oriley

Completed your final instructions. System now error-free. Thanks for your assistance with this issue. Andy

Thanks CatByte, Have followed your instructions. Will hand PC back to the user and I will post here tomorrow with any comments; but so far, PC looks to be in great health! Andy

Here's the 3 logs: # AdwCleaner v2.009 - Logfile created 11/27/2012 at 10:08:58 # Updated 24/11/2012 by Xplode # Operating system : Windows 7 Professional Service Pack 1 (64 bits) # User : liz - H1P0HS1 # Boot Mode : Normal # Running from : C:\Users\liz\Desktop\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** ***** [Registry] ***** ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. -\\ Google Chrome v [unable to get version] File : C:\Users\liz\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[s1].txt - [661 octets] - [27/11/2012 10:08:58] ########## EOF - C:\AdwCleaner[s1].txt - [720 octets] ########## ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 3.5.5 (11.27.2012:2) OS: Windows 7 Professional x64 Ran by liz on 27/11/2012 at 10:15:01.30 Blog: http://thisisudax.blogspot.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files Successfully deleted: [File] C:\eula.1028.txt Successfully deleted: [File] C:\eula.1031.txt Successfully deleted: [File] C:\eula.1033.txt Successfully deleted: [File] C:\eula.1036.txt Successfully deleted: [File] C:\eula.1040.txt Successfully deleted: [File] C:\eula.1041.txt Successfully deleted: [File] C:\eula.1042.txt Successfully deleted: [File] C:\eula.2052.txt Successfully deleted: [File] C:\install.res.1028.dll Successfully deleted: [File] C:\install.res.1031.dll Successfully deleted: [File] C:\install.res.1033.dll Successfully deleted: [File] C:\install.res.1036.dll Successfully deleted: [File] C:\install.res.1040.dll Successfully deleted: [File] C:\install.res.1041.dll Successfully deleted: [File] C:\install.res.1042.dll Successfully deleted: [File] C:\install.res.2052.dll Successfully deleted: [File] C:\install.res.3082.dll ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 27/11/2012 at 10:18:08.45 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ESETSCAN C:\Qoobox\Quarantine\C\Users\liz\meanadvizkol.exe.vir a variant of Win32/Kryptik.APMN trojan

Thanks Jeff, Appreciate the support in removing this malware. Very satisfied with the promptness of this service. Andy

CatByte, Here's results: ComboFix: ComboFix 12-11-27.01 - liz 27/11/2012 9:18.1.4 - x64 Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.3993.1962 [GMT -5:00] Running from: c:\users\liz\Desktop\ComboFix.exe AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . C:\Install.exe c:\users\liz\AppData\Roaming\Doumi c:\users\liz\AppData\Roaming\Doumi\hywe.bie c:\users\liz\AppData\Roaming\Esycu c:\users\liz\AppData\Roaming\Esycu\povo.quw c:\users\liz\AppData\Roaming\Ixevq c:\users\liz\AppData\Roaming\Ixevq\seyzx.yla c:\users\liz\AppData\Roaming\Konu c:\users\liz\AppData\Roaming\Konu\irkue.pom c:\users\liz\AppData\Roaming\Osekv c:\users\liz\AppData\Roaming\Osekv\mued.asy c:\users\liz\AppData\Roaming\Pehure c:\users\liz\AppData\Roaming\Pehure\enusk.uwu c:\users\liz\AppData\Roaming\Uggazi c:\users\liz\AppData\Roaming\Uggazi\ukan.sih c:\users\liz\AppData\Roaming\Uquful c:\users\liz\AppData\Roaming\Uquful\xetyb.faf c:\users\liz\AppData\Roaming\Ybemn c:\users\liz\AppData\Roaming\Ybemn\qeymn.ivc c:\users\liz\meanadvizkol.exe . . ((((((((((((((((((((((((( Files Created from 2012-10-27 to 2012-11-27 ))))))))))))))))))))))))))))))) . . 2012-11-27 14:22 . 2012-11-27 14:22 -------- d-----w- c:\users\setup\AppData\Local\temp 2012-11-22 12:57 . 2012-11-22 12:57 -------- d-----w- c:\users\liz\AppData\Roaming\Malwarebytes 2012-11-22 12:57 . 2012-11-22 12:57 -------- d-----w- c:\programdata\Malwarebytes 2012-11-22 12:57 . 2012-11-22 12:58 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware 2012-11-22 12:57 . 2012-09-30 00:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-11-21 13:12 . 2005-09-23 22:40 822784 ----a-w- c:\windows\system32\msvcr80.dll 2012-11-21 13:12 . 2005-09-23 22:40 1097728 ----a-w- c:\windows\system32\msvcp80.dll 2012-11-21 13:12 . 2012-11-21 13:12 -------- d-----w- C:\prntdrvr 2012-11-19 16:04 . 2012-11-19 16:04 -------- d-----w- c:\program files (x86)\Common Files\Java 2012-11-19 16:04 . 2012-11-19 16:04 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll 2012-11-19 16:04 . 2012-11-19 16:04 -------- d-----w- c:\program files (x86)\Java 2012-11-19 16:03 . 2012-11-19 16:03 -------- d-----w- c:\programdata\McAfee 2012-11-17 08:07 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui 2012-11-17 08:07 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys 2012-11-17 08:07 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys 2012-11-17 08:07 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll 2012-11-17 08:02 . 2012-10-08 11:23 1392128 ----a-w- c:\windows\system32\wininet.dll 2012-11-17 08:01 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll 2012-11-17 08:01 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll 2012-11-17 08:01 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys 2012-11-17 08:01 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys 2012-11-17 08:01 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe 2012-11-17 08:01 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll 2012-11-17 08:01 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll 2012-11-16 08:27 . 2012-09-25 22:47 78336 ----a-w- c:\windows\SysWow64\synceng.dll 2012-11-16 08:27 . 2012-09-25 22:46 95744 ----a-w- c:\windows\system32\synceng.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-11-19 16:04 . 2012-01-12 08:22 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll 2012-11-17 08:01 . 2012-04-26 14:33 66395536 ----a-w- c:\windows\system32\MRT.exe 2012-09-14 19:19 . 2012-10-10 10:46 2048 ----a-w- c:\windows\system32\tzres.dll 2012-09-14 18:28 . 2012-10-10 10:46 2048 ----a-w- c:\windows\SysWow64\tzres.dll 2012-08-31 18:19 . 2012-10-10 10:47 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys 2012-08-30 18:03 . 2012-10-10 10:47 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe 2012-08-30 17:12 . 2012-10-10 10:47 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe 2012-08-30 17:12 . 