Criminal friendly? Thats statement is a little ridiculous, don't you think? I had an in-depth look into their TOS, and even went to the extent of ringing them up asking several questions. They do not allow anything close to criminal or malicious on their network. They claim to take any form of abuse very seriously. For example: Scam Sites (ex: Ebay/Paypal,CC/Password Scam sites) Mailbombers or any sort of spam sites Phishing Sites Child Porn Sites Spam email Netscan / Hack programs and archives Malicious Scripts (ex: originate DDoS attacks or hack attempts) Botnet/Doorway/Carding Anything than can result in Spamhaus listing Feel free to look at any sort of RBL/spamhausing listing on their IP range, I personally could not find any black-listed IPs anywhere else but on malwarebytes... This leads me to believe that whoever set this black list on the Voxility network *might* (and this is only a suspicion) have had a personal quarrel with them. Certainly if this is the case, such conduct would be highly unprofessional on the part of Malwarebytes, and overall a terrible image for your company.