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ShambiSimmons

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About ShambiSimmons

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  1. *** UPDATE *** MBAM scan as of today. Here are the results. MBAM Log 2015-04-22.txt
  2. Yes. The computer is running 1000% better. I was putting it through its paces to see if the popups would return. So far so good. There are a few updates waiting to be installed but other than that I think we're good. The laptop belongs to a friend of mine and I firmly recommended that she purchase and maintain better antivirus and firewall software (Malwarebytes). Thank You so much for your time and effort. It is greatly appreciated.
  3. I finished the latest Farbar Scan with the Fixlog, fresh reboot. Fixlog.txt
  4. I attached the files from the latest Farbar scan. I'm sorry it took so long. My work schedule is crazy. Addition.txt FRST.txt
  5. ADDITION:: Additional scan result of Farbar Recovery Scan Tool (x64) Version: 13-04-2015 Ran by Tiff at 2015-04-13 21:34:14 Running from C:\Users\Tiff\Desktop Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the
  6. Fresh FARBAR and ADDITION Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-04-2015 Ran by Tiff (administrator) on BOOP on 13-04-2015 21:30:59 Running from C:\Users\Tiff\Desktop Loaded Profiles: Tiff (Available profiles: Tiff) Platform: Windows 8.1 Connected (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an e
  7. We Spoke too soon... The Popups are back Something from pc-support-messages.com
  8. Thank you very much for you help. I'm no longer getting bogus virus alerts.
  9. Thanks for your reply MBAM Results: Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 4/11/2015 Scan Time: 1:12:39 PM Logfile: MBAM2015-04-11.txt Administrator: Yes Version: 2.01.4.1018 Malware Database: v2015.04.11.04 Rootkit Database: v2015.03.31.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 8.1 CPU: x64 File System: NTFS User: Tiff Scan Type: Threat Scan Result: Completed Objects Scanned: 336893 Time Elapsed: 36 min, 19 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits
  10. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-04-2015 Ran by Tiff (administrator) on BOOP on 11-04-2015 12:38:53 Running from C:\Users\Tiff\Desktop Loaded Profiles: Tiff (Available profiles: Tiff) Platform: Windows 8.1 Connected (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixl
  11. I'm sorry for taking so long to reply. Everything is running okay. Still getting ads and popups when using Chrome but she uses IE instead (no ads or popups).
  12. QUETSION: Chrome says that it is up-to-date. Doing searches with Chrome there's a box below the search saying "YOUR COMPUTER HAS ERRORS!" with this address: https://secure-nym.adnxs.com/click?p1zhXS7i1D-nXOFdLuLUP-xRuB6F6_M_p1zhXS7i1D-nXOFdLuLUP81zt1kXGcwbyuU-8dPJlyKdSTxSAAAAAPorEQBfAAAAXwAAAAIAAABPrHsAQN4DAAAAAQBVU0QAVVNEANgCWgCypQAAEVsAAQQCAQIAAIYAQSq1BQAAAAA./cnd=%21eQZxOgiq620Qz9juAxjAvA8gAw../referrer=https%3A%2F%2Fwww.google.com%2F/clickenc=http%3A%2F%2Fnetwork.adsmarket.com%2Fclick%2FjWZymGacqZiMaXCVX8p6w4iQaphjnYKVjGKYmGehfJmJkHGVZ6N7w41qaZhnnA%3Fdp%3DCP1799594_S95_C8105039_1125370%2
  13. The results of Security Check Results of screen317's Security Check version 0.99.73 Windows 7 Service Pack 1 x64 (UAC is disabled!) Internet Explorer 10 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 JavaFX 2.1.1 Java 7 Update 25 Adobe Reader XI Google Chrome 29.0.1547.62 Google Chrome 29.0.1547.66 ````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials M
  14. Hey MrC, You've helped me in the past and I thank you again for your time. Ran AdwCleaner and here are the results: ADWCLEANER: # AdwCleaner v3.004 - Report created 19/09/2013 at 23:31:52 # Updated 15/09/2013 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Katie - KATIE-PC # Running from : C:\Users\Katie\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\apn Folder Deleted : C:\ProgramData\iMesh Folder Deleted : C:\ProgramData\AlawarWrapper Folder Deleted : C:\Program
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