks, etc. Just can't do anything that requires opening the security suite. Back to the winrscmde - I followed the instructions in the pinned topic, but the virus is still there. The Anti-Malware detected it, just could't remove it. The two DSS files are pasted below, as well as attached, as I saw posts where mods asked for them that way yet the attach.txt file says not to post unless requested... Dss.txt: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16457 Run by HannahB at 10:18:08 on 2013-01-30 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8086.4280 [GMT -5:00] . AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664} SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\PROGRA~2\AVG\AVG2013\avgrsa.exe C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe C:\Windows\system32\WLANExt.exe C:\Windows\system32\nvvsvc.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe C:\Program Files (x86)\AVG\AVG2013\avgemca.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\Windows\SysWOW64\rpcnet.exe C:\Program Files (x86)\PANDORA.TV\PanService\PanProcess.exe C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\taskhost.exe C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe C:\Program Files (x86)\AVG\AVG2013\avgui.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\NVIDIA Corporation\Display\nvtray.exe -netsvcs C:\Windows\system32\SearchIndexer.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Windows\system32\taskmgr.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe C:\Windows\system32\sppsvc.exe C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files (x86)\Internet Explorer\IELowutil.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Windows\servicing\TrustedInstaller.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.dell.com uDefault_Page_URL = hxxp://www.dell.com mWinlogon: Userinit = userinit.exe, BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coieplg.dll BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ips\ipsbho.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coieplg.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\coieplg.dll uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 Trusted Zone: dell.com TCP: NameServer = 75.75.75.75 75.75.76.76 TCP: Interfaces\{23DB9CC0-8BE3-4BEB-9A37-8428E53F2374} : DHCPNameServer = 75.75.75.75 75.75.76.76 AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll SSODL: WebCheck - <orphaned> x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3 x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\HannahB\AppData\Roaming\Mozilla\Firefox\Profiles\jlishdym.default\ FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll FF - ExtSQL: 2013-01-27 09:10; {e4a8a97b-f2ed-450b-b12d-ee082ba24781}; C:\Users\HannahB\AppData\Roaming\Mozilla\Firefox\Profiles\jlishdym.default\extensions\{e4a8a97b-f2ed-450b-b12d-ee082ba24781}.xpi FF - ExtSQL: 2013-01-27 09:30; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; C:\Users\HannahB\AppData\Roaming\Mozilla\Firefox\Profiles\jlishdym.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi FF - ExtSQL: 2013-01-27 17:46; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn FF - ExtSQL: 2013-01-27 17:46; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn . ============= SERVICES / DRIVERS =============== . R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328] R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120] R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-15 111968] R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800] R0 nvpciflt;nvpciflt;C:\Windows\System32\drivers\nvpciflt.sys [2012-10-8 30056] R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402000.013\symds64.sys [2013-1-27 493216] R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402000.013\symefa64.sys [2013-1-27 1133216] R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464] R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696] R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032] R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-1-16 1388120] R1 ccSet_N360;Norton Security Suite Settings Manager;C:\Windows\System32\drivers\N360x64\1402000.013\ccsetx64.sys [2013-1-27 168096] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130129.001\IDSviA64.sys [2013-1-29 513184] R1 nvkflt;nvkflt;C:\Windows\System32\drivers\nvkflt.sys [2012-10-8 284008] R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402000.013\ironx64.sys [2013-1-27 224416] R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402000.013\symnets.sys [2013-1-27 432800] R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-1-26 98208] R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-15 5814904] R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664] R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\20.2.0.19\ccsvchst.exe [2013-1-27 143928] R2 PanService;PandoraService;C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe [2013-1-29 625304] R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-2 382824] R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2012-8-23 2148216] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-1-26 2656280] R2 WMCoreService;Mobile Broadband Service;C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe servicemode --> C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe servicemode [?] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-1-27 138912] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-4-30 317440] R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-11-19 80384] R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-11-19 181248] R3 qicflt;upper Device Filter Driver;C:\Windows\System32\drivers\qicflt.sys [2010-7-2 29288] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240] R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [2012-7-4 11880] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-1-27 19456] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-1-27 57856] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-1-27 30208] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-1-27 1255736] . =============== Created Last 30 ================ . 2013-01-30 15:11:10 20480 ----a-w- C:\Windows\svchost.exe 2013-01-30 14:19:58 -------- d-----w- C:\Users\HannahB\AppData\Roaming\Malwarebytes 2013-01-30 14:19:49 -------- d-----w- C:\ProgramData\Malwarebytes 2013-01-30 14:19:48 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-01-30 14:19:48 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-01-29 20:19:19 -------- d-----w- C:\Users\HannahB\AppData\Local\Adobe 2013-01-29 19:44:36 -------- d-----w- C:\Program Files (x86)\PANDORA.TV 2013-01-29 19:44:16 -------- d-----w- C:\Program Files (x86)\The KMPlayer 2013-01-29 19:36:32 178688 ----a-w- C:\Windows\SysWow64\unrar.dll 2013-01-29 19:36:29 -------- d-----w- C:\Program Files (x86)\K-Lite Codec Pack 2013-01-29 19:34:51 -------- d-----w- C:\Users\HannahB\AppData\Local\Programs 2013-01-28 13:51:01 -------- d-----w- C:\ProgramData\AVG January 2013 Campaign 2013-01-28 05:11:10 35192 ----a-w- C:\Windows\System32\TURegOpt.exe 2013-01-28 05:11:10 26488 ----a-w- C:\Windows\System32\authuitu.dll 2013-01-28 05:11:09 21880 ----a-w- C:\Windows\SysWow64\authuitu.dll 2013-01-28 05:09:56 -------- d-----w- C:\Users\HannahB\AppData\Roaming\AVG 2013-01-28 05:08:59 -------- d-----w- C:\ProgramData\AVG 2013-01-28 05:08:50 -------- d-sh--w- C:\ProgramData\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F} 2013-01-27 23:51:08 -------- d-----w- C:\Users\HannahB\AppData\Roaming\AVG2013 2013-01-27 23:50:05 -------- d-----w- C:\Users\HannahB\AppData\Roaming\TuneUp Software 2013-01-27 23:49:15 -------- d--h--w- C:\$AVG 2013-01-27 23:49:14 -------- d-----w- C:\ProgramData\AVG2013 2013-01-27 23:48:15 -------- d-----w- C:\Program Files (x86)\AVG 2013-01-27 23:45:42 -------- d--h--w- C:\ProgramData\Common Files 2013-01-27 23:45:42 -------- d-----w- C:\Users\HannahB\AppData\Local\MFAData 2013-01-27 23:45:42 -------- d-----w- C:\Users\HannahB\AppData\Local\Avg2013 2013-01-27 23:45:42 -------- d-----w- C:\ProgramData\MFAData 2013-01-27 23:18:35 776864 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\srtsp64.sys 2013-01-27 23:18:35 493216 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\symds64.sys 2013-01-27 23:18:35 432800 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\symnets.sys 2013-01-27 23:18:35 37496 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\srtspx64.sys 2013-01-27 23:18:35 23448 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\symelam.sys 2013-01-27 23:18:35 224416 ----a-r- C:\Windows\System32\drivers\N360x64\1402000.013\ironx64.sys 2013-01-27 23:18:35 168096 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\ccsetx64.sys 2013-01-27 23:18:35 1133216 ----a-w- C:\Windows\System32\drivers\N360x64\1402000.013\symefa64.sys 2013-01-27 23:18:13 -------- d-----w- C:\Windows\System32\drivers\N360x64\1402000.013 2013-01-27 23:04:45 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared 2013-01-27 22:48:24 -------- d-----w- C:\Users\HannahB\AppData\Local\NPE 2013-01-27 22:45:42 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS 2013-01-27 22:45:42 -------- d-----w- C:\Program Files\Symantec 2013-01-27 22:45:42 -------- d-----w- C:\Program Files\Common Files\Symantec Shared 2013-01-27 22:44:48 -------- d-----w- C:\Windows\System32\drivers\N360x64 2013-01-27 22:44:48 -------- d-----w- C:\Program Files (x86)\Norton Security Suite 2013-01-27 22:44:41 -------- d-----w- C:\Program Files (x86)\NortonInstaller 2013-01-27 14:48:08 -------- d-----w- C:\Windows\SysWow64\Wat 2013-01-27 14:48:08 -------- d-----w- C:\Windows\System32\Wat 2013-01-27 14:37:04 9728 ----a-w- C:\Windows\System32\Wdfres.dll 2013-01-27 14:37:04 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys 2013-01-27 14:37:04 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys 2013-01-27 14:37:04 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui 2013-01-27 14:24:27 995328 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll 2013-01-27 14:20:23 70656 ----a-w- C:\Windows\SysWow64\fontsub.dll 2013-01-27 14:20:23 46080 ----a-w- C:\Windows\System32\atmlib.dll 2013-01-27 14:20:23 367616 ----a-w- C:\Windows\System32\atmfd.dll 2013-01-27 14:20:23 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll 2013-01-27 14:20:23 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll 2013-01-27 14:20:23 100864 ----a-w- C:\Windows\System32\fontsub.dll 2013-01-27 14:19:52 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys 2013-01-27 14:19:52 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll 2013-01-27 14:19:52 