2012-10-10 10:47 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "RemoteControl9"="c:\program files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [2010-10-01 87336] "PDVD9LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD9\Language\Language.exe" [2010-09-18 50472] "RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112] "Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544] "ccApp"="c:\program files (x86)\Common Files\Symantec Shared\ccApp.exe" [2010-07-08 115560] "BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008] "BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2010-06-10 2621440] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) "DisableCAD"= 1 (0x1) . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer] "NoWelcomeScreen"= 1 (0x1) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus] @="Service" . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-06-07 191752] R3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760] R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 71168] R3 netvsc;netvsc;c:\windows\system32\DRIVERS\netvsc60.sys [2010-11-21 168448] R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] R3 SynthVid;SynthVid;c:\windows\system32\DRIVERS\VMBusVideoM.sys [2010-11-21 22528] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-04-24 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856] S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-05-12 249648] S2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-09 173568] S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [2011-02-24 212944] S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-09-30 399432] S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-09-30 676936] S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-03 2656280] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-11 138912] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440] S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-09-30 25928] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-01-14 413800] . . --- Other Services/Drivers In Memory --- . *NewlyCreated* - WS2IFSL . Contents of the 'Scheduled Tasks' folder . 2012-11-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-22 14:03] . 2012-11-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-22 14:03] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay] @="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}" [HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}] 2010-10-16 22:17 138608 ----a-w- c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay] @="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}" [HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}] 2010-10-16 22:17 138608 ----a-w- c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-06-28 167704] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-06-28 392472] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-06-28 416024] "DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2011-03-08 227328] . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.ca/ uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105 TCP: DhcpNameServer = 10.10.10.2 . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKCU-Run-Regedit32 - c:\windows\system32\regedit.exe Wow6432Node-HKCU-Run-meanadvizkol - c:\users\liz\meanadvizkol.exe Wow6432Node-HKLM-Run-<NO NAME> - (no file) SafeBoot-Symantec Antvirus Toolbar-Locked - (no file) . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}] @Denied: (A) (Everyone) "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3] @Denied: (A) (Everyone) . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0] "Key"="ActionsPane3" "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . ------------------------ Other Running Processes ------------------------ . c:\program files (x86)\Common Files\Symantec Shared\ccSvcHst.exe c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe c:\lotus\notes\ntmulti.exe c:\program files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe c:\program files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe c:\windows\Microsoft.NET\Framework\v2.0.50727\csc.exe . ************************************************************************** . Completion time: 2012-11-27 09:27:43 - machine was rebooted ComboFix-quarantined-files.txt 2012-11-27 14:27 . Pre-Run: 428,069,949,440 bytes free Post-Run: 428,407,095,296 bytes free . - - End Of File - - 4C3A1D5E8B162C9C4DF2CE6A48D734A0 mbar-log-2012-11-27 (09-46-34) Malwarebytes Anti-Rootkit 1.1.0.1009 www.malwarebytes.org Database version: v2012.11.27.04 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 liz :: H1P0HS1 [administrator] 27/11/2012 9:46:34 AM mbar-log-2012-11-27 (09-46-34).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken Scan options disabled: PUP | PUM | P2P Objects scanned: 25854 Time elapsed: 7 minute(s), 7 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) System Log: --------------------------------------- Malwarebytes Anti-Rootkit BETA 1.01.0.1009 © Malwarebytes Corporation 2011-2012 OS version: 6.1.7601 Windows 7 Service Pack 1 x64 Account is Administrative Internet Explorer version: 9.0.8112.16421 Java version: 1.6.0_37 File system is: NTFS Disk drives: C:\ DRIVE_FIXED CPU speed: 3.292000 GHz Memory total: 4186902528, free: 2531401728 ------------ Kernel report ------------ 11/27/2012 09:38:50 ------------ Loaded modules ----------- \SystemRoot\system32\ntoskrnl.exe \SystemRoot\system32\hal.dll \SystemRoot\system32\kdcom.dll \SystemRoot\system32\mcupdate_GenuineIntel.dll \SystemRoot\system32\PSHED.dll \SystemRoot\system32\CLFS.SYS \SystemRoot\system32\CI.dll \SystemRoot\system32\drivers\Wdf01000.sys \SystemRoot\system32\drivers\WDFLDR.SYS \SystemRoot\system32\drivers\ACPI.sys \SystemRoot\system32\drivers\WMILIB.SYS \SystemRoot\system32\drivers\msisadrv.sys \SystemRoot\system32\drivers\pci.sys \SystemRoot\system32\drivers\vdrvroot.sys \SystemRoot\System32\drivers\partmgr.sys \SystemRoot\system32\drivers\volmgr.sys \SystemRoot\System32\drivers\volmgrx.sys \SystemRoot\system32\drivers\pciide.sys \SystemRoot\system32\drivers\PCIIDEX.SYS \SystemRoot\System32\drivers\mountmgr.sys \SystemRoot\system32\drivers\atapi.sys \SystemRoot\system32\drivers\ataport.SYS \SystemRoot\system32\drivers\amdxata.sys \SystemRoot\system32\drivers\fltmgr.sys \SystemRoot\system32\drivers\fileinfo.sys \SystemRoot\System32\Drivers\PxHlpa64.sys \SystemRoot\System32\Drivers\Ntfs.sys \SystemRoot\System32\Drivers\msrpc.sys \SystemRoot\System32\Drivers\ksecdd.sys \SystemRoot\System32\Drivers\cng.sys \SystemRoot\System32\drivers\pcw.sys \SystemRoot\System32\Drivers\Fs_Rec.sys \SystemRoot\system32\drivers\ndis.sys \SystemRoot\system32\drivers\NETIO.SYS \SystemRoot\System32\Drivers\ksecpkg.sys \SystemRoot\System32\drivers\tcpip.sys \SystemRoot\System32\drivers\fwpkclnt.sys \SystemRoot\system32\drivers\volsnap.sys \SystemRoot\System32\Drivers\spldr.sys \SystemRoot\System32\drivers\rdyboost.sys \SystemRoot\system32\DRIVERS\PBADRV.sys \SystemRoot\System32\Drivers\mup.sys \SystemRoot\System32\drivers\hwpolicy.sys \SystemRoot\System32\DRIVERS\fvevol.sys \SystemRoot\system32\drivers\disk.sys \SystemRoot\system32\drivers\CLASSPNP.SYS \SystemRoot\system32\DRIVERS\cdrom.sys \SystemRoot\System32\Drivers\SRTSP64.SYS \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20121126.009\EX64.SYS \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20121126.009\ENG64.SYS \SystemRoot\System32\Drivers\SRTSPX64.SYS \SystemRoot\System32\Drivers\Null.SYS \SystemRoot\System32\Drivers\Beep.SYS \SystemRoot\System32\drivers\vga.sys \SystemRoot\System32\drivers\VIDEOPRT.SYS \SystemRoot\System32\drivers\watchdog.sys \SystemRoot\System32\DRIVERS\RDPCDD.sys \SystemRoot\system32\drivers\rdpencdd.sys \SystemRoot\system32\drivers\rdprefmp.sys \SystemRoot\System32\Drivers\Msfs.SYS \SystemRoot\System32\Drivers\Npfs.SYS \SystemRoot\system32\DRIVERS\tdx.sys \SystemRoot\system32\DRIVERS\TDI.SYS \SystemRoot\system32\drivers\afd.sys \SystemRoot\System32\DRIVERS\netbt.sys \SystemRoot\system32\drivers\ws2ifsl.sys \SystemRoot\system32\DRIVERS\wfplwf.sys \SystemRoot\system32\DRIVERS\pacer.sys \SystemRoot\system32\DRIVERS\vpcnfltr.sys \SystemRoot\system32\DRIVERS\netbios.sys \SystemRoot\system32\DRIVERS\serial.sys \SystemRoot\system32\DRIVERS\wanarp.sys \SystemRoot\system32\drivers\vpcvmm.sys \SystemRoot\system32\DRIVERS\termdd.sys \SystemRoot\system32\DRIVERS\rdbss.sys \SystemRoot\system32\drivers\nsiproxy.sys \SystemRoot\system32\DRIVERS\mssmbios.sys \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys \SystemRoot\System32\drivers\discache.sys \SystemRoot\System32\Drivers\dfsc.sys \SystemRoot\system32\DRIVERS\blbdrive.sys \SystemRoot\system32\DRIVERS\tunnel.sys \SystemRoot\system32\DRIVERS\igdkmd64.sys \SystemRoot\System32\drivers\dxgkrnl.sys \SystemRoot\System32\drivers\dxgmms1.sys \SystemRoot\system32\DRIVERS\HECIx64.sys \SystemRoot\system32\DRIVERS\usbehci.sys \SystemRoot\system32\DRIVERS\USBPORT.SYS \SystemRoot\system32\DRIVERS\HDAudBus.sys \SystemRoot\system32\DRIVERS\Rt64win7.sys \SystemRoot\system32\DRIVERS\serenum.sys \SystemRoot\system32\DRIVERS\intelppm.sys \SystemRoot\system32\DRIVERS\CompositeBus.sys \SystemRoot\system32\DRIVERS\AgileVpn.sys \SystemRoot\system32\DRIVERS\rasl2tp.sys \SystemRoot\system32\DRIVERS\ndistapi.sys \SystemRoot\system32\DRIVERS\ndiswan.sys \SystemRoot\system32\DRIVERS\raspppoe.sys \SystemRoot\system32\DRIVERS\raspptp.sys \SystemRoot\system32\DRIVERS\rassstp.sys \SystemRoot\system32\DRIVERS\rdpbus.sys \SystemRoot\system32\DRIVERS\kbdclass.sys \SystemRoot\system32\DRIVERS\mouclass.sys \SystemRoot\system32\DRIVERS\swenum.sys \SystemRoot\system32\DRIVERS\ks.sys \SystemRoot\system32\DRIVERS\umbus.sys \SystemRoot\system32\DRIVERS\vpcusb.sys \SystemRoot\system32\DRIVERS\usbrpm.sys \SystemRoot\system32\DRIVERS\USBD.SYS \SystemRoot\system32\DRIVERS\vpchbus.sys \SystemRoot\system32\DRIVERS\usbhub.sys \SystemRoot\System32\Drivers\NDProxy.SYS \SystemRoot\system32\drivers\CHDRT64.sys \SystemRoot\system32\drivers\portcls.sys \SystemRoot\system32\drivers\drmk.sys \SystemRoot\system32\drivers\ksthunk.sys \SystemRoot\system32\DRIVERS\IntcDAud.sys \SystemRoot\System32\Drivers\crashdmp.sys \SystemRoot\System32\Drivers\dump_dumpata.sys \SystemRoot\System32\Drivers\dump_atapi.sys \SystemRoot\System32\Drivers\dump_dumpfve.sys \SystemRoot\system32\DRIVERS\usbccgp.sys \SystemRoot\system32\DRIVERS\hidusb.sys \SystemRoot\system32\DRIVERS\HIDCLASS.SYS \SystemRoot\system32\DRIVERS\HIDPARSE.SYS \SystemRoot\system32\DRIVERS\kbdhid.sys \SystemRoot\system32\DRIVERS\mouhid.sys \SystemRoot\system32\DRIVERS\usbprint.sys \SystemRoot\System32\win32k.sys \SystemRoot\System32\drivers\Dxapi.sys \SystemRoot\system32\DRIVERS\monitor.sys \SystemRoot\System32\TSDDD.dll \SystemRoot\System32\cdd.dll \SystemRoot\System32\ATMFD.DLL \SystemRoot\system32\drivers\luafv.sys \??\C:\Windows\system32\drivers\mbam.sys \SystemRoot\system32\DRIVERS\lltdio.sys \SystemRoot\system32\DRIVERS\rspndr.sys \SystemRoot\system32\drivers\HTTP.sys \SystemRoot\system32\DRIVERS\bowser.sys \SystemRoot\System32\drivers\mpsdrv.sys \SystemRoot\system32\DRIVERS\mrxsmb.sys \SystemRoot\system32\DRIVERS\mrxsmb10.sys \SystemRoot\system32\DRIVERS\mrxsmb20.sys \SystemRoot\system32\drivers\peauth.sys \SystemRoot\System32\Drivers\secdrv.SYS \SystemRoot\System32\DRIVERS\srvnet.sys \SystemRoot\System32\drivers\tcpipreg.sys \SystemRoot\System32\DRIVERS\srv2.sys \SystemRoot\System32\DRIVERS\srv.sys \SystemRoot\System32\drivers\rdpdr.sys \SystemRoot\system32\drivers\tdtcp.sys \SystemRoot\System32\DRIVERS\tssecsrv.sys \SystemRoot\System32\Drivers\RDPWD.SYS \SystemRoot\System32\Drivers\fastfat.SYS \SystemRoot\system32\drivers\spsys.sys \??\C:\Windows\system32\drivers\mbamchameleon.sys \??\C:\Windows\system32\drivers\mbamswissarmy.sys \Windows\System32\ntdll.dll \Windows\System32\smss.exe \Windows\System32\apisetschema.dll \Windows\System32\autochk.exe \Windows\System32\urlmon.dll \Windows\System32\sechost.dll \Windows\System32\normaliz.dll \Windows\System32\msctf.dll \Windows\System32\Wldap32.dll \Windows\System32\rpcrt4.dll \Windows\System32\comdlg32.dll \Windows\System32\clbcatq.dll \Windows\System32\advapi32.dll \Windows\System32\usp10.dll \Windows\System32\msvcrt.dll \Windows\System32\nsi.dll \Windows\System32\lpk.dll \Windows\System32\kernel32.dll \Windows\System32\imm32.dll \Windows\System32\oleaut32.dll \Windows\System32\gdi32.dll \Windows\System32\wininet.dll \Windows\System32\difxapi.dll \Windows\System32\psapi.dll \Windows\System32\iertutil.dll \Windows\System32\shell32.dll \Windows\System32\user32.dll \Windows\System32\shlwapi.dll \Windows\System32\ws2_32.dll \Windows\System32\ole32.dll \Windows\System32\imagehlp.dll ----------- End ----------- <<<1>>> Upper Device Name: \Device\Harddisk0\DR0 Upper Device Object: 0xfffffa8004a14060 Upper Device Driver Name: \Driver\Disk\ Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\ Lower Device Object: 0xfffffa80044f2680 Lower Device Driver Name: \Driver\atapi\ Driver name found: atapi DriverEntry returned 0x0 Function returned 0x0 Downloaded database version: v2012.11.27.04 Downloaded database version: v2012.11.26.01 Initializing... Done! Scanning directory: C:\Windows\system32\drivers... <<<2>>> Device number: 0, partition: 3 Physical Sector Size: 512 Drive: 0, DevicePointer: 0xfffffa8004a14060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ --------- Disk Stack ------ DevicePointer: 0xfffffa8004a14b90, DeviceName: Unknown, DriverName: \Driver\partmgr\ DevicePointer: 0xfffffa8004a14060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\ DevicePointer: 0xfffffa80044f2680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\ ------------ End ---------- Upper DeviceData: 0xfffff8a00e26d7c0, 0xfffffa8004a14060, 0xfffffa8003bee790 Lower DeviceData: 0xfffff8a007185620, 0xfffffa80044f2680, 0xfffffa8003c62090 <<<3>>> Volume: C: File system type: NTFS SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes Done! Drive 0 Scanning MBR on drive 0... Inspecting partition table: MBR Signature: 55AA Disk Signature: 64E2F6B6 Partition information: Partition 0 type is Other (0xde) Partition is NOT ACTIVE. Partition starts at LBA: 63 Numsec = 80262 Partition 1 type is Primary (0x7) Partition is ACTIVE. Partition starts at LBA: 81920 Numsec = 33869824 Partition file system is NTFS Partition is bootable Partition 2 type is Primary (0x7) Partition is NOT ACTIVE. Partition starts at LBA: 33951744 Numsec = 942819328 Partition 3 type is Empty (0x0) Partition is NOT ACTIVE. Partition starts at LBA: 0 Numsec = 0 Disk Size: 500107862016 bytes Sector size: 512 bytes Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)... Done! Performing system, memory and registry scan... Done! Scan finished =======================================

Thanks CatByte, Appreciate the help. Andy aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software Run date: 2012-11-27 08:15:38 ----------------------------- 08:15:38.783 OS Version: Windows x64 6.1.7601 Service Pack 1 08:15:38.783 Number of processors: 4 586 0x2A07 08:15:38.783 ComputerName: H1P0HS1 UserName: liz 08:15:40.779 Initialize success 08:17:09.863 AVAST engine defs: 12112700 08:17:47.490 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 08:17:47.506 Disk 0 Vendor: ST3500413AS JC49 Size: 476940MB BusType: 3 08:17:47.506 Disk 0 MBR read successfully 08:17:47.506 Disk 0 MBR scan 08:17:47.521 Disk 0 Windows VISTA default MBR code 08:17:47.553 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63 08:17:47.599 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 16538 MB offset 81920 08:17:47.662 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 460361 MB offset 33951744 08:17:47.740 Disk 0 scanning C:\Windows\system32\drivers 08:17:57.412 Service scanning 08:18:17.005 Modules scanning 08:18:17.005 Disk 0 trace - called modules: 08:18:17.021 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys 08:18:17.037 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004a16060] 08:18:17.037 3 CLASSPNP.SYS[fffff8800199a43f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa80043de680] 08:18:18.706 AVAST engine scan C:\Windows 08:18:20.703 AVAST engine scan C:\Windows\system32 08:21:38.359 AVAST engine scan C:\Windows\system32\drivers 08:22:03.319 AVAST engine scan C:\Users\liz 08:26:57.723 File: C:\Users\liz\AppData\Local\Temp\msl5300.tmp **INFECTED** Win32:Kryptik-KSC [Trj] 08:26:57.769 File: C:\Users\liz\AppData\Local\Temp\mslBED3.tmp **INFECTED** Win32:Kryptik-KSY [Trj] 08:26:57.816 File: C:\Users\liz\AppData\Local\Temp\mslFF84.tmp **INFECTED** Win32:Kryptik-KSL [Trj] 08:28:02.451 AVAST engine scan C:\ProgramData 08:29:10.140 Scan finished successfully 08:31:48.499 Disk 0 MBR has been saved successfully to "C:\Users\liz\Desktop\MBR.dat" 08:31:48.499 The log file has been saved successfully to "C:\Users\liz\Desktop\aswMBR.txt" MBR.zip

Infected after user clicked link in CanadaPost hoax mail. Malware is blocking attempts to connect outgoing every couple minutes. DDD and Attach below: Thanks, Andy DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16455 Run by liz at 7:59:07 on 2012-11-27 Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.3993.1907 [GMT -5:00] . AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe C:\Windows\System32\spoolsv.exe C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\lotus\notes\ntmulti.exe C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Program Files\Common Files\SPBA\upeksvr.exe C:\Windows\system32\taskhost.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Windows\System32\rundll32.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\dell\DBRM\Reminder\DbrmTrayicon.exe C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Users\liz\AppData\Local\Temp\msl1F0F.tmp C:\Windows\system32\svchost.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.ca/ uWindows: Load = C:\Users\liz\LOCALS~1\Temp\msvfponr.com mWinlogon: Userinit = userinit.exe, BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - uRun: [Regedit32] C:\Windows\System32\regedit.exe uRun: [meanadvizkol] C:\Users\liz\meanadvizkol.exe mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe" mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe" mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-Explorer: NoWelcomeScreen = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 mPolicies-System: DisableCAD = dword:1 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab TCP: NameServer = 10.10.10.2 TCP: Interfaces\{36C67D1E-AA79-4839-A90A-DEF420EFB8F2} : DHCPNameServer = 10.10.10.2 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL LSA: Authentication Packages = msv1_0 wvauth x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe x64-RunOnce: [DBRMTray] C:\Dell\DBRM\Reminder\TrayApp.exe x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab x64-DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-Notify: spba - C:\Program Files\Common Files\SPBA\homefus2.dll x64-SSODL: WebCheck - <orphaned> x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-1-12 55856] R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-12 249648] R2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-9 173568] R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-11-22 399432] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-11-22 676936] R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2010-7-8 2477304] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-1-12 2656280] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-11 138912] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-1-12 317440] R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-11-22 25928] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-1-12 413800] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752] S3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-5-10 