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Coooper

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  1. Hey TheDarkKnight Virus wont allow me to run OTL.exe. I tried to change the extension but that didn't work either. Exception EOleSysError in module OTL.exe 000584A5. class not registered .... <-- this is the message that pops up everytime I try to run it. All security and anti virus are still disabled, so not sure about what to do now?
  2. One major issue is that the sound wont work for anything that I try to run. Computer default sounds still go. here is the log from combo fix ComboFix 13-01-06.01 - Cooper Family 08/01/2013 10:42:04.1.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.64.1033.18.1513.471 [GMT 13:00] Running from: c:\users\Cooper Family\Desktop\ComboFix.exe AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\Amazon.ico c:\users\Cooper Family\Documents\~WRL0003.tmp c:\users\Cooper Family\Documents\~WRL0941.tmp . ----- File Replicators ----- . c:\programdata\Adobe\ARM\Reader_10.1.0\1106\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\1106\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\1106\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\15273\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\15273\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\15273\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\16063\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\16063\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\16063\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\16914\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\16914\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\16914\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\17424\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\17424\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\17424\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\18258\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\18258\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\18258\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\24066\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\24066\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\24066\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\2747\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\2747\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\2747\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\27658\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\27658\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\27658\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\2869\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\2869\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\2869\ReaderUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\29851\AcrobatUpdater.exe c:\programdata\Adobe\ARM\Reader_10.1.0\29851\AdobeARMHelper.exe c:\programdata\Adobe\ARM\Reader_10.1.0\29851\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\1106\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\1106\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\1106\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\15273\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\15273\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\15273\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\16063\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\16063\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\16063\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\16914\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\16914\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\16914\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\17424\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\17424\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\17424\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\18258\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\18258\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\18258\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\24066\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\24066\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\24066\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\2747\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\2747\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\2747\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\27658\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\27658\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\27658\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\2869\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\2869\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\2869\ReaderUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\29851\AcrobatUpdater.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\29851\AdobeARMHelper.exe c:\users\All Users\Adobe\ARM\Reader_10.1.0\29851\ReaderUpdater.exe . . ((((((((((((((((((((((((( Files Created from 2012-12-07 to 2013-01-07 ))))))))))))))))))))))))))))))) . . 2013-01-07 21:57 . 2013-01-07 21:57 -------- d-----w- c:\users\Default\AppData\Local\temp 2013-01-07 21:48 . 2013-01-07 21:48 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{15E7049F-7357-48DA-87B5-E241427C16AC}\offreg.dll 2013-01-07 05:51 . 2013-01-07 06:14 -------- d-----w- c:\program files (x86)\ethen1 2013-01-07 05:40 . 2013-01-07 05:40 -------- d-----w- c:\users\Cooper Family\AppData\Roaming\Malwarebytes 2013-01-07 05:35 . 2013-01-07 05:35 -------- d-----w- c:\programdata\Malwarebytes 2013-01-07 05:35 . 2013-01-07 05:40 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware 2013-01-07 05:35 . 2012-12-14 03:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-01-07 05:35 . 2013-01-07 05:35 -------- d-----w- c:\users\Cooper Family\AppData\Local\Programs 2013-01-07 04:36 . 2013-01-07 04:36 -------- d-----w- c:\program files (x86)\SaveAs 2013-01-07 04:36 . 2013-01-07 21:13 -------- d-----w- c:\programdata\SaveAs 2013-01-07 04:35 . 