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MashiMaro

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  1. Hi daledoc1, Thanks for the quick reply. "DDS.txt" and "Attach.txt" are attached. Protection log from 09/27/2012 and 09/28/2012 attached. I was updating manually a few times a day, since scheduled update did not occur. I also tried scheduling a test scan. Just like the scheduled update, the scan was scheduled just fine but wouldn't run at the specified time. It's strange, because the MBAMScheduler service could be stopped/started without any problem. I also looked at the MD5 hash of the file "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe", and it's "0DCF16B1449811EFA47AB52CAC84093C" which is the correct MD5, I believe. Nothing out of the ordinary. DDS.txt Attach.txt protection-log-2012-09-27.txt protection-log-2012-09-28.txt
  2. Running MBAM Pro 1.65.0.1400 (paid) on Windows 7 Pro x64 with SP1. Set scheduled automatic update to hourly, but the scheduled update never ran at all (protection module loaded just fine at startup). Since I set MBAM to notify me if the definition is outdated by 1 day, that's how I found out it wasn't updating. When I opened MBAM and forced a manual update, it downloaded the definition updates just fine. Was able to ping 93.184.215.73 continuously just fine (around 15 ms average). No problem from traceroute, got there in about 8 hops. Downloaded "mbam-clean.exe" (1.60.2.0003) from http://downloads.mal...file/mbam_clean and ran it, then redownloaded/reinstalled MBAM from scratch. ---> Did not solve this update problem Within MBAM, deleted scheduled update task, recreated it, changed to other schedule type (real time, etc.) ---> Did not solve this problem. Stopped then restarted "MBAMScheduler" service (net stop/start mbamscheduler) didn't solve the problem. No AV installed, so no interference from AV. Installed AV (SEP 11.0 RU7 MP2) once just to run a full system scan, showed no infection, uninstalled it afterwards. Scanned using MBAM with definitions from 09/26, no infection. Scanned offline using Symantec Endpoint Recovery Tool bootable CD with latest Symantec definition showed no infection. Comcast residential connection, behind regular NAT/SPI home router/firewall, nothing blocked. No host-based software firewall. As mentioned earlier, manual updating working fine. Attached are "CheckResults.txt" from "mbam-check-1.10.0.1000". In CheckResults, you will see the latest defs, that's only because I forced manual update. Never had this problem with 1.62, only started after updating to 1.65 (as mentioned earlier, clean install after mbam-clean didn't resolve the problem, it would still occur after a while). I've tried everything I could think of. Hopefully I'll have more luck with the next version of MBAM after 1.65 CheckResults.txt
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