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chakadog

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  1. Hi Maniac -- thanks for helping solve my malware problem. I followed your instructions and here is the log. Please note no malicious items found. While this is a huge relief, I wonder why Trojan.Zbot was showing up in full sacns using safe mode? Any input on this topic is much appreciated. Thanks again! Malwarebytes Anti-Malware 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.25.10 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Roland :: ROLAND-PC [administrator] 9/25/2012 10:49:21 AM mbam-log-2012-09-25 (10-49-21).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 221874 Time elapsed: 30 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)
  2. I have two laptops infected with Troan.Zbot. I am very concerned about this. I did a full MBAM scan in safe mode. Here are the results: Malwarebytes Anti-Malware 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.24.09 Windows 7 Service Pack 1 x64 NTFS (Safe Mode) Internet Explorer 9.0.8112.16421 Roland :: ROLAND-PC [administrator] 9/25/2012 6:29:50 AM mbam-log-2012-09-25 (07-10-58).txt Scan type: Full scan (C:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 359383 Time elapsed: 23 minute(s), 47 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Program Files (x86)\pdfsam\pdfsam-starter.exe (Trojan.Zbot) -> No action taken. (end) I then did a MBAM quick scan -- NOT in Safe Mode: Malwarebytes Anti-Malware 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.25.08 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Roland :: ROLAND-PC [administrator] 9/25/2012 7:27:22 AM mbam-log-2012-09-25 (07-27-22).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 221252 Time elapsed: 1 minute(s), 45 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) Then I ran DDS (NOT in Safe Mode): . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.7.2 Run by Roland at 7:24:38 on 2012-09-25 Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8073.5757 [GMT -7:00] . AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Program Files\IDT\WDM\STacSV64.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\WUDFHost.exe C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\Program Files\Intel\WiFi\bin\ZCfgSvc7.exe C:\Windows\system32\WLANExt.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\brsvc01a.exe C:\Windows\System32\spoolsv.exe C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe C:\Program Files\Common Files\SPBA\upeksvr.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\IDT\WDM\AESTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe c:\Program Files\Dell\Feature Enhancement Pack\DFEPService.exe C:\Windows\system32\IProsetMonitor.exe C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe C:\Windows\system32\DRIVERS\o2flash.exe c:\Windows\SysWOW64\srvany.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\Ellie Mae\SCAppMgr\SCAppMgr.exe c:\Windows\sysWOW64\SDIOAssist.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\SysWOW64\brss01a.exe C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\DellTPad\Apoint.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe C:\Program Files\Dell\Feature Enhancement Pack\DFEPApplication.exe C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe C:\dell\DBRM\Reminder\DbrmTrayicon.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Dell\Feature Enhancement Pack\SmartSettings.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files\DellTPad\Apntex.exe C:\Windows\system32\conhost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\DellTPad\HidFind.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\svchost.exe -k bthsvcs C:\Windows\SysWOW64\RunDll32.exe C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Windows\system32\taskeng.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://news.google.com/nwshp?hl=en&tab=wn uInternet Settings,ProxyOverride = <local> mWinlogon: Userinit=userinit.exe, BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1035\TmIEPlg32.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe uRun: [Google Update] "C:\Users\Roland\AppData\Local\Google\Update\GoogleUpdate.exe" /c mRun: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe" mRun: [<NO NAME>] mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [ROC_ROC_NT] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT StartupFolder: C:\Users\Roland\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SMARTS~1.LNK - C:\Program Files (x86)\Dell\Feature Enhancement Pack\SmartSettings.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) mPolicies-system: PromptOnSecureDesktop = 0 (0x0) mPolicies-system: DisableCAD = 1 (0x1) IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105 IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll Trusted Zone: aol.com\free DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxps://www.linkedin.com/cab/LinkedInContactFinderControl.cab TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{1378A2B8-426B-4B54-AFD4-896B8652F1D7} : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{1378A2B8-426B-4B54-AFD4-896B8652F1D7}\24C657560516E64616 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{1378A2B8-426B-4B54-AFD4-896B8652F1D7}\34963736F61323836303 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{1378A2B8-426B-4B54-AFD4-896B8652F1D7}\34963736F62353534383 