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ChrisOfTheOT

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Posts posted by ChrisOfTheOT

  1. The pinned post said to run the Farbar Recovery tool & post the logs (below).

     

    I have just started to get IE re-directed to the bluekai.com website when I refresh my browser, but only from the My eBay page. (It's something like tags.bluekai.com, or similar, but the WOT browser add-on blocked it.) I'm also getting very short spam emails, only a couple a day, but they've been coming for a few weeks.

     

    A day or two ago MalwareBytes did not find anything on a full scan and CCleaner deleted all temporary files (as far as I could tell).

     

    Many thanks in anticipation,

     

    Chris

     

    FRST.exe logs:

     

    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 28-01-2015 01
    Ran by xxxxx (administrator) on xxxxxx on 30-01-2015 10:05:28
    Running from C:\Users\xxxxxxx\Desktop
    Loaded Profiles: xxxxxx (Available profiles: xxxxxx & Mcx1 & Mcx2)
    Platform: Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) OS Language: English (United States)
    Internet Explorer Version 9 (Default browser: IE)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
    (Microsoft Corporation) C:\Windows\System32\SLsvc.exe
    (brother Industries Ltd) C:\Windows\System32\BRSVC01A.EXE
    (brother Industries Ltd) C:\Windows\System32\BRSS01A.EXE
    (UPEK Inc.) D:\Program Files\Protector Suite QL\upeksvr.exe
    (Agere Systems) C:\Windows\System32\agrsmsvc.exe
    (TOSHIBA CORPORATION) C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    (Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\VS7DEBUG\MDM.EXE
    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
    () C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    () C:\Program Files\Cyberlink\Shared files\RichVideo.exe
    (Seagate) C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
    (TOSHIBA Corporation) C:\Program Files\Toshiba\TOSHIBA HD DVD PLAYER\TNaviSrv.exe
    (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
    (TOSHIBA Corporation) C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    (TOSHIBA CORPORATION) C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    (Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\WhsMcClient.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\WSConnectorUpdate.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\LANConfigSvc.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\ProviderRegistryService.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
    (Microsoft Corporation) C:\Windows\ehome\ehrecvr.exe
    (Microsoft Corporation) C:\Windows\ehome\ehsched.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\Microsoft.HomeServer.Archive.TransferService.exe
    (Microsoft Corporation) C:\Windows\ehome\ehrec.exe
    (Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (Realtek Semiconductor) C:\Windows\RtHDVCpl.exe
    (Microsoft Corporation) C:\Windows\System32\rundll32.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
    (Microsoft Corporation) C:\Program Files\Windows Server\Bin\Launchpad.exe
    (BlackBerry Limited) C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    (RealNetworks, Inc.) D:\Program Files\RealPlayer\Update\realsched.exe
    (Microsoft Corporation) C:\Windows\System32\rundll32.exe
    (Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
    (Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
    (UPEK Inc.) D:\Program Files\Protector Suite QL\psqltray.exe
    (Microsoft Corporation) D:\Program Files\Microsoft Office\Office10 Tools\Office10\MSOFFICE.EXE
    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
    (Microsoft Corporation) C:\Windows\System32\conime.exe

