LenCOH

Here are the two attachments from DDS: DDS.TXT DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16618 BrowserJavaVersion: 10.25.2 Run by Alex at 18:45:30 on 2013-06-23 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.4142 [GMT -4:00] . AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508} . ============== Running Processes =============== . C:\windows\system32\lsm.exe C:\windows\system32\svchost.exe -k DcomLaunch C:\windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\windows\system32\svchost.exe -k LocalService C:\windows\system32\svchost.exe -k netsvcs C:\windows\system32\svchost.exe -k GPSvcGroup C:\windows\system32\svchost.exe -k NetworkService C:\windows\system32\WLANExt.exe C:\windows\System32\spoolsv.exe C:\windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\windows\system32\svchost.exe -k imgsvc C:\windows\system32\ThpSrv.exe C:\windows\system32\TODDSrv.exe C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files\TOSHIBA\TECO\TecoService.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\windows\system32\taskhost.exe C:\windows\system32\Dwm.exe C:\windows\Explorer.EXE c:\Program Files\Microsoft Security Client\NisSrv.exe C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\igfxtray.exe C:\windows\system32\taskeng.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files (x86)\Google\Update\1.3.21.145\GoogleCrashHandler.exe C:\Windows\System32\ThpSrv.exe C:\Program Files (x86)\Google\Update\1.3.21.145\GoogleCrashHandler64.exe C:\Program Files\TOSHIBA\TECO\Teco.exe C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Users\Alex\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files (x86)\ooVoo\ooVoo.exe C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\windows\system32\wbem\unsecapp.exe C:\windows\system32\SearchIndexer.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe C:\windows\system32\igfxext.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\windows\system32\UI0Detect.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\windows\system32\Macromed\Flash\FlashUtil64_11_7_700_224_ActiveX.exe C:\windows\System32\MsSpellCheckingFacility.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uProxyOverride = <local>;*.local uURLSearchHooks: <No Name>: - LocalServer32 - <no file> mWinlogon: Userinit = userinit.exe, BHO: {2EECD738-5844-4a99-B4B6-146BF802613B} - <orphaned> BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll uRun: [spotify Web Helper] "C:\Users\Alex\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" uRun: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized mRun: [sVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe mRun: [DelayTSS] "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe" mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [bingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll TCP: NameServer = 192.168.1.1 TCP: Interfaces\{28995A0D-9764-4882-9D71-0B347F98D0D0} : DHCPNameServer = 129.1.2.2 129.1.2.3 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4}\2375942554237303 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4}\2375942554731343 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4}\2475347457563747 : DHCPNameServer = 198.30.10.166 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4}\26763757 : DHCPNameServer = 129.1.2.2 129.1.2.3 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4}\3557D656E6F67237 : DHCPNameServer = 209.18.47.61 209.18.47.62 TCP: Interfaces\{37184630-4D22-459A-8643-6D4DB69E69D4}\757443233434330303830363 : DHCPNameServer = 192.168.200.1 Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe x64-Run: [Persistence] C:\windows\System32\igfxpers.exe x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 /MAXX3 x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [ThpSrv] C:\windows\System32\thpsrv /logon x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\pmee2y7y.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: keyword.URL - FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll FF - plugin: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\pmee2y7y.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\windows\SysWOW64\npmproxy.dll FF - ExtSQL: 2013-06-09 00:35; xkit@studioxenix.com; C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\pmee2y7y.default\extensions\xkit@studioxenix.com.xpi FF - ExtSQL: 2013-06-23 16:04; {e001c731-5e37-4538-a5cb-8168736a2360}; C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\pmee2y7y.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360} . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-1-20 230320] R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2011-3-23 36992] R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-29 14784] R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2012-2-29 482384] R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-6-5 173192] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-3-3 418376] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-3-3 701512] R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2013-1-20 130008] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2011-5-24 294848] R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-2-29 2656280] R3 CeKbFilter;CeKbFilter;C:\windows\System32\drivers\CeKbFilter.sys [2012-2-29 20592] R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440] R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2011-8-5 25496] R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-3-3 25928] R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360] R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2011-2-10 82432] R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2011-2-10 181760] R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-2-29 38096] R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-10 539240] R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264] R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648] R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960] R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2012-2-29 57216] R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-10 138152] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944] S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2011-8-5 34200] S3 JMCR;JMCR;C:\windows\System32\drivers\jmcr.sys [2011-1-31 174168] S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-6-1 340240] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-6-23 19456] S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-7-1 828856] S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-6-23 57856] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-6-23 30208] S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-7-22 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2013-06-23 20:13:11 -------- d-----w- C:\Users\Alex\AppData\Roaming\QuickScan 2013-06-23 15:56:19 9552976 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{397A898C-810D-4121-A00B-F69469E6764A}\mpengine.dll 2013-06-23 15:35:51 -------- d-----w- C:\Program Files (x86)\Microsoft 2013-06-23 15:35:10 340992 ----a-w- C:\windows\System32\schannel.dll 2013-06-23 15:35:10 247808 ----a-w- C:\windows\SysWow64\schannel.dll 2013-06-23 15:35:09 458712 ----a-w- C:\windows\System32\drivers\cng.sys 2013-06-23 15:35:09 154480 ----a-w- C:\windows\System32\drivers\ksecpkg.sys 2013-06-23 15:35:09 1448448 ----a-w- C:\windows\System32\lsasrv.dll 2013-06-23 15:35:08 96768 ----a-w- C:\windows\SysWow64\sspicli.dll 2013-06-23 15:35:08 22016 ----a-w- C:\windows\SysWow64\secur32.dll 2013-06-23 15:35:04 514560 ----a-w- C:\windows\SysWow64\qdvd.dll 2013-06-23 15:35:03 366592 ----a-w- C:\windows\System32\qdvd.dll 2013-06-23 15:34:03 1424384 ----a-w- C:\windows\System32\WindowsCodecs.dll 2013-06-23 15:34:03 1230336 ----a-w- C:\windows\SysWow64\WindowsCodecs.dll 2013-06-23 15:31:16 -------- d-----w- C:\Users\Alex\AppData\Local\ElevatedDiagnostics 2013-06-23 03:26:43 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll 2013-06-23 02:29:58 9728 ---ha-w- C:\windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll 2013-06-23 00:53:55 964552 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{007E66DD-EBC0-499E-BB9E-635C4373AEDF}\gapaengine.dll 2013-06-23 00:53:19 9552976 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2013-06-23 00:50:56 1887232 ----a-w- C:\windows\System32\d3d11.dll 2013-06-23 00:50:56 1505280 ----a-w- C:\windows\SysWow64\d3d11.dll 2013-06-04 20:14:57 -------- d-----w- C:\b4ef0b8e6bea13541887154d54 2013-05-29 16:36:17 -------- d-----w- C:\992e1a1bde3e77ed0fce . ==================== Find3M ==================== . 