2013-01-07 04:35 -------- d-----w- c:\programdata\InstallMate 2013-01-07 00:59 . 2013-01-07 00:59 -------- d-----w- c:\program files\DIFX 2013-01-07 00:59 . 2013-01-07 01:00 -------- d-----w- c:\windows\F9233F0256174BDC8EC64B798EDFE6F4.TMP 2013-01-07 00:57 . 2013-01-07 00:59 -------- d-----w- c:\program files (x86)\LeapFrog 2013-01-07 00:57 . 2013-01-07 00:57 -------- d-----w- c:\programdata\Leapfrog 2013-01-05 10:58 . 2012-11-18 12:01 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{15E7049F-7357-48DA-87B5-E241427C16AC}\mpengine.dll 2012-12-21 21:13 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll 2012-12-21 21:13 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll 2012-12-21 21:13 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll 2012-12-21 21:13 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll 2012-12-20 08:41 . 2013-01-06 07:51 -------- d-----w- c:\users\Cooper Family\AppData\Roaming\Skype 2012-12-20 08:41 . 2012-12-20 08:41 -------- d-----r- c:\program files (x86)\Skype 2012-12-20 08:41 . 2012-12-20 08:41 -------- d-----w- c:\program files (x86)\Common Files\Skype 2012-12-20 08:29 . 2012-12-20 08:30 -------- d-----w- c:\users\Cooper Family\AppData\Local\Facebook 2012-12-17 01:25 . 2012-12-17 01:25 0 ----a-w- c:\windows\SysWow64\sho6610.tmp 2012-12-16 22:29 . 2012-12-16 22:29 -------- d-----w- c:\programdata\{9BF4D58B-C6D6-467B-BC5A-FD0C1278F4AF} 2012-12-13 19:39 . 2012-11-14 06:01 548864 ----a-w- c:\program files\Internet Explorer\ieproxy.dll 2012-12-13 05:56 . 2012-11-09 05:45 2048 ----a-w- c:\windows\system32\tzres.dll 2012-12-13 05:56 . 2012-11-09 04:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll 2012-12-13 05:54 . 2012-11-02 05:59 478208 ----a-w- c:\windows\system32\dpnet.dll 2012-12-13 05:54 . 2012-11-02 05:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-01-07 01:22 . 2012-03-03 18:39 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-01-07 01:22 . 2012-03-03 18:39 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2012-12-13 19:45 . 2012-11-14 01:47 67413224 ----a-w- c:\windows\system32\MRT.exe 2012-10-16 08:38 . 2012-12-02 05:41 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll 2012-10-16 08:38 . 2012-12-02 05:41 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll 2012-10-16 07:39 . 2012-12-02 05:41 561664 ----a-w- c:\windows\apppatch\AcLayers.dll 2012-10-15 20:38 . 2012-06-06 10:15 175736 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Spotify"="c:\users\Cooper Family\AppData\Roaming\Spotify\Spotify.exe" [2012-10-27 7880664] "Spotify Web Helper"="c:\users\Cooper Family\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-10-27 1199576] "SDP"="c:\program files (x86)\FilesFrog Update Checker\update_checker.exe" [2012-10-03 201808] "Facebook Update"="c:\users\Cooper Family\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-12-20 138096] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-02-10 630912] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920] "HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960] "HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2011-08-26 1342008] "HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944] "Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2012-09-28 298376] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-12-06 95248] R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208] S0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2011-12-13 82048] S0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2011-12-13 42624] S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\drivers\amdkmpfd.sys [2012-02-02 31872] S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-02-10 235520] S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-02-10 361984] S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616] S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\drivers\amdhub30.sys [2011-10-26 102528] S3 amdiox64;AMD IO Driver;c:\windows\system32\drivers\amdiox64.sys [2010-02-18 46136] S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\drivers\amdxhc.sys [2011-10-26 219776] S3 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-10-23 1384608] . . Contents of the 'Scheduled Tasks' folder . 2013-01-07 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-03 01:22] . 2013-01-07 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1095308568-52703581-1482608865-1002Core.job - c:\users\Cooper Family\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-20 08:37] . 2013-01-07 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1095308568-52703581-1482608865-1002UA.job - c:\users\Cooper Family\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-12-20 08:37] . 2013-01-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-05 07:49] . 2013-01-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-05 07:49] . 2013-01-05 c:\windows\Tasks\HPCeeScheduleForCooper Family.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 12:43] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-01-04 1425408] "SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-12-20 44880] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm TCP: DhcpNameServer = 192.168.1.254 . - - - - ORPHANS REMOVED - - - - . HKLM_Wow6432Node-ActiveSetup-{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe . . . [HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1" . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe" . [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-01-08 11:24:59 ComboFix-quarantined-files.txt 2013-01-07 22:24 . Pre-Run: 244,236,308,480 bytes free Post-Run: 244,192,059,392 bytes free . - - End Of File - - C6BA0903F65581FB9DCE938012493E4B Sound still not going after scan. Thanks again
