And again, reading more into what is posted in forums, I should have copied and pasted instead of attached. I swear I am trying to follow directions. DDS (Ver_2012-11-07.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16455 Run by Krista at 9:34:47 on 2012-11-16 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2933.935 [GMT -6:00] . AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664} . ============== Running Processes =============== . C:\PROGRA~2\AVG\AVG2013\avgrsa.exe C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\crypserv.exe C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe C:\Program Files (x86)\AVG\AVG2013\avgemca.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\Windows\SysWOW64\SAiAdmin.exe C:\Windows\SysWOW64\SAiDownloaderVista.exe C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files\Dell\DellDock\DellDock.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\AVG Secure Search\vprot.exe C:\Windows\splwow64.exe C:\Program Files\iPod\bin\iPodService.exe C:\Windows\system32\LogonUI.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Users\Krista\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\AVG Secure Search\vprot.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Windows\splwow64.exe C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE C:\Windows\notepad.exe C:\Windows\SysWOW64\rundll32.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = g.msn.com/USCON/1 uSearch Bar = Preserve uDefault_Page_URL = g.msn.com/USCON/1 mStart Page = hxxp://home.sweetim.com/?crg=3.1010000.10001&barid={6214D35F-F057-11E1-92C5-F04DA252C50D} mWinlogon: Userinit = userinit.exe, BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned> BHO: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO: {7C4155B9-EFE5-2364-45E9-6679A6060ED5} - <orphaned> BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll BHO: {99079a25-328f-4bd4-be04-00955acaa0a7} - <orphaned> BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - <orphaned> BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: SweetPacks Browser Helper: {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll TB: SweetPacks Toolbar for Internet Explorer: {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background uRun: [HLBackupScheduler] C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe uRun: [spotify] "C:\Users\Krista\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart uRun: [spotify Web Helper] "C:\Users\Krista\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun uRun: [installIQUpdater] "C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun uRun: [Avg2013] rundll32.exe "C:\Users\Krista\AppData\Local\Canon Easy-PhotoPrint EX\Avg2013\daibtuq.dll",RunServiceW mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe" mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe" mRun: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\GOOGLE~1.LNK - C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll TCP: NameServer = 192.168.1.1 TCP: Interfaces\{1679F72B-B2FA-4C47-895A-E7CE829EDA80} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{1679F72B-B2FA-4C47-895A-E7CE829EDA80}\452554E444E65647635313 : DHCPNameServer = 192.168.10.1 TCP: Interfaces\{1679F72B-B2FA-4C47-895A-E7CE829EDA80}\B427963747162E08993702960586F6E656 : DHCPNameServer = 69.78.235.35 69.78.96.14 TCP: Interfaces\{574F9F4B-94AF-4A1F-9A95-CDA28588B9DB} : DHCPNameServer = 69.78.235.35 69.78.96.14 TCP: Interfaces\{CEC87C89-125F-41BA-ABC1-139558405470} : DHCPNameServer = 192.168.1.1 Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - <orphaned> Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - <orphaned> Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - <orphaned> Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - <orphaned> x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - <orphaned> x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - <orphaned> x64-Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - <orphaned> x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned> x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - <orphaned> x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328] R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120] R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-10-5 