[dds.txt, attach.txt No software can find a problem!]

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2012-11-20.01)

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Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 1/29/2011 12:48:43 PM

System Uptime: 12/30/2012 12:02:39 PM (2 hours ago)

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Motherboard: Acer | | EM61SM/EM61PM

Processor: AMD Athlon 64 X2 Dual Core Processor 4000+ | Socket M2 | 2100/201mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 466 GiB total, 316.64 GiB free.

D: is CDROM ()

E: is Removable

F: is Removable

G: is Removable

H: is Removable

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==== Disabled Device Manager Items =============

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==== System Restore Points ===================

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RP39: 1/7/2012 3:00:39 AM - Windows Update

RP40: 1/12/2012 3:00:18 AM - Windows Update

RP41: 1/13/2012 3:00:28 AM - Windows Update

RP42: 2/4/2012 1:19:48 PM - Installed TurboTax 2011 wrapper

RP43: 2/4/2012 4:21:23 PM - Installed TurboTax 2011 wohiper

RP44: 2/15/2012 3:00:19 AM - Windows Update

RP45: 2/23/2012 3:00:26 AM - Windows Update

RP46: 3/14/2012 3:00:28 AM - Windows Update

RP47: 4/14/2012 12:32:52 AM - Installed iTunes

RP48: 4/14/2012 3:00:22 AM - Windows Update

RP49: 4/21/2012 3:00:32 AM - Windows Update

RP50: 5/9/2012 3:00:32 AM - Windows Update

RP51: 6/23/2012 12:54:13 AM - Windows Update

RP52: 6/23/2012 3:00:18 AM - Windows Update

RP53: 6/28/2012 3:00:37 AM - Windows Update

RP54: 7/12/2012 3:00:28 AM - Windows Update

RP55: 8/8/2012 4:19:57 PM - Scheduled Checkpoint

RP56: 8/15/2012 3:00:31 AM - Windows Update

RP57: 8/22/2012 12:17:33 PM - Scheduled Checkpoint

RP58: 9/5/2012 1:28:43 AM - Scheduled Checkpoint

RP59: 9/12/2012 3:00:30 AM - Windows Update

RP60: 9/19/2012 10:37:37 AM - Scheduled Checkpoint

RP61: 9/22/2012 3:00:29 AM - Windows Update

RP62: 9/27/2012 3:00:43 AM - Windows Update

RP63: 10/5/2012 12:00:15 AM - Scheduled Checkpoint

RP64: 10/10/2012 3:02:05 AM - Windows Update

RP65: 10/18/2012 1:08:55 PM - Scheduled Checkpoint

RP66: 11/4/2012 1:29:49 PM - Scheduled Checkpoint

RP67: 11/11/2012 1:31:01 PM - Scheduled Checkpoint

RP68: 11/17/2012 3:00:44 AM - Windows Update

RP69: 11/28/2012 9:28:56 PM - Scheduled Checkpoint

RP70: 11/29/2012 3:00:16 AM - Windows Update

RP71: 12/12/2012 10:34:51 AM - Scheduled Checkpoint

RP72: 12/12/2012 10:59:25 AM - Windows Update

RP73: 12/13/2012 3:00:24 AM - Windows Update

RP74: 12/21/2012 6:37:05 PM - Windows Update

RP75: 12/23/2012 11:55:44 AM - Windows Modules Installer

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==== Installed Programs ======================

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Ad-Aware Antivirus

Ad-Aware Security Add-on

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.1)

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Bonjour

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Business 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MotoHelper 2.0.51 Driver 5.1.0

MotoHelper MergeModules

Motorola Mobile Drivers Installation 5.1.0

Motorola SM56 Speakerphone Modem

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Norton Internet Security

NVIDIA Display Control Panel

NVIDIA Drivers

PVSonyDll

RoboForm 7-5-6 (All Users)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Spybot - Search & Destroy

TurboTax 2011

TurboTax 2011 WinPerFedFormset

TurboTax 2011 WinPerReleaseEngine

TurboTax 2011 WinPerTaxSupport

TurboTax 2011 wohiper

TurboTax 2011 wrapper

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

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==== Event Viewer Messages From Past Week ========

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12/30/2012 12:03:45 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535

12/30/2012 12:03:45 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535

12/30/2012 12:03:45 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.

12/29/2012 1:55:04 PM, Error: Microsoft-Windows-HAL [12] - The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.

12/26/2012 12:15:48 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer TAM-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{83CD1601-67D8-48D6-8124-DB6359FD327. The master browser is stopping or an election is being forced.

12/23/2012 12:33:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

12/23/2012 1:45:47 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: After starting, the service hung in a start-pending state.

12/23/2012 1:45:41 PM, Error: Service Control Manager [7022] - The Peer Name Resolution Protocol service hung on starting.