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Shirleykingcci

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Everything posted by Shirleykingcci

  1. I did what you said but they can see what I do then the do worse attach.txt dds.txt
  2. They are in my computer as we speak they see everything I do
  3. Hello I'm coming to you for help. I have been saying I've had a bug or a virus for months and months. Your maiwarebytes expired. I feel like all the while I've been trying to get rid of this issue I have actually helped it along. About 2 weeks ago it all came to a head when my laptop, droid phone and my Desktop PC were taken over by something. I am only concerned about my laptop at the time because I use it for work. I am to a point where I dont even know what to do and if I do something it makes it worse now. At 1st I started noticing my file being duplicated and my screen would go bright and then get really dim I've downloaded and then removed all sorts of things I should'nt have trying to fix this laptop and my other computers. I have scaned this computer with several different things and nothing shows up but I can feel its still here Crazy maybe! This scared me to think that someone could have that much control. Can you point me in the right direction please. I have been reading online threads on this forum when I google different services that are running and the dont have a discription. I run Window 7 64 bit Home Premium and have a ASUS Laptop I used to have firefox but I could never get it to connect right again so I uninstalled it I just got IE 9 to work.again. I cant restore to a earlier time. I cant do a back up. I dont have a log to attach. I can follow instructions. Thank you very much. I was told to repost here from Support I have been given some march orders to folow as of now .
  4. Hello I'm coming to you for help. I have been saying I've had a bug or a virus for months and months. Your maiwarebytes expired. I feel like all the while I've been trying to get rid of this issue I have actually helped it along. About 2 weeks ago it all came to a head when my laptop, droid phone and my Desktop PC were taken over by something. I am only concerned about my laptop at the time because I use it for work. I am to a point where I dont even know what to do and if I do something it makes it worse now. At 1st I started noticing my file being duplicated and my screen would go bright and then get really dim I've downloaded and then removed all sorts of things I should'nt have trying to fix this laptop and my other computers. I have scaned this computer with several different things and nothing shows up but I can feel its still here Crazy maybe! This scared me to think that someone could have that much control. Can you point me in the right direction please. I have been reading online threads on this forum when I google different services that are running and the dont have a discription. I run Window 7 64 bit Home Premium and have a ASUS Laptop I used to have firefox but I could never get it to connect right again so I uninstalled it I just got IE 9 to work.again. I cant restore to a earlier time. I cant do a back up. I dont have a log to attach. I can follow instructions. Thank you very much.
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