2013-06-23 03:26:36 867240 ----a-w- C:\windows\SysWow64\npDeployJava1.dll 2013-06-23 03:26:36 789416 ----a-w- C:\windows\SysWow64\deployJava1.dll 2013-06-23 02:29:58 5632 ---ha-w- C:\windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll 2013-06-23 02:27:27 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe 2013-06-23 02:27:26 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-05-13 05:51:01 184320 ----a-w- C:\windows\System32\cryptsvc.dll 2013-05-13 05:51:00 1464320 ----a-w- C:\windows\System32\crypt32.dll 2013-05-13 05:51:00 139776 ----a-w- C:\windows\System32\cryptnet.dll 2013-05-13 05:50:40 52224 ----a-w- C:\windows\System32\certenc.dll 2013-05-13 04:45:55 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll 2013-05-13 04:45:55 1160192 ----a-w- C:\windows\SysWow64\crypt32.dll 2013-05-13 04:45:55 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll 2013-05-13 03:43:55 1192448 ----a-w- C:\windows\System32\certutil.exe 2013-05-13 03:08:10 903168 ----a-w- C:\windows\SysWow64\certutil.exe 2013-05-13 03:08:06 43008 ----a-w- C:\windows\SysWow64\certenc.dll 2013-05-10 05:49:27 30720 ----a-w- C:\windows\System32\cryptdlg.dll 2013-05-10 03:20:54 24576 ----a-w- C:\windows\SysWow64\cryptdlg.dll 2013-05-08 06:39:01 1910632 ----a-w- C:\windows\System32\drivers\tcpip.sys 2013-05-02 15:29:56 278800 ------w- C:\windows\System32\MpSigStub.exe 2013-04-26 05:51:36 751104 ----a-w- C:\windows\System32\win32spl.dll 2013-04-26 04:55:21 492544 ----a-w- C:\windows\SysWow64\win32spl.dll 2013-04-13 05:49:23 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll 2013-04-13 05:49:19 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll 2013-04-13 05:49:19 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll 2013-04-13 05:49:19 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll 2013-04-13 04:45:16 474624 ----a-w- C:\windows\apppatch\AcSpecfc.dll 2013-04-13 04:45:15 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll 2013-04-12 14:45:08 1656680 ----a-w- C:\windows\System32\drivers\ntfs.sys 2013-04-10 06:01:54 265064 ----a-w- C:\windows\System32\drivers\dxgmms1.sys 2013-04-10 06:01:53 983400 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys 2013-04-10 03:30:50 3153920 ----a-w- C:\windows\System32\win32k.sys 2013-04-04 18:50:32 25928 ----a-w- C:\windows\System32\drivers\mbam.sys . ============= FINISH: 18:46:15.73 =============== ATTACH.TXT . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 7/20/2012 10:50:36 PM System Uptime: 6/23/2013 4:21:40 PM (2 hours ago) . Motherboard: TOSHIBA | | POQAA Processor: Intel® Core i3-2350M CPU @ 2.30GHz | CPU 1 | 1794/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 682 GiB total, 632.661 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP134: 6/23/2013 2:26:32 PM - Windows Update . ==== Installed Programs ====================== . Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader XI (11.0.03) Apple Application Support Apple Mobile Device Support Apple Software Update Bing Desktop Bonjour D3DX10 Google Earth Google Toolbar for Internet Explorer Google Update Helper HP Deskjet 3050A J611 series Basic Device Software HP Deskjet 3050A J611 series Help HP Deskjet 3050A J611 series Product Improvement Study HP Photo Creations HP Photosmart 7510 series Basic Device Software HP Photosmart 7510 series Help HP Update HPDiagnosticAlert iCloud Intel PROSet Wireless Intel® Management Engine Components Intel® Processor Graphics Intel® PROSet/Wireless WiFi Software Intel® Rapid Storage Technology Intel® WiDi Intel® Wireless Display iTunes Java 7 Update 25 Java Auto Updater Java 6 Update 25 JMicron Flash Media Controller Driver Junk Mail filter update Label@Once 1.0 Malwarebytes Anti-Malware version 1.75.0.1300 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft PowerPoint Viewer Microsoft Security Client Microsoft Security Essentials Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Mozilla Firefox 21.0 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 ooVoo OpenOffice.org 3.4.1 PlayReady PC Runtime amd64 PlayReady PC Runtime x86 QuickTime RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer Realtek Ethernet Controller Driver Realtek High Definition Audio Driver RealUpgrade 1.1 Renesas Electronics USB 3.0 Host Controller Driver Skype™ 5.10 Spotify Synaptics Pointing Device Driver TOSHIBA Application Installer TOSHIBA Assist Toshiba Book Place TOSHIBA Bulletin Board TOSHIBA Disc Creator TOSHIBA eco Utility TOSHIBA Face Recognition TOSHIBA Flash Cards Support Utility TOSHIBA Hardware Setup TOSHIBA HDD Protection TOSHIBA HDD/SSD Alert TOSHIBA Media Controller TOSHIBA Media Controller Plug-in TOSHIBA PC Health Monitor TOSHIBA Quality Application TOSHIBA Recovery Media Creator TOSHIBA ReelTime TOSHIBA Resolution+ Plug-in for Windows Media Player TOSHIBA Service Station TOSHIBA Sleep Utility TOSHIBA Supervisor Password TOSHIBA Value Added Package TOSHIBA VIDEO PLAYER TOSHIBA Web Camera Application TOSHIBA Wireless Display Monitor TOSHIBARegistration Utility Common Driver Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 6/23/2013 4:30:36 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. 6/23/2013 4:25:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TPCHSrv with arguments "" in order to run the server: {45CC1698-D1CF-417B-BC32-80EB79E05EF1} 6/23/2013 4:25:03 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TPCH Service service to connect. 6/23/2013 4:25:03 PM, Error: Service Control Manager [7000] - The TPCH Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/23/2013 4:19:48 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 6/23/2013 4:18:12 PM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period. 6/23/2013 4:13:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 6/23/2013 3:51:59 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 6/23/2013 3:51:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 6/23/2013 3:51:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 6/23/2013 3:51:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 6/23/2013 3:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 6/23/2013 3:51:49 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\windows\System32\IWMSSvc.dll Error Code: 21 6/23/2013 3:51:37 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6 6/23/2013 3:51:33 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start. 6/23/2013 3:39:22 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2789642). 6/23/2013 3:18:33 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2804576). 6/23/2013 3:14:49 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect. 6/23/2013 3:14:49 AM, Error: Service Control Manager [7000] - The Windows Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/23/2013 3:14:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 6/23/2013 3:02:08 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service swprv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A} 6/23/2013 3:02:04 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft Software Shadow Copy Provider service to connect. 6/23/2013 3:02:04 AM, Error: Service Control Manager [7000] - The Microsoft Software Shadow Copy Provider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/23/2013 12:52:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2789642). 6/23/2013 12:52:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070002: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2804576). 6/23/2013 11:56:17 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070002: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2789642). 6/23/2013 11:55:08 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2836939). 6/23/2013 1:37:06 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect. 6/23/2013 1:32:42 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:. 6/22/2013 11:14:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2838727). . ==== End Of File ===========================

Hello! My laptop appears to have a rogue program that is installed called "Browser Manager". There is a folder in the start menu for it and it also shows an "uninstall" option in that folder but we don't want to try to use it for fear it really doesn't uninstall anything. We never installed any program called "Browser Manager". Searches on the internet indicate that this is likely a virus. When we use the internet, the laptop becomes extremely slow. Moving from page to page can take minutes. Once a browser is opened (either IE or Firefox), the PC then begins to run slowly regardless what we are trying to do. I have Malwarebytes Pro as well as MS Security Essentials running. Any help you can provide is appreciated!

