Jump to content

LizzyBordon

Members
  • Posts

    2
  • Joined

  • Last visited

Posts posted by LizzyBordon

  1. I have a malicious file that is not removed when I restore my pc to factory settings. I have used Malwarebytes and Microsoft Security Essentials to clean the PC (and used Windows Defender Offline), but it was not successful in killing the malicious file.

    I downloaded DDS.com and followed the directions. The two requested files are attached.

    Please note that I am not very adept at pc set up or anything and the steps I took so far took me several hours to figure out.

    Thank you for your help!

    Attach.zip

    DDS.txt

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.