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys 2013-01-27 14:19:52 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll 2013-01-27 14:19:51 744448 ----a-w- C:\Windows\System32\WUDFx.dll 2013-01-27 14:19:51 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll 2013-01-27 14:19:51 229888 ----a-w- C:\Windows\System32\WUDFHost.exe 2013-01-27 14:18:16 81408 ----a-w- C:\Windows\System32\imagehlp.dll 2013-01-27 14:18:16 5120 ----a-w- C:\Windows\SysWow64\wmi.dll 2013-01-27 14:18:16 5120 ----a-w- C:\Windows\System32\wmi.dll 2013-01-27 14:18:16 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys 2013-01-27 14:18:16 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll 2013-01-27 14:13:59 75776 ----a-w- C:\Windows\SysWow64\psisrndr.ax 2013-01-27 14:12:58 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll 2013-01-27 14:12:58 1732096 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL 2013-01-27 14:12:58 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll 2013-01-27 14:12:58 1393664 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll 2013-01-27 14:12:58 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll 2013-01-27 13:57:36 -------- d-----w- C:\Users\HannahB\AppData\Local\Macromedia 2013-01-27 13:56:15 -------- d-----w- C:\Windows\SysWow64\Adobe 2013-01-27 13:52:18 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-01-27 13:52:18 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-01-27 13:50:33 -------- d-----w- C:\Program Files (x86)\Yahoo! 2013-01-27 13:37:59 2002432 ----a-w- C:\Windows\System32\msxml6.dll 2013-01-27 13:29:15 -------- d-----w- C:\Users\HannahB\AppData\Local\Mozilla 2013-01-27 13:27:07 -------- d-----w- C:\ProgramData\NortonInstaller 2013-01-27 13:27:00 8199504 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll 2013-01-27 13:26:57 9161176 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C6954483-ED90-4B9B-83BE-821183B3A0E3}\mpengine.dll 2013-01-27 13:24:21 -------- d-----w- C:\ProgramData\Norton 2013-01-27 13:22:41 58288 ----a-w- C:\Windows\SysWow64\rpcnet.dll 2013-01-27 13:22:41 58288 ------w- C:\Windows\SysWow64\rpcnet.exe 2013-01-27 04:14:12 -------- d-----w- C:\Program Files (x86)\Dell 2013-01-27 03:54:54 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll 2013-01-27 03:54:54 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys 2013-01-27 03:54:54 1031680 ----a-w- C:\Windows\System32\rdpcore.dll 2013-01-27 03:53:24 -------- d-----w- C:\Users\HannahB\AppData\Local\Deployment 2013-01-27 03:53:24 -------- d-----w- C:\Users\HannahB\AppData\Local\Apps 2013-01-27 03:51:23 2622464 ----a-w- C:\Windows\System32\wucltux.dll 2013-01-27 03:51:11 99840 ----a-w- C:\Windows\System32\wudriver.dll 2013-01-27 03:50:41 36864 ----a-w- C:\Windows\System32\wuapp.exe 2013-01-27 03:50:41 186752 ----a-w- C:\Windows\System32\wuwebv.dll 2013-01-27 03:46:46 107552 ----a-w- C:\Windows\System32\RTNUninst64.dll 2013-01-27 03:38:22 -------- d-----w- C:\Users\HannahB\AppData\Roaming\Intel 2013-01-27 03:38:13 -------- d-----w- C:\Users\HannahB\Roaming 2013-01-27 03:38:13 -------- d-----w- C:\ProgramData\Roaming 2013-01-27 03:36:57 -------- d-----w- C:\Program Files (x86)\Cisco 2013-01-27 03:25:13 -------- d-----w- C:\Windows\SysWow64\NV 2013-01-27 03:25:13 -------- d-----w- C:\Windows\System32\NV 2013-01-27 03:21:43 -------- d-----w- C:\Program Files\NVIDIA Corporation 2013-01-27 03:13:23 -------- d-----w- C:\Program Files\Common Files\Intel 2013-01-27 03:13:23 -------- d-----w- C:\Program Files (x86)\Common Files\Intel 2013-01-27 02:58:14 17920 ----a-w- C:\Windows\SysWow64\rpcnetp.dll 2013-01-27 02:38:58 17920 ----a-w- C:\Windows\SysWow64\rpcnetp.exe 2013-01-27 02:38:58 17920 ----a-w- C:\Windows\System32\rpcnetp.exe 2013-01-27 02:38:15 -------- d-----w- C:\Windows\Panther 2013-01-27 02:37:28 -------- d-----w- C:\Windows\System32\OEM 2013-01-27 00:54:58 -------- d--h--w- C:\Program Files (x86)\Temp 2013-01-27 00:54:57 1251944 ----a-w- C:\Windows\RtlExUpd.dll 2013-01-27 00:54:56 65024 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ISBEW64.exe 2013-01-27 00:54:55 757760 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iKernel.dll 2013-01-27 00:54:55 69715 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ctor.dll 2013-01-27 00:54:55 5632 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\DotNetInstaller.exe 2013-01-27 00:54:55 32768 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\Objectps.dll 2013-01-27 00:54:55 274432 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iscript.dll 2013-01-27 00:54:55 204800 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iuser.dll 2013-01-27 00:54:55 200836 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iGdi.dll 2013-01-27 00:54:54 331908 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\setup.dll 2013-01-27 00:53:40 -------- d-----w- C:\Program Files (x86)\Renesas Electronics 2013-01-27 00:52:33 8192 ----a-w- C:\Windows\System32\drivers\IntelMEFWVer.dll 2013-01-27 00:52:24 -------- d-----w- C:\Program Files (x86)\Common Files\postureAgent 2013-01-27 00:52:14 56344 ----a-w- C:\Windows\System32\drivers\HECIx64.sys 2013-01-27 00:41:20 53248 ----a-w- C:\Windows\SysWow64\CSVer.dll 2013-01-27 00:40:09 -------- d-----w- C:\Users\HannahB\AppData\Local\Diagnostics 2013-01-27 00:39:08 -------- d-----w- C:\Program Files\Dell 2013-01-27 00:38:36 -------- d-sh--w- C:\Windows\Installer . ==================== Find3M ==================== . 