111456] R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800] R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-10-19 55280] R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464] R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696] R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032] R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-11-9 30568] R2 acedrv11;acedrv11;C:\Windows\System32\drivers\acedrv11.sys [2011-4-14 335288] R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-18 169312] R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-10-19 98208] R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-6 5814392] R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-11-13 399432] R2 Sentinel64;Sentinel64;C:\Windows\System32\drivers\sentinel64.sys [2011-11-28 142120] R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2010-10-19 20984] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-10-19 172704] R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-10-19 56344] R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-10-19 158976] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-19 271872] R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-10-19 74280] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-10-19 245792] R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264] R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648] R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960] R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376] R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-11-13 676936] S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 284016] S3 ewusbnet;HUAWEI USB-NDIS miniport;C:\Windows\System32\drivers\ewusbnet.sys [2012-1-18 119296] S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-7-6 1038088] S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-7-19 48488] S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-22 1493352] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-11-5 196440] S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2012-3-26 22528] S3 SNTUSB64;SafeNet USB SuperPro/UltraPro/HardwareKey;C:\Windows\System32\drivers\SNTUSB64.SYS [2007-4-27 56872] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736] S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088] . =============== File Associations =============== . ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS4\dreamweaver.exe", "%1" . =============== Created Last 30 ================ . 2012-11-16 14:11:37 -------- d-----w- C:\Users\Krista\AppData\Local\{952A64D1-0348-4602-8550-97AB8EC723E4} 2012-11-14 22:02:35 -------- d-----w- C:\Users\Krista\AppData\Local\{A12E1650-C387-41E1-94D6-C5F466758C92} 2012-11-14 09:42:49 0 ----a-w- C:\Windows\SysWow64\sho87AC.tmp 2012-11-14 09:16:44 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui 2012-11-14 09:16:43 9728 ----a-w- C:\Windows\System32\Wdfres.dll 2012-11-14 09:16:43 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys 2012-11-14 09:16:43 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys 2012-11-14 09:07:02 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-11-14 09:07:02 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-11-14 09:07:01 140960 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll 2012-11-14 09:07:00 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2012-11-14 09:07:00 304640 ----a-w- C:\Program Files\Internet Explorer\IEShims.dll 2012-11-14 09:07:00 194048 ----a-w- C:\Program Files (x86)\Internet Explorer\IEShims.dll 2012-11-14 09:07:00 174216 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll 2012-11-14 09:02:50 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys 2012-11-14 09:02:50 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys 2012-11-14 09:02:49 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll 2012-11-14 09:02:49 744448 ----a-w- C:\Windows\System32\WUDFx.dll 2012-11-14 09:02:49 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll 2012-11-14 09:02:49 229888 ----a-w- C:\Windows\System32\WUDFHost.exe 2012-11-14 09:02:49 