mskade

January 19, 2013

I mean, I did that and it went smoothly.

January 18, 2013

I did these instructions:

Make sure you are running IE as admin -

http://www.ehow.com/...inistrator.html

Try resetting IE - go here and scroll down and click on show all and click on the fix-it button -

http://windows.micro...orer-8-settings

What else should I do? I'm not really sure how the computer is doing now after I did that ^

January 17, 2013

It got to 78% and then prompt said it couldn't download files and to make sure I am connected to the internet. I am connected to the internet.

January 17, 2013

Hello!

Yesterday, I tried downloading the files for the online scanner (which you said will take a long time to do) but somehow, files won't download.

While doing this, I was transferring some songs to iPad and iTunes froze because a file was corrupted or something (I'm not sure). Anyway, the whole laptop froze and I unplugged the iPad from the laptop yet the laptop still froze. So I just turned it off by pressing the power key for a long time... Now, when I open the laptop, scan disk always appear and there were lines saying, "Remove bad sector" number blah blah blah... I want to disappear this step from booting the computer. What should I do?

Anyway, I am still downloading the files now for the online scanner. It is already at 15%.

Thanks for being patient.

Kade

January 16, 2013

Please wait. I was really busy these past few days, I'm sorry. I am now going to do your last instructions.

January 13, 2013

I've tried twice but this keeps happening.

What should I do?

January 10, 2013

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:23:05 PM, on 1/8/2013

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Quick net\ModemListener.exe

C:\Program Files\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

C:\Program Files\Common Files\Apple\Internet Services\ubd.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\notepad.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\star\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ModemListener] C:\Program Files\Quick net\ModemListener.exe start

O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Magic Video Converter\codec\quicktime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\star\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

O4 - HKCU\..\Run: [KiesPDLR] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O15 - Trusted Zone: *.clonewarsadventures.com

O15 - Trusted Zone: *.freerealms.com

O15 - Trusted Zone: *.soe.com

O15 - Trusted Zone: *.sony.com

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GRA32A~1.DLL

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DeviceManager - Unknown owner - C:\Program Files\Common Files\DeviceHelper\DeviceManager.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

--

End of file - 6428 bytes

Sorry, replying took so long. ESET took a long time and it said at the end that there is an error. I am doing it again as of this moment,

January 8, 2013

I wasn't able to click on Show Results and do the next step. But here is the log generated from the quick scan using MBAM:

Malwarebytes Anti-Malware (Trial) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.08.07

Windows 7 x86 NTFS

Internet Explorer 8.0.7600.16385

star :: STAR-PC [administrator]

Protection: Disabled

1/8/2013 10:06:54 PM

mbam-log-2013-01-08 (22-06-54).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 207636

Time elapsed: 5 minute(s), 28 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)