2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll 2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll 2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll 2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll 2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs 2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs 2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs 2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs 2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs 2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs 2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs 2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs 2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs 2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs 2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs 2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs 2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs 2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs 2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll 2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll 2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll 2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll 2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll 2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll 2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll 2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll 2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe 2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe 2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe 2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll 2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe 2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll 2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll 2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll 2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll 2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys 2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe 2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll 2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll 2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll 2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll 2012-11-16 04:33:24 111968 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys 2012-11-09 05:45:32 750592 ----a-w- C:\Windows\System32\win32spl.dll 2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll 2012-11-09 04:43:04 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll 2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll 2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll . ============= FINISH: 10:19:56.89 =============== Attach.txt: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 1/26/2013 6:59:06 PM System Uptime: 1/30/2013 10:09:33 AM (0 hours ago) . Motherboard: Dell Inc. | | 0NJT03 Processor: Intel® Core™ i7-2670QM CPU @ 2.20GHz | CPU | 2178/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 679 GiB total, 627.336 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: Description: Device ID: ACPI\SMO8800\1 Manufacturer: Name: PNP Device ID: ACPI\SMO8800\1 Service: . ==== System Restore Points =================== . RP17: 1/28/2013 9:35:46 AM - Windows Update RP18: 1/29/2013 2:27:28 PM - Device Driver Package Install: Microsoft Network adapters . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader XI (11.0.01) Adobe Shockwave Player 11.6 AVG 2013 AVG PC TuneUp AVG PC TuneUp Language Pack (en-US) Dell System Detect Dell Wireless HSPA Mini-Card Drivers Intel PROSet Wireless Intel® Management Engine Components Intel® Processor Graphics Intel® PROSet/Wireless WiFi Software K-Lite Codec Pack 9.7.0 (Full) Malwarebytes Anti-Malware version 1.70.0.1100 Microsoft .NET Framework 4 Client Profile Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mozilla Firefox 18.0.1 (x86 en-US) Mozilla Maintenance Service Norton Security Suite NVIDIA 3D Vision Driver 306.97 NVIDIA Control Panel 306.97 NVIDIA Graphics Driver 306.97 NVIDIA HD Audio Driver 1.1.13.1 NVIDIA Install Application NVIDIA Optimus 1.10.8 NVIDIA Stereoscopic 3D Driver NVIDIA Update 1.10.8 NVIDIA Update Components Pandora Service Quickset64 Realtek Ethernet Controller Driver Realtek High Definition Audio Driver Renesas Electronics USB 3.0 Host Controller Driver Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) swMSM The KMPlayer (remove only) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Visual Studio 2010 x64 Redistributables Yahoo! Messenger . ==== Event Viewer Messages From Past Week ======== . 1/30/2013 12:34:27 AM, Error: Schannel [36887] - The following fatal alert was received: 80. 1/30/2013 10:10:13 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. 1/29/2013 2:44:41 PM, Error: Service Control Manager [7030] - The PandoraService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 1/28/2013 4:40:41 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2468871). 1/28/2013 4:40:41 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2742595). 1/28/2013 4:40:20 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2737019). 