    ==================== Registry (Whitelisted) ==================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [HSON] => C:\Program Files\TOSHIBA\TBS\HSON.exe [54608 2007-10-31] (TOSHIBA Corporation)
    HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [833072 2007-05-02] (Synaptics, Inc.)
    HKLM\...\Run: [PSQLLauncher] => D:\Program Files\Protector Suite QL\launcher.exe [49416 2007-11-14] (UPEK Inc.)
    HKLM\...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4431872 2007-04-10] (Realtek Semiconductor)
    HKLM\...\Run: [NvSvc] => RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    HKLM\...\Run: [NvCplDaemon] => RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    HKLM\...\Run: [NvMediaCenter] => RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [974432 2014-08-22] (Microsoft Corporation)
    HKLM\...\Run: [Launchpad] => C:\Program Files\Windows Server\Bin\Launchpad.exe [1099360 2012-11-02] (Microsoft Corporation)
    HKLM\...\Run: [RIMBBLaunchAgent.exe] => C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe [443408 2014-02-07] (BlackBerry Limited)
    HKLM\...\Run: [TkBellExe] => D:\Program Files\RealPlayer\update\realsched.exe [295512 2014-11-28] (RealNetworks, Inc.)
    HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1021128 2014-11-20] (Adobe Systems Incorporated)
    Winlogon\Notify\psfus: C:\Windows\system32\psqlpwd.dll (UPEK Inc.)
    HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2008-08-11] (Google Inc.)
    HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\...\RunOnce: [Adobe Speed Launcher] => 1422604816
    Lsa: [Notification Packages] scecli psqlpwd
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk
    ShortcutTarget: Microsoft Office.lnk -> D:\Program Files\Microsoft Office\Office10 Tools\Office10\OSA.EXE (Microsoft Corporation)
    ShellIconOverlayIdentifiers: [uEAFOverlay] -> {F2F31467-B1AC-4df0-AE79-FD5FA085E22B} => D:\Program Files\Protector Suite QL\farchns.dll (UPEK Inc.)
    ShellIconOverlayIdentifiers: [uEAFOverlayOpen] -> {A3E208F7-0E3A-4182-A7A6-B169D5D691AA} => D:\Program Files\Protector Suite QL\farchns.dll (UPEK Inc.)
    BootExecute: dfboottime \??\C:\Windows\System32\dfboottime.cfgautocheck autochk *

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
    HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/
    HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk
    SearchScopes: HKLM -> DefaultScope {B6633A79-5F75-4E24-9F7A-86D392D5BD6F} URL = http://www.google.co.uk/search?q={searchTerms}&rls=com.microsoft:*:IE-SearchBox&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7;
    SearchScopes: HKLM -> {B6633A79-5F75-4E24-9F7A-86D392D5BD6F} URL = http://www.google.co.uk/search?q={searchTerms}&rls=com.microsoft:*:IE-SearchBox&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7;
    SearchScopes: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> {B6633A79-5F75-4E24-9F7A-86D392D5BD6F} URL =
    BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
    BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
    BHO: WOT Helper -> {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} -> C:\Program Files\WOT\WOT.dll ()
    Toolbar: HKLM - WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
    Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
    Toolbar: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
    Toolbar: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> WOT - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    Handler: lbxfile - {56831180-F115-11d2-B6AA-00104B2B9943} - D:\Program Files\Libronix DLS\System\FileProt.dll (Libronix Corporation)
    Handler: lbxres - {24508F1B-9E94-40EE-9759-9AF5795ADF52} - D:\Program Files\Libronix DLS\System\ResProt.dll (Libronix Corporation)
    Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
    Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll ()
    Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
    Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

    FireFox:
    ========
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
    FF Plugin: @microsoft.com/WPF,version=3.5 -> C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
    FF Plugin: @real.com/nppl3260;version=16.0.4.19 -> D:\Program Files\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
    FF Plugin: @real.com/nprndlhtml5videoshim;version=1.3.4 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
    FF Plugin: @real.com/nprpplugin;version=16.0.4.19 -> D:\Program Files\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
    FF Plugin: @realnetworks.com/npdlplugin;version=1 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)
    FF Plugin: @RIM.com/WebSLLauncher,version=1.0 -> C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
    FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
    FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
    FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
    FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
    FF Extension: Microsoft .NET Framework Assistant - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-02-18]
    FF HKLM\...\Firefox\Extensions: [{1B12EF76-2B5E-4DA1-B587-4762D49BFE03}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
    FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-11-28]