245760] S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168] S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448] S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136] S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-24 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2012-11-27 12:57:33 35776 ----a-w- C:\Users\liz\meanadvizkol.exe 2012-11-22 12:57:45 -------- d-----w- C:\Users\liz\AppData\Roaming\Malwarebytes 2012-11-22 12:57:42 -------- d-----w- C:\ProgramData\Malwarebytes 2012-11-22 12:57:41 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-11-22 12:57:41 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-11-21 13:12:33 822784 ----a-w- C:\Windows\System32\msvcr80.dll 2012-11-21 13:12:33 1097728 ----a-w- C:\Windows\System32\msvcp80.dll 2012-11-21 13:12:32 -------- d-----w- C:\prntdrvr 2012-11-19 16:04:40 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll 2012-11-17 08:07:54 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui 2012-11-17 08:07:53 9728 ----a-w- C:\Windows\System32\Wdfres.dll 2012-11-17 08:07:53 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys 2012-11-17 08:07:53 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys 2012-11-17 08:01:28 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys 2012-11-17 08:01:28 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll 2012-11-17 08:01:28 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys 2012-11-17 08:01:28 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll 2012-11-17 08:01:27 744448 ----a-w- C:\Windows\System32\WUDFx.dll 2012-11-17 08:01:27 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll 2012-11-17 08:01:27 229888 ----a-w- C:\Windows\System32\WUDFHost.exe 2012-11-16 08:27:37 95744 ----a-w- C:\Windows\System32\synceng.dll 2012-11-16 08:27:37 78336 ----a-w- C:\Windows\SysWow64\synceng.dll . ==================== Find3M ==================== . 2012-11-19 16:04:30 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys 2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll 2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll 2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll 2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll 2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll 2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll 2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll 2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll 2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll 2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll 2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll 2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll 2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll 2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll 2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys 2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll 2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys 2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe . ============= FINISH: 7:59:23.46 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume2 Install Date: 23/04/2012 9:18:25 AM System Uptime: 23/11/2012 1:16:41 PM (90 hours ago) . Motherboard: Dell Inc. | | 0M5DCD Processor: Intel® Core i3-2120 CPU @ 3.30GHz | CPU 1 | 1584/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 450 GiB total, 397.157 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP56: 19/10/2012 12:00:02 AM - Scheduled Checkpoint RP57: 27/10/2012 - Scheduled Checkpoint RP58: 03/11/2012 1:06:00 AM - Scheduled Checkpoint RP59: 11/11/2012 - Scheduled Checkpoint RP60: 17/11/2012 3:00:11 AM - Windows Update RP61: 19/11/2012 11:03:42 AM - Installed Java 6 Update 37 RP62: 21/11/2012 8:14:03 AM - Device Driver Package Install: Xerox Printers . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX 64-bit Adobe Reader X (10.1.4) Bing Bar BioAPI Framework Conexant HD Audio Custom CyberLink PowerDVD 9.5 D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell Backup and Recovery Manager Dell Client System Update Dell Data Protection | Access Dell Data Protection | Access | Drivers Dell Data Protection | Access | Middleware Dell Digital Delivery Dell Edoc Viewer DellAccess DirectX 9 Runtime EMBASSY Security Center Gemalto Google Chrome Google Earth Google Update Helper HL-2240 Intel® Identity Protection Technology 1.1.2.0 Intel® Management Engine Components Intel® Processor Graphics Java Auto Updater Java 6 Update 27 (64-bit) Java 6 Update 37 Junk Mail filter update LiveUpdate 3.3 (Symantec Corporation) Lotus Notes 7.0.1 Malwarebytes Anti-Malware version 1.65.1.1000 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NTRU TCG Software Stack PC-CCID PhotoShowExpress Preboot Manager Private Information Manager RBVirtualFolder64Inst Roxio Activation Module Roxio BackOnTrack Roxio Burn Roxio Creator Starter Roxio Express Labeler 3 Roxio File Backup Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition Sonic CinePlayer Decoder Pack SPBA 5.9 Symantec Endpoint Protection Trusted Drive Manager Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition Upek Touchchip Fingerprint Reader Wave Infrastructure Installer Wave Support Software Installer Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 27/11/2012 7:57:33 AM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10. 23/11/2012 1:17:45 PM, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.36 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully. . ==== End Of File ===========================

Thanks Jeff, System is running way better now! Malwarebytes scan results below ESET Online Scanner Results: No Threats Found Malwarebytes Anti-Malware 1.65.1.1000 www.malwarebytes.org Database version: v2012.11.22.03 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 andy :: 80SCYQ1 [administrator] 27/11/2012 7:45:23 AM mbam-log-2012-11-27 (07-45-23).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 250480 Time elapsed: 2 minute(s), 12 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)