  3. Hi There virus wouldn't let me attach files so i've pasted them DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16457 Run by Cooper Family at 19:48:35 on 2013-01-07 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.64.1033.18.1513.513 [GMT 13:00] . AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\system32\atiesrxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Program Files\IDT\WDM\STacSV64.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\Hpservice.exe C:\Windows\system32\atieclxx.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\Explorer.EXE C:\Windows\system32\taskhost.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\Google\Update\GoogleUpdate.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe C:\Users\Cooper Family\AppData\Roaming\Spotify\spotify.exe C:\Users\Cooper Family\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files (x86)\FilesFrog Update Checker\update_checker.exe C:\Users\Cooper Family\AppData\Local\Facebook\Update\FacebookUpdate.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . mWinlogon: Userinit = userinit.exe uRun: [spotify] "C:\Users\Cooper Family\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart uRun: [spotify Web Helper] "C:\Users\Cooper Family\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" uRun: [sDP] C:\Program Files (x86)\FilesFrog Update Checker\update_checker.exe /auto uRun: [Facebook Update] "C:\Users\Cooper Family\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - <orphaned> IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - <orphaned> IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 TCP: NameServer = 192.168.1.254 TCP: Interfaces\{8B4C0550-9AA5-456B-BF46-386B7A80EF23} : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{8B4C0550-9AA5-456B-BF46-386B7A80EF23}\4586F6D637F6E6135463345443 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{8B4C0550-9AA5-456B-BF46-386B7A80EF23}\A416E65647 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{CDAE239F-2CDC-4A73-9EDC-8C40F4D56FF2} : DHCPNameServer = 192.168.1.254 Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - <orphaned> Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - <orphaned> Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned> Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> SSODL: WebCheck - <orphaned> mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - <is not referencing any dll> x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe x64-Run: [setDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-12-14 82048] R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-12-14 42624] R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\drivers\amdkmpfd.sys [2012-2-2 31872] R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-2-11 235520] R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-2-10 361984] R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528] R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168] R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-14 30520] R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccsvchst.exe [2012-10-6 138272] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-12-13 3290896] R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-10-27 102528] R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-6-6 46136] R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-10-27 219776] R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-12-4 1384608] R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1309000.009\ccsetx64.sys [2012-10-6 167072] R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-29 31088] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-10-5 138912] R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\IPSDefs\20121202.001\IDSviA64.sys [2012-12-4 513184] R3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\drivers\RtsP2Stor.sys [2012-6-6 258664] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-6-6 565352] R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264] R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648] R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960] R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] R3 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1309000.009\symds64.sys [2012-10-6 451192] R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1309000.009\symefa64.sys [2012-10-6 1129120] R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1309000.009\ironx64.sys [2012-10-6 190072] R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1309000.009\symnets.sys [2012-10-6 405624] R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-6-6 56448] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944] S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-12-7 95248] S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-13 206072] S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-14 292864] S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-14 1485312] S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-14 740864] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-10-8 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184] . =============== Created Last 30 ================ . 2013-01-07 05:51:14 -------- d-----w- C:\Program Files (x86)\ethen1 2013-01-07 05:40:40 -------- d-----w- C:\Users\Cooper Family\AppData\Roaming\Malwarebytes 2013-01-07 05:35:57 -------- d-----w- C:\ProgramData\Malwarebytes 2013-01-07 05:35:55 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-01-07 05:35:55 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-01-07 05:35:30 -------- d-----w- C:\Users\Cooper Family\AppData\Local\Programs 2013-01-07 04:36:27 -------- d-----w- C:\Program Files (x86)\SaveAs 2013-01-07 04:36:20 -------- d-----w- C:\ProgramData\SaveAs 2013-01-07 04:35:22 -------- d-----w- C:\ProgramData\InstallMate 2013-01-07 00:59:15 -------- d-----w- C:\Windows\F9233F0256174BDC8EC64B798EDFE6F4.TMP 2013-01-07 00:57:43 -------- d-----w- C:\Program Files (x86)\LeapFrog 2013-01-07 00:57:42 -------- d-----w- C:\ProgramData\Leapfrog 2013-01-06 20:59:13 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{15E7049F-7357-48DA-87B5-E241427C16AC}\offreg.dll 2013-01-05 10:58:49 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{15E7049F-7357-48DA-87B5-E241427C16AC}\mpengine.dll 