    ========================== Services (Whitelisted) =================

    (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

    R2 arXfrSvc; C:\Program Files\Windows Server\Bin\Microsoft.HomeServer.Archive.TransferService.exe [84576 2012-11-02] (Microsoft Corporation)
    S3 BlackBerry Device Manager; C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [585728 2014-01-21] (BlackBerry Limited) [File not signed]
    R2 Brother XP spl Service; C:\Windows\system32\brsvc01a.exe [57344 2004-06-13] (brother Industries Ltd) [File not signed]
    R2 CFSvcs; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [40960 2006-11-14] (TOSHIBA CORPORATION) [File not signed]
    R2 HealthAlertsSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation)
    S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [69632 2005-11-14] (Macrovision Corporation) [File not signed]
    S2 initMonitor; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation)
    R2 LANConfig; C:\Program Files\Windows Server\Bin\LANConfigSvc.exe [27520 2011-03-02] (Microsoft Corporation)
    R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [22192 2014-08-22] (Microsoft Corporation)
    R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [288120 2014-08-22] (Microsoft Corporation)
    R2 NotificationsProviderSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation)
    R2 providers_system; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation)
    R2 RealNetworks Downloader Resolver Service; C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe [39056 2014-08-12] ()
    R2 RichVideo; C:\Program Files\Cyberlink\Shared files\RichVideo.exe [247152 2009-04-17] ()
    R2 ServiceProviderRegistry; C:\Program Files\Windows Server\Bin\ProviderRegistryService.exe [41568 2012-11-02] (Microsoft Corporation)
    R2 SgtSch2Svc; C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe [845808 2011-06-30] (Seagate)
    R2 SqmProviderSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation)
    R2 TNaviSrv; C:\Program Files\Toshiba\TOSHIBA HD DVD PLAYER\TNaviSrv.exe [83312 2008-03-10] (TOSHIBA Corporation)
    R2 TODDSrv; C:\Windows\system32\TODDSrv.exe [114688 2006-05-25] (TOSHIBA Corporation) [File not signed]
    R2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [67056 2007-03-03] (Ulead Systems, Inc.)
    R2 WhsMcClient; C:\Program Files\Windows Server\Bin\WhsMcClient.exe [98400 2012-11-02] (Microsoft Corporation)
    S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [272952 2008-01-19] (Microsoft Corporation)
    R2 WSConnectorUpdate; C:\Program Files\Windows Server\Bin\WSConnectorUpdate.exe [162176 2011-03-02] (Microsoft Corporation)
    R2 WSS_ComputerBackupProviderSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation)

    ==================== Drivers (Whitelisted) ====================

    (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

    R3 BackupReader; C:\Windows\System32\DRIVERS\BackupReader.sys [53504 2011-03-02] (Microsoft Corporation)
    R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [231800 2014-07-17] (Microsoft Corporation)
    S3 pwdrvio; C:\Windows\system32\pwdrvio.sys [16456 2009-12-21] ()
    S3 pwdspio; C:\Windows\system32\pwdspio.sys [11088 2009-12-21] ()
    S3 RimUsb; C:\Windows\System32\Drivers\RimUsb.sys [68096 2013-12-02] (BlackBerry Limited)
    S3 RTL85n86; C:\Windows\System32\DRIVERS\RTL85n86.sys [311808 2006-11-02] (Realtek)
    R3 smscir; C:\Windows\System32\DRIVERS\smscir.sys [62752 2007-01-09] (Microsoft Corporation)
    R3 ttv500x; C:\Windows\System32\drivers\ttv500x.sys [322816 2007-03-28] (TOSHIBA)
    R3 UVCFTR; C:\Windows\System32\Drivers\UVCFTR_S.SYS [11776 2007-04-14] (Chicony Electronics Co., Ltd.)
    R0 vididr; C:\Windows\System32\DRIVERS\vididr.sys [125472 2013-04-22] (Acronis)
    R0 vidsflt53; C:\Windows\System32\DRIVERS\vsflt53.sys [83392 2013-04-22] (Acronis)
    U5 AppMgmt; C:\Windows\system32\svchost.exe [21504 2008-01-19] (Microsoft Corporation)
    S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [X]
    S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
    S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
    S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

    ==================== NetSvcs (Whitelisted) ===================

    (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

    ==================== One Month Created Files and Folders ========

    (If an entry is included in the fixlist, the file\folder will be moved.)