Thanks Jeff, I also have a problem on a different workstation. basically the user clicked on a link in the recent "Canadapost" virus email and it's infected her system. What's the protocol on her for having you look at that issue. Should I post a new threat. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume2 Install Date: 22/08/2011 11:03:35 AM System Uptime: 26/11/2012 7:31:44 AM (7 hours ago) . Motherboard: Dell Inc. | | 0GDG8Y Processor: Intel® Core i3-2120 CPU @ 3.30GHz | CPU 1 | 3300/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 286 GiB total, 137.727 GiB free. D: is CDROM () E: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP97: 16/11/2012 8:35:16 AM - Installed Microsoft Office Professional Plus 2010 RP98: 16/11/2012 9:01:08 AM - Windows Update RP99: 16/11/2012 9:32:54 AM - Windows Update RP100: 26/11/2012 11:46:10 AM - Scheduled Checkpoint . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX Adobe Reader X (10.1.4) MUI BitTorrent BlackBerry Desktop Software 6.1 Cisco WebEx Meetings Conexant HD Audio D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell Backup and Recovery Manager Dell Edoc Viewer Dell Support Center DirectX 9 Runtime FileZilla Client 3.5.3 GIMP 2.6.11 Google Earth Google Update Helper GoToMeeting 5.3.0.1009 Intel® Processor Graphics Java 7 Update 6 (64-bit) Java Auto Updater Java 6 Update 24 (64-bit) Java 6 Update 37 Junk Mail filter update LiveUpdate 3.3 (Symantec Corporation) LogMeIn Lotus Notes 7.0.1 Malwarebytes Anti-Malware version 1.65.1.1000 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) PhotoShowExpress PrintSmith WorkStation RBVirtualFolder64Inst Roxio Activation Module Roxio BackOnTrack Roxio Burn Roxio Creator Starter Roxio Express Labeler 3 Roxio File Backup Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Extended (KB2416472) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition Simulcast Video Plugin (Internet Explorer) Sonic CinePlayer Decoder Pack Symantec Endpoint Protection Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Yahoo! Detect . ==== Event Viewer Messages From Past Week ======== . 26/11/2012 7:33:30 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: TfFsMon TFSysMon 26/11/2012 11:53:05 AM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 26/11/2012 11:52:39 AM, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. 23/11/2012 9:07:10 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user KWIKKOPY\Andy SID (S-1-5-21-2064410715-1115346638-1137332390-1134) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 23/11/2012 9:07:10 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user KWIKKOPY\Andy SID (S-1-5-21-2064410715-1115346638-1137332390-1134) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. . ==== End Of File ===========================

Yes, it's on my desktop, but empty. Do you want me to run dds again?

Jeff, System seems to be OK. Browsed a little and no redirects and no pop-ups. NB: Many people seem to refer to google redirects. My redirects could be from any link within a website. # AdwCleaner v2.009 - Logfile created 11/26/2012 at 13:26:09 # Updated 24/11/2012 by Xplode # Operating system : Windows 7 Professional Service Pack 1 (64 bits) # User : andy - 80SCYQ1 # Boot Mode : Normal # Running from : C:\Users\andy\Desktop\adwcleaner.exe # Option [search] ***** [services] ***** ***** [Files / Folders] ***** ***** [Registry] ***** ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. ************************* AdwCleaner[R1].txt - [639 octets] - [26/11/2012 13:25:12] AdwCleaner[R2].txt - [571 octets] - [26/11/2012 13:26:09] ########## EOF - C:\AdwCleaner[R2].txt - [630 octets] ##########

Thanks Jeff, ComboFix 12-11-26.02 - andy 26/11/2012 11:50:05.1.4 - x64 Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.4009.2026 [GMT -5:00] Running from: c:\users\andy\Desktop\ComboFix.exe AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . C:\install.exe c:\users\andy\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\SMART_HDD.lnk c:\users\andy\g2ax_customer_downloadhelper_win32_x86.exe c:\users\andy\g2mdlhlpx.exe . . ((((((((((((((((((((((((( Files Created from 2012-10-26 to 2012-11-26 ))))))))))))))))))))))))))))))) . . 2012-11-26 16:52 . 2012-11-26 16:52 -------- d-----w- c:\users\Default\AppData\Local\temp 2012-11-26 16:52 . 2012-11-26 16:52 -------- d-----w- c:\users\andycore3\AppData\Local\temp 2012-11-26 16:52 . 2012-11-26 16:52 -------- d-----w- c:\users\__sbs_netsetup__\AppData\Local\temp 2012-11-20 15:30 . 2008-01-31 00:36 90112 ----a-w- c:\windows\unvise32.exe 2012-11-20 15:30 . 2012-11-20 15:30 -------- d-----w- c:\program files (x86)\PrintSmith WS Folder 2012-11-16 14:14 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui 2012-11-16 14:14 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys 2012-11-16 14:14 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys 2012-11-16 14:14 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll 2012-11-16 14:06 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys 2012-11-16 14:06 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys 2012-11-16 14:06 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe 2012-11-16 14:06 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll 2012-11-16 14:06 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll 2012-11-16 14:06 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll 2012-11-16 14:06 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll 2012-11-16 13:40 . 2012-11-16 13:40 -------- d-----w- c:\program files (x86)\Microsoft Synchronization Services 2012-11-16 13:40 . 2012-11-16 13:40 -------- d-----w- c:\windows\PCHEALTH 2012-11-16 13:40 . 2012-11-16 13:40 -------- d-----w- c:\program files (x86)\Microsoft Sync Framework 2012-11-16 13:37 . 2012-11-16 13:37 -------- d-----w- c:\program files (x86)\Microsoft Visual Studio 8 2012-11-16 13:36 . 2012-11-16 13:36 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services 2012-11-14 07:56 . 2012-10-09 18:17 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll 2012-11-14 07:56 . 2012-10-09 18:17 226816 ----a-w- c:\windows\system32\dhcpcore6.dll 2012-11-14 07:56 . 2012-10-09 17:40 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll 2012-11-14 07:56 . 2012-10-09 17:40 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll 2012-11-12 13:39 . 2012-10-19 23:11 88008 ----a-w- c:\windows\system32\LMIRfsClientNP.dll 2012-11-12 13:39 . 2012-10-19 23:10 60328 ----a-w- c:\windows\system32\Spool\prtprocs\x64\LMIproc.dll 2012-11-12 13:39 . 2012-10-19 23:10 35240 ----a-w- c:\windows\system32\LMIport.dll 2012-11-12 13:39 . 2012-08-24 19:41 72216 ----a-w- c:\windows\system32\drivers\LMIRfsDriver.sys 2012-11-12 13:39 . 2012-10-19 23:10 83880 ----a-w- c:\windows\system32\LMIinit.dll 2012-11-12 13:39 . 2012-11-12 13:39 -------- d-----w- c:\program files (x86)\LogMeIn 2012-11-12 13:34 . 2012-11-12 13:38 -------- d-----w- c:\users\andy\AppData\Local\Deployment 2012-11-09 12:42 . 2012-11-09 12:43 -------- d-----w- C:\Temp . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-10-30 02:04 . 