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll 2012-11-14 03:52:54 -------- d-----w- C:\Users\Krista\AppData\Roaming\GlarySoft 2012-11-14 03:52:54 -------- d-----w- C:\Program Files (x86)\Glary Utilities 2012-11-14 02:19:18 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-11-13 19:57:47 3147264 ----a-w- C:\Windows\System32\win32k.sys 2012-11-13 19:57:29 95744 ----a-w- C:\Windows\System32\synceng.dll 2012-11-13 19:57:29 78336 ----a-w- C:\Windows\SysWow64\synceng.dll 2012-11-13 19:41:21 -------- d-----w- C:\Users\Krista\AppData\Local\{76406977-0243-4994-9407-7F5B5B8F3930} 2012-11-12 03:38:06 -------- d-----w- C:\Users\Krista\AppData\Local\{4B2F051D-1860-4576-8549-0DAA78B5C15E} 2012-11-09 23:49:12 -------- d-----w- C:\Users\Krista\AppData\Roaming\AVG2013 2012-11-09 23:48:03 -------- d-----w- C:\Users\Krista\AppData\Local\AVG Secure Search 2012-11-09 23:47:37 -------- d-----w- C:\Users\Krista\AppData\Roaming\TuneUp Software 2012-11-09 23:47:16 -------- d-----w- C:\ProgramData\AVG Secure Search 2012-11-09 23:46:47 30568 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys 2012-11-09 23:46:37 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search 2012-11-09 23:46:31 -------- d-----w- C:\Program Files (x86)\AVG Secure Search 2012-11-09 23:44:36 -------- d--h--w- C:\$AVG 2012-11-09 23:44:36 -------- d-----w- C:\ProgramData\AVG2013 2012-11-09 23:43:41 -------- d-----w- C:\Program Files (x86)\AVG 2012-11-09 19:37:24 -------- d-----w- C:\8f5b24c872ce0d860f5c3286f6b7b981 2012-11-09 19:18:21 -------- d-----w- C:\Users\Krista\AppData\Local\MFAData 2012-11-09 19:18:21 -------- d-----w- C:\Users\Krista\AppData\Local\Avg2013 2012-11-09 19:18:21 -------- d-----w- C:\ProgramData\MFAData 2012-11-09 14:32:33 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{36E36E7B-B8EF-4659-B0D8-1E05D6CD244E}\offreg.dll 2012-11-09 14:08:27 -------- d-----w- C:\Users\Krista\AppData\Local\{4DDAE2D4-BE01-4585-BE66-131FBCA646CE} 2012-11-09 01:07:41 117182464 ----a-w- C:\Users\Krista\kavkis.msi 2012-11-09 01:06:31 -------- d-----w- C:\Program Files (x86)\Kaspersky 2012-11-09 01:04:24 -------- d-----w- C:\Users\Krista\AppData\Local\{E99F85B6-DEF5-48C0-BDA3-F957443563EF} 2012-11-08 01:58:46 -------- d-----w- C:\Users\Krista\AppData\Local\{98890930-2EA7-4AD7-9286-3817F3AF0322} 2012-11-07 06:28:50 -------- d-----w- C:\Users\Krista\AppData\Local\{C3F2D97D-2F2C-4BA3-8A7E-1090B6A0BBC1} 2012-11-05 18:04:05 -------- d-----w- C:\Users\Krista\AppData\Local\{8F89C7E7-5FDD-4992-B943-ECE1C4B808F3} 2012-11-05 16:06:18 9291768 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{36E36E7B-B8EF-4659-B0D8-1E05D6CD244E}\mpengine.dll 2012-11-05 16:06:10 279656 ------w- C:\Windows\System32\MpSigStub.exe 2012-11-05 16:01:32 196440 ----a-w- C:\Windows\System32\drivers\HipShieldK.sys 2012-11-05 16:00:41 -------- d-----w- C:\Users\Krista\AppData\Local\McAfee Anti-Theft 2012-11-05 15:43:41 -------- d-----w- C:\Users\Krista\AppData\Local\{46ABA313-9670-4FF2-BA54-6051D658DFE6} 2012-11-05 15:25:37 -------- d-----w- C:\Users\Krista\AppData\Local\{17153C70-FA0C-45C7-8E8E-C4EC08F57626} 2012-11-05 14:55:00 -------- d-----w- C:\Users\Krista\AppData\Roaming\Malwarebytes 2012-11-05 14:54:38 -------- d-----w- C:\ProgramData\Malwarebytes 2012-11-02 22:40:57 -------- d-----w- C:\Users\Krista\AppData\Local\{DDE82DA7-7D2F-4824-9D2F-8816CE65F393} 2012-11-02 02:21:30 -------- d-----w- C:\Program Files (x86)\GridinSoft Trojan Killer 2012-11-02 02:14:06 -------- d-----w- C:\Users\Krista\AppData\Local\Threat Expert 2012-11-02 02:09:32 -------- d-----w- C:\Users\Krista\AppData\Local\{B9EF04C1-7315-4FFC-AF11-DA8B5FEC6CA4} 2012-10-31 14:28:37 -------- d-----w- C:\Program Files (x86)\PC Tools 2012-10-31 14:22:38 251560 ----a-w- C:\Windows\System32\drivers\PCTSD64.sys 2012-10-31 14:22:38 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools 2012-10-31 14:21:57 -------- d-----w- C:\Users\Krista\AppData\Roaming\TestApp 2012-10-31 14:11:14 -------- d-----w- C:\Windows\AxInstSV 2012-10-31 14:06:32 -------- d-----w- C:\Users\Krista\AppData\Local\{A28AA067-2B87-4C4A-BA85-A822AFBA510A} 2012-10-22 19:02:44 154464 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys 2012-10-19 01:43:54 -------- d-----w- C:\Users\Krista\AppData\Local\{9DB333DC-E541-48C7-B3BB-12C7CD6AFF04} . ==================== Find3M ==================== . 