    2015-01-30 10:05 - 2015-01-30 10:05 - 00017275 _____ () C:\Users\xxxxxx\Desktop\FRST.txt
    2015-01-30 10:05 - 2015-01-30 10:05 - 00000000 ____D () C:\FRST
    2015-01-30 10:02 - 2015-01-30 10:02 - 01121792 _____ (Farbar) C:\Users\xxxxxx\Desktop\FRST.exe
    2015-01-20 11:52 - 2015-01-20 11:52 - 00000013 _____ () C:\Users\xxxxxx\Desktop\Fridge.txt
    2015-01-15 17:28 - 2014-12-19 00:25 - 00115200 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
    2015-01-15 17:22 - 2014-12-06 03:14 - 00174080 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll
    2015-01-15 17:22 - 2014-12-06 03:14 - 00093184 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll
    2015-01-15 17:22 - 2014-12-06 03:14 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\nlaapi.dll
    2015-01-15 17:21 - 2014-12-06 03:14 - 00153600 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
    2015-01-10 10:05 - 2015-01-10 10:05 - 00001340 _____ () C:\Users\xxxxxx\Desktop\Did Calvin Bowl on the Sabbath.lnk

    ==================== One Month Modified Files and Folders =======

    (If an entry is included in the fixlist, the file\folder will be moved.)

    2015-01-30 09:49 - 2006-11-02 12:47 - 00003568 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
    2015-01-30 09:49 - 2006-11-02 12:47 - 00003568 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
    2015-01-30 09:32 - 2008-08-10 12:28 - 01502974 _____ () C:\Windows\WindowsUpdate.log
    2015-01-30 09:30 - 2010-02-06 10:36 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
    2015-01-30 09:30 - 2010-02-06 10:36 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
    2015-01-30 08:00 - 2008-09-15 10:35 - 00153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.001
    2015-01-30 07:51 - 2013-05-01 08:57 - 00000438 _____ () C:\Windows\Tasks\Defraggler Volume C Task.job
    2015-01-30 07:51 - 2006-11-02 12:37 - 00000000 ___RD () C:\Users\Public\Recorded TV
    2015-01-30 07:49 - 2006-11-02 13:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
    2015-01-29 17:36 - 2006-11-02 13:01 - 00032622 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
    2015-01-29 13:58 - 2011-01-08 14:04 - 00000000 ____D () C:\Users\xxxxxx\AppData\Roaming\Skype
    2015-01-28 17:34 - 2006-11-02 10:33 - 00763586 _____ () C:\Windows\system32\PerfStringBackup.INI
    2015-01-27 09:28 - 2014-05-09 16:23 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
    2015-01-27 08:34 - 2014-08-04 11:30 - 00114904 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
    2015-01-27 08:33 - 2014-08-04 11:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
    2015-01-24 08:07 - 2012-04-10 13:25 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
    2015-01-24 08:07 - 2011-06-03 08:04 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
    2015-01-16 08:22 - 2014-09-16 10:01 - 00007923 _____ () C:\Users\xxxxx\AppData\Roaming\Rim.Desktop.Exception.log
    2015-01-16 08:22 - 2014-09-16 10:01 - 00001386 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.DesktopHelper.Exception.log
    2015-01-15 17:28 - 2013-08-12 08:29 - 00000000 ____D () C:\Windows\system32\MRT
    2015-01-15 17:22 - 2006-11-02 10:24 - 110348472 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe
    2015-01-11 14:41 - 2008-09-15 10:35 - 00153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.dat
    2015-01-08 13:03 - 2014-09-16 07:34 - 00000000 ___RD () C:\Program Files\Skype
    2015-01-08 13:03 - 2011-01-08 14:04 - 00000000 ____D () C:\ProgramData\Skype
    2014-12-31 11:13 - 2009-10-03 08:50 - 00249488 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe

