Hello! I'm new and I hope I did everything right. As you can see from the title, I suspect an infection. Let me explain what happened. While I was watching a video on the site mmo-champion.com, Firefox crashed. I tried to end the task through Task Manager, but nothing happened. I, therefore, tried to end firefox.exe, but I received the error message that says "access denied". I checked the security permissions to the file and everything was allowed. At this point I tried to shut down the operating system (I have windows 8) and at the next start (about 5 minutes after stopping) the firefox.exe process was still running (I did not put the computer in standby, but I shut down the system ). I tried again to finish it, but I got the message again "access denied". At this point I tried to use "shutdown / s / f" to force shutdown, but the computer crashed (after about 30 minutes still showed "shutting down"). At this point I shut down the pc by holding the power button and after a few minutes I turned back on. The start has taken much longer than usual (almost three times as long) and then logged on I noticed that Norton Internet Security was not running. I tried to start it, but I received an error message and I was advised to download "Norton Power Eraser" to run a scan. I followed the instructions, but the program has not detected anything. I also downloaded your Anti-Malware but scans valoce flash and have not found anything. At this point I decided to open a topic to see what kind of problem I have. I attach the required files obtained through dds.scr. P.S. Sorry for my English. attach.txt dds.txt