2011-08-22 17:18 66395536 ----a-w- c:\windows\system32\MRT.exe 2012-10-29 11:44 . 2012-04-16 11:43 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2012-10-29 11:44 . 2011-09-19 11:35 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-09-30 00:54 . 2012-03-29 18:25 25928 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-09-24 19:32 . 2012-05-07 11:50 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll 2012-09-24 19:32 . 2011-07-16 00:20 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll 2012-09-14 19:19 . 2012-10-10 07:26 2048 ----a-w- c:\windows\system32\tzres.dll 2012-09-14 18:28 . 2012-10-10 07:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll 2012-08-31 18:19 . 2012-10-10 07:27 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys 2012-08-30 18:03 . 2012-10-10 07:27 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe 2012-08-30 17:12 . 2012-10-10 07:27 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe 2012-08-30 17:12 . 2012-10-10 07:27 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-07-27 35768] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008] "RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112] "Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544] "RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192] "ccApp"="c:\program files (x86)\Common Files\Symantec Shared\ccApp.exe" [2010-07-08 115560] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896] "BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer] "NoWelcomeScreen"= 1 (0x1) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus] @="Service" . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [x] R0 TFSysMon;TFSysMon;c:\windows\system32\drivers\TfSysMon.sys [x] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 71168] R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2011-03-04 341856] R3 LVUVC64;Logitech HD Webcam C270(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2011-03-04 4183904] R3 netvsc;netvsc;c:\windows\system32\DRIVERS\netvsc60.sys [2010-11-21 168448] R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] R3 SynthVid;SynthVid;c:\windows\system32\DRIVERS\VMBusVideoM.sys [2010-11-21 22528] R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-22 1255736] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856] S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-10-19 375728] S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [2012-08-24 15928] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-10 138912] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-01-14 413800] . . --- Other Services/Drivers In Memory --- . *NewlyCreated* - ASWMBR *Deregistered* - aswMBR . Contents of the 'Scheduled Tasks' folder . 2012-11-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-16 16:51] . 2012-11-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-16 16:51] . 2012-09-11 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job - c:\program files\Dell Support Center\uaclauncher.exe [2011-03-22 17:20] . 2012-11-26 c:\windows\Tasks\SystemToolsDailyTest.job - c:\program files\Dell Support Center\pcdrcui.exe [2011-03-22 17:20] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-04 167960] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-04 391704] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-04 418328] "DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2011-03-08 227328] "LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-10-10 57928] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "DBRMTray"="c:\dell\DBRM\Reminder\TrayApp.exe" [2010-02-04 7168] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.ca/ mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105 TCP: DhcpNameServer = 10.10.10.2 DPF: {17E6C3ED-5D28-4AA5-A150-BF0D58748F88} - hxxp://proxy3.yoics.net:35414/INetViewProj1_02030150.cab DPF: {2EA5DD45-9254-4B0D-9F48-E92FEC3A9754} - hxxps://simulcast.manheim.com/simulcast_docs/av/SimulcastAVPlugin-win-ie.cab . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKLM-Run-<NO NAME> - (no file) SafeBoot-Symantec Antvirus Toolbar-Locked - (no file) . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}] @Denied: (A) (Everyone) "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3] @Denied: (A) (Everyone) . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0] "Key"="ActionsPane3" "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2012-11-26 11:54:37 ComboFix-quarantined-files.txt 2012-11-26 16:54 . Pre-Run: 146,821,521,408 bytes free Post-Run: 147,805,085,696 bytes free . - - End Of File - - C40821DBDA9F1B686E1989D04800829B

Thanks Jeff, Here's info. Regards, Andy aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software Run date: 2012-11-26 10:39:38 ----------------------------- 10:39:38.472 OS Version: Windows x64 6.1.7601 Service Pack 1 10:39:38.472 Number of processors: 4 586 0x2A07 10:39:38.472 ComputerName: 80SCYQ1 UserName: andy 10:39:40.921 Initialize success 10:41:32.030 AVAST engine defs: 12112600 10:41:45.353 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 10:41:45.353 Disk 0 Vendor: ST3320413AS JC47 Size: 305245MB BusType: 3 10:41:45.368 Disk 0 MBR read successfully 10:41:45.384 Disk 0 MBR scan 10:41:45.384 Disk 0 Windows VISTA default MBR code 10:41:45.384 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63 10:41:45.399 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 12442 MB offset 81920 10:41:45.415 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 292762 MB offset 25563136 10:41:45.431 Disk 0 scanning C:\Windows\system32\drivers 10:41:56.194 Service scanning 10:42:14.867 Modules scanning 10:42:14.867 Disk 0 trace - called modules: 10:42:14.883 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys 10:42:15.382 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004d35060] 10:42:15.382 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> [0xfffffa8004739520] 10:42:15.382 5 ACPI.sys[fffff88000e0b7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004a34060] 10:42:26.942 AVAST engine scan C:\Windows 10:42:29.422 AVAST engine scan C:\Windows\system32 10:42:33.166 Disk 0 MBR has been saved successfully to "C:\Users\andy\Desktop\MBR.dat" 10:42:33.182 The log file has been saved successfully to "C:\Users\andy\Desktop\aswMBR.txt" 10:45:30.120 AVAST engine scan C:\Windows\system32\drivers 10:45:42.257 AVAST engine scan C:\Users\andy 10:53:22.264 AVAST engine scan C:\ProgramData 10:55:03.928 Scan finished successfully 10:56:10.804 Disk 0 MBR has been saved successfully to "C:\Users\andy\Desktop\MBR.dat" 10:56:10.820 The log file has been saved successfully to "C:\Users\andy\Desktop\aswMBR.txt"

