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  1. MrC, I really appreciate your time and effort to help me get rid of the Trojan and follow up afterwards to make sure my pc works better! My husband already planned for the worst, format the harddrive or get a new pc. But I told him let me get one last try at this forum. And I proved that I found the right place! I will send in my donation and recommend people to support. Thank you very much!

  2. Removed Avanced System Protector, uninstall and reinstall lastest version of Java and Adobe. Uninstalled Combofix and RogueKill and deleted logs as instructed. Should I keep or uninstall the following programs: mbar, Revo Uninstaller, AdwCleaner (I also have CCleaner) and Security Check? Also, from the last Security Check log, at the end it said Fragmentation on Drive C: 4% so should I defrag c drive? What is SSD? I really appriciated your effort, time and knowledge to help me throught this problem! As I said, format my harddrive and hope to get rid of the virus is not something I look forward to do. Thanks a lot!
  3. Hmmm I don't recall I d/l and install ASP but it shows up after installing clean up program....I will take care of it.... Oh seems like some programs are out of date...should I update them and run security check again? Here's the 2 reports: # AdwCleaner v2.009 - Logfile created 11/24/2012 at 13:42:46 # Updated 24/11/2012 by Xplode # Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits) # User : Maybo - MAYBO-PC # Boot Mode : Normal # Running from : C:\Users\Maybo\Downloads\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** Deleted on reboot : C:\Program Files (x86)\Conduit Deleted on reboot : C:\Program Files (x86)\GamesBar Deleted on reboot : C:\Program Files (x86)\Windows iLivid Toolbar Deleted on reboot : C:\Program Files (x86)\WiseConvert Deleted on reboot : C:\Program Files (x86)\Zynga Deleted on reboot : C:\Program Files (x86)\Zynga Deleted on reboot : C:\ProgramData\iWin Deleted on reboot : C:\Users\Maybo\AppData\Local\Conduit Deleted on reboot : C:\Users\Maybo\AppData\Local\Ilivid Player Deleted on reboot : C:\Users\Maybo\AppData\LocalLow\Conduit Deleted on reboot : C:\Users\Maybo\AppData\LocalLow\searchquband Deleted on reboot : C:\Users\Maybo\AppData\LocalLow\Searchqutoolbar Deleted on reboot : C:\Users\Maybo\AppData\LocalLow\WiseConvert Deleted on reboot : C:\Users\Maybo\AppData\LocalLow\Zynga Deleted on reboot : C:\Users\Maybo\AppData\LocalLow\Zynga Deleted on reboot : C:\Users\Maybo\AppData\Roaming\iWin ***** [Registry] ***** Data Deleted : HKLM\..\Windows [AppInit_DLLs] = c:\PROGRA~2\WI371A~1\Datamngr\datamngr.dll Data Deleted : HKLM\..\Windows [AppInit_DLLs] = c:\PROGRA~2\WI371A~1\Datamngr\IEBHO.dll Key Deleted : HKCU\Software\AppDataLow\Software\Conduit Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes Key Deleted : HKCU\Software\AppDataLow\Software\searchqutoolbar Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar Key Deleted : HKCU\Software\AppDataLow\Software\WiseConvert Key Deleted : HKCU\Software\AppDataLow\Software\Zynga Key Deleted : HKCU\Software\AppDataLow\Toolbar Key Deleted : HKCU\Software\DataMngr Key Deleted : HKCU\Software\DataMngr_Toolbar Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Searchqu 406 MediaBar Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\WiseConvert Toolbar Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Zynga Toolbar Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7B13EC3E-999A-4B70-B9CB-2617B8323822} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B13EC3E-999A-4B70-B9CB-2617B8323822} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} Key Deleted : HKLM\Software\Bandoo Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1301A8A5-3DFB-4731-A162-B357D00C9644} Key Deleted : HKLM\SOFTWARE\Classes\AppID\BandooCore.EXE Key Deleted : HKLM\SOFTWARE\Classes\SearchQUIEHelper.DNSGuard Key Deleted : HKLM\SOFTWARE\Classes\SearchQUIEHelper.DNSGuard.1 Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727 Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3196716 Key Deleted : HKLM\Software\Conduit Key Deleted : HKLM\Software\DataMngr Key Deleted : HKLM\Software\Freeze.com Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{71B1DF81-18D9-4E5B-9493-CAB02B6E9D8F} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B325E840-2B54-4325-B1EF-8A73DE56FABD} Key Deleted : HKLM\Software\SearchquMediabarTb Key Deleted : HKLM\Software\WiseConvert Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{71B1DF81-18D9-4E5B-9493-CAB02B6E9D8F} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B13EC3E-999A-4B70-B9CB-2617B8323822} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B325E840-2B54-4325-B1EF-8A73DE56FABD} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4F5C8E0C-ED91-43ED-8DFD-F8E852B747E5} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{88A67CD7-C14A-4D62-B062-C4E42D348E92} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchqu 406 MediaBar Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WiseConvert Toolbar Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Zynga Toolbar Key Deleted : HKLM\Software\Zynga Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06DE5702-44CF-4B79-B4EF-3DDF653358F5} Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{7B13EC3E-999A-4B70-B9CB-2617B8323822}] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{7B13EC3E-999A-4B70-B9CB-2617B8323822}] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1}] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [DataMngr] Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{7B13EC3E-999A-4B70-B9CB-2617B8323822}] Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. -\\ Mozilla Firefox v16.0.2 (en-US) Profile name : default File : C:\Users\Maybo\AppData\Roaming\Mozilla\Firefox\Profiles\j1nepcvo.default\prefs.js Deleted : user_pref("browser.startup.homepage", "hxxp://www.searchqu.com/406"); Deleted : user_pref("keyword.URL", "hxxp://dts.search-results.com/sr?src=ffb&appid=100&systemid=406&q="); -\\ Google Chrome v [unable to get version] File : C:\Users\Maybo\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [5996 octets] - [24/11/2012 10:48:00] AdwCleaner[R2].txt - [6092 octets] - [24/11/2012 13:40:59] AdwCleaner[s1].txt - [6111 octets] - [24/11/2012 13:42:46] ########## EOF - C:\AdwCleaner[s1].txt - [6171 octets] ########## Results of screen317's Security Check version 0.99.55 Windows Vista Service Pack 2 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Disabled! Norton 360 WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` I SPY Mystery Malwarebytes Anti-Malware version 1.65.1.1000 FixCleaner Java™ 6 Update 33 Java 7 Update 7 Java™ 6 Update 5 Java™ 6 Update 7 Java version out of Date! Adobe Flash Player 11.5.502.110 Adobe Reader 8 Adobe Reader out of Date! Adobe Reader X KB403742.. Adobe Reader out of Date! Mozilla Firefox 16.0.2 Firefox out of Date! Google Chrome 21.0.1180.83 Google Chrome 21.0.1180.89 Google Chrome 22.0.1229.79 Google Chrome 22.0.1229.92 Google Chrome 22.0.1229.94 Google Chrome 23.0.1271.64 ````````Process Check: objlist.exe by Laurent```````` Norton ccSvcHst.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!) ````````````````````End of Log``````````````````````
  4. Attached AdwCleaner report. State: Waiting for an action, but seems it found nothing, should I just close the program? Yes I have Avanced System Protector installed. What should I do with it? Please advise. Thanks! AdwCleanerR1.txt
  5. When Combofix run it said my anti-virus still running which I've done what they told to disable it. So I run it anyways Attached ComboFix log, Thanks! log.txt
  6. Wohooo I can start normal window without seeing blue screen! Reports attached, and no malware found in 2nd run!!! :D mbar-log-2012-11-24 (08-55-43).txt mbar-log-2012-11-24 (08-30-18).txt
  7. Reports attached. Please excuses that I am not able to disable anti-virus in safe mode to run the programs. Thanks. RKreport1_S_11242012_02d0734.txt attach.txt dds.txt
  8. It happends when show window blue screen with error IRQL_NOT_LESS_OR_EQUAL. I've run Malware and it shows there's Trojan Agent in my c:\windows\svchost.exe (show up twice). Select them all to remove but it did not get quarantine. Ran ComboFix and it fixed 1 andstill one remaining, tried to run it again but still and crash to blue screen again. Ran Malware again and 2 Trojan Agent show up again. I am able to run window in safe mode with network, it crash too fast if I start Windows normally. Not sure if I did anything wrong during the process. Is there any recommendation? Reinstall window and formatting my hard-drive will be the very last step I want to do. Thank you and appriciate your help. Bo mbam log: Malwarebytes Anti-Malware (Trial) 1.65.1.1000 www.malwarebytes.org Database version: v2012.11.24.03 Windows Vista Service Pack 2 x64 NTFS (Safe Mode/Networking) Internet Explorer 9.0.8112.16421 Maybo :: MAYBO-PC [administrator] Protection: Disabled 11/23/2012 7:53:08 PM mbam-log-2012-11-23 (19-53-08).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 249182 Time elapsed: 3 minute(s), 4 second(s) Memory Processes Detected: 1 C:\Windows\svchost.exe (Trojan.Agent) -> 1116 -> Delete on reboot. Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.
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