rdeniseq

July 23, 2015

It works perfectly! Thank you SO much!

July 20, 2015

I have uninstalled Norton!

July 19, 2015

I re-ran the test and attached the results.

Addition.txt

FRST.txt

July 17, 2015

Hello!

Sometimes I can get it to turn on in safe mode; sometimes it won't get past the initial black screen (windows doesn't even start to boot). Wifi won't work on the computer at all. I had to use a different computer to transfer FRST and the scan files back and forth. Please help!! Thank you

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-07-2015

Ran by Compter (administrator) on COMPTER-HP on 16-07-2015 19:56:01

Running from F:\

Loaded Profiles: Compter (Available Profiles: Compter)

Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)

Internet Explorer Version 11 (Default browser: IE)

Boot Mode: Safe Mode (with Networking)

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe

(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2281256 2010-10-05] (Synaptics Incorporated)

HKLM\...\Run: [sysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-09-14] (IDT, Inc.)

HKLM\...\Run: [smartMenu] => C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [611896 2010-08-31] ()

HKLM\...\Run: [HPWirelessAssistant] => C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe [363064 2010-07-21] (Hewlett-Packard Company)

HKLM-x32\...\Run: [startCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-09-30] (Advanced Micro Devices, Inc.)

HKLM-x32\...\Run: [Norton Online Backup] => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe [1155928 2010-06-01] (Symantec Corporation)

HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [584760 2010-09-28] (Hewlett-Packard Development Company, L.P.)

HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [976832 2010-06-09] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [35760 2010-06-19] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [248552 2010-05-14] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguix.exe [1164304 2014-04-11] (AVG Technologies CZ, s.r.o.)

HKU\S-1-5-21-2247030821-1999144132-4164466208-1000\...\Run: [LightScribe Control Panel] => C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe [2736128 2010-08-16] (Hewlett-Packard Company)

HKU\S-1-5-18\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2014-04-23] (Microsoft Corporation)

Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Snapfish PictureMover.lnk [2011-01-24]

ShortcutTarget: Snapfish PictureMover.lnk -> C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe (Hewlett-Packard Company)

ShellIconOverlayIdentifiers: [00Zecter] -> {D25B32FE-CB96-491A-98FF-AD59DA382D69} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll [2010-09-23] (Versionate Inc.)

ShellIconOverlayIdentifiers: [01Zecter] -> {EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll [2010-09-23] (Versionate Inc.)

ShellIconOverlayIdentifiers: [02Zecter] -> {B3C78E40-6B64-47C3-AE34-60B770881EB8} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll [2010-09-23] (Versionate Inc.)

ShellIconOverlayIdentifiers: [03Zecter] -> {622AFE52-33F6-4D9F-9966-E0BC52D7D69D} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll [2010-09-23] (Versionate Inc.)

ShellIconOverlayIdentifiers: [04Zecter] -> {855156F0-2A0F-11DE-8C30-0800200C9A66} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll [2010-09-23] (Versionate Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-2247030821-1999144132-4164466208-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

HKU\S-1-5-21-2247030821-1999144132-4164466208-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

SearchScopes: HKLM -> DefaultScope {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

SearchScopes: HKLM -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF

SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF

SearchScopes: HKLM -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}

SearchScopes: HKLM -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Notebooks

SearchScopes: HKLM -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

SearchScopes: HKLM-x32 -> DefaultScope {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

SearchScopes: HKLM-x32 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF

SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF

SearchScopes: HKLM-x32 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}

SearchScopes: HKLM-x32 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Notebooks

SearchScopes: HKLM-x32 -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> DefaultScope {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF

SearchScopes: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF

SearchScopes: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}

SearchScopes: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Notebooks

SearchScopes: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox

BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)

BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-10-23] (Sun Microsystems, Inc.)

BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2010-06-19] (Adobe Systems Incorporated)

BHO-x32: Symantec NCO BHO -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll No File

BHO-x32: Symantec Intrusion Prevention -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL No File

BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)

BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2010-10-23] (Sun Microsystems, Inc.)

Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll No File

Toolbar: HKU\S-1-5-21-2247030821-1999144132-4164466208-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:

========

FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll [2010-10-23] (Sun Microsystems, Inc.)

FF Plugin: @microsoft.com/GENUINE -> disabled No File

FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll [2010-08-18] (Adobe Systems, Inc.)

FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll [2010-10-23] (Sun Microsystems, Inc.)

FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll [2010-04-01] ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-09-23] (Microsoft Corporation)

FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFF

FF Extension: Symantec Intrusion Prevention - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFF [2014-04-22]

FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn

FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn [2014-04-22]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [640016 2014-04-11] (AVG Technologies CZ, s.r.o.)

S2 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-08-16] (Hewlett-Packard Company) [File not signed]

S2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2804568 2010-06-01] (Symantec Corporation)

R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2009-07-13] (Microsoft Corporation)

S2 NIS; "C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\diMaster.dll" /prefetch:1

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20140409.001\BHDrvx64.sys [1525976 2014-04-09] (Symantec Corporation)

S1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20140421.001\IDSvia64.sys [525016 2014-04-21] (Symantec Corporation)

S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20140421.033\ENG64.SYS [126040 2014-04-22] (Symantec Corporation)

S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20140421.033\EX64.SYS [2099288 2014-04-22] (Symantec Corporation)

S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1206000.01D\SRTSP64.SYS [744568 2011-03-30] (Symantec Corporation)

S1 SRTSPX; C:\Windows\system32\drivers\NISx64\1206000.01D\SRTSPX64.SYS [40568 2011-03-30] (Symantec Corporation)

R0 SymDS; C:\Windows\System32\drivers\NISx64\1206000.01D\SYMDS64.SYS [450680 2011-01-27] (Symantec Corporation)

R0 SymEFA; C:\Windows\System32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [912504 2011-03-14] (Symantec Corporation)

S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [174200 2014-04-22] (Symantec Corporation)

S1 SymIRON; C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [171128 2011-01-27] (Symantec Corporation)

S1 SymNetS; C:\Windows\System32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [382584 2011-03-21] (Symantec Corporation)

S1 eeCtrl; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [X]

S3 EraserUtilRebootDrv; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-16 19:55 - 2015-07-16 19:56 - 00000000 ____D C:\FRST

2015-07-16 19:40 - 2015-07-16 19:45 - 00002574 _____ C:\Windows\WindowsUpdate.log

2015-07-16 19:10 - 2015-07-16 19:10 - 00000000 _____ C:\Windows\setupact.log

2015-07-16 19:05 - 2015-07-16 19:05 - 00000000 ____D C:\Users\Compter\AppData\Roaming\Mozilla

2015-07-16 19:04 - 2015-07-16 19:04 - 00000000 __SHD C:\Users\Compter\AppData\Local\EmieUserList

2015-07-16 19:04 - 2015-07-16 19:04 - 00000000 __SHD C:\Users\Compter\AppData\Local\EmieSiteList

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-16 19:27 - 2009-07-14 01:13 - 00781298 _____ C:\Windows\system32\PerfStringBackup.INI

2015-07-16 19:22 - 2011-01-24 05:32 - 00068486 _____ C:\Windows\PFRO.log

2015-07-16 19:11 - 2014-04-21 22:11 - 00000000 ____D C:\ProgramData\AVG2014

2015-07-16 19:11 - 2014-04-21 22:04 - 00000000 ____D C:\ProgramData\MFAData

2015-07-16 19:11 - 2014-04-21 22:02 - 00000000 ____D C:\Program Files (x86)\AVG

2015-07-16 19:03 - 2014-04-21 22:04 - 00000000 ____D C:\Users\Compter\AppData\Local\Avg2014

==================== Files in the root of some directories =======

2011-01-24 05:46 - 2011-01-24 05:46 - 0000032 _____ () C:\ProgramData\{051B9612-4D82-42AC-8C63-CD2DCEDC1CB3}.log

2010-10-23 13:21 - 2010-10-23 13:21 - 0000109 _____ () C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log

2011-01-24 05:46 - 2011-01-24 05:46 - 0000032 _____ () C:\ProgramData\{23F3DA62-2D9E-4A69-B8D5-BE8E9E148092}.log

2010-10-23 13:15 - 2010-10-23 13:16 - 0000105 _____ () C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log

2011-01-24 05:45 - 2011-01-24 05:45 - 0000032 _____ () C:\ProgramData\{4FC670EB-5F02-4B07-90DB-022B86BFEFD0}.log

2011-01-24 05:46 - 2011-01-24 05:46 - 0000032 _____ () C:\ProgramData\{9867824A-C86D-4A83-8F3C-E7A86BE0AFD3}.log

2010-10-23 13:14 - 2010-10-23 13:15 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log

2010-10-23 13:16 - 2010-10-23 13:21 - 0000110 _____ () C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log

2010-10-23 13:21 - 2011-01-24 05:47 - 0000105 _____ () C:\ProgramData\{d36dd326-7280-11d8-97c8-000129760cbe}.log