Have noticed issues over last few months. Would now like some help in removing this garbage. Ran the DDS. Here's logs. NB: attach.txt was empty. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16455 Run by andy at 10:31:57 on 2012-11-26 Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.4009.2527 [GMT -5:00] . AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe C:\lotus\notes\ntmulti.exe C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\WUDFHost.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\dell\DBRM\Reminder\DbrmTrayicon.exe C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.ca/ uSearch Bar = Preserve mWinlogon: Userinit = userinit.exe, BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoWelcomeScreen = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll DPF: {17E6C3ED-5D28-4AA5-A150-BF0D58748F88} - hxxp://proxy3.yoics.net:35414/INetViewProj1_02030150.cab DPF: {298BFFEE-662D-11D5-ADAF-00E0810232D7} - hxxps://simulcast.manheim.com/simulcast_docs/av/LiveSound.dll DPF: {2EA5DD45-9254-4B0D-9F48-E92FEC3A9754} - hxxps://simulcast.manheim.com/simulcast_docs/av/SimulcastAVPlugin-win-ie.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP28EP2-12243/webex/ieatgpc1.cab DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=928 TCP: NameServer = 10.10.10.2 TCP: Interfaces\{2221094D-BAB1-4B86-B8A1-EBE2456B337E} : DHCPNameServer = 10.10.10.2 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" x64-RunOnce: [DBRMTray] C:\Dell\DBRM\Reminder\TrayApp.exe x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab x64-DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/x64/ractrl.cab?lmi=972 x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL Hosts: 149.5.18.172 www.google-analytics.com. Hosts: 149.5.18.172 ad-emea.doubleclick.net. Hosts: 149.5.18.172 www.statcounter.com. Hosts: 108.163.215.51 www.google-analytics.com. Hosts: 108.163.215.51 ad-emea.doubleclick.net. . Note: multiple HOSTS entries found. Please refer to Attach.txt . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-7-15 55856] R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-10-19 375728] R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-8-24 15928] R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-11-12 72216] R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2010-7-8 2477304] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-10 138912] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-7-15 317440] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-7-15 413800] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168] S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2011-3-3 341856] S3 LVUVC64;Logitech HD Webcam C270(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2011-3-3 4183904] S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448] S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136] S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-22 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2012-11-20 15:30:08 90112 ----a-w- C:\Windows\unvise32.exe 2012-11-20 15:30:02 -------- d-----w- C:\Program Files (x86)\PrintSmith WS Folder 2012-11-16 14:14:40 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui 2012-11-16 14:14:39 9728 ----a-w- C:\Windows\System32\Wdfres.dll 2012-11-16 14:14:39 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys 2012-11-16 14:14:39 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys 2012-11-16 14:06:21 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys 2012-11-16 14:06:21 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys 2012-11-16 14:06:20 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll 2012-11-16 14:06:20 744448 ----a-w- C:\Windows\System32\WUDFx.dll 2012-11-16 14:06:20 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll 2012-11-16 14:06:20 229888 ----a-w- C:\Windows\System32\WUDFHost.exe 2012-11-16 14:06:20 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll 2012-11-16 13:40:42 -------- d-----w- C:\Program Files (x86)\Microsoft Synchronization Services 2012-11-16 13:40:19 -------- d-----w- C:\Windows\PCHEALTH 2012-11-16 13:37:22 -------- d-----w- C:\Program Files (x86)\Microsoft Visual Studio 8 2012-11-16 13:36:55 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services 2012-11-14 07:56:07 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll 2012-11-14 07:56:07 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll 2012-11-14 07:56:07 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll 2012-11-14 07:56:07 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll 2012-11-12 13:39:58 88008 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll 2012-11-12 13:39:58 72216 ----a-w- C:\Windows\System32\drivers\LMIRfsDriver.sys 2012-11-12 13:39:58 60328 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\LMIproc.dll 2012-11-12 13:39:58 35240 ----a-w- C:\Windows\System32\LMIport.dll 2012-11-12 13:39:55 83880 ----a-w- C:\Windows\System32\LMIinit.dll 2012-11-12 13:39:45 -------- d-----w- C:\Program Files (x86)\LogMeIn 2012-11-12 13:34:31 -------- d-----w- C:\Users\andy\AppData\Local\Deployment 2012-11-09 12:42:45 -------- d-----w- C:\Temp . ==================== Find3M ==================== . 2012-11-09 17:00:53 60304 ----a-w- C:\Users\andy\g2mdlhlpx.exe 2012-10-29 11:44:39 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-10-29 11:44:39 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys 2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll 2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll 2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll 2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll 2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll 2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll 2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll 2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll 2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll 2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll 2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys 2012-09-30 00:54:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll 2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll 2012-09-24 19:32:24 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll 2012-09-24 19:32:20 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll 2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys 2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe . ============= FINISH: 10:32:04.09 ===============