2012-10-15 09:48:50 63328 ----a-w- C:\Windows\System32\drivers\avgidsha.sys 2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll 2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-10-05 09:32:50 111456 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys 2012-10-02 09:30:38 185696 ----a-w- C:\Windows\System32\drivers\avgldx64.sys 2012-09-21 09:46:04 200032 ----a-w- C:\Windows\System32\drivers\avgtdia.sys 2012-09-21 09:46:00 225120 ----a-w- C:\Windows\System32\drivers\avgloga.sys 2012-09-14 19:23:40 2048 ----a-w- C:\Windows\System32\tzres.dll 2012-09-14 18:30:38 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2012-09-14 09:05:18 40800 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys 2012-08-31 18:02:20 1656688 ----a-w- C:\Windows\System32\drivers\ntfs.sys 2012-08-30 18:11:01 3971440 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-08-30 18:11:00 3915632 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2012-08-30 18:10:31 5473136 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-08-24 18:05:28 220160 ----a-w- C:\Windows\System32\wintrust.dll 2012-08-24 17:10:47 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll 2012-08-21 18:01:20 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys 2012-08-21 18:01:20 125872 ----a-w- C:\Windows\System32\GEARAspi64.dll 2012-08-21 18:01:20 106928 ----a-w- C:\Windows\SysWow64\GEARAspi.dll 2012-08-18 15:43:05 362496 ----a-w- C:\Windows\System32\wow64win.dll 2012-08-18 15:43:05 243200 ----a-w- C:\Windows\System32\wow64.dll 2012-08-18 15:43:05 13312 ----a-w- C:\Windows\System32\wow64cpu.dll 2012-08-18 15:42:31 215040 ----a-w- C:\Windows\System32\winsrv.dll 2012-08-18 15:40:26 16384 ----a-w- C:\Windows\System32\ntvdm64.dll 2012-08-18 15:37:49 425984 ----a-w- C:\Windows\System32\KernelBase.dll . ============= FINISH: 9:39:07.23 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-07.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 3/28/2011 6:02:57 PM System Uptime: 11/16/2012 6:41:38 AM (3 hours ago) . Motherboard: Dell Inc. | | 08VFX1 Processor: Intel® Pentium® CPU P6100 @ 2.00GHz | U2E1 | 1859/133mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 283 GiB total, 203.911 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . Acrobat.com Adobe Acrobat 9 Pro - English, Français, Deutsch Adobe After Effects CS4 Adobe After Effects CS4 Presets Adobe After Effects CS4 Template Projects & Footage Adobe After Effects CS4 Third Party Content Adobe AIR Adobe Anchor Service CS4 Adobe Anchor Service x64 CS4 Adobe Asset Services CS4 Adobe Bridge CS4 Adobe CMaps CS4 Adobe CMaps x64 CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Extra Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Recommended Settings CS4 Adobe Color Video Profiles AE CS4 Adobe Community Help Adobe Contribute CS4 Adobe Creative Suite 4 Master Collection Adobe CS4 American English Speech Analysis Models Adobe CS4 French Speech Analysis Models Adobe CS4 German Speech Analysis Models Adobe CS4 International English Speech Analysis Models Adobe CS4 Italian Speech Analysis Models Adobe CS4 Japanese Speech Analysis Models Adobe CS4 Korean Speech Analysis Models Adobe CS4 Spanish Speech Analysis Models Adobe CSI CS4 Adobe CSI CS4 x64 Adobe Default Language CS4 Adobe Device Central CS4 Adobe Download Assistant Adobe Dreamweaver CS4 Adobe Drive CS4 Adobe Drive CS4 x64 Adobe Dynamiclink Support Adobe Encore CS4 Adobe Encore CS4 Codecs Adobe Encore CS4 Library Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS4 Adobe Fireworks CS4 Adobe Flash CS4 Adobe Flash CS4 Extension - Flash Lite STI en Adobe Flash CS4 STI-en Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX 64-bit Adobe Fonts All Adobe Fonts All x64 Adobe Illustrator CS4 Adobe InDesign CS4 Adobe InDesign CS4 Application Feature Set Files (Roman) Adobe InDesign CS4 Common Base Files Adobe InDesign CS4 Icon Handler Adobe InDesign CS4 Icon Handler x64 Adobe Linguistics CS4 Adobe Linguistics CS4 x64 Adobe Media Encoder CS4 Adobe Media Encoder CS4 Additional Exporter