Gringo, I want to thank you for all of your help! It appears that the machine is running well. I ran OTCleanit and didn't see any errors. I also ran the batch file and removed the line that you suggested. It deleted the .BAT file after it ran, as it should have. I did not run DEFOGGER orginally so I skipped that section. I uninstalled Combofix. There were also install programs for ADWCLEANER and HOTFIXIT. I deleted both of those. In your last post, it appears you were going to provide steps to remove the infected backups but there were no steps to remove them. Can you re-confirm this step? I retained the following programs for future use: 1. Malwarebytes 2. CCleaner 3. Revo Uninstaller In addition, I have added WINPATROL to my security programs. I may switch to Microsoft Security Essentials after my license for Norton Internet Suite expires in 87 days. It seems like NIS didn't do the job. Again, if you can repost the steps to remove the backups that were infected in the previous step, I would appreciate it. Thank you again! Merry Christmas and happy Holidays!

Hi Gringo. My apologies for the delayed response. I removed some of the suggested files from startup but kept a few others for various reasons. I also ran ESET SCAN. It appears to have found a few issues. Here is the log file from ESET SCAN: C:\TDSSKiller_Quarantine\14.12.2012_17.50.15\mbr0000\tdlfs0000\tsk0002.dta a variant of Win32/Rootkit.Kryptik.PR trojan C:\Users\Lori\AppData\Local\Google\Chrome\User Data\Default\Default\aagbdhdfdidjggdddidigddjdedhgegf\background.html Win32/BHO.OEI trojan C:\Users\Lori\AppData\Local\Google\Chrome\User Data\Default\Default\aagbdhdfdidjggdddidigddjdedhgegf\ContentScript.js Win32/BHO.OEI trojan Per your instructions I did NOT allow ESET SCAN to remove these threats. Let me know what is next. Thanks again for your help!

Thanks again! The computer is running well. I have no unusual issues to report. I didn't have any issues with running MBAM or Hijackthis. Here is the log from MBAM. There were no malicious files detected in this run. Malwarebytes Anti-Malware 1.65.1.1000 www.malwarebytes.org Database version: v2012.12.18.09 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Lori :: LORI-PC [administrator] 12/18/2012 6:52:38 PM mbam-log-2012-12-18 (18-52-38).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 207461 Time elapsed: 2 minute(s), 12 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) -------------------------------------------------------- Here is the Hijackthis log: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:00:11 PM, on 12/18/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16457) Boot mode: Normal Running processes: C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files (x86)\Upromise\dca-ua.exe C:\Program Files (x86)\Upromise\UpromiseTray.exe C:\Program Files (x86)\ooVoo\ooVoo.exe C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Users\Lori\Desktop\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coIEPlg.dll O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\IPS\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O2 - BHO: ToolHelper - {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coIEPlg.dll O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM O4 - HKLM\..\Run: [DelayTSS] "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [bingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [upromise Update] C:\Program Files (x86)\Upromise\dca-ua.exe O4 - HKCU\..\Run: [upromise Tray] C:\Program Files (x86)\Upromise\UpromiseTray.exe O4 - HKCU\..\Run: [HP Photosmart 7510 series (NET)] "C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN19R252G105T5:NW" -scfn "HP Photosmart 7510 series (NET)" -AutoStart 1 O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized O4 - HKCU\..\Run: [MotoCast] "C:\Program Files (x86)\Motorola Mobility\MotoCast\MotoLauncher.lnk" O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing) O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing) O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing) O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing) O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: Motorola Device Manager Service (Motorola Device Manager) - Unknown owner - C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing) O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing) O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing) O23 - Service: PST Service - Motorola - C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing) O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing) O23 - Service: TOSHIBA HDD Protection (Thpsrv) - Unknown owner - C:\windows\system32\ThpSrv.exe (file missing) O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing) O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing) O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 13068 bytes

Good morning. I ran Combofix using the script you provided. It ran fine. However, I wanted to note that Combofix detected that there was a newer version than the one I previously installed. I allowed the new version to install. It ran and it appears to have included the script/command switch you provided. The machine is running well. I have not seen any issues since we ran ASWMBR and TDSSKILLER a few days ago. Thank you again for your help. Here is the latest log file from COMBOFIX: ComboFix 12-12-17.02 - Lori 12/17/2012 8:27.3.4 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.4331 [GMT -5:00] Running from: c:\users\Lori\Desktop\ComboFix.exe Command switches used :: c:\users\Lori\Desktop\cfscript.txt AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((( Files Created from 2012-11-17 to 2012-12-17 ))))))))))))))))))))))))))))))) . . 2012-12-17 13:33 . 2012-12-17 13:33 -------- d-----w- c:\users\Default\AppData\Local\temp 2012-12-14 22:55 . 2012-12-14 22:55 -------- d-----w- C:\TDSSKiller_Quarantine 2012-12-11 23:30 . 2012-11-09 05:45 2048 ----a-w- c:\windows\system32\tzres.dll 2012-12-11 23:30 . 2012-11-09 04:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll 2012-12-11 23:30 . 2012-11-22 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys 2012-12-11 23:30 . 2012-11-05 21:35 46080 ----a-w- c:\windows\system32\atmlib.dll 2012-12-11 23:30 . 2012-11-05 20:41 367616 ----a-w- c:\windows\system32\atmfd.dll 2012-12-11 23:30 . 2012-11-05 20:32 295424 ----a-w- c:\windows\SysWow64\atmfd.dll 2012-12-11 23:30 . 2012-11-05 20:32 34304 ----a-w- c:\windows\SysWow64\atmlib.dll 2012-11-29 03:04 . 2012-11-29 03:04 -------- d-----w- c:\users\Lori\AppData\Roaming\Malwarebytes 2012-11-29 03:04 . 2012-11-29 03:04 -------- d-----w- c:\programdata\Malwarebytes 2012-11-29 03:04 . 2012-11-29 03:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware 2012-11-29 03:04 . 2012-09-30 00:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-11-26 14:48 . 2012-11-26 14:48 -------- d-----w- c:\program files (x86)\Common Files\Skype 2012-11-18 22:49 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys 2012-11-18 22:49 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys 2012-11-18 22:49 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui 2012-11-18 22:49 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll 2012-11-18 22:25 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll 2012-11-18 22:25 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll 2012-11-18 22:25 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys 2012-11-18 22:25 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys 2012-11-18 22:25 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe 2012-11-18 22:25 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll 2012-11-18 22:25 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-12-12 12:43 . 2012-05-25 19:06 67413224 ----a-w- c:\windows\system32\MRT.exe 2012-12-12 04:11 . 2012-06-06 00:11 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2012-12-12 04:11 . 2011-11-22 04:31 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-11-11 04:47 . 2012-11-11 04:47 5 ----a-w- c:\windows\SysWow64\lMMLDeleteUserData42107612FX.tmp 2012-10-16 08:38 . 2012-11-27 23:12 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll 2012-10-16 08:38 . 2012-11-27 23:12 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll 2012-10-16 07:39 . 2012-11-27 23:12 561664 ----a-w- c:\windows\apppatch\AcLayers.dll 2012-10-09 18:17 . 2012-11-13 21:47 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll 2012-10-09 18:17 . 2012-11-13 21:47 226816 ----a-w- c:\windows\system32\dhcpcore6.dll 2012-10-09 17:40 . 2012-11-13 21:47 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll 2012-10-09 17:40 . 2012-11-13 21:47 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll 2012-10-07 16:50 . 2012-06-14 17:22 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll 2012-10-07 16:50 . 2012-06-14 17:22 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll 2012-10-04 16:40 . 2012-12-11 23:29 44032 ----a-w- c:\windows\apppatch\acwow64.dll 2012-10-03 17:56 . 2012-11-13 21:47 1914248 ----a-w- c:\windows\system32\drivers\tcpip.sys 2012-10-03 17:44 . 2012-11-13 21:47 70656 ----a-w- c:\windows\system32\nlaapi.dll 2012-10-03 17:44 . 2012-11-13 21:47 303104 ----a-w- c:\windows\system32\nlasvc.dll 2012-10-03 17:44 . 2012-11-13 21:47 246272 ----a-w- c:\windows\system32\netcorehc.dll 2012-10-03 17:44 . 