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Everything posted by diddlydudette

  1. Thanks. I guess my question is, after all the tests I ran, is my phone altered at all to the point that I need to complete the below instructions from you? I'm sorry but I don't know. I'm technically challenged. Is it necessary to reset ZoneMap/Domains to default value? You say it's my call but I dont' know enough about it to know if I should or not. Thanks. The fixme.reg will reset your ZoneMap\Domains to the default value. Mine are all empty. This will also empty all your entry if any are listed.
  2. Would I be harming my computer if I don't reset the fixme.reg? Or should I do it? If I need to do it, what all will it entail? Will it delete cookies again? What would happen if I don't run it? Thanks.
  3. Hi, what does this mean? I can't just let things be as they are on my computer? I would prefer to do that if I can. I'd rather just give up and not try anything else. Can I do that or do I need to reset ZoneMap/Domains? I really don't want to have to go in once again and lose my cookies.
  4. Thank you once again. I think I'm going to give it up. Yesterday I spent a good amount of time re-entering in passwords, getting codes to get back into websites because all my cookies were deleted. I don't want to go thru that again. I will just have to figure out another way to get into that link. I may just have to go to a neighbor's house just to use that link. I use it often so was hoping there would be an easy fix but I don't feel comfortable messing with my router and all that. Thanks so much for your help. I really appreciate it.
  5. Thanks again for your continued help. This is so odd that others can access the page but I can't. The problem still persists. These are the error pages I get from the different browsers: Firefox Unable to connect Firefox can’t establish a connection to the server at formcrafts.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. Chrome Your Internet access is blocked Firewall or antivirus software may have blocked the connection. Try: Checking the connection Checking firewall and antivirus configurations Running Windows Network Diagnostics ERR_NETWORK_ACCESS_DENIED Microsoft Edge Hmmm...can’t reach this page Try this Make sure you’ve got the right web address: https://formcrafts.com Search for "https://formcrafts.com" on Bing Refresh the page Details Report this issue Privacy statement Fixlog.txt
  6. Hi Nasdaq, Thanks for your help. Yes, most people can access that page, but for some reason I can't. It's a bit aggravating. There were 2 files in quarantine but I deleted both but that had no affect on the issue. Attached you will find my 2 text files. Thanks again. Addition.txt FRST.txt
  7. https://formcrafts.com/ is the site I need to have access to. I tried putting the website on the exclusion list but I'm still unable to get to the page. What else can I do in setting or elsewhere to fix this? This is so frustrating when I need access to it. Thanks in advance. I have Windows 10
  8. Do we log into our Malwarebytes acct and click on 'Payment method' and then 'cancel subscription'?
  9. I just signed up for a 4 year subscription of premium and it automatically is set on auto-renew with no way to turn it off. Any help would be great. Thanks.
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