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{1378A2B8-426B-4B54-AFD4-896B8652F1D7}\7596C636F687D27657563747 : DhcpNameServer = 209.18.47.61 209.18.47.62 TCP: Interfaces\{1378A2B8-426B-4B54-AFD4-896B8652F1D7}\96261686E6 : DhcpNameServer = 172.16.2.5 172.18.82.11 4.2.2.2 TCP: Interfaces\{158DCF51-CC4A-4B13-93C7-5C57489A3F57} : DhcpNameServer = 192.168.1.1 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL LSA: Authentication Packages = msv1_0 wvauth BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1035\TmIEPlg32.dll BHO-X64: Trend Micro NSC BHO - No File BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO-X64: SkypeIEPluginBHO - No File BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL BHO-X64: URLRedirectionBHO - No File BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File mRun-x64: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun-x64: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" mRun-x64: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe" mRun-x64: [(Default)] mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun-x64: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [ROC_ROC_NT] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm AppInit_DLLs-X64: C:\Windows\SysWOW64\nvinit.dll SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL Hosts: 127.0.0.1 www.spywareinfo.com . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?] R0 nvpciflt;nvpciflt;C:\Windows\system32\DRIVERS\nvpciflt.sys --> C:\Windows\system32\DRIVERS\nvpciflt.sys [?] R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?] R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\system32\DRIVERS\stdcfltn.sys --> C:\Windows\system32\DRIVERS\stdcfltn.sys [?] R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960] R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-12-7 89600] R2 Credential Vault Host Control Service;Credential Vault Host Control Service;C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [2011-5-13 1043872] R2 Credential Vault Host Storage;Credential Vault Host Storage;C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [2011-5-13 36768] R2 DFEPService;Dell Feature Enhancement Pack Service;C:\Program Files\Dell\Feature Enhancement Pack\DFEPService.exe [2011-8-24 2279320] R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;C:\Windows\system32\IProsetMonitor.exe --> C:\Windows\system32\IProsetMonitor.exe [?] R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-23 212944] R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-12-7 1997416] R2 O2SDIOAssist;O2SDIOAssist;C:\Windows\SysWOW64\srvany.exe [2011-12-7 8192] R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-1-14 1153368] R2 SCAppMgr;Smart Client Manager;C:\Program Files (x86)\Ellie Mae\SCAppMgr\SCAppMgr.exe [2011-12-22 65536] R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-6-5 378472] R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-9-2 2735528] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-12-7 2656536] R2 Wave Authentication Manager Service;Wave Authentication Manager Service;C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe [2011-7-1 1600000] R2 ZcfgSvc7;Intel® PROSet/Wireless ZeroConfig Service;C:\Program Files\Intel\WiFi\bin\ZCfgSvc7.exe [2010-12-23 992256] R3 Acceler;Accelerometer Service;C:\Windows\system32\DRIVERS\accelern.sys --> C:\Windows\system32\DRIVERS\accelern.sys [?] R3 BTWAMPFL;BTWAMPFL;C:\Windows\system32\DRIVERS\btwampfl.sys --> C:\Windows\system32\DRIVERS\btwampfl.sys [?] R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?] R3 cvusbdrv;Dell ControlVault;C:\Windows\system32\Drivers\cvusbdrv.sys --> C:\Windows\system32\Drivers\cvusbdrv.sys [?] R3 e1cexpress;Intel® PRO/1000 PCI Express Network Connection Driver C;C:\Windows\system32\DRIVERS\e1c62x64.sys --> C:\Windows\system32\DRIVERS\e1c62x64.sys [?] R3 MEIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETwNs64.sys --> C:\Windows\system32\DRIVERS\NETwNs64.sys [?] R3 O2MDRRDR;O2MDRRDR;C:\Windows\system32\DRIVERS\O2MDRw7x64.sys --> C:\Windows\system32\DRIVERS\O2MDRw7x64.sys [?] R3 O2SDJRDR;O2SDJRDR;C:\Windows\system32\DRIVERS\o2sdjw7x64.sys --> C:\Windows\system32\DRIVERS\o2sdjw7x64.sys [?] R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-26 116648] S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-1 250288] S3 dmvsc;dmvsc;C:\Windows\system32\drivers\dmvsc.sys --> C:\Windows\system32\drivers\dmvsc.sys [?] S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-26 116648] S3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?] S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880] S3 netvsc;netvsc;C:\Windows\system32\DRIVERS\netvsc60.sys --> C:\Windows\system32\DRIVERS\netvsc60.sys [?] S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?] S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696] S3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?] S3 O2MDFRDR;O2MDFRDR;C:\Windows\system32\drivers\O2MDFw7x64.sys --> C:\Windows\system32\drivers\O2MDFw7x64.sys [?] S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184] S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992] S3 SynthVid;SynthVid;C:\Windows\system32\DRIVERS\VMBusVideoM.sys --> C:\Windows\system32\DRIVERS\VMBusVideoM.sys [?] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?] S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?] S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2012-09-25 13:09:30 -------- d-----w- C:\Windows\pss 2012-09-24 22:48:33 -------- d-----w- C:\Program Files (x86)\pdfsam 2012-09-24 21:15:11 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4EA80A4A-F508-41DE-BB9C-A1F4E9725E62}\mpengine.dll 2012-09-24 13:50:59 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2012-09-13 23:31:00 -------- d-----w- C:\Users\Roland\AppData\Local\{F8C5F2CA-DAEF-48CC-BB78-6E98EEFC2C1A} 2012-09-13 23:31:00 -------- d-----w- C:\Users\Roland\AppData\Local\{742AED9A-F616-47BD-848C-DA7BDC70A912} 2012-09-12 17:21:44 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2012-09-11 21:21:01 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys 2012-09-11 21:21:01 41472 ----a-w- C:\Windows\System32\drivers\RNDISMP.sys 2012-09-11 21:21:00 574464 ----a-w- C:\Windows\System32\d3d10level9.dll 2012-09-11 21:21:00 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll 2012-09-11 21:21:00 376688 ----a-w- C:\Windows\System32\drivers\netio.sys 2012-09-11 21:21:00 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2012-09-11 21:20:59 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS 2012-08-30 17:31:35 96768 ----a-w- C:\Windows\System32\pdfcmon.dll 2012-08-30 17:31:35 137000 ----a-w- C:\Windows\SysWow64\MSMAPI32.OCX 2012-08-30 17:31:34 23552 ----a-w- C:\Windows\SysWow64\MSMPIDE.DLL 2012-08-30 17:31:34 -------- d-----w- C:\Program Files (x86)\PDFCreator 2012-08-30 16:52:59 -------- d-----w- C:\Users\Roland\AppData\Roaming\pdfforge . ==================== Find3M ==================== . 2012-09-20 20:43:43 73136 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-09-20 20:43:43 696240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-09-12 17:21:39 821736 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll 2012-09-12 17:21:39 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2012-09-08 00:04:46 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll 2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-07-18 18:15:06 3148800 ----a-w- C:\Windows\System32\win32k.sys 2012-07-06 20:07:42 552960 ----a-w- C:\Windows\System32\drivers\bthport.sys 2012-07-04 22:13:27 59392 ----a-w- C:\Windows\System32\browcli.dll 2012-07-04 22:13:27 136704 ----a-w- C:\Windows\System32\browser.dll 2012-07-04 21:14:34 41984 ----a-w- C:\Windows\SysWow64\browcli.dll . ============= FINISH: 7:25:20.32 =============== And last but not least I just ran Hijack This (NOT in Safe Mode): Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 8:08:35 AM, on 9/25/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16450) Boot mode: Normal Running processes: C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Windows\SysWOW64\RunDll32.exe C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USREL/1 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&tab=wn R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe, O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1035\TmIEPlg32.dll (file missing) O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O4 - HKLM\..\Run: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe" O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [ROC_ROC_NT] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Roland\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - .DEFAULT User Startup: Smart Settings.lnk = C:\Program Files\Dell\Feature Enhancement Pack\SmartSettings.exe (User 'Default user') O4 - Startup: Smart Settings.lnk = C:\Program Files\Dell\Feature Enhancement Pack\SmartSettings.exe O4 - Global Startup: Bluetooth.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - https://www.linkedin.com/cab/LinkedInContactFinderControl.cab O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1035\TmIEPlg32.dll (file missing) O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\Windows\SysWOW64\brsvc01a.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe O23 - Service: Credential Vault Host Control Service - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe O23 - Service: Credential Vault Host Storage - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe O23 - Service: Dell Feature Enhancement Pack Service (DFEPService) - Dell Inc. - c:\Program Files\Dell\Feature Enhancement Pack\DFEPService.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel® PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Intel® Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Driver Helper Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe O23 - Service: O2FLASH - Unknown owner - C:\Windows\system32\DRIVERS\o2flash.exe (file missing) O23 - Service: O2SDIOAssist - Unknown owner - c:\Windows\SysWOW64\srvany.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe O23 - Service: Smart Client Manager (SCAppMgr) - Ellie Mae, Inc. - C:\Program Files (x86)\Ellie Mae\SCAppMgr\SCAppMgr.exe O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Secure Storage Manager\SecureStorageService.exe O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe O23 - Service: NTRU TSS v1.2.1.36 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files (x86)\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: Wave Authentication Manager Service - Wave Systems Corp. - C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: Intel® PROSet/Wireless ZeroConfig Service (ZcfgSvc7) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZCfgSvc7.exe -- End of file - 16838 bytes I am assuming the remedy for this will be similar for both laptops. Thanks in advance for your help!
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