Some files in TEMP:

====================

C:\Users\Compter\AppData\Local\Temp\MSNDF96.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed

C:\Windows\System32\wininit.exe => File is digitally signed

C:\Windows\SysWOW64\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\System32\services.exe => File is digitally signed

C:\Windows\System32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\System32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2009-09-06 20:58

==================== End of log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version:13-07-2015

Ran by Compter at 2015-07-16 19:56:47

Running from F:\

Boot Mode: Safe Mode (with Networking)

==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-2247030821-1999144132-4164466208-500 - Administrator - Disabled)

Compter (S-1-5-21-2247030821-1999144132-4164466208-1000 - Administrator - Enabled) => C:\Users\Compter

Guest (S-1-5-21-2247030821-1999144132-4164466208-501 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: AVG Internet Security 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AV: Norton Internet Security (Disabled - Out of date) {63DF5164-9100-186D-2187-8DC619EFD8BF}

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: AVG Internet Security 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

AS: Norton Internet Security (Disabled - Out of date) {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security (Disabled) {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

FW: AVG Internet Security 2014 (Disabled) {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)

Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.1.82.76 - Adobe Systems Incorporated)

Adobe Reader 9.3.3 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.3.3 - Adobe Systems Incorporated)

Adobe Shockwave Player 11.5 (HKLM-x32\...\{3B834B54-EC4B-48E2-BFC6-03FF5DA06F62}) (Version: 11.5.8.612 - Adobe Systems, Inc)

Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden

Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.0 - Atheros)

ATI Catalyst Install Manager (HKLM\...\{28FA742C-DC52-9804-7116-E198E0AEFAE4}) (Version: 3.0.790.0 - ATI Technologies, Inc.)

AVG (HKLM\...\AvgZen) (Version: 1.0.229 - AVG Technologies)

AVG Zen (Version: 1.0.229 - AVG Technologies) Hidden

Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden

Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden

ccc-core-static (x32 Version: 2010.0929.2212.37971 - ATI) Hidden

Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)

Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)

Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)

CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3320 - CyberLink Corp.)

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden

Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden

DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)

DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden

Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)

Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden

ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)

Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden

FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden

Fences Pro (HKLM-x32\...\Fences Pro) (Version: 1.0.1.312.19219 - Stardock Corporation)

Fences Pro (Version: 1.0.1.312 - Stardock Corporation) Hidden

Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden

FMW 1 (Version: 1.0.178 - AVG) Hidden

Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden

HP 3D DriveGuard (HKLM\...\{C84FFB07-C687-45CF-91C8-868DB8D8C8CD}) (Version: 4.0.10.1 - Hewlett-Packard Company)

HP CloudDrive (HKLM-x32\...\ZumoDrive) (Version: - Zecter Inc.)

HP Documentation (HKLM-x32\...\{0408422C-BE82-446A-8A8D-1431F4D35245}) (Version: 1.3.0.0 - Hewlett-Packard)

HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )

HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)

HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.2.4521 - Hewlett-Packard)

HP MediaSmart Movies and TV (HKLM\...\{09BDCC02-80F2-4EFB-8F1B-A807D2C38E31}) (Version: 1.0.1.2 - Hewlett-Packard)

HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.2.4604 - Hewlett-Packard)

HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)

HP MediaSmart SmartMenu (HKLM\...\{BE6725F2-6D15-477C-86C6-4522B8569D62}) (Version: 3.1.2.2 - Hewlett-Packard)

HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)

HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.2.3303 - Hewlett-Packard)

HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 1.0.4.0 - Hewlett-Packard)

HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)

HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.4042 - HP Photo Creations Powered by RocketLife)

HP Power Manager (HKLM-x32\...\{AF306BD8-F9D1-4627-89B9-246E59074A05}) (Version: 1.1.2 - Hewlett-Packard Company)

HP Quick Launch (HKLM-x32\...\{EF682D1C-591D-48B5-9803-628DA622C281}) (Version: 2.2.7 - Hewlett-Packard Company)

HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)

HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)

HP Software Framework (HKLM-x32\...\{6B114F59-6732-4EA5-A33E-ACC6DEC49B61}) (Version: 4.0.70.1 - Hewlett-Packard Company)

HP Support Assistant (HKLM-x32\...\{B1A4A13D-4665-4ED3-9DFE-F845725FBBD8}) (Version: 5.1.8.12 - Hewlett-Packard Company)

HP Wireless Assistant (HKLM\...\{13DCC2C7-454D-42F0-A892-E0E9A5DE4E67}) (Version: 4.0.10.0 - Hewlett-Packard Company)

HPAsset component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden

IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)

Java 6 Update 21 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416021FF}) (Version: 6.0.210 - Oracle)

Java 6 Update 21 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216021FF}) (Version: 6.0.210 - Oracle)

Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3220 - CyberLink Corp.)

