Here is the Attach.txt file . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 6/18/2011 10:40:24 PM System Uptime: 1/8/2013 6:25:45 AM (13 hours ago) . Motherboard: LENOVO | | KL3 Processor: Intel® Core i7-2630QM CPU @ 2.00GHz | CPU | 2001/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 653 GiB total, 426.835 GiB free. D: is FIXED (NTFS) - 31 GiB total, 28.554 GiB free. F: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: Description: Bluetooth Peripheral Device Device ID: BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&32957CDB&0&00AA702F3736_C00000000 Manufacturer: Name: Bluetooth Peripheral Device PNP Device ID: BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&32957CDB&0&00AA702F3736_C00000000 Service: . ==== System Restore Points =================== . RP181: 12/17/2012 3:00:12 AM - Windows Update RP182: 12/18/2012 3:00:12 AM - Windows Update RP183: 12/21/2012 9:29:04 AM - Windows Update RP184: 12/22/2012 3:00:11 AM - Windows Update RP185: 12/25/2012 8:06:55 AM - Windows Update RP186: 12/28/2012 4:46:13 PM - Windows Update RP187: 12/29/2012 12:18:56 PM - Removed Facebook Video Calling 1.2.0.287 RP188: 1/1/2013 2:40:07 AM - Windows Update RP190: 1/1/2013 9:55:56 PM - Install LG UNITED Drivers RP191: 1/4/2013 11:46:18 AM - Windows Update . ==== Installed Programs ====================== . Sansa Media Converter ABBYY FineReader 6.0 Sprint Acrobat.com Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.4) Amazon MP3 Downloader 1.0.17 Apple Application Support Apple Mobile Device Support Apple Software Update ATI Catalyst Install Manager Audacity 2.0.2 Bonjour Broadcom Gigabit NetLink Controller Catalyst Control Center - Branding Catalyst Control Center Graphics Previews Common Catalyst Control Center Graphics Previews Vista Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-core-static ccc-utility64 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish Cisco WebEx Meetings CloudCare Coupon Printer for Windows CyberLink YouCam D3DX10 Energy Management Facebook Video Calling 1.0.0.8953 Freemake Video Downloader GoToAssist Corporate GoToMeeting 4.8.0.723 HP Photosmart 7520 series Basic Device Software Intel® Management Engine Components Intel® Rapid Storage Technology iTunes Java Auto Updater Java 7 Update 4 JavaFX 2.1.0 JMicron Flash Media Controller Driver Junk Mail filter update LAME v3.99.3 (for Windows) Lenovo Bluetooth with Enhanced Data Rate Software Lenovo DirectShare Lenovo EasyCamera Lenovo Games Console Lenovo MuteSync Lenovo OneKey Recovery Lenovo SlideNav Lenovo Smile Dock Lenovo SplitScreen Lexmark Printable Web Lexmark S600 Series Lexmark Toolbar LG Verizon United Drivers Macrium Reflect Free Edition Malwarebytes Anti-Malware version 1.70.0.1100 McAfee Security Scan Plus McAfee SiteAdvisor Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Forefront UAG endpoint components v4.0.0 Microsoft IntelliPoint 8.2 Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Mozilla Firefox 17.0.1 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 Oasis2Service 1.0 Octoshape Streaming Services Onekey Theater ooVoo Power2Go QuickTime Realtek HDMI Audio Driver for ATI Realtek High Definition Audio Driver Sansa Updater Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) SUPERAntiSpyware Synaptics Pointing Device Driver Unity Web Player Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Ventrilo Client VeriFace WebEx Recorder and Player West Point Bridge Designer 2011 (2nd Edition) (remove only) West Point Bridge Designer 2012 (2nd Edition) (remove only) Windows Driver Package - Broadcom (BTHUSB) Bluetooth (04/08/2010 6.3.5.430) Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) Windows Driver Package - Lenovo (ACPIVPC) System (10/19/2009 5.4.0.1) Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinZip 17.0 YTD Video Downloader 3.9.6 . ==== Event Viewer Messages From Past Week ======== . 1/8/2013 7:30:32 AM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly. 1/8/2013 7:21:50 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891 1/8/2013 7:21:50 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891 1/8/2013 12:15:11 AM, Error: Service Control Manager [7003] - The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. 1/8/2013 12:15:11 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed. 1/8/2013 12:15:10 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed. 1/8/2013 12:15:04 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service. 1/7/2013 10:35:23 PM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107. 1/7/2013 10:35:23 PM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. 1/5/2013 2:34:20 PM, Error: Service Control Manager [7003] - The McAfee Personal Firewall Service service depends the following service: MfeFire. This service might not be installed. 1/5/2013 2:34:08 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 010513-21184-01. 1/3/2013 12:08:24 AM, Error: Service Control Manager [7034] - The CloudCare service terminated unexpectedly. It has done this 1 time(s). 1/1/2013 7:52:08 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x000000000000000b, 0x0000000000000002, 0x0000000000000000, 0xfffff8800583d5e7). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 010113-24008-01. . ==== End Of File ===========================