tgambaro112

Combo fix has finished are you still available to help?

I am sorry I do not wish to reinstall windows, there are no other options?

Please if your not going to help me can another representative take over for you? Iv had this program on the same screen for almost 2 hours again and still no progress, I'm going to work now until six and when I get home im more than positive that no progress will have been made Can we try something else or atleast make some progress instead of sitting and waiting

What happened? I feel like you've abandoned me?

After an hour an a half of waiting I restarted my computer and followed the same procedure again

Almost an hour an nothing changed can we try somethig else ? We're not making progress

Still nothing

Over 20 minutes later and nothing has happened

A administrator screen pops up saying combo fix is preparing to run access denied then it says use an administrator command prompt to complete these tasks, then it says it's scanning for infected files

Combo fix finished loading and then closed by it self nothing happened

Okay I will restart in safe mode now

Desk top came back on but nothing from combo fix it never finished loading And when I try to open it again it still gets stuck in the same spot

Combofix gets stuck a little more then half way through, out of now where my computer restarted and combo fix started before my desktop came back on now combo fix is stuck in the same spot it was before my computer restarted

i noticed i had a problem when my email started sending out hundreds of blank emails to random contacts here are my logs thank you! . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.19088 Run by Michael Heller at 1:30:52 on 2012-08-12 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.2036.470 [GMT -4:00] . AV: Norton Security Suite *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82} SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Security Suite *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskeng.exe C:\Windows\system32\taskeng.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe C:\Windows\system32\svchost.exe -k hpdevmgmt C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\Program Files\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe C:\Program Files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Program Files\Constant Guard Protection Suite\IDVaultSvc.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe C:\Program Files\MyWebSearch\bar\2.bin\M3SRCHMN.EXE C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe C:\Program Files\Common Files\Apple\Internet Services\ubd.exe C:\Users\Michael Heller\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Constant Guard Protection Suite\IDVault.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe C:\Windows\system32\Dwm.exe C:\Windows\explorer.exe C:\Program Files\Safari\Safari.exe C:\Program Files\Safari\Apple Application Support\WebKit2WebProcess.exe C:\desktop\mbamservice.exe C:\desktop\mbamgui.exe C:\desktop\mbam.exe C:\Windows\system32\wermgr.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uWindow Title = Internet Explorer provided by Dell uStart Page = hxxp://xfinity.comcast.net/?cid=cgps12032011 uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080902 uInternet Settings,ProxyServer = 207.65.71.194:80 uInternet Settings,ProxyOverride = *.local uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll uURLSearchHooks: H - No File mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll mWinlogon: Userinit=c:\windows\system32\userinit.exe BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: {1036AD63-AEAC-460B-9060-C96005D4DC86} - No File BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Updater For ooVoo Toolbar: {442ae524-eba5-4b17-82f3-888d68bc999a} - c:\program files\oovootb\auxi\oovooAu.dll BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - c:\program files\xfin_portal\comcastdx.dll BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\5.2.2.3\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\5.2.2.3\ips\IPSBHO.DLL BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: {99E00A4C-D35E-11DD-BA95-9B6A56D89593} - No File BHO: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Privacy Safeguard BHO: {a42d2eb4-dd31-4bb5-8aa5-8d4e04806dbe} - c:\program files\privacysafeguard\PrivacySafeGuard.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll BHO: Constant Guard Protection Suite (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - c:\programdata\white sky, inc\id vault\iebho1.1.716.0\NativeBHO.dll BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - c:\program files\xfin_portal\auxi\comcastAu.dll BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll BHO: 1 (0x1) - No File BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll TB: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - c:\program files\xfin_portal\comcastdx.