1/28/2013 4:40:20 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2729449). 1/28/2013 4:40:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351). 1/28/2013 4:40:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2604121). 1/28/2013 4:39:42 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2533523). 1/28/2013 4:38:58 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217). 1/28/2013 4:37:04 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect. 1/28/2013 4:37:04 AM, Error: Service Control Manager [7001] - The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:37:04 AM, Error: Service Control Manager [7000] - The Intel® Management and Security Application Local Management Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:36:54 AM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:36:53 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the NVIDIA Update Service Daemon service to connect. 1/28/2013 4:36:50 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect. 1/28/2013 4:34:49 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Mobile Broadband Service service to connect. 1/28/2013 4:34:32 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the rpcnetp service to connect. 1/28/2013 4:34:32 AM, Error: Service Control Manager [7000] - The rpcnetp service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:34:16 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Remote Procedure Call (RPC) Net service to connect. 1/28/2013 4:34:16 AM, Error: Service Control Manager [7000] - The Remote Procedure Call (RPC) Net service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:34:01 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Norton Security Suite service to connect. 1/28/2013 4:34:01 AM, Error: Service Control Manager [7000] - The Norton Security Suite service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:33:46 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the AVG WatchDog service to connect. 1/28/2013 4:33:46 AM, Error: Service Control Manager [7000] - The AVG WatchDog service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:33:31 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the AVGIDSAgent service to connect. 1/28/2013 4:33:31 AM, Error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 4:33:15 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Adobe Acrobat Update Service service to connect. 1/28/2013 4:32:58 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the NVIDIA Stereoscopic 3D Driver Service service to connect. 1/28/2013 4:32:58 AM, Error: Service Control Manager [7000] - The NVIDIA Stereoscopic 3D Driver Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/28/2013 12:46:07 AM, Error: Service Control Manager [7023] - The Intel® Management and Security Application User Notification Service service terminated with the following error: %%-2147467243 1/27/2013 9:55:14 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845). 1/27/2013 9:55:14 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2799329). 1/27/2013 9:52:19 AM, Error: Service Control Manager [7023] - 1/27/2013 9:49:28 AM, Error: Service Control Manager [7000] - The Intel® Management and Security Application Local Management Service service failed to start due to the following error: The pipe has been ended. 1/27/2013 9:49:18 AM, Error: Service Control Manager [7034] - The NVIDIA Stereoscopic 3D Driver Service service terminated unexpectedly. It has done this 1 time(s). 1/27/2013 9:49:17 AM, Error: Service Control Manager [7034] - The NVIDIA Update Service Daemon service terminated unexpectedly. It has done this 1 time(s). 1/27/2013 9:49:17 AM, Error: Service Control Manager [7034] - The Intel® Management and Security Application User Notification Service service terminated unexpectedly. It has done this 1 time(s). 1/27/2013 9:49:17 AM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s). 1/27/2013 9:49:15 AM, Error: Service Control Manager [7034] - The Remote Procedure Call (RPC) Net service terminated unexpectedly. It has done this 1 time(s). 1/27/2013 9:49:15 AM, Error: Service Control Manager [7031] - The Intel® Management and Security Application Local Management Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service. 1/27/2013 9:49:14 AM, Error: Service Control Manager [7031] - The Mobile Broadband Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706be: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2756921). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Update for Windows 7 for x64-based Systems (KB2739159). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Update for Windows 7 for x64-based Systems (KB2563227). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Update for Windows 7 for x64-based Systems (KB2552343). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Windows 7 for x64-based Systems (KB2769369). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Windows 7 for x64-based Systems (KB2658846). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Windows 7 for x64-based Systems (KB2560656). 1/27/2013 9:47:50 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2656356). 1/26/2013 9:43:54 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v2.0.50727_X86 service to connect. . ==== End Of File =========================== dds.txt attach.txt