    ==================== Files in the root of some directories =======

    2013-04-26 13:47 - 2013-04-26 13:47 - 0000081 _____ () C:\Users\xxxxxx\AppData\Roaming\Checksum.ini
    2008-09-15 10:35 - 2015-01-30 08:00 - 0153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.001
    2008-09-15 10:35 - 2015-01-11 14:41 - 0153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.dat
    2014-09-16 10:01 - 2015-01-16 08:22 - 0007923 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.Desktop.Exception.log
    2014-09-16 09:40 - 2014-09-16 09:40 - 0001128 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.Desktop.HttpServerSetup.log
    2014-09-16 10:01 - 2015-01-16 08:22 - 0001386 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.DesktopHelper.Exception.log
    2008-09-09 16:02 - 2015-01-28 17:32 - 0122368 _____ () C:\Users\xxxxxx\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    2011-01-08 14:06 - 2011-01-08 14:06 - 0000056 ____H () C:\ProgramData\ezsidmv.dat

    ==================== Bamital & volsnap Check =================

    (There is no automatic fix for files that do not pass verification.)

    C:\Windows\explorer.exe => File is digitally signed
    C:\Windows\system32\winlogon.exe => File is digitally signed
    C:\Windows\system32\wininit.exe => File is digitally signed
    C:\Windows\system32\svchost.exe => File is digitally signed
    C:\Windows\system32\services.exe => File is digitally signed
    C:\Windows\system32\User32.dll => File is digitally signed
    C:\Windows\system32\userinit.exe => File is digitally signed
    C:\Windows\system32\rpcss.dll => File is digitally signed
    C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

    LastRegBack: 2015-01-30 08:09

    ==================== End Of Log ============================

     

     

     

     

    Additional scan result of Farbar Recovery Scan Tool (x86) Version: 28-01-2015 01
    Ran by Chris Burson at 2015-01-30 10:06:07
    Running from C:\Users\xxxxxx\Desktop
    Boot Mode: Normal
    ==========================================================

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
    AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
    AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    ==================== Installed Programs ======================

