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About AllyLane

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  1. I don't sync Edge across any other devices, but I have disabled it anyway. Logs are attached. ReportRogue.txt FRST.txt Addition.txt
  2. nasdaq, I have been in touch with Kaspersky, and this has nothing to do with a conflict with MWB. It turns out that the website is actually infected with a malicious tool. This tool, whatever it is, appears to have downloaded to my system. I am now seeing a lot of hanging, slow shutdown, and programs crashing for no apparent reason. My system is definitely infected. Could you please help me to clean things up?
  3. Thanks. I have cleared cache in both browsers (IE and Edge), am still not running Firefox so have not tried. The website is still blocked. I have attached a report from my antivirus program to show you the error logs. Starting to think this is a false positive. When I disable Kaspersky, but leave MWB running, I am able to open the website on both browsers. Kaspersky Report.txt
  4. Thanks nasdaq. All done, log is attached as requested. The same problems I listed above still persist. Fixlog.txt
  5. Hi Fabulous MWB Team :) Could you please check my system over? New computer but suddenly I cannot open a couple different websites that I visited last week but I know should be 'safe'. These are sites based here in Australia. I have checked with the merchant and they have no known issues with their site. My Antivirus (Kaspersky) blocks the sites from opening with the message as per below: Access blocked The requested URL cannot be provided Object URL: https://www.lights2you.com.au/ Reason: the object is infected by HEUR:Trojan-PSW.Script.Generic I have had the same problem on three different browsers - IE, Firefox and Chrome. Firefox in particular was behaving strangely. Tried to uninstall/reinstall but would not run at all, so I have removed it totally for now. Logs are attached. Thanks so much! FRST.txt Addition.txt MWB Threat Scan.txt
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