2012-11-13 21:47 18944 ----a-w- c:\windows\system32\netevent.dll 2012-10-03 17:44 . 2012-11-13 21:47 216576 ----a-w- c:\windows\system32\ncsi.dll 2012-10-03 17:42 . 2012-11-13 21:47 569344 ----a-w- c:\windows\system32\iphlpsvc.dll 2012-10-03 16:42 . 2012-11-13 21:47 18944 ----a-w- c:\windows\SysWow64\netevent.dll 2012-10-03 16:42 . 2012-11-13 21:47 175104 ----a-w- c:\windows\SysWow64\netcorehc.dll 2012-10-03 16:42 . 2012-11-13 21:47 156672 ----a-w- c:\windows\SysWow64\ncsi.dll 2012-10-03 16:07 . 2012-11-13 21:47 45568 ----a-w- c:\windows\system32\drivers\tcpipreg.sys 2012-09-25 22:47 . 2012-11-13 21:47 78336 ----a-w- c:\windows\SysWow64\synceng.dll 2012-09-25 22:46 . 2012-11-13 21:47 95744 ----a-w- c:\windows\system32\synceng.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-04-26 39408] "Upromise Update"="c:\program files (x86)\Upromise\dca-ua.exe" [2011-08-04 267584] "Upromise Tray"="c:\program files (x86)\Upromise\UpromiseTray.exe" [2011-09-02 279896] "HP Photosmart 7510 series (NET)"="c:\program files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" [2011-06-08 2676584] "ooVoo.exe"="c:\program files (x86)\ooVoo\oovoo.exe" [2012-08-20 27040888] "MotoCast"="c:\program files (x86)\Motorola Mobility\MotoCast\MotoLauncher.lnk" [2012-11-11 2066] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-11-09 532480] "HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2011-03-10 423936] "KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-16 34160] "DelayTSS"="c:\program files\Toshiba\DelayTSS\DelayTSS.exe" [2011-11-21 2153328] "HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-11-22 3290304] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944] R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-08-05 34200] R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2011-05-26 174680] R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2012-01-18 351136] R3 LVUVC64;Logitech QuickCam Pro 9000(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2012-01-18 4865568] R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-06-01 340240] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-16 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1309000.009\SYMDS64.SYS [2012-03-29 451192] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS [2012-05-22 1129120] S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [2011-03-24 36992] S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [2009-06-29 14784] S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2011-06-10 482384] S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-10-23 1384608] S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [2012-06-07 167072] S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\IPSDefs\20121214.001\IDSvia64.sys [2012-09-01 513184] S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [2012-04-18 190072] S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [2012-04-18 405624] S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2012-03-30 151656] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624] S2 DeviceMonitorService;DeviceMonitorService;c:\program files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [2012-09-08 87992] S2 Motorola Device Manager;Motorola Device Manager Service;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-02 120728] S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [2012-06-16 138272] S2 PST Service;PST Service;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2011-09-02 65657] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776] S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-05-24 294848] S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472] S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-01-18 450848] S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-01 2656280] S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208] S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys [2012-04-26 20592] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-12-10 138912] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440] S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-08-05 25496] S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-02-10 82432] S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-02-10 181760] S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496] S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-11-21 57216] S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152] S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-07-01 828856] . . Contents of the 'Scheduled Tasks' folder . 2012-12-17 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-06 04:11] . 2012-12-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-26 09:31] . 2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-26 09:31] . 2012-12-17 c:\windows\Tasks\HP Photo Creations Messager.job - c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ThpSrv"="c:\windows\system32\thpsrv" [X] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-02 167704] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-02 392472] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-02 416024] "TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [bU] "HSON"="c:\program files (x86)\TOSHIBA\TBS\HSON.exe" [bU] "TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [bU] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-01-26 11775592] "RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904] "SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU] "Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [bU] "IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-06-01 1935120] "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560] "TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [bU] "TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376] "TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [bU] "TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [bU] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.com/calendar mLocal Page = c:\windows\SysWOW64\blank.htm uInternet Settings,ProxyOverride = <local>;192.168.*.* TCP: DhcpNameServer = 192.168.1.1 . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKLM-Run-<NO NAME> - (no file) . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1" . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2012-12-17 08:35:09 ComboFix-quarantined-files.txt 2012-12-17 13:35 . Pre-Run: 664,281,690,112 bytes free Post-Run: 664,492,511,232 bytes free . - - End Of File - - 64232CA3DDCE5ACAEB74B4524D3E2367

Hello. Thanks again for all of your help. The machine seems to be running well. Malwarebytes did not detect any malware. Combofix ran fine this time. Here is the log file. Let me know what else you would like me to do. Thanks again! ComboFix 12-12-14.01 - Lori 12/15/2012 11:12:17.2.4 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.4303 [GMT -5:00] Running from: c:\users\Lori\Desktop\ComboFix.exe AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\Roaming c:\users\Lori\AppData\Local\common_functions.dll c:\users\Lori\AppData\Local\ie_runner_app.exe . . ((((((((((((((((((((((((( Files Created from 2012-11-15 to 2012-12-15 ))))))))))))))))))))))))))))))) . . 2012-12-12 12:41 . 2012-11-14 05:52 2382848 ----a-w- c:\windows\system32\mshtml.tlb 2012-12-11 23:30 . 2012-11-09 05:45 2048 ----a-w- c:\windows\system32\tzres.dll 2012-12-11 23:30 . 2012-11-09 04:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll 2012-12-11 23:30 . 2012-11-22 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys 2012-12-11 23:30 . 2012-11-05 21:35 46080 ----a-w- c:\windows\system32\atmlib.dll 2012-12-11 23:30 . 2012-11-05 20:41 367616 ----a-w- c:\windows\system32\atmfd.dll 2012-12-11 23:30 . 2012-11-05 20:32 295424 ----a-w- c:\windows\SysWow64\atmfd.dll 2012-12-11 23:30 . 2012-11-05 20:32 34304 ----a-w- c:\windows\SysWow64\atmlib.dll 2012-11-29 03:04 . 2012-11-29 03:04 -------- d-----w- c:\users\Lori\AppData\Roaming\Malwarebytes 2012-11-29 03:04 . 2012-11-29 03:04 -------- d-----w- c:\programdata\Malwarebytes 2012-11-29 03:04 . 2012-11-29 03:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware 2012-11-29 03:04 . 2012-09-30 00:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-11-26 14:48 . 2012-11-26 14:48 -------- d-----w- c:\program files (x86)\Common Files\Skype 2012-11-18 22:49 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys 2012-11-18 22:49 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys 2012-11-18 22:49 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui 2012-11-18 22:49 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll 2012-11-18 22:25 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll 2012-11-18 22:25 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll 2012-11-18 22:25 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys 2012-11-18 22:25 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys 2012-11-18 22:25 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe 2012-11-18 22:25 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll 2012-11-18 22:25 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-12-12 12:43 . 2012-05-25 19:06 67413224 ----a-w- c:\windows\system32\MRT.exe 2012-12-12 04:11 . 2012-06-06 00:11 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2012-12-12 04:11 . 