Adobe Media Encoder CS4 Dolby Adobe Media Encoder CS4 Exporter Adobe Media Encoder CS4 Importer Adobe Media Player Adobe MotionPicture Color Files CS4 Adobe OnLocation CS4 Adobe Output Module Adobe PDF Library Files CS4 Adobe PDF Library Files x64 CS4 Adobe Photoshop CS4 Adobe Photoshop CS4 (64 Bit) Adobe Photoshop CS4 Support Adobe Photoshop CS5.1 Adobe Photoshop Elements 6.0 Adobe Photoshop Elements 8.0 Adobe Premiere Pro CS4 Adobe Premiere Pro CS4 Functional Content Adobe Premiere Pro CS4 Third Party Content Adobe Reader X (10.1.4) Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe SGM CS4 Adobe Shockwave Player 11.5 Adobe SING CS4 Adobe Soundbooth CS4 Adobe Soundbooth CS4 Codecs Adobe Type Support CS4 Adobe Type Support x64 CS4 Adobe Update Manager CS4 Adobe Version Cue CS4 Server Adobe WinSoft Linguistics Plugin Adobe WinSoft Linguistics Plugin x64 Adobe XMP Panels CS4 AdobeColorCommonSetCMYK Advanced Audio FX Engine Advanced Font Viewer 5.1 Apple Application Support Apple Mobile Device Support Apple Software Update Avery Template Avery Wizard 4.0 AVG 2013 AVG Security Toolbar Bonjour Canon Easy-PhotoPrint EX Canon Easy-WebPrint EX Canon MG5200 series MP Drivers Canon MG5200 series User Registration Canon MP Navigator EX 4.0 Canon My Printer Canon Solution Menu EX Canon Utilities Digital Photo Professional 1.0 Chloe's Dream Resort Connect Corel Graphics - Windows Shell Extension Corel Graphics - Windows Shell Extension 64 Bit CorelDRAW Graphics Suite X5 CorelDRAW Graphics Suite X5 - BR CorelDRAW Graphics Suite X5 - Capture CorelDRAW Graphics Suite X5 - Common CorelDRAW Graphics Suite X5 - Connect CorelDRAW Graphics Suite X5 - Custom Data CorelDRAW Graphics Suite X5 - Draw CorelDRAW Graphics Suite X5 - EN CorelDRAW Graphics Suite X5 - ES CorelDRAW Graphics Suite X5 - Filters CorelDRAW Graphics Suite X5 - FontNav CorelDRAW Graphics Suite X5 - FR CorelDRAW Graphics Suite X5 - IPM CorelDRAW Graphics Suite X5 - PHOTO-PAINT CorelDRAW Graphics Suite X5 - Photozoom Plugin CorelDRAW Graphics Suite X5 - Premium Fonts CorelDRAW Graphics Suite X5 - Redist CorelDRAW Graphics Suite X5 - Setup Files CorelDRAW Graphics Suite X5 - VBA CorelDRAW Graphics Suite X5 - VideoBrowser CorelDRAW Graphics Suite X5 - VSTA CorelDRAW Graphics Suite X5 - WT CorelDRAW® Graphics Suite X5 Coupon Printer for Windows Crickler Crosswords D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell DataSafe Online Dell Dock Dell Edoc Viewer Dell Getting Started Guide Dell Home Systems Service Agreement Dell Webcam Central DW WLAN Card Easter Eggztravaganza Elizabeth Find MD Diagnosis Mystery: Season 2 Encoder Pro v5.7.0 EPSON Printer Software F.A. Davis's Nursing Care Plans, 8e ffdshow [rev 2527] [2008-12-19] File Type Assistant FrostWire 5.3.9 Glary Utilities 2.50.0.1632 Google Apps Migration For Microsoft Outlook® 2.3.12.34 Google Apps Sync™ for Microsoft Outlook® 3.2.353.947 Google Calendar Sync Google Update Helper GoToAssist 8.0.0.514 Hell's Kitchen Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946040) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946308) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946344) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947540) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947789) Hoyle Puzzle and Board Games 2011 HP Deskjet 3050 J610 series Basic Device Software HP Deskjet 3050 J610 series Help HP Deskjet 3050 J610 series Product Improvement Study HP Photo Creations HP Update InstallIQ Updater Intel® Graphics Media Accelerator Driver Intel® Management Engine Components Internet Explorer Toolbar 4.6 by SweetPacks iTunes Java Auto Updater Java 6 Update 20 Java 6 Update 20 (64-bit) Jessica's BowWow Bistro Junk Mail filter update kuler Live! Cam Avatar Creator Malwarebytes Anti-Malware version 1.65.1.1000 Megapolis Mesh Runtime Messenger Companion Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Runtime (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Starter 2010 - English Microsoft Office Word MUI (English) 2010 Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual Studio Tools for Applications 2.0 - ENU Microsoft Visual Studio Tools for Applications 2.0 