    (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    3DPageFlip Free PDF to ePub (freeware) (HKLM\...\3DPageFlip Free PDF to ePub (freeware)_is1) (Version:  - 3dpageflip Solution)
    Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
    Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
    Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.4.0.2710 - Adobe Systems Incorporated)
    Adobe Digital Editions 2.0 (HKLM\...\Adobe Digital Editions 2.0) (Version: 2.0.1 - Adobe Systems Incorporated)
    Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.287 - Adobe Systems Incorporated)
    Adobe Reader X (10.1.13) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
    Airline Tycoon - Deluxe (HKLM\...\AirlineTycoon) (Version:  - Viva Media)
    Amazon Kindle (HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\...\Amazon Kindle) (Version:  - Amazon)
    Apple Software Update (HKLM\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.)
    Batch Update (Version: 3.0 - Libronix Corporation) Hidden
    BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.15 - British Broadcasting Corp.)
    BBC iPlayer Desktop (Version: 3.2.15 - British Broadcasting Corp.) Hidden
    BBSAK (HKLM\...\{B23F12D4-17DE-453A-B1F4-55E501FE0EBF}) (Version: 1.9.2 - JMT Labs)
    Bible Data Type System Files (Version: 3.0 - Libronix Corporation) Hidden
    Biblical Hebrew (SIL) (HKLM\...\{C4852924-8548-4FA6-A822-5B3840C5E0E7}) (Version: 1.0.3.40 - Tiro Typeworks)
    BlackBerry Desktop Software 7.1 (HKLM\...\BlackBerry_Desktop) (Version: 7.1.0.41 - Research In Motion Ltd.)
    BlackBerry Desktop Software 7.1 (Version: 7.1.0.41 - Research In Motion Ltd.) Hidden
    BlackBerry Device Software Updater (HKLM\...\{E31C1E19-81D2-40C0-BE40-30A2A54E9C27}) (Version: 8.0.0.50 - Research In Motion Ltd)
    Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v6.30.01(T) - TOSHIBA CORPORATION)
    Bob Designer (HKLM\...\Bob Designer) (Version: 5.1.7 - CEWE Stiftung u Co. KGaA)
    calibre (HKLM\...\{F621B10F-5ABA-4B1F-B520-F8A5824FDF78}) (Version: 2.12.0 - Kovid Goyal)
    Camera Assistant Software for Toshiba(2.0M) (HKLM\...\{3FF6DCB6-71FA-4DB1-BCDB-7C93DF2DA992}) (Version: 1.7.019.0626 - Chicony Electronics Co.,Ltd.)
    CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
    CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA)
    Common System Files (Version: 3.0 - Libronix Corporation) Hidden
    Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
    CutePDF Writer 2.8 (HKLM\...\CutePDF Writer Installation) (Version:  - )
    CyberLink PhotoNow (HKLM\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6622 - CyberLink Corp.)
    CyberLink PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3022 - CyberLink Corp.)
    Defraggler (HKLM\...\Defraggler) (Version: 2.13 - Piriform)
    Dolby (HKLM\...\Dolby) (Version:  - )
    DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.51 - Ulead Systems, Inc.)
    ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
    e-Sword (HKLM\...\{294B365B-32EF-49EE-99B3-A00558DC76E5}) (Version: 10.02.0001 - Rick Meyers)
    Exact Audio Copy 1.0beta3 (HKLM\...\Exact Audio Copy) (Version: 1.0beta3 - Andre Wiethoff)
    FairStars CD Ripper 1.52 (HKLM\...\FairStars CD Ripper_is1) (Version:  - FairStars Soft)
    FastStone Image Viewer 4.2 (HKLM\...\FastStone Image Viewer) (Version: 4.2 - FastStone Soft)
    Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
    Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
    Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
    Graphical Query Editor (Version: 3.0 - Libronix Corporation) Hidden
    Intel® Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
    Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
    Java 8 Update 20 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218020F0}) (Version: 8.0.200 - Oracle Corporation)
    Kobo (HKLM\...\Kobo) (Version: 3.10.0 - Rakuten Kobo Inc.)
    Libronix Digital Library System (HKLM\...\Libronix DLS) (Version:  - Libronix Corporation)
    Libronix Digital Library System (Version: 3.0 - Libronix Corporation) Hidden
    Libronix DLS Application (Version: 3.0 - Libronix Corporation) Hidden
    Libronix DLS Shortcuts (Version: 3.0 - Libronix Corporation) Hidden
    Libronix Update (Version: 3.0 - Libronix Corporation) Hidden
    LLS Resource Driver (Version: 3.0 - Libronix Corporation) Hidden
    Logos 4 Prerequisites (HKLM\...\{DDCA4C87-F666-4A93-93CF-7300A2378C0A}) (Version: 4.63.00327 - Logos Bible Software)
    Logos Bible Software 4 (HKLM\...\{EAD8A4BB-4505-482C-9705-A599F1E88623}) (Version: 4.63.00409 - Logos Bible Software)
    Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
    Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
    Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
    Microsoft AutoRoute 2002 (HKLM\...\{F7F2DC0A-C22E-49AD-AD37-797309A54E7B}) (Version: 9.00.16.2000 - Microsoft)
    Microsoft Money (HKLM\...\{E7298FD8-1386-11D5-8D6C-0050DAD32D95}) (Version: 10.0.80 - Microsoft)
    Microsoft Money System Pack (HKLM\...\{CF5193F7-6B37-11D5-B7D2-00AA00A204F1}) (Version: 10.0.80 - Microsoft)
    Microsoft Office 97, Professional Edition (HKLM\...\Office8.0) (Version:  - )
    Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
    Microsoft Office Sounds (HKLM\...\{10CE1EA2-12E9-11D3-825E-00C04F6843FE}) (Version: 1.0.0.0 - Microsoft Corp)