2011-11-22 04:31 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-11-11 04:47 . 2012-11-11 04:47 5 ----a-w- c:\windows\SysWow64\lMMLDeleteUserData42107612FX.tmp 2012-10-16 08:38 . 2012-11-27 23:12 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll 2012-10-16 08:38 . 2012-11-27 23:12 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll 2012-10-16 07:39 . 2012-11-27 23:12 561664 ----a-w- c:\windows\apppatch\AcLayers.dll 2012-10-09 18:17 . 2012-11-13 21:47 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll 2012-10-09 18:17 . 2012-11-13 21:47 226816 ----a-w- c:\windows\system32\dhcpcore6.dll 2012-10-09 17:40 . 2012-11-13 21:47 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll 2012-10-09 17:40 . 2012-11-13 21:47 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll 2012-10-07 16:50 . 2012-06-14 17:22 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll 2012-10-07 16:50 . 2012-06-14 17:22 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll 2012-10-04 16:40 . 2012-12-11 23:29 44032 ----a-w- c:\windows\apppatch\acwow64.dll 2012-10-03 17:56 . 2012-11-13 21:47 1914248 ----a-w- c:\windows\system32\drivers\tcpip.sys 2012-10-03 17:44 . 2012-11-13 21:47 70656 ----a-w- c:\windows\system32\nlaapi.dll 2012-10-03 17:44 . 2012-11-13 21:47 303104 ----a-w- c:\windows\system32\nlasvc.dll 2012-10-03 17:44 . 2012-11-13 21:47 246272 ----a-w- c:\windows\system32\netcorehc.dll 2012-10-03 17:44 . 2012-11-13 21:47 18944 ----a-w- c:\windows\system32\netevent.dll 2012-10-03 17:44 . 2012-11-13 21:47 216576 ----a-w- c:\windows\system32\ncsi.dll 2012-10-03 17:42 . 2012-11-13 21:47 569344 ----a-w- c:\windows\system32\iphlpsvc.dll 2012-10-03 16:42 . 2012-11-13 21:47 18944 ----a-w- c:\windows\SysWow64\netevent.dll 2012-10-03 16:42 . 2012-11-13 21:47 175104 ----a-w- c:\windows\SysWow64\netcorehc.dll 2012-10-03 16:42 . 2012-11-13 21:47 156672 ----a-w- c:\windows\SysWow64\ncsi.dll 2012-10-03 16:07 . 2012-11-13 21:47 45568 ----a-w- c:\windows\system32\drivers\tcpipreg.sys 2012-09-25 22:47 . 2012-11-13 21:47 78336 ----a-w- c:\windows\SysWow64\synceng.dll 2012-09-25 22:46 . 2012-11-13 21:47 95744 ----a-w- c:\windows\system32\synceng.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-04-26 39408] "Upromise Update"="c:\program files (x86)\Upromise\dca-ua.exe" [2011-08-04 267584] "Upromise Tray"="c:\program files (x86)\Upromise\UpromiseTray.exe" [2011-09-02 279896] "HP Photosmart 7510 series (NET)"="c:\program files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" [2011-06-08 2676584] "ooVoo.exe"="c:\program files (x86)\ooVoo\oovoo.exe" [2012-08-20 27040888] "MotoCast"="c:\program files (x86)\Motorola Mobility\MotoCast\MotoLauncher.lnk" [2012-11-11 2066] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-11-09 532480] "HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2011-03-10 423936] "KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-16 34160] "DelayTSS"="c:\program files\Toshiba\DelayTSS\DelayTSS.exe" [2011-11-21 2153328] "HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944] R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208] R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-08-05 34200] R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2012-01-18 351136] R3 LVUVC64;Logitech QuickCam Pro 9000(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2012-01-18 4865568] R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-06-01 340240] R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-11-21 57216] R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152] R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-07-01 828856] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-16 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1309000.009\SYMDS64.SYS [2012-03-29 451192] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS [2012-05-22 1129120] S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [2011-03-24 36992] S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [2009-06-29 14784] S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2011-06-10 482384] S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-10-23 1384608] S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [2012-06-07 167072] S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\IPSDefs\20121214.001\IDSvia64.sys [2012-09-01 513184] S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [2012-04-18 190072] S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [2012-04-18 405624] S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616] S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2012-03-30 151656] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624] S2 DeviceMonitorService;DeviceMonitorService;c:\program files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [2012-09-08 87992] S2 Motorola Device Manager;Motorola Device Manager Service;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-02 120728] S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [2012-06-16 138272] S2 PST Service;PST Service;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2011-09-02 65657] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776] S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-11-22 3290304] S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-05-24 294848] S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472] S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-01-18 450848] S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-01 2656280] S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys [2012-04-26 20592] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-12-10 138912] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440] S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-08-05 25496] S3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2011-05-26 174680] S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-02-10 82432] S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-02-10 181760] S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496] . . Contents of the 'Scheduled Tasks' folder . 2012-12-15 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-06 04:11] . 2012-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-26 09:31] . 2012-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-04-26 09:31] . 2012-12-15 c:\windows\Tasks\HP Photo Creations Messager.job - c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ThpSrv"="c:\windows\system32\thpsrv" [X] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-02 167704] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-02 392472] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-02 416024] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-01-26 11775592] "RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904] "IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-06-01 1935120] "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560] "TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.com/calendar mLocal Page = c:\windows\SysWOW64\blank.htm uInternet Settings,ProxyOverride = <local>;192.168.*.* TCP: DhcpNameServer = 192.168.1.1 . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe Wow6432Node-HKLM-Run-<NO NAME> - (no file) SafeBoot-22127708.sys SafeBoot-92264476.sys Toolbar-Locked - (no file) HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1" . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security] @Denied: (Full) (Everyone) . ------------------------ Other Running Processes ------------------------ . c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe c:\program files (x86)\Google\Update\1.3.21.123\GoogleCrashHandler.exe c:\program files (x86)\TOSHIBA\widimon\widimon.exe c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe . ************************************************************************** . Completion time: 2012-12-15 11:24:02 - machine was rebooted ComboFix-quarantined-files.txt 2012-12-15 16:24 . Pre-Run: 663,441,158,144 bytes free Post-Run: 664,775,098,368 bytes free . - - End Of File - - 3C9CA938484D69C50767A862AA577979

Thanks for your help! I sincerely appreciate it! All of the files made the post too long so I am attaching a txt file. There were three TDSSKiller Logs. The second one appears to be the only one of significance but I am providing all three. They are listed in Time/Date stamp order. Also the aswMBR log is the last one listed in the txt file attached. Logs from 121412.txt

Gringo, I downloaded and installed ComboFix after disabling Norten Internet Security. Combofix prompted me that it thought NIS was still active but I confirmed that the firewall and proactive anti-virus were disabled. I continued with Combofix anyway. A Blue Screen of Death occurred. I ran Combofix a second time with the same result. I attempted to run Combofix in safe mode but errors occurred backing up the registry when trying to install combofix. I have a screen shot. It basically says that there was an access denied on a number of accesses to a registry key. Combofix never seems to run after those errors occur. I got the exact same result when I ran Combofix in Safe Mode with Networking. The machine still appears to have the virus. It is running slow at times and I am no longer proactively protected by Malwarebytes although I can manually run it. I plan on buying the full version again but I am trying to get through this issue first. Thoughts?

