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LizzyBordon

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  1. I have a malicious file that is not removed when I restore my pc to factory settings. I have used Malwarebytes and Microsoft Security Essentials to clean the PC (and used Windows Defender Offline), but it was not successful in killing the malicious file. I downloaded DDS.com and followed the directions. The two requested files are attached. Please note that I am not very adept at pc set up or anything and the steps I took so far took me several hours to figure out. Thank you for your help! Attach.zip DDS.txt
  2. I just restored my pc to factory settings and can't believe that this is a Trojan agent. Please confirm. The only software I installed is Windows Live Essential, plus updates. protection-log-2012-06-30.txt
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