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shizukopride

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Everything posted by shizukopride

  1. Thank you so much for your help! I've written in your feed and also donated a little money. Thanks so much! I really appreciate all the help you gave me.
  2. MrCharlie worked all day to help me out with some malware and adware problems. He was a tremendous help, and I'm very glad and grateful to have him help me! Thank you so much, MrC!

  3. After this scan, I ensured my Firewall was enabled and deleted the past version of Adobe Flash Player.
  4. Okay. Here is the log from that check: Results of screen317's Security Check version 0.99.54 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Disabled! AVG Internet Security 2013 Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.65.1.1000 AVG PC Tuneup 2011 Java 6 Update 29 Java 7 Update 9 Adobe Flash Player 10 Flash Player out of Date! Adobe Flash Player 11.5.502.110 Adobe Reader 9 Adobe Reader out of Date! Mozilla Firefox 12.0 Firefox out of Date! ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe AVG avgwdsvc.exe Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 3% ````````````````````End of Log``````````````````````
  5. Okay, here is the log result from the adwcleaner: # AdwCleaner v2.008 - Logfile created 11/20/2012 at 22:10:27 # Updated 17/11/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Owner - OWNER-PC # Boot Mode : Normal # Running from : C:\Users\Owner\Desktop\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml Folder Deleted : C:\Program Files (x86)\AVG Secure Search Folder Deleted : C:\Program Files (x86)\Ilivid Folder Deleted : C:\Program Files (x86)\yourfiledownloader Folder Deleted : C:\ProgramData\AVG Secure Search Folder Deleted : C:\ProgramData\Partner Folder Deleted : C:\Users\Owner\AppData\Local\AVG Secure Search Folder Deleted : C:\Users\Owner\AppData\Local\Ilivid Player Folder Deleted : C:\Users\Owner\AppData\LocalLow\AVG Secure Search Folder Deleted : C:\Users\Owner\AppData\Roaming\yourfiledownloader ***** [Registry] ***** Key Deleted : HKCU\Software\AVG Secure Search Key Deleted : HKCU\Software\Softonic Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKLM\Software\AVG Secure Search Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB} Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1 Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1 Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1 Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94} Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1 Key Deleted : HKLM\Software\Freeze.com Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6} Key Deleted : HKLM\SOFTWARE\Software Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar] Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. -\\ Mozilla Firefox v12.0 (en-US) Profile name : default File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xrif96xj.default\prefs.js C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xrif96xj.default\user.js ... Deleted ! Deleted : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\13.2.0.5"); Deleted : user_pref("avg.install.userSPSettings", "AVG Secure Search"); Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search"); Deleted : user_pref("keyword.URL", "hxxps://isearch.avg.com/search?cid={CAA2F8BD-02B4-4F36-8FE0-6457EC79D4BF}&[...] -\\ Google Chrome v [unable to get version] File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [6022 octets] - [20/11/2012 21:57:10] AdwCleaner[s1].txt - [6038 octets] - [20/11/2012 22:10:27] ########## EOF - C:\AdwCleaner[s1].txt - [6098 octets] ##########
  6. Here's the log after clicking on the search button. Things look good - I haven't run into any problems. # AdwCleaner v2.008 - Logfile created 11/20/2012 at 21:57:10 # Updated 17/11/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Owner - OWNER-PC # Boot Mode : Normal # Running from : C:\Users\Owner\Desktop\adwcleaner.exe # Option [search] ***** [services] ***** ***** [Files / Folders] ***** File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml Folder Found : C:\Program Files (x86)\AVG Secure Search Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search Folder Found : C:\Program Files (x86)\Ilivid Folder Found : C:\Program Files (x86)\yourfiledownloader Folder Found : C:\ProgramData\AVG Secure Search Folder Found : C:\ProgramData\Partner Folder Found : C:\Users\Owner\AppData\Local\AVG Secure Search Folder Found : C:\Users\Owner\AppData\Local\Ilivid Player Folder Found : C:\Users\Owner\AppData\LocalLow\AVG Secure Search Folder Found : C:\Users\Owner\AppData\Roaming\yourfiledownloader ***** [Registry] ***** Key Found : HKCU\Software\AVG Secure Search Key Found : HKCU\Software\Softonic Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Found : HKLM\Software\AVG Secure Search Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2} Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB} Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1 Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1 Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1 Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94} Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1 Key Found : HKLM\Software\Freeze.com Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32 Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7} Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6} Key Found : HKLM\SOFTWARE\Software Key Found : HKU\S-1-5-21-1525901576-730101952-2421870625-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar] Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. -\\ Mozilla Firefox v12.0 (en-US) Profile name : default File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xrif96xj.default\prefs.js Found : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\13.2.0.5"); Found : user_pref("avg.install.userSPSettings", "AVG Secure Search"); Found : user_pref("browser.search.defaultenginename", "AVG Secure Search"); Found : user_pref("keyword.URL", "hxxps://isearch.avg.com/search?cid={CAA2F8BD-02B4-4F36-8FE0-6457EC79D4BF}&[...] -\\ Google Chrome v [unable to get version] File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [5905 octets] - [20/11/2012 21:57:10] ########## EOF - C:\AdwCleaner[R1].txt - [5965 octets] ##########
  7. Hello again, Sorry for the delay; I had a part-time job to go to earlier. I have found the first scan from Malwarebyte Anti-Rootkit, but I didn't find any other logs. I also attached the ComboFix log. mbar-log-2012-11-20 (14-58-23).txt ComboFix.txt
  8. Okay. I have finished with the fixdamage tool in the Malwarebye Anti-Rootkit folder and have rebooted my computer.
  9. Okay, I have finished with the second scan of the Malwarebytes Anti-RootKit. It found no malware or threats the second time around. I have attached the second mbar log as well as the system log. I will now perform the Fix portion of your instructions through Malwarebytes Anti-RootKit. mbar-log-2012-11-20 (15-25-35).txt system-log.txt
  10. I am continuing with the scans; I understand the risks with the backdoor Trojan, but since I use this computer for personal use and have not accessed sensitive data such as my bank account since the attack, I am at the moment not too concerned with the re-install. If a problem arises again, I will consider it then. I am performing the Malwarebytes Anti-RootKit scan now (have already scanned with RogueKiller again and followed the steps).
  11. Thank you very much for helping me! Here is the results from the scan: RogueKiller V8.3.0 [Nov 19 2012] by Tigzy mail: tigzyRK<at>gmail<dot>com Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website: http://tigzy.geekstogo.com/roguekiller.php Blog: http://tigzyrk.blogspot.com Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : Owner [Admin rights] Mode : Scan -- Date : 11/20/2012 14:05:31 ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 12 ¤¤¤ [RUN][sUSP PATH] HKCU\[...]\Run : svñhîst (C:\Users\Owner\AppData\Local\Temp\58E.tmp) -> FOUND [RUN][sUSP PATH] HKUS\S-1-5-21-1525901576-730101952-2421870625-1000[...]\Run : svñhîst (C:\Users\Owner\AppData\Local\Temp\58E.tmp) -> FOUND [sHELL][sUSP PATH] HKCU\[...]\Windows : Load (C:\Users\Owner\LOCALS~1\Temp\msvcqkup.com) -> FOUND [sHELL][sUSP PATH] HKUS\S-1-5-21-1525901576-730101952-2421870625-1000[...]\Windows : Load (C:\Users\Owner\LOCALS~1\Temp\msvcqkup.com) -> FOUND [TASK][sUSP PATH] win4036e0 : \\.\globalroot\Device\HarddiskVolume2\Users\Owner\AppData\Local\Temp\win4036e0.dat -> FOUND [sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND [sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-1525901576-730101952-2421870625-1000\$0737a8c331ad1234faa51ff997f5aed5\n.) -> FOUND [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$0737a8c331ad1234faa51ff997f5aed5\n.) -> FOUND [HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$0737a8c331ad1234faa51ff997f5aed5\n.) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ [ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$0737a8c331ad1234faa51ff997f5aed5\U --> FOUND [ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-1525901576-730101952-2421870625-1000\$0737a8c331ad1234faa51ff997f5aed5\U --> FOUND [ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$0737a8c331ad1234faa51ff997f5aed5\L --> FOUND [ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-1525901576-730101952-2421870625-1000\$0737a8c331ad1234faa51ff997f5aed5\L --> FOUND ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ Infection : ZeroAccess ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\windows\system32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: Hitachi HTS545032B9A300 +++++ --- User --- [MBR] a33d6eb333eb65a44972cb41adbd01e0 [bSP] 2422303bf7dc06b6abc02a44aa45d06a : Windows Vista MBR Code Partition table: 0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo 1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 294454 Mo 2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 606115840 | Size: 9290 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[2]_S_11202012_02d1405.txt >> RKreport[1]_S_11202012_02d1403.txt ; RKreport[2]_S_11202012_02d1405.txt
  12. Hello, I'm a newbie when it comes to serious problems with my computer. I already ran AVG 2013 and Malwarebytes to try solving the issue, but the viruses continue to come back and are not permanently deleted. Any help with this issue would be greatly appreciated. I ran the DDS with the results attached below. dds.txt attach.txt
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