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ryanzoo06

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Everything posted by ryanzoo06

  1. Thanks for such promptness. I am not opposed to a re-install. Oddly enough I had just done a reinstall of windows about 3 months ago. My question is if I do this verse trying to clean the computer, can I still run the usual backups and system images to allow reconfiguring of laptop once done with install, or is there a chance of the backups/system image of becoming infected? Thanks again, Mark
  2. I am having a problem similiar to a post in October, malwarebytes detected the two svchost.exe files on my laptop but cannot remove them (norton 360 and norton power eraser did not detect these). I read through the earlier post and have attached the files initially requested in that posting - dds.txt and attach.txt; as well as a roguekiller log. One thing with the roguekiller scan, it appeared to complete it's scan (very quicky) but when it tried to launch internet to open a webpage the computer kept freezing and wouldn't load the page. As an additional note, presently the computer seems rather hit and miss on what websites it will allow/launch, for example I could not open to download the ddc.scr or ddc.com links neither for run or save. I had to download/save the files on another computer to a flash drive and then run them on the laptop with the issues. Back to issue at hand, not knowing what is being looked for in the please let me know if in fact the roquekiller process did not complete correctly. I also did download the tdsskiller but did not run it yet awaiting instructions. Thanks, Mark attach.txt dds.txt RKreport2_S_11062012_02d2006.txt
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