    Microsoft Office XP Resource Kit Tools (HKLM\...\{95250409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6403.0 - Microsoft Corporation)
    Microsoft Outlook Personal Folders Backup (HKLM\...\{C63E7C60-25EB-11D3-8EDA-00A0C911E8E5}) (Version: 1.10.0.0 - Microsoft Corporation)
    Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Word 2002 (HKLM\...\{901B0409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
    Microsoft Works 6-9 Converter (HKLM\...\{172423F9-522A-483A-AD65-03600CE4CA4F}) (Version: 9.7.0621 - Microsoft Corporation)
    Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
    MSVC80_x86 (Version: 1.0.1.0 - Nokia) Hidden
    MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden
    MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden
    MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
    MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
    MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
    Nokia Connectivity Cable Driver (HKLM\...\{A57025CC-5F2E-4D01-B387-06DB10500D43}) (Version: 7.1.78.0 - Nokia)
    NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
    OEB Resource Driver (Version: 3.0 - Libronix Corporation) Hidden
    OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
    OpenOffice.org 3.3 (HKLM\...\{82AF3E91-57E1-4754-84D0-40A46E2479AB}) (Version: 3.3.9567 - OpenOffice.org)
    Partition Wizard Home Edition 4.2.2 (HKLM\...\{AA468551-1794-42FE-B504-C41D75EEBDF2}_is1) (Version:  - MT Solution Ltd.)
    PC Connectivity Solution (HKLM\...\{644F4910-E812-49AD-93EC-86828CB81A0D}) (Version: 12.0.27.0 - Nokia)
    PDF Resource Driver (Version: 3.0 - Libronix Corporation) Hidden
    PhotoScape (HKLM\...\PhotoScape) (Version:  - )
    Protector Suite QL 5.8 (HKLM\...\{2CD82D77-8D1E-44FC-9A90-BBA95AC8D6B7}) (Version: 5.8.0.4024 - UPEK Inc.)
    Qosmio AV Controller Manager (HKLM\...\{FDCEF602-9FCA-428E-8AD5-5C3C9DC8CE05}) (Version: 1.0 - TOSHIBA)
    QuickTime (HKLM\...\{8DC42D05-680B-41B0-8878-6C14D24602DB}) (Version: 7.55.90.70 - Apple Inc.)
    Railroad Tycoon II - Platinum (HKLM\...\{BED27751-CD2A-4C2F-9813-00B9B60C76FE}) (Version:  - )
    RealDownloader (Version: 1.3.4 - RealNetworks, Inc.) Hidden
    RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
    RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
    RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.4 - RealNetworks)
    Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5397 - Realtek Semiconductor Corp.)
    RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
    Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
    Seagate DiscWizard (HKLM\...\{8FB2A014-A0B0-42D8-8E18-9AFC6A6E2814}) (Version: 13.0.14387 - Seagate)
    SeaTools for Windows (HKLM\...\{98613C99-1399-416C-A07C-1EE1C585D872}) (Version: 1.2.0.7 - Seagate Technology)
    SiteSpinner (HKLM\...\{826C3E36-A1C6-4183-B220-34A113E0CE9F}) (Version: 2.70.6 - Virtual Mechanics)
    Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
    SmartSound Quicktracks Plugin (HKLM\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.3.0 - SmartSound Software Inc)
    SmartSound Quicktracks Plugin (Version: 3.0.3.0 - SmartSound Software Inc) Hidden
    SpywareBlaster 4.6 (HKLM\...\SpywareBlaster_is1) (Version: 4.6.1 - BrightFort LLC)
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 9.1.11.1 - Synaptics)
    Texas Instruments PCIxx21/x515/xx12 drivers. (HKLM\...\InstallShield_{BE1826A9-7EEE-492A-B3BC-DEF3DFAE37EE}) (Version: 2.00.0002 - Texas Instruments Inc.)
    TIPCI (Version: 2.00.0002 - Texas Instruments Inc.) Hidden
    TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.04 - TOSHIBA)
    TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.35 - TOSHIBA)
    TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.1 - TOSHIBA Corporation)
    TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
    TOSHIBA HD DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.51.07 - TOSHIBA Corporation)
    TOSHIBA Manuals (HKLM\...\{0F4F4815-76AD-4B26-8763-72F3344041C2}) (Version: 7.30 - TOSHIBA)
    TOSHIBA Remote Control Manager (HKLM\...\{FEB650EB-7639-444E-9FC2-C33EE6ED1A37}) (Version: 2.1.0 - TOSHIBA)
    TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA)
    TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
    TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.7 - TOSHIBA Corporation)
    TreeSize Free V2.7 (HKLM\...\TreeSize Free_is1) (Version: 2.7 - JAM Software)
    Ulead WinCinema Disc Creator 1.0 (HKLM\...\{11A64428-9699-40FC-9F05-FF79BBC599BD}) (Version: 1.0 - InterVideo Digital Technology Corporation)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
    Windows Driver Package - Nokia pccsmcfd “LegacyDriver”  (05/31/2012 7.1.2.0) (HKLM\...\17D063A0A9F5D5A225B76B1D9BCB5ADBE85C8382) (Version: 05/31/2012 7.1.2.0 - Nokia)
    Windows Home Server 2011 Connector (HKLM\...\{46DCED50-3A1D-4EF4-94F0-45F2681E3D70}) (Version: 6.1.8800.16400 - Microsoft Corporation)
    Windows Installer Clean Up (HKLM\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
    Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
    WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
    WOT for Internet Explorer (HKLM\...\{C0DA129B-1E45-494D-A362-5CD0109C306B}) (Version: 11.11.7.0 - WOT Services Oy)
    WOT for Internet Explorer (HKLM\...\{DCAEC601-735C-41AE-B84F-D792F09FB7D1}) (Version: 12.8.2.0 - WOT Services Oy)

