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atldude

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  1. Thanks for the advise to update/cleanup my system. I will do as suggested and report back if there are any issues. Thanks for all your help and prompt responses.
  2. Sir, you have been really patient and thorough in helping cleanup my system. You are a genius and very professional in guiding me through the steps methodically. Thank you very much.

  3. Thanks Charlie. I am traveling right now and will post the log tonight when I return home.
  4. Mr.Charlie, this trick of yours worked. I am able to do Windows update now. Thanks for all your help and guidance with cleaning the infection on my system. You are truly knowledgable and genius. I cannot thank you enough.
  5. I did as advised, but still windows update fails. It keeps checking for updates, but does not seem to find and download the updates. ANy suggestions?
  6. I am sorry, but that did not fix it. It still gives the same error.
  7. Does that mean, my system is clean now? Thanks for all your help and guiding me with patience. Also, It appears that all this malware scans and cleanup has affected my Windows update feature. When I do windows update, I receive the error code 80096001. Search for updates, searches for about two seconds and then receives this error code. Please advise how do I fix this.
  8. I followed the steps as indicated in the link, but I do not see the icon nor ESET in Start Programs like below: Open the main program window by double-clicking the ESET icon in your Windows notification area or by clicking Start All Programs ESET ESET Smart Security or ESET NOD32 Antivirus. Please advise.
  9. It appears that all this malware scans and cleanup has affected my Windows update feature. When I do windows update, I receive the error code 80096001. Search for updates, searches for about two seconds and then receives this error code. Please advise how do I fix this.
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