antzurlo

Any help?!? Thanks!

after downloading a program from a well known download site, then running Malwarebytes, some adware/spyware was found that was deleted. I want to make sure everything is clean! Below is the Hijack this log, and below that the malwarebytes log when it detected the adware (i know, it was not updated), and after (with the most recent update.) Am i clean?! thanks! -- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:53:02 AM, on 5/4/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: (no name) - Disabled:{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file) O2 - BHO: (no name) - Disabled:{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file) O2 - BHO: (no name) - Disabled:{DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file) O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [bCWipeTM Startup] "C:\Program Files (x86)\Jetico\BCWipe\BCWipeTM.exe" startup O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneCmd.exe" clear O4 - HKCU\..\Run: [E-MU USB Audio Control Panel] "C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe" O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll (file missing) O23 - Service: Andrea RT Filters Service (AERTFilters) - Unknown owner - C:\Windows\system32\AERTSr64.exe (file missing) O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing) O23 - Service: E-MU Audio Service (emaudsv) - Unknown owner - C:\Windows\system32\emaudsv.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: lxct_device - - C:\Windows\system32\lxctcoms.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneService.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: RelevantKnowledge - Unknown owner - C:\Program Files (x86)\RelevantKnowledge\rlservice.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing) -- End of file - 7005 bytes Malwarebytes' Anti-Malware 1.36 Database version: 2064 Windows 6.0.6001 Service Pack 1 5/4/2009 9:37:01 AM mbam-log-2009-05-04 (09-37-01).txt Scan type: Quick Scan Objects scanned: 64437 Time elapsed: 1 minute(s), 54 second(s) Memory Processes Infected: 1 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 2 Files Infected: 8 Memory Processes Infected: C:\Program Files (x86)\RelevantKnowledge\rlservice.exe (Adware.RelevantKnowledge) -> Unloaded process successfully. Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831} (Adware.RelevantKnowledge) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge (Spyware.Marketscore) -> Quarantined and deleted successfully. C:\Program Files (x86)\RelevantKnowledge (Spyware.Marketscore) -> Quarantined and deleted successfully. Files Infected: C:\Program Files (x86)\RelevantKnowledge\rlservice.exe (Adware.RelevantKnowledge) -> Quarantined and deleted successfully. C:\Users\Ant\AppData\Local\Temp\CSM23C6.tmp (Adware.RelevantKnowledge) -> Quarantined and deleted successfully. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\About RelevantKnowledge.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Privacy Policy and User License Agreement.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Support.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Uninstall Instructions.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully. C:\Program Files (x86)\RelevantKnowledge\rlls.dll (Spyware.Marketscore) -> Quarantined and deleted successfully. C:\Program Files (x86)\RelevantKnowledge\rlvknlg.exe (Spyware.Marketscore) -> Quarantined and deleted successfully. -- Most recent scan- Malwarebytes' Anti-Malware 1.36 Database version: 2073 Windows 6.0.6001 Service Pack 1 5/4/2009 9:50:54 AM mbam-log-2009-05-04 (09-50-54).txt Scan type: Quick Scan Objects scanned: 64094 Time elapsed: 48 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

nevermind, i updated and the problem went away.

it says it will delete on reboot, and still it keeps appearing. am i infected with anything? Malwarebytes log- Malwarebytes' Anti-Malware 1.35 Database version: 1932 Windows 6.0.6001 Service Pack 1 4/2/2009 10:38:35 AM mbam-log-2009-04-02 (10-38-35).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 217892 Time elapsed: 29 minute(s), 56 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 5 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{08165ea0-e946-11cf-9c87-00aa005127ed} (Trojan.BHO) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{7d559c10-9fe9-11d0-93f7-00aa0059ce02} (Trojan.BHO) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{7fc0b86e-5fa7-11d1-bc7c-00c04fd929db} (Trojan.BHO) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{abbe31d0-6dae-11d0-beca-00c04fd940be} (Trojan.BHO) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{f5175861-2688-11d0-9c5e-00aa00a45957} (Trojan.BHO) -> Delete on reboot. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:25:12 PM, on 4/2/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe C:\Program Files (x86)\Digital Line Detect\DLG.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE C:\Program Files (x86)\Ableton\Live 7.0.14\Program\Live 7.0.14.exe C:\Program Files (x86)\EverNote\EverNote.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: (no name) - Disabled:{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file) O2 - BHO: (no name) - Disabled:{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file) O2 - BHO: (no name) - Disabled:{DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file) O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86) \Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneCmd.exe" clear O4 - HKCU\..\Run: [E-MU USB Audio Control Panel] "C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe" O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files (x86)\Digital Line Detect\DLG.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O23 - Service: Andrea RT Filters Service (AERTFilters) - Unknown owner - C:\Windows\system32\AERTSr64.exe (file missing) O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing) O23 - Service: E-MU Audio Service (emaudsv) - Unknown owner - C:\Windows\system32\emaudsv.exe (file missing) O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: lxct_device - - C:\Windows\system32\lxctcoms.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneService.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing) -- End of file - 7667 bytes thank you all for your very, very kind help!