LabelPrint (x32 Version: 2.5.3220 - CyberLink Corp.) Hidden

LightScribe System Software (HKLM-x32\...\{705B639E-FAAF-40D7-AD58-C445321C7C3F}) (Version: 1.18.18.1 - LightScribe)

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)

Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

Mystery P.I. - The London Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden

Norton Internet Security (HKLM-x32\...\NIS) (Version: 18.6.0.29 - Symantec Corporation)

Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)

Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden

PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)

PhotoNow! (x32 Version: 1.1.7717 - CyberLink Corp.) Hidden

PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-Packard Company)

Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden

PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)

Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden

Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden

Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden

Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4419 - CyberLink Corp.)

Power2Go (x32 Version: 6.1.4419 - CyberLink Corp.) Hidden

PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3320 - CyberLink Corp.)

PowerDirector (x32 Version: 8.0.3320 - CyberLink Corp.) Hidden

Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30113 - Realtek Semiconductor Corp.)

Recovery Manager (x32 Version: 5.5.3223 - CyberLink Corp.) Hidden

RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - RoxioNow)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.64 - Synaptics Incorporated)

Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)

Times Reader (x32 Version: 2.055 - The New York Times Company) Hidden

Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden

Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden

Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)

Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)

Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== Restore Points =========================

23-04-2014 17:45:03 Windows 7 Service Pack 1

07-05-2014 09:29:39 Windows Update

07-05-2014 10:51:36 Windows Update

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {097A2C6B-A0D1-40D9-BC33-5E66FC94A831} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe [2010-09-03] (CyberLink)

Task: {1391C5B5-601C-410C-BCBB-758F263883B9} - System32\Tasks\HPCeeScheduleForWIN-CVEVMPHVEER$ => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14] (Hewlett-Packard)

Task: {219E837D-EFBB-49FD-B6CD-0A0B391D5A62} - System32\Tasks\Registration => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-09-27] ()

Task: {2FDE9174-E311-441E-9489-EEF75B5DF44A} - System32\Tasks\DST => C:\Program Files (x86)\Hewlett-Packard\Setup Manager\toaster.exe [2010-09-21] (Microsoft)

Task: {390D64A2-8BEC-48BC-8F8B-D8354470A40B} - System32\Tasks\Symantec\Norton Error Analyzer 18.6.0.29 => C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\SymErr.exe

Task: {5B7A76B4-AF2D-4BE9-B11A-776484A8E1A9} - System32\Tasks\Symantec\Norton Error Processor 18.6.0.29 => C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\SymErr.exe

Task: {623667A0-D737-4CE2-8569-B4696BF456FB} - System32\Tasks\Hewlett-Packard\HP Support Assistant\First Boot => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe [2010-09-17] (Hewlett-Packard Company)

Task: {83EAF8A6-32E0-4F8C-B31A-2C3811FFD846} - System32\Tasks\NetworkWizardVCW => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-09-27] ()

Task: {BCFF27D9-202B-4A48-9307-D042B1BF64DB} - System32\Tasks\HPCeeScheduleForCompter => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14] (Hewlett-Packard)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\HPCeeScheduleForCompter.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

Task: C:\Windows\Tasks\HPCeeScheduleForWIN-CVEVMPHVEER$.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (Whitelisted) ==============

2014-04-21 22:02 - 2014-04-21 22:02 - 31842816 _____ () C:\Program Files (x86)\AVG\Framework\Common\libcef.dll

==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="2"

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2247030821-1999144132-4164466208-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Compter\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg

DNS Servers: Media is not connected to internet.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{4B212489-25FE-4783-92B0-855B69FAE55C}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

FirewallRules: [{EFF19EC7-3CF5-413D-94EA-AD935A33777D}] => (Allow) LPort=2869

FirewallRules: [{48160FA4-16D0-489A-B7DE-0E3835D32658}] => (Allow) LPort=1900

FirewallRules: [{A7281B5F-86E5-46B4-A8AE-8505ABDF5FF1}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

FirewallRules: [{5080DED9-0710-4CA8-A066-3907C4952617}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDirector\PDR8.EXE

FirewallRules: [{3AADBAE6-488F-4197-A6E3-83D77C33F8B5}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\zumodrive.exe