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\5.2.2.3\coIEPlg.dll TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File TB: {687578B9-7132-4A7A-80E4-30EE31099E03} - No File uRun: [ComcastAntispyClient] "c:\program files\comcasttb\comcastspywarescan\ComcastAntispy.exe" /hide uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe uRun: [spotify Web Helper] "c:\users\michael heller\appdata\roaming\spotify\data\SpotifyWebHelper.exe" uRunOnce: [shockwave Updater] "c:\windows\system32\adobe\shockwave 11\SwHelper_1100465.exe" -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506)" -"http://blitinteractive.com/clients/powell/MaxDrifter.htm" mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [Malwarebytes' Anti-Malware] "c:\desktop\mbamgui.exe" /starttray mRunOnce: [Malwarebytes Anti-Malware] c:\desktop\mbamgui.exe /install /silent StartupFolder: c:\users\michae~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\michael heller\appdata\roaming\dropbox\bin\Dropbox.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\consta~1.lnk - c:\program files\constant guard protection suite\IDVault.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) dPolicies-explorer: EnableUIADesktopToggle = 0 (0x0) IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJxdm025YYUS IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL LSP: mswsock.dll DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/ZwinkyInitialSetup1.0.1.1.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {D64CF6D4-45DF-4D8F-9F14-E65FADF2777C} - hxxp://www.dvrstation.com/pdvratl.php?vendor=7 TCP: DhcpNameServer = 192.168.2.1 TCP: Interfaces\{66181F27-F2D7-4CC9-A9A8-D251DFDB3BCB} : DhcpNameServer = 192.168.2.1 TCP: Interfaces\{A0EE75E2-6D86-4A88-8EAA-8705DBA8C486} : DhcpNameServer = 205.152.144.23 205.152.132.23 TCP: Interfaces\{B6CC6E43-A91F-4805-AB82-17A098DCA663} : DhcpNameServer = 205.152.144.23 205.152.132.23 TCP: Interfaces\{C5F9D9FF-A389-4C3A-BBFB-8D9964E8A295} : DhcpNameServer = 205.152.144.23 205.152.132.23 Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL . ============= SERVICES / DRIVERS =============== . R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0502020.003\symds.sys [2012-7-17 340088] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0502020.003\symefa.sys [2012-7-17 744568] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-21 335240] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-21 27784] R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-31 108552] R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20111123.001\BHDrvx86.sys [2011-11-24 819320] R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20111212.002\IDSvix86.sys [2011-12-13 368248] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0502020.003\ironx86.sys [2012-7-17 136312] R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0502020.003\symtdiv.sys [2012-7-17 331384] R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608] R2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\comcastspywarescan\ComcastAntiSpyService.exe [2009-6-17 616408] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-6-23 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-23 297752] R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048] R2 IDVaultSvc;CGPS Service;c:\program files\constant guard protection suite\IDVaultSvc.exe [2012-7-18 66160] R2 MBAMService;MBAMService;c:\desktop\mbamservice.exe [2012-8-12 655944] R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\5.2.2.3\ccsvchst.exe [2012-7-17 130008] R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\norton pc checkup 3.0\SymcPCCULaunchSvc.exe [2012-8-5 131512] R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\ccSvcHst.exe [2009-12-9 126392] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-9-8 24652] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-12-3 106104] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-8-12 22344] R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-8-12 40776] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 gupdate1c96258450e02c0;Google Update Service (gupdate1c96258450e02c0);c:\program files\google\update\GoogleUpdate.exe [2008-12-20 133104] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-7-27 250056] S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 1025352] S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-2 30192] S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2008-12-20 133104] S3 netr73;Linksys Compact Wireless-G USB Adapter Driver for Vista;c:\windows\system32\drivers\WUSB54GCx86.sys [2008-9-4 256000] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504] . =============== Created Last 30 ================ . 2012-08-12 05:13:02 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2012-08-12 05:13:00 -------- d-----w- c:\users\michael heller\appdata\roaming\Malwarebytes 2012-08-12 05:11:57 -------- d-----w- c:\programdata\Malwarebytes 2012-08-12 05:11:53 22344 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-08-12 05:11:53 -------- d-----w- C:\desktop 2012-08-11 23:35:24 -------- d-----w- c:\users\michael heller\appdata\roaming\SUPERAntiSpyware.com 2012-08-11 23:35:05 -------- d-----w- c:\programdata\SUPERAntiSpyware.com 2012-08-11 23:35:05 -------- d-----w- c:\program files\SUPERAntiSpyware 2012-08-07 20:18:47 -------- d-----w- c:\windows\system32\? 2012-08-06 13:17:48 -------- d-----w- c:\windows\system32\? 