DaveS
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I downloaded and installed MalWareBytes for the first time today, because of the recommendation of a tech support newsletter.
So far it fails to work for me.
My computer is running Windows 2000 SP4.
The first time I ran MalwareBytes, after 12 seconds the system froze.
I had Task Manager running, and it showed that WinMgmt.exe and CSRSS.EXE were using 100% of CPU.
I think the name of the file being scanned was something like mscvrt.dll
I rebooted, and this time exited my AVG Free before starting MalWareBytes.
This time it also froze after 12 seconds, with the same 2 processes using 100% of CPU.
The file being scanned this time was C:\WINNT\System32\ole32.dll
If this helps, there are other programs that will cause those files to use all my CPU.
Windows Update, if I allow it to update DirectX, or to install Malicious Software Removal Tool, with have that effect.
Other windows updates do not.
Dave S.
Malwarebytes freezes up my computer
in Malwarebytes for Windows Support Forum
Posted
If you start Task Manager (CTRL-ALT-DEL) before you start your scan, you can confirm whether your problem and mine are the same. Mine also locks up at the 7 second point. If Task Manager tells you that WinMgmt.exe and CSRSS.EXE are getting all the CPU time, then we have the same problem.
Dave S.