2012-12-21 21:13:02 46080 ----a-w- C:\Windows\System32\atmlib.dll 2012-12-21 21:13:02 367616 ----a-w- C:\Windows\System32\atmfd.dll 2012-12-21 21:13:02 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll 2012-12-21 21:13:01 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll 2012-12-20 08:41:14 -------- d-----r- C:\Program Files (x86)\Skype 2012-12-20 08:29:31 -------- d-----w- C:\Users\Cooper Family\AppData\Local\Facebook 2012-12-17 01:25:04 0 ----a-w- C:\Windows\SysWow64\sho6610.tmp 2012-12-16 22:29:17 -------- d-----w- C:\ProgramData\{9BF4D58B-C6D6-467B-BC5A-FD0C1278F4AF} 2012-12-13 19:39:59 548864 ----a-w- C:\Program Files\Internet Explorer\ieproxy.dll 2012-12-13 05:56:40 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2012-12-13 05:56:40 2048 ----a-w- C:\Windows\System32\tzres.dll 2012-12-13 05:54:48 478208 ----a-w- C:\Windows\System32\dpnet.dll 2012-12-13 05:54:48 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll 2012-12-10 07:20:59 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll . ==================== Find3M ==================== . 2013-01-07 01:22:25 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-01-07 01:22:25 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-11-22 03:26:40 3149824 ----a-w- C:\Windows\System32\win32k.sys 2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll 2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll 2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll 2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll 2012-10-15 20:38:17 175736 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS 2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll 2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll 2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll 2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll . ============= FINISH: 19:49:41.12 =============== and the attach.txt . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 5/10/2012 8:39:58 a.m. System Uptime: 7/01/2013 7:17:21 p.m. (0 hours ago) . Motherboard: Hewlett-Packard | | 1849 Processor: AMD A6-4400M APU with Radeon™ HD Graphics | Socket FT1 | 1674/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 278 GiB total, 222.928 GiB free. D: is FIXED (NTFS) - 20 GiB total, 2.151 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP26: 19/12/2012 8:01:26 a.m. - Windows Update RP27: 22/12/2012 10:12:12 a.m. - Windows Update RP28: 26/12/2012 12:38:26 p.m. - Windows Update RP29: 2/01/2013 6:48:07 p.m. - Windows Update RP30: 5/01/2013 11:57:43 p.m. - Windows Update . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.0) MUI Adobe Shockwave Player 11.6 AMD Accelerated Video Transcoding AMD APP SDK Runtime AMD Catalyst Install Manager AMD Fuel AMD Steady Video Plug-In AMD VISION Engine Control Center Atheros Driver Installation Program Bejeweled 3 Bing Bar Blackhawk Striker 2 Blio Catalyst Control Center - Branding Catalyst Control Center Graphics Previews Common Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-utility64 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish Chuzzle Deluxe Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Cradle of Rome 2 CyberLink YouCam D3DX10 Dora's World Adventure ESU for Microsoft Windows 7 SP1 Evernote v. 4.5.2 Facebook Video Calling 1.2.0.287 Farm Frenzy Farmscapes FATE FilesFrog Update Checker Final Drive Fury Free YouTube Downloader 3.5.128 Google Chrome Google Update Helper Happy Feet Hewlett-Packard ACLM.NET v1.2.1.1 Hoyle Card Games HP 3D DriveGuard HP Auto HP Client Services HP CoolSense HP Customer Experience Enhancements HP Documentation HP Games HP Launch Box HP On Screen Display HP Power Manager HP Quick Launch HP Recovery Manager HP Security Assistant HP Setup HP Setup Manager HP Software Framework HP Support Assistant IDT Audio Jewel Match 3 Jewel Quest Mysteries: The Seventh Gate Collector's Edition John Deere Drive Green Junk Mail filter update LeapFrog Connect LeapFrog LeapPad Explorer Plugin Letters from Nowhere 2 Luxor HD Mah Jong Medley Malwarebytes Anti-Malware version 1.70.0.1100 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 MSVCRT MSVCRT_amd64 Norton Internet Security opensource Penguins! Plants vs. Zombies - Game of the Year PlayReady PC Runtime x86 Poker Superstars III Polar Bowler Polar Golfer Realtek Ethernet Controller Driver Realtek PCIE Card Reader RollerCoaster Tycoon 3: Platinum Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Skype Click to Call Skype™ 6.0 Spotify swMSM Synaptics Pointing Device Driver The Treasures of Mystery Island: The Ghost Ship Torchlight Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update Installer for WildTangent Games App Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin) Virtual Villagers 4 - The Tree of Life WildTangent Games App (HP Games) Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Zuma's Revenge . ==== Event Viewer Messages From Past Week ======== . 7/01/2013 7:18:06 p.m., Error: Service Control Manager [7034] - The HPWMISVC service terminated unexpectedly. It has done this 1 time(s). 7/01/2013 7:11:50 p.m., Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 7:11:13 p.m., Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 7/01/2013 7:11:13 p.m., Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 7/01/2013 7:11:09 p.m., Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 7/01/2013 7:11:09 p.m., Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 7/01/2013 7:11:08 p.m., Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 7/01/2013 7:11:02 p.m., Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 7/01/2013 7:10:56 p.m., Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start. 7/01/2013 5:48:45 p.m., Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost. 7/01/2013 1:59:48 p.m., Error: Service Control Manager [7030] - The LeapFrog Connect Device Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. . ==== End Of File =========================== thank you for looking at this
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