FirewallRules: [{03777595-AE9D-42AB-A0A6-6F692E769DCF}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\zumodrive.exe

FirewallRules: [{515617FE-9925-4AD6-BBDD-68F11A617AD9}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPTouchSmartMusic.exe

FirewallRules: [{F7E3C180-14B4-40D9-931F-42EEEB3AFDCF}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPTouchSmartPhoto.exe

FirewallRules: [{B1B03763-07BA-4152-ACE3-C2692CA33807}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPTouchSmartVideo.exe

FirewallRules: [{DA0BF876-F5CF-4144-A03C-AC258FB4C516}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\TSMAgent.exe

FirewallRules: [{EF83C188-7334-42EE-8688-953996EE924C}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\Kernel\CLML\CLMLSvc.exe

FirewallRules: [{B17680F7-D160-49FD-BE1F-478123514455}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPDVDSmart.exe

FirewallRules: [{BD6FFD30-1261-464F-8486-558F1B7E335A}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\MediaSmart\Video\HPMediaSmartVideo.exe

FirewallRules: [{CEC38160-8B1C-44FE-A595-FDC549161853}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\MediaSmart\Photo\HPMediaSmartPhoto.exe

FirewallRules: [{8D2EEFB9-13C5-4FA1-87C9-8626D1AEB836}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Music\HPTouchSmartMusic.exe

FirewallRules: [{46F6F3F6-6F39-4735-BC41-692615BD2BAF}] => (Allow) C:\Program Files (x86)\Roxio\RoxioNow Player\RNowShell.exe

FirewallRules: [{734C6E59-6D9B-4F96-9002-20EBCCFD05F1}] => (Allow) C:\Program Files (x86)\Roxio\RoxioNow Player\RNowShell.exe

FirewallRules: [{85D0FB58-5336-4D08-B7A7-31E728873D48}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\MediaSmart\RoxioNow\RNow.exe

FirewallRules: [{22E10D33-F96F-450B-AAB1-5269BE017FD6}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\MediaSmart\RoxioNow\RNow.exe

FirewallRules: [{7F8294E9-0255-4114-AA66-9D967A744A20}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe

FirewallRules: [{9A554420-7E27-4190-B916-4DF7FEF6E622}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe

FirewallRules: [{BE0A5170-0293-41CF-B64A-7081E31B2127}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgdiagex.exe

FirewallRules: [{496C659F-795E-4D28-8392-9CA02A0DF3A2}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgdiagex.exe

FirewallRules: [{1115F6E7-72D7-4561-9984-FDF31B77D93B}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgmfapx.exe

FirewallRules: [{ED49A240-5759-4AC6-A108-43AEDC474A53}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgmfapx.exe

FirewallRules: [{6347AA97-5F7C-4C3A-B6AC-19EA8570BFEF}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe

FirewallRules: [{9D7E2A0E-DDE7-4AD8-A7BC-3B1D066636EE}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe

==================== Faulty Device Manager Devices =============

Name: Consumer IR Devices

Description: Consumer IR Devices

Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: circlass

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

Name: Security Processor Loader Driver

Description: Security Processor Loader Driver

Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Manufacturer:

Service: spldr

Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.

Devices stay in this state if they have been prepared for removal.

After you remove the device, this error disappears.Remove the device, and this error should be resolved.

==================== Event log errors: =========================

Application errors:

==================

Error: (07/16/2015 07:10:54 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )

Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:

Could not query the status of the EventSystem service.

System Error:

A system shutdown is in progress.

.

Error: (07/16/2015 07:06:00 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed Blio; Error = 0x8007043c).

Error: (07/16/2015 07:06:00 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed Blio; Error = 0x8007043c).

Error: (07/16/2015 07:03:22 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2014; Error = 0x8007043c).

Error: (07/16/2015 07:03:22 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2014; Error = 0x8007043c).

Error: (07/16/2015 07:02:50 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2014; Error = 0x8007043c).

Error: (07/16/2015 07:02:43 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2014; Error = 0x8007043c).

Error: (05/07/2014 11:22:35 AM) (Source: .NET Runtime Optimization Service) (EventID: 1101) (User: )

Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131f06

Error: (05/07/2014 11:22:34 AM) (Source: .NET Runtime Optimization Service) (EventID: 1101) (User: )

Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070003

Error: (05/07/2014 10:39:21 AM) (Source: .NET Runtime Optimization Service) (EventID: 1107) (User: )

Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.Configuration, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.

.

System errors:

=============

Error: (07/16/2015 07:56:56 PM) (Source: Ntfs) (EventID: 55) (User: )