2012-07-27 14:33:22 -------- d-----w- c:\program files\iPod 2012-07-27 14:33:08 -------- d-----w- c:\program files\iTunes 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll 2012-07-27 13:54:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll 2012-07-27 13:51:16 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-07-27 13:51:16 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2012-07-17 15:27:15 744568 ----a-w- c:\windows\system32\drivers\n360\0502020.003\symefa.sys 2012-07-17 15:27:15 516216 ----a-w- c:\windows\system32\drivers\n360\0502020.003\srtsp.sys 2012-07-17 15:27:15 50168 ----a-w- c:\windows\system32\drivers\n360\0502020.003\srtspx.sys 2012-07-17 15:27:15 340088 ----a-w- c:\windows\system32\drivers\n360\0502020.003\symds.sys 2012-07-17 15:27:15 331384 ----a-w- c:\windows\system32\drivers\n360\0502020.003\symtdiv.sys 2012-07-17 15:27:15 299640 ----a-w- c:\windows\system32\drivers\n360\0502020.003\symnets.sys 2012-07-17 15:27:14 136312 ----a-r- c:\windows\system32\drivers\n360\0502020.003\ironx86.sys 2012-07-17 07:08:04 -------- d-----w- c:\windows\system32\drivers\n360\0502020.003 2012-07-13 06:28:41 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{f6923b47-36dd-4da9-b1e4-e879b9c0f65e}\offreg.dll 2012-07-13 06:11:00 6762896 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{f6923b47-36dd-4da9-b1e4-e879b9c0f65e}\mpengine.dll . ==================== Find3M ==================== . . ============= FINISH: 1:32:36.93 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft® Windows Vista™ Home Basic Boot Device: \Device\HarddiskVolume3 Install Date: 9/2/2008 7:23:03 AM System Uptime: 8/11/2012 11:38:45 PM (2 hours ago) . Motherboard: Dell Inc. | | 0RY007 Processor: Intel® Pentium® Dual CPU E2180 @ 2.00GHz | Socket 775 | 2000/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 288 GiB total, 70.671 GiB free. D: is FIXED (NTFS) - 10 GiB total, 5.919 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft 6to4 Adapter Device ID: ROOT\*6TO4MP\0027 Manufacturer: Microsoft Name: 6TO4 Adapter PNP Device ID: ROOT\*6TO4MP\0027 Service: tunnel . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft ISATAP Adapter Device ID: ROOT\*ISATAP\0018 Manufacturer: Microsoft Name: isatap.{92A21619-F471-42B0-88F7-4E7980AAD88A} PNP Device ID: ROOT\*ISATAP\0018 Service: tunnel . ==== System Restore Points =================== . . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader 8.1.3 Adobe Shockwave Player Apple Application Support Apple Mobile Device Support Apple Software Update ATT-PRT22 Audacity 1.3.12 (Unicode) AVG Free 8.5 Belkin Setup and Router Monitor Bonjour Browser Address Error Redirector BufferChm CA Pest Patrol Realtime Protection CameraHelperMsi Constant Guard Protection Suite CustomerResearchQFolder D4200 D4200_Help Dell-eBay Dell Best of Web Dell DataSafe Online Dell Dock Dell Getting Started Guide Dell Support Center (Support Software) DeviceDiscovery DeviceManagementQFolder dj_sf_ProductContext dj_sf_software dj_sf_software_req Download Updater (AOL LLC) Drivers Install For Linksys Easylink Advisor Dropbox DVD Flick 1.3.0.7 EDocs erLT eSupportQFolder Express Burn Free Convert M4A to MP3 AMR OGG AAC Converter 5.8 Google Chrome Google Desktop Google Earth Google Toolbar for Internet Explorer Google Update Helper Google Updater GoToAssist 8.0.0.514 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP Customer Participation Program 9.0 HP Deskjet Printer Driver Software 9.0 HP Imaging Device Functions 9.0 HP Photosmart Essential 2.01 HP Photosmart Essential2.01 HP Product Assistant HP Smart Web Printing HP Solution Center 9.0 HP Update HPProductAssistant HPSSupply iCloud Intel® PRO Network Connections 12.1.11.0 iTunes Java 6 Update 5 LAME v3.98.2 for Audacity Linksys EasyLink Advisor 1.6 (0032) Logitech Vid Logitech Webcam Software LWS Facebook LWS Gallery LWS Help_main LWS Launcher LWS Motion Detection LWS Pictures And Video LWS Video Mask Maker LWS VideoEffects LWS Webcam Software LWS WLM Plugin LWS YouTube Plugin Malwarebytes Anti-Malware version 1.62.0.1300 MarketResearch Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft VC9 runtime libraries Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable MixPad MobileMe Control Panel Myxer MP3 Downloader NCH Toolbox Norton PC Checkup Norton Security Suite ooVoo ooVoo Toolbar (Remove Toolbar Only) PanoStandAlone PowerDVD Prism Video Converter Privacy SafeGuard version 1.0 PSSWCORE QQ Bubble Arena QQ Hearts QQ Puzzle Dasher QuickTime Reader Rabbit's 1st Grade Realtek High Definition Audio Driver Roxio Creator Audio Roxio Creator Copy Roxio Creator Data Roxio Creator DE Roxio Creator Tools Roxio Express Labeler 3 Roxio Update Manager Safari Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition Skype Toolbars Skype™ 4.2 SMS (remove only) SolutionCenter Spotify Status SUPERAntiSpyware Switch Sound File Converter Toolbox TrayApp UnloadSupport Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) VideoToolkit01 Viewpoint Media Player WavePad Sound Editor WebReg Windows Live Messenger Windows Live Toolbar Windows Live Toolbar Extension (Windows Live Toolbar) Windows Media Player Firefox Plugin WinRAR archiver XFINITY Toolbar Xvid 1.2.1 final uninstall Yahoo! Messenger Yahoo! Software Update Yahoo! Toolbar . ==== Event Viewer Messages From Past Week ======== . 8/11/2012 6:15:17 PM, Error: EventLog [6008] - The previous system shutdown at 3:27:40 PM on 8/11/2012 was unexpected. 8/10/2012 12:10:56 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error 5 (0x5). 8/10/2012 12:09:18 PM, Error: EventLog [6008] - The previous system shutdown at 12:07:30 PM on 8/10/2012 was unexpected. . ==== End Of File ===========================