I really hope someone can help me - I've run malwarebytes several times and AVG won't get rid of them either... Here is the mbam log Malwarebytes' Anti-Malware 1.34 Database version: 1897 Windows 5.1.2600 Service Pack 3 26/03/2009 08:07:11 mbam-log-2009-03-26 (08-07-11).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 348972 Time elapsed: 2 hour(s), 2 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 2 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) And here is the HijackThis Log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 08:16:46, on 26/03/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Dell Network Assistant\hnm_svc.exe C:\Program Files\Java\jre6\bin\jqs.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\I8kfanGUI\I8kfanGUI.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default....;l=en&s=gen R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=3060917 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&...amp;ibd=3060917 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: LabelPrinterDLL.Interface - {5C802AD0-165B-11DB-86C3-0060080C38C1} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1 O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - Startup: One Stop Order Processing for Actinic V8.lnk = C:\Program Files\MoleEnd\1StopOrders\V8\ME_1StopOrders.exe O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O8 - Extra context menu item: Import Sales Record - res://C:\Documents and Settings\John Pickering\Local Settings\Application Data\LabelPrinterDLL2\labelprinter.dll/HTML/IMPORT.HTML O8 - Extra context menu item: Print Sales Record - res://C:\Documents and Settings\John Pickering\Local Settings\Application Data\LabelPrinterDLL2\labelprinter.dll/HTML/PRINT.HTML O8 - Extra context menu item: Update Sales Record - res://C:\Documents and Settings\John Pickering\Local Settings\Application Data\LabelPrinterDLL2\labelprinter.dll/HTML/UPDATE.HTML O9 - Extra button: Print sales record - {5ABDF6B0-336E-41e8-ADF2-76629F963BD7} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O9 - Extra 'Tools' menuitem: Print sales record - {5ABDF6B0-336E-41e8-ADF2-76629F963BD7} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O9 - Extra button: Update sales record - {5ABDF6B0-336E-41e8-ADF2-76629F963BD8} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O9 - Extra 'Tools' menuitem: Update sales record - {5ABDF6B0-336E-41e8-ADF2-76629F963BD8} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O9 - Extra button: Import sales record - {5ABDF6B0-336E-41e8-ADF2-76629F963BD9} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O9 - Extra 'Tools' menuitem: Import sales record - {5ABDF6B0-336E-41e8-ADF2-76629F963BD9} - C:\Documents and Settings\John Pickering\Local Settings\Application Data\labelprinterdll2\labelprinter.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1220288891218 O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe -- End of file - 12589 bytes Thanks for your help - John
