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About sawduster

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  1. In an attempt to fill in some details and clarify my reason for my post to some, the thread has wandered completely off topic. Please see first post. Thank you, all. I'm done.
  2. LD Tate- A combination of things of things here that don't communicate well using text. Sorry. Remember that there's somebody on the other end at some level of panic with a computer that may be in a very fragile state. He's asking a stranger for free help. My initial post was 15 July 2012 - 06:55 AM and your first reply was 18 July 2012 - 05:19 PM. In those three and a half days I saw a lot of solved problems as I slipped farther to the end of the line. Disconcerting, and terribly hard not try something that may only make the problem worse and invalidate the logs posted. But once we got
  3. DSK- That's understood on your first part. Re: "Removing these types of things would make it harder to read." Nothing to be removed from the analysis log - that's critical. The change is for the end user to review. I cannot tell what or where I might have messed up from what I have. Thanks for your reply.
  4. Thank you for your thoughts daledoc1. Maybe something can be implemented. Yes, the complications and work involved are understood. As I understand it, restore points are wiped out if System Restore is turned off. Restoring a registry backup might introduce its own problems if a partial clean-up were performed, but is safer than none at all. In my case, as I understand it, no malware was detected, but since the main problem mostly went away, something in the cleanup helped. Here's where a user-readable log is handy. The expert uses a log to review what's there. There's the as-found. Any se
  5. A team member recently tried to help me with a problem on my machine. This caused two problems in itself. First, the fix routines make MANY changes to a computer’s configuration, if only to establish a base starting point to work. However, users change their preferences over years of time, starting with the install process. There doesn’t seem to be a user-readable log of changes made – essentially an ‘I changed this setting from this to this’ and ‘I deleted this’ so that the user could restore individual settings if desired when done. I now have folders that I expect to show that aren’t sho
  6. Combofix uninstalled. Thank you. What's the diagnosis? Any clue what was there? Where did 354 M come from?
  7. Thanks - there's at least one left, but you tried. mbam log is still clean. Questions- Looks like I gained 354 MB (354021376) of disk space - from what? A few days of temp files aren't that big even if I'd been using the machine. I looked under ((( Other Deletions ))) in the log. I no longer have an Administrator account ?? If I try to change user, there's only one account there. c:\documents and settings\Administrator\WINDOWS c:\documents and settings\All Users\Application Data\TEMP c:\documents and settings\GoToAssistDownloadHelper.exe c:\documents and settings\Local Settings\Application
  8. Machine seems to be running fine but I only checked a few things. Noted fewer processes running - usually 74-78, currently (with IE open) 69. Wish the log had a little less personal info..... What now? ComboFix 12-07-19.02 - 07/19/2012 12:42:32.1.2 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1055 [GMT -5:00] Running from: c:\documents and settings\\Desktop\ComboFix.exe AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\docum
  9. I d/l and ran mbclean. Got messages: This will remove....Are you sure? Answered Yes. Got message Run-time error 5. Invalid... as before. Some 10 seconds later got the Reboot now? message. Answered Yes. Got a Cannot Quit... message. Then the computer rebooted. Disabled A/V and Firewall. d/l, launched and updated mbam. Restarted computer. Set or checked set A/V exclusions. Set mbaw exclusion (avast is located in Alwil software group, BTW). I followed the guide and your instructions as best as possible but am not sure about the firewall exclusions. Please confirm that mbam.exe, mbam gui, and
  10. Thank you for your response. No, I've not tried uninstalling IE8. I came to the forums instead. In the 3 1/2 days between, I've noticed the following: I have attempted to run Malwarebytes as user (with Admin priv.) and get Run-time error 5, Invalid procedure call or argument. Avast has been set to exclude MWB per the instructions on this site. I temporarily disabled Avast. No change. Ran Chameleon from the Help file and it shows green 'Tested' on all 12 tests, but no DOS box opens. I can re-install MWB. If I do, does the old one need to be uninstalled first? One other thing noticed about br
  11. I'm having an intermittent problem I cannot isolate. I don't remember making any changes or installing anything that would do this. The first symptom I noticed was that IE would have what looked like a video artifact where the address bar should be. The 'artifact' always appears in the same place on the IE window and is whatever window was underneath IE when opened. Once it happens, it's there even if the IE window is moved, minimized and restored, or resized. It will also be there in the same place if a new tab is opened from that one. See screen shot. IE will >sometimes< lock up.
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