ihatezbotr
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Problems with malwarebytes
ihatezbotr replied to ihatezbotr's topic in Malwarebytes for Windows Support Forum
Thanks for your answers everyone! I have contactet the consumer support! I will let you all now if a solution was found! -
Problems with malwarebytes
ihatezbotr replied to ihatezbotr's topic in Malwarebytes for Windows Support Forum
Thanks for your answer firefox. I have found out, that malwarebytes is cousing the problem. i have set the mbam exclusion in eset smart security 6 and in malwarebytes. The computer starts fine as long as i disable start up with windows in malwarebytes. When i check the start up with windows in malwarebytes the computer freezes. -
Hello Im having troubles with the latest version of malwarebytes. First i thought that im infected woth a trojan again, or that there are some problems with my registry. Mr Charly helped me figure out, that the problem is the realtime protection from malwarebytes. Please look at this thread: forums.malwarebytes.org/index.php?showtopic=121947 Now i turned off the realtimeprotection and the windowsstartup from malwarebytes and it seems much better now. Is there any solution? Thank you
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Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
I will do so! Thank you for you help again! Donation is on the way tomorrow! -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
so, i restored, disabled realtime protection and disabled start with windows. rebooted two times so far and it seems fine. -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ok, im writing from my other laptop now. After a reboot it freezes on the welcome screen. Seems the same as before! The only way to use it again is to restore it in safe mode. Shoul i do this? The funny thing is, after a restore it boots normal 1-2 times and then freezes again. -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ok, exklusions set! -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
I think i dont understand, Sorry. But im using Eset Smart Security 6 and not Avast. Or is the Way the same like with avast? -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ok, now it dont freeze but it is REALY slow. Also i tried to run Rogue Killer again. In the Prescann it shows: Delated (Term Proc) Art= SUSP PATH PID 2463 Name= Search Anonymizer Helper.exe Path= C:/Users/Birgit/App Data/Roaming/OCS/SM/Search Anonimizer Helper.exe But when i click on scann it crashes without a log. Hope that helps! -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ah i think i understand now. It was the prescann! when i run the scann the programm crashes! -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
But i have seen that rogue killer said: delatet suspicious path search anonymizer -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Unfortunately, there is no report on my desktop! Only a RK Quaratine folder with the Eula! -
Desktop freezes on startup
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Thanks Mr. Charlie Yes, i use the Pro Version. I have run rogue killer and saw that he delatet a suspicious path but i can´t find the log on my desktop! -
Hello Malwarebytes Team! I´m sorry to bother you again, but i have a problem with my laptop again. A few weeks ago i had problems with ZbotR.Gen and Mr.Charlie helped me to remove it. A few days later there were problems with Eset Smart Security 6 and i had to use the removal tool from Eset to fully uninstall it, with the help of you. But there is another problem with my laptop. Since the infection with ZbotR.Gen i have the problem, that when windows will start up, it freezes when the desktop try to load. This happens randomly and only a hard reset will shut the laptop down. Everytime i try to load windows it freezes when it will load the desktop and the only solution is to restore windows from a restore point,but this anly helps for one day or so and then the problem shows again. Before my infection there weren´t any problems like this. Thank you again for your help!!!!!!!!!!!!!!!!!!!!!! dds.txt attach.txt
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Again Problems with zbotr.gen?
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ok, with the uninstaller tool from eset it worked! I have installed the latest verson of smart security and updated the signatures -
Again Problems with zbotr.gen?
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ok. Thank you. I will do so, when i come home from work! In a few hours and post my results! -
Again Problems with zbotr.gen?
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Hello It's not possible to uninstall Eset Smart Security. There is no entry to uninstall it!! -
Hello I had the trojan zbotr.gen a couple of days ago. Today eset smart security told me, that there is a update to version 6 but i cant update to this version. Everytime i try it says: that eset service(ekrn) could not be stopped and fails to be installed. Do you think this problem is malware related? I did a scan with malwarebytes without results. Thank you dds.txt attach.txt
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Please help me with ZbotR.gen
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Thanks again for taking the time to answering all of my questions. I will change all of my passwords and keep an eye of my accounts, as you said! Thanks for your patience! -
Please help me with ZbotR.gen
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
And one last Question Im have a Wifi Homenetwork and i have connectet another laptop and a computer at the time i was infected. Those werent running at the time. Is there any risk these got infected too? Thanks -
Please help me with ZbotR.gen
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Thanks a lot MrC for helping me and for your time. Be sure to get a donation in the next couple of days! I have i few last questions! So do you think my system is clean now and that onlinebanking is ok with this computer again? How is it possible that i got this trojan even checking the file and running a up to date eset smart security? Thanks again and good night -
Thanks a lot for helping me out MrC!! ZbotR.Gen is gone. Thanks for your patience and time!!!
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Please help me with ZbotR.gen
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Ok, ive done it. Here is the securitycheck log and the second adwcleaner log: Results of screen317's Security Check version 0.99.56 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` ESET Smart Security 5.2 Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware Version 1.70.0.1100 Java™ 6 Update 20 Java version out of Date! Adobe Flash Player 11.5.502.146 Adobe Reader 10.1.4 Adobe Reader out of Date! Mozilla Firefox (Firefox.) ````````Process Check: objlist.exe by Laurent```````` ESET NOD32 Antivirus egui.exe ESET NOD32 Antivirus ekrn.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes' Anti-Malware mbamscheduler.exe TOSHIBA TOSHIBA Online Product Information TOPI.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: ````````````````````End of Log`````````````````````` AdwCleanerS1.txt -
Please help me with ZbotR.gen
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
No, i dont recognize this folders!! Here is the log from adwcleaner Please could you tell me a little bit of background info about zbotr.gen. What kind of virus is it? AdwCleanerR1.txt -
Please help me with ZbotR.gen
ihatezbotr replied to ihatezbotr's topic in Resolved Malware Removal Logs
Done :-) Here is the Log Combofix Log.txt