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foxcomputers

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  1. Hi

    Im having a lot of trouble removing 2 specific trojan.agents from a customers desktop pc. Have ran Malwarebytes and removed them but then doing another scan it picks them up again.

    The 2 that keep coming back our:

    Trojan.Agent: HKLM\System\Currentcontrolset\Enum\root\legacy_microsoft_windows_service

    Trojan.Agent: HKLM\System\Currentcontrolset\Services\Microsoft windows service

    I have tried using programs such as TDSS KILLER, Combo-fix, Rkill, Roguekiller but im having no luck with any of them. The internet is working but trying to get to a security site such as AVG brings up "internet explorer cannot display the webpage"

    Im also getting the following 3 infections which wont remove either:

    PUM. Disabled.SecurityCentre: HKLM\Software\Microsoft\SecurityCentre\Antivirusdisablenotify

    PUM. Disabled.SecurityCentre: HKLM\Software\Microsoft\SecurityCentre\Firewalldisablenotify

    PUM. Disabled.SecurityCentre: HKLM\Software|Microsoft\SecurityCentre\Updatedisablenotify

    Has anyone seen these infections before and got round them? would appreciate any help

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