Thanks for your help. Status of machine: The machine is still infected. Malwarebytes continues to detect the trojan.agent virus disquised as a SVCHOST.EXE file and it tries to quarantine it. Unfortunately, it returns upon next boot up. i am also seeing attempts to make an outbound connection to a malicious website. Those attempts are also caught by malwarebytes. I am concerned that my trial that provides proactive protection ends in one day but the virus is still active. Here are the fiies you requested. CHECKUP.TXT Results of screen317's Security Check version 0.99.56 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Norton Internet Security WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.65.1.1000 Java 6 Update 25 Java version out of Date! Adobe Flash Player 11.4.402.287 Flash Player out of Date! Adobe Reader 10.1.4 Adobe Reader out of Date! Google Chrome 21.0.1180.83 Google Chrome 21.0.1180.89 Google Chrome 22.0.1229.79 Google Chrome 22.0.1229.92 Google Chrome 22.0.1229.94 Google Chrome 23.0.1271.64 Google Chrome 23.0.1271.91 Google Chrome 23.0.1271.95 ````````Process Check: objlist.exe by Laurent```````` Norton ccSvcHst.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 4% ````````````````````End of Log`````````````````````` END OF CHECKUP.TXT ------------------------------------------- ADWCLEANER[s1]: # AdwCleaner v2.100 - Logfile created 12/09/2012 at 21:15:37 # Updated 09/12/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Lori - LORI-PC # Boot Mode : Normal # Running from : C:\Users\Lori\Desktop\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** Folder Deleted : C:\Program Files (x86)\Ask.com Folder Deleted : C:\Users\Lori\AppData\Local\APN Folder Deleted : C:\Users\Lori\AppData\Local\Temp\AskSearch Folder Deleted : C:\Users\Lori\AppData\LocalLow\AskToolbar Folder Deleted : C:\windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE} ***** [Registry] ***** Key Deleted : HKCU\Software\APN Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar Key Deleted : HKCU\Software\AppDataLow\Software\Compete Key Deleted : HKCU\Software\AppDataLow\Software\CompeteInc Key Deleted : HKCU\Software\Ask.com Key Deleted : HKCU\Software\Compete Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0} Key Deleted : HKLM\Software\APN Key Deleted : HKLM\Software\AskToolbar Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DBBBC528-9C8C-4051-9187-ED6F01A457C9} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2} Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-api.DLL Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor.1 Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca.1 Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1 Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF Key Deleted : HKLM\SOFTWARE\Classes\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9 Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7BAB653D-88FB-4F60-AFC2-8E6FD59FAFF3} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A57F7191-1E7F-4852-BAAF-F80A43E2687A} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8758BC4-4581-48C7-BA38-C1A650477AE9} Key Deleted : HKLM\Software\CompeteInc Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF Key Deleted : HKLM\SOFTWARE\Software Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater] Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16455 [OK] Registry is clean. -\\ Google Chrome v23.0.1271.95 File : C:\Users\Lori\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [6013 octets] - [09/12/2012 21:13:34] AdwCleaner[s1].txt - [6088 octets] - [09/12/2012 21:15:37] ########## EOF - C:\AdwCleaner[s1].txt - [6148 octets] ########## END OF ADWCLEANER[s1] ____________________________________________ RKREPORT RogueKiller V8.3.2 [Dec 7 2012] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website : http://tigzy.geekstogo.com/roguekiller.php Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : Lori [Admin rights] Mode : Remove -- Date : 12/09/2012 21:26:18 ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 2 ¤¤¤ [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0) [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0) ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\windows\system32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: Hitachi HTS547575A9E384 +++++ --- User --- [MBR] a29794bbf5dda1c4e3fbaf03e974229a [bSP] 9ea1ced1571f36b81b112b3982abe1b2 : Windows Vista MBR Code Partition table: 0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo 1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 698476 Mo 2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1433552896 | Size: 15427 Mo User != LL1 ... KO! --- LL1 --- [MBR] 165e85ee80c5a3252fc5793569539d6e [bSP] 9ea1ced1571f36b81b112b3982abe1b2 : Windows Vista MBR Code Partition table: 1 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 698476 Mo 3 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1433552896 | Size: 15427 Mo User != LL2 ... KO! --- LL2 --- [MBR] 165e85ee80c5a3252fc5793569539d6e [bSP] 9ea1ced1571f36b81b112b3982abe1b2 : Windows Vista MBR Code Partition table: 1 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 698476 Mo 3 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1433552896 | Size: 15427 Mo Finished : << RKreport[3]_D_12092012_02d2126.txt >> RKreport[1]_S_12092012_02d2125.txt ; RKreport[2]_S_12092012_02d2126.txt ; RKreport[3]_D_12092012_02d2126.txt END OF RKREPORT

Hello! My laptop appears to be infected with a trojan.agent virus disguised as a SVCHOST.EXE. I have run MBAM and it deletes the offending program but reboot causes it to be reincarnated. I am looking for any help you can provide to remove this nasty bugger. I have downloaded and ran DDS and I am posting the attach.txt and dds.txt log files here. Thank you for your help! . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 5/13/2012 9:31:18 AM System Uptime: 12/1/2012 11:59:09 AM (2 hours ago) . Motherboard: TOSHIBA | | POQAA Processor: Intel® Core™ i3-2350M CPU @ 2.30GHz | CPU 1 | 2300/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 682 GiB total, 617.332 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP25: 9/13/2012 8:41:12 PM - Windows Modules Installer RP26: 9/13/2012 8:41:49 PM - Windows Modules Installer RP27: 9/13/2012 10:01:46 PM - Installed MotoCast RP29: 10/7/2012 12:51:09 PM - Windows Update RP31: 10/18/2012 5:08:23 PM - Windows Modules Installer RP32: 11/10/2012 11:45:27 PM - Installed MotoCast RP33: 11/18/2012 5:24:09 PM - Windows Update RP34: 11/28/2012 5:21:26 PM - Windows Update . ==== Installed Programs ====================== . Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.4) MUI Ask Toolbar Bing Bar Bing Desktop D3DX10 Google Chrome Google SketchUp Viewer Google Toolbar for Internet Explorer Google Update Helper HP Photo Creations HP Photosmart 7510 series Basic Device Software HP Photosmart 7510 series Help HP Update Intel PROSet Wireless Intel® Management Engine Components Intel® Processor Graphics Intel® PROSet/Wireless WiFi Software Intel® Rapid Storage Technology Intel® WiDi Intel® Wireless Display Java Auto Updater Java™ 6 Update 25 JMicron Flash Media Controller Driver Junk Mail filter update Label@Once 1.0 Letters font set Malwarebytes Anti-Malware version 1.65.1.1000 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 MotoCast Motorola Device Manager Motorola Device Software Update MOTOROLA MEDIA LINK Motorola Mobile Drivers Installation 5.9.0 MSVCRT MSVCRT_amd64 MSXML 4.0 SP3 Parser MSXML 4.0 SP3 Parser (KB2721691) Norton Internet Security ooVoo ooVoo toolbar, powered by Ask.com Updater PlayReady PC Runtime amd64 PlayReady PC Runtime x86 Realtek Ethernet Controller Driver Realtek High Definition Audio Driver Renesas Electronics USB 3.0 Host Controller Driver Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Skype Click to Call Skype™ 6.0 Synaptics Pointing Device Driver TOSHIBA Application Installer TOSHIBA Assist Toshiba Book Place TOSHIBA Bulletin Board TOSHIBA Disc Creator TOSHIBA eco Utility TOSHIBA Face Recognition TOSHIBA Flash Cards Support Utility TOSHIBA Hardware Setup TOSHIBA HDD Protection TOSHIBA HDD/SSD Alert TOSHIBA Media Controller TOSHIBA Media Controller Plug-in TOSHIBA PC Health Monitor TOSHIBA Quality Application TOSHIBA Recovery Media Creator TOSHIBA ReelTime TOSHIBA Resolution+ Plug-in for Windows Media Player TOSHIBA Service Station TOSHIBA Sleep Utility TOSHIBA Supervisor Password TOSHIBA Value Added Package TOSHIBA VIDEO PLAYER TOSHIBA Web Camera Application TOSHIBA Wireless Display Monitor TOSHIBARegistration Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Upromise TurboSaver (remove only) Utility Common Driver Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 11/29/2012 7:30:01 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running. 11/29/2012 7:30:01 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running. 11/29/2012 7:29:02 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Shell Hardware Detection service, but this action failed with the following error: An instance of the service is already running. 11/29/2012 7:29:02 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/29/2012 7:28:01 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/28/2012 8:34:18 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 11/28/2012 8:25:49 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff800036ca16a, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 112812-51449-01. 11/28/2012 10:22:20 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service. 11/26/2012 9:45:26 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff8a0049b1000, 0x0000000000000000, 0xfffff800037196ce, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 112612-38906-01. 11/26/2012 11:29:24 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error: An instance of the service is already running. 11/26/2012 11:29:24 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running. . ==== End Of File =========================== DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16455 Run by Lori at 13:18:03 on 2012-12-01 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.3704 [GMT -5:00] . AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\windows\system32\lsm.exe C:\windows\system32\svchost.exe -k DcomLaunch C:\windows\system32\svchost.exe -k RPCSS C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\windows\system32\svchost.exe -k netsvcs C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe C:\windows\system32\svchost.exe -k LocalService C:\windows\system32\svchost.exe -k NetworkService C:\windows\system32\WLANExt.exe C:\windows\System32\spoolsv.exe C:\windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe C:\windows\system32\taskhost.exe C:\windows\system32\Dwm.exe C:\windows\Explorer.EXE C:\Program Files (x86)\Google\Update\1.3.21.123\GoogleCrashHandler.exe C:\Program Files (x86)\Google\Update\1.3.21.123\GoogleCrashHandler64.exe C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe C:\windows\system32\svchost.exe -k imgsvc C:\windows\system32\ThpSrv.exe C:\windows\system32\TODDSrv.exe C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\TOSHIBA\TECO\TecoService.exe C:\windows\system32\wbem\unsecapp.exe C:\windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\System32\ThpSrv.exe C:\Program Files\TOSHIBA\TECO\Teco.exe C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files (x86)\Upromise\dca-ua.exe C:\Program Files (x86)\Upromise\UpromiseTray.exe C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files (x86)\ooVoo\ooVoo.exe C:\windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\Motorola Mobility\MotoCast\MotoCast.exe C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\windows\system32\taskeng.exe C:\Program Files (x86)\Ask.com\Updater\Updater.exe C:\windows\system32\SearchIndexer.exe C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\windows\system32\igfxext.exe C:\Program Files (x86)\Motorola Mobility\MotoCast\bin\MotoCast-thumbnailer.exe C:\windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe C:\windows\system32\taskeng.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPNetworkCommunicator.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/calendar uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y uProxyOverride = <local>;192.168.*.* uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll mWinlogon: Userinit = userinit.exe, BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ips\ipsbho.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: DCA BHO: {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files (x86)\Upromise\dca-bho.dll BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll BHO: ooVoo toolbar, powered by Ask.com: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: Upromise TurboSaver: {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll TB: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll TB: ooVoo toolbar, powered by Ask.com: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll TB: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll TB: ooVoo toolbar, powered by Ask.com: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" uRun: [upromise Update] C:\Program Files (x86)\Upromise\dca-ua.exe uRun: [upromise Tray] C:\Program Files (x86)\Upromise\UpromiseTray.exe uRun: [HP Photosmart 7510 series (NET)] "C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN19R252G105T5:NW" -scfn "HP Photosmart 7510 series (NET)" -AutoStart 1 uRun: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized uRun: [MotoCast] "C:\Program Files (x86)\Motorola Mobility\MotoCast\MotoLauncher.lnk" mRun: [sVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe mRun: [DelayTSS] "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe" mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab TCP: NameServer = 192.168.1.1 TCP: Interfaces\{920C7635-5E1C-4839-86C6-6D1339BB5BA8} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{920C7635-5E1C-4839-86C6-6D1339BB5BA8}\2375942554237303 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{920C7635-5E1C-4839-86C6-6D1339BB5BA8}\4516E637B697 : DHCPNameServer = 8.8.8.8 8.8.4.4 TCP: Interfaces\{920C7635-5E1C-4839-86C6-6D1339BB5BA8}\452796E696479714C6C63547162737 : DHCPNameServer = 209.18.47.61 209.18.47.62 TCP: Interfaces\{920C7635-5E1C-4839-86C6-6D1339BB5BA8}\C414E4C434F57457563747 : DHCPNameServer = 192.168.1.1 Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> x64-mStart Page = hxxp://start.toshiba.com/ x64-mDefault_Page_URL = hxxp://start.toshiba.com/ x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe x64-Run: [Persistence] C:\windows\System32\igfxpers.exe x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 /MAXX3 x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [ThpSrv] C:\windows\System32\thpsrv /logon x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1309000.009\symds64.sys [2012-10-2 451192] R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1309000.009\symefa64.sys [2012-10-2 1129120] R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2011-3-23 36992] R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-29 14784] R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2012-4-26 