Runtime Microsoft_VC80_ATL_x86 Microsoft_VC80_ATL_x86_x64 Microsoft_VC80_CRT_x86 Microsoft_VC80_CRT_x86_x64 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFC_x86_x64 Microsoft_VC80_MFCLOC_x86 Microsoft_VC80_MFCLOC_x86_x64 Microsoft_VC90_ATL_x86 Microsoft_VC90_ATL_x86_x64 Microsoft_VC90_CRT_x86 Microsoft_VC90_CRT_x86_x64 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFC_x86_x64 Microsoft_VC90_MFCLOC_x86 Microsoft_VC90_MFCLOC_x86_x64 MotoHelper MergeModules MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK OPERATION Mania PDF Settings CS4 PDF Settings CS5 Petz Dogz 2 PhotoScape Photoshop Camera Raw Photoshop Camera Raw_x64 Pickers: Adventures in Rust Pixel Bender Toolkit ProtectDisc Driver, Version 11 QBXMLRP2 QuickBooks QuickBooks Pro 2009 QuickLink Mobile Quickset64 Realtek High Definition Audio Driver RollerCoaster Tycoon 3: Platinum Roxio Burn SAi Production Suite Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition Sentinel Protection Installer 7.4.0 Shared C Run-time for x64 Spotify Suite Shared Configuration CS4 SupportSoft Assisted Service Synaptics Pointing Device Driver TextTwist 2 Unity Web Player Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition Update Installer for WildTangent Games App Verizon V CAST Media Manager Visual Basic for Applications ® Core Visual Basic for Applications ® Core - English Visual Studio 2010 x64 Redistributables WildTangent Games WildTangent Games App WildTangent Games App (Dell Games) Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Word Challenge Extreme Word Monaco Word U . ==== Event Viewer Messages From Past Week ======== . 11/9/2012 9:07:06 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the mcmscsvc service. 11/9/2012 9:06:33 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McNASvc service. 11/9/2012 9:04:37 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McMPFSvc service. 11/9/2012 9:02:11 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MSK80Service service. 11/16/2012 9:12:55 AM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file. 11/16/2012 8:11:58 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. 11/16/2012 2:08:04 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service. 11/16/2012 12:07:37 AM, Error: Service Control Manager [7001] - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error: The service has not been started. 11/16/2012 12:07:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service stisvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 11/15/2012 11:04:46 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {8BC3F05E-D86B-11D0-A075-00C04FB68820} and APPID {8BC3F05E-D86B-11D0-A075-00C04FB68820} to the user KRISTA\Guest SID (S-1-5-21-780073479-3190084785-2729974484-501) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 11/15/2012 10:31:04 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. 11/15/2012 10:31:04 PM, Error: Service Control Manager [7001] - The MBAMService service depends on the MBAMProtector service which failed to start because of the following error: The system cannot find the file specified. 11/15/2012 10:31:01 PM, Error: Microsoft-Windows-TaskScheduler [413] - Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183. 11/15/2012 10:30:58 PM, Error: Service Control Manager [7000] - The MBAMProtector service failed to start due to the following error: The system cannot find the file specified. 11/14/2012 5:43:05 AM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit. 11/14/2012 4:09:22 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 11/14/2012 3:45:33 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the QBCFMonitorService service to connect. 11/13/2012 9:43:00 PM, Error: Microsoft-Windows-DistributedCOM [10001] - Unable to start a DCOM Server: {E9513610-F218-4DDA-B954-2C7E6BA7CABB} as /. The error: "740" Happened while starting this command: C:\PROGRA~2\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe -Embedding 11/12/2012 3:20:20 AM, Error: Service Control Manager [7034] - The McAfee Application Installer Cleanup (0300371352470432) service terminated unexpectedly. It has done this 1 time(s). . ==== End Of File ===========================