482384] R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608] R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\System32\drivers\NISx64\1309000.009\ccsetx64.sys [2012-10-2 167072] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\IPSDefs\20121130.001\IDSviA64.sys [2012-12-1 513184] R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1309000.009\ironx64.sys [2012-10-2 190072] R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1309000.009\symnets.sys [2012-10-2 405624] R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2012-3-30 151656] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 DeviceMonitorService;DeviceMonitorService;C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [2012-9-7 87992] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-11-28 399432] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-11-28 676936] R2 Motorola Device Manager;Motorola Device Manager Service;C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-2 120728] R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccsvchst.exe [2012-10-2 138272] R2 PST Service;PST Service;C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2012-9-13 65657] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-10-2 3064000] R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2011-5-24 294848] R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472] R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-26 2656280] R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208] R3 CeKbFilter;CeKbFilter;C:\windows\System32\drivers\CeKbFilter.sys [2012-4-26 20592] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912] R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440] R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2011-8-5 25496] R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2012-11-28 25928] R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2011-2-10 82432] R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2011-2-10 181760] R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-4-26 38096] R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-10 539240] R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264] R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648] R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960] R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2012-4-26 57216] R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-9 138152] R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-7-1 828856] S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944] S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2011-8-5 34200] S3 JMCR;JMCR;C:\windows\System32\drivers\jmcr.sys [2011-5-26 174680] S3 LVRS64;Logitech RightSound Filter Driver;C:\windows\System32\drivers\lvrs64.sys [2012-1-18 351136] S3 LVUVC64;Logitech QuickCam Pro 9000(UVC);C:\windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568] S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-6-1 340240] S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-5-15 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2012-12-01 15:56:01 20480 ----a-w- C:\windows\svchost.exe 2012-11-29 03:04:51 -------- d-----w- C:\Users\Lori\AppData\Roaming\Malwarebytes 2012-11-29 03:04:37 -------- d-----w- C:\ProgramData\Malwarebytes 2012-11-29 03:04:36 25928 ----a-w- C:\windows\System32\drivers\mbam.sys 2012-11-29 03:04:36 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-11-27 00:34:28 -------- d-----w- C:\Users\Lori\AppData\Local\{D788282A-9BD9-4324-B1F3-41EE1EB8CF7D} 2012-11-18 22:49:27 9728 ----a-w- C:\windows\System32\Wdfres.dll 2012-11-18 22:49:27 785512 ----a-w- C:\windows\System32\drivers\Wdf01000.sys 2012-11-18 22:49:27 54376 ----a-w- C:\windows\System32\drivers\WdfLdr.sys 2012-11-18 22:49:27 2560 ----a-w- C:\windows\System32\drivers\en-US\wdf01000.sys.mui 2012-11-18 22:25:24 87040 ----a-w- C:\windows\System32\drivers\WUDFPf.sys 2012-11-18 22:25:24 84992 ----a-w- C:\windows\System32\WUDFSvc.dll 2012-11-18 22:25:24 198656 ----a-w- C:\windows\System32\drivers\WUDFRd.sys 2012-11-18 22:25:24 194048 ----a-w- C:\windows\System32\WUDFPlatform.dll 2012-11-18 22:25:23 744448 ----a-w- C:\windows\System32\WUDFx.dll 2012-11-18 22:25:23 45056 ----a-w- C:\windows\System32\WUDFCoinstaller.dll 2012-11-18 22:25:23 229888 ----a-w- C:\windows\System32\WUDFHost.exe 2012-11-11 04:48:40 -------- d-----w- C:\Binaries 2012-11-11 04:48:39 -------- d-----w- C:\Program Files (x86)\Motorola Media Link 2012-11-11 04:47:51 5 ----a-w- C:\windows\SysWow64\lMMLDeleteUserData42107612FX.tmp 2012-11-08 01:08:53 -------- d-----w- C:\Program Files (x86)\UEFI WinFlash 2012-11-02 03:30:35 -------- d-----w- C:\Users\Lori\AppData\Local\{1D946DAF-F3BB-4058-ABAD-311F4FB7F8E3} 2012-11-02 03:26:41 -------- d-----w- C:\Users\Lori\AppData\Local\{1BB5BCF7-BF47-4303-A807-4288ABEBCD0E} . ==================== Find3M ==================== . 2012-11-10 01:27:22 73656 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-11-10 01:27:22 697272 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe 2012-10-18 18:25:58 3149824 ----a-w- C:\windows\System32\win32k.sys 2012-10-16 08:38:37 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll 2012-10-16 08:38:34 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll 2012-10-16 07:39:52 561664 ----a-w- C:\windows\apppatch\AcLayers.dll 2012-10-09 18:17:13 55296 ----a-w- C:\windows\System32\dhcpcsvc6.dll 2012-10-09 18:17:13 226816 ----a-w- C:\windows\System32\dhcpcore6.dll 2012-10-09 17:40:31 44032 ----a-w- C:\windows\SysWow64\dhcpcsvc6.dll 2012-10-09 17:40:31 193536 ----a-w- C:\windows\SysWow64\dhcpcore6.dll 2012-10-09 13:55:28 10220472 ----a-w- C:\windows\SysWow64\FlashPlayerInstaller.exe 2012-10-08 11:31:03 2312704 ----a-w- C:\windows\System32\jscript9.dll 2012-10-08 11:23:52 1392128 ----a-w- C:\windows\System32\wininet.dll 2012-10-08 11:22:55 1494528 ----a-w- C:\windows\System32\inetcpl.cpl 2012-10-08 11:18:22 173056 ----a-w- C:\windows\System32\ieUnatt.exe 2012-10-08 11:17:35 599040 ----a-w- C:\windows\System32\vbscript.dll 2012-10-08 11:13:33 2382848 ----a-w- C:\windows\System32\mshtml.tlb 2012-10-08 07:56:24 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll 2012-10-08 07:48:03 1129472 ----a-w- C:\windows\SysWow64\wininet.dll 2012-10-08 07:47:44 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl 2012-10-08 07:44:05 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe 2012-10-08 07:43:21 420864 ----a-w- C:\windows\SysWow64\vbscript.dll 2012-10-08 07:40:56 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb 2012-10-03 17:56:54 1914248 ----a-w- C:\windows\System32\drivers\tcpip.sys 2012-10-03 17:44:21 70656 ----a-w- C:\windows\System32\nlaapi.dll 2012-10-03 17:44:21 303104 ----a-w- C:\windows\System32\nlasvc.dll 2012-10-03 17:44:17 246272 ----a-w- C:\windows\System32\netcorehc.dll 2012-10-03 17:44:17 18944 ----a-w- C:\windows\System32\netevent.dll 2012-10-03 17:44:16 216576 ----a-w- C:\windows\System32\ncsi.dll 2012-10-03 17:42:16 569344 ----a-w- C:\windows\System32\iphlpsvc.dll 2012-10-03 16:42:24 18944 ----a-w- C:\windows\SysWow64\netevent.dll 2012-10-03 16:42:24 175104 ----a-w- C:\windows\SysWow64\netcorehc.dll 2012-10-03 16:42:23 156672 ----a-w- C:\windows\SysWow64\ncsi.dll 2012-10-03 16:07:26 45568 ----a-w- C:\windows\System32\drivers\tcpipreg.sys 2012-09-25 22:47:43 78336 ----a-w- C:\windows\SysWow64\synceng.dll 2012-09-25 22:46:17 95744 ----a-w- C:\windows\System32\synceng.dll 2012-09-14 19:19:29 2048 ----a-w- C:\windows\System32\tzres.dll 2012-09-14 18:28:53 2048 ----a-w- C:\windows\SysWow64\tzres.dll . ============= FINISH: 13:18:35.53 ===============