    ==================== Custom CLSID (selected items): ==========================

    (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{039B2CA5-3B41-4D93-AD77-47D3293FC5CB}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll No File
    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}\InprocServer32 -> H:\Logos Bible Software 4\Logos4\System\L4SmrtTg.dll (Logos Bible Software)
    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}\localserver32 -> H:\Logos Bible Software 4\Logos4\System\LogosCom.exe (Logos Bible Software)
    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{42481700-CF3C-4D05-8EC6-F9A1C57E8DC0}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll No File
    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{45C6AFA5-2C13-402f-BC5D-45CC8172EF6B}\InprocServer32 -> C:\Program Files\Toshiba\Bluetooth Toshiba Stack\sys\TosBtExt.dll (TOSHIBA)
    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{7FECCC6D-DB56-4D73-B28D-11EE159FF2F7}\InprocServer32 -> H:\Logos Bible Software 4\Logos4\System\L4SmrtTg.dll (Logos Bible Software)
    CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{D0D38C6E-BF64-4C42-840D-3E0019D9F7A6}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll No File

    ==================== Restore Points  =========================

    02-01-2015 09:34:31 Windows Update
    05-01-2015 08:34:13 Scheduled Checkpoint
    06-01-2015 08:01:53 Windows Update
    10-01-2015 08:09:39 Windows Update
    11-01-2015 14:16:45 Scheduled Checkpoint
    12-01-2015 08:34:28 Scheduled Checkpoint
    13-01-2015 14:00:54 Windows Update
    15-01-2015 17:20:54 Windows Update
    19-01-2015 07:48:11 Windows Update
    20-01-2015 15:26:11 Scheduled Checkpoint
    22-01-2015 08:24:01 Windows Update
    26-01-2015 07:44:00 Windows Update
    30-01-2015 08:02:54 Windows Update

    ==================== Hosts content: ==========================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2006-11-02 10:23 - 2014-04-10 09:10 - 00601803 ____A C:\Windows\system32\Drivers\etc\hosts
    127.0.0.1  localhost
    127.0.0.1  fr.a2dfp.net
    127.0.0.1  m.fr.a2dfp.net
    127.0.0.1  ad.a8.net
    127.0.0.1  asy.a8ww.net
    127.0.0.1  abcstats.com
    127.0.0.1  a.abv.bg
    127.0.0.1  adserver.abv.bg
    127.0.0.1  adv.abv.bg
    127.0.0.1  bimg.abv.bg
    127.0.0.1  ca.abv.bg
    127.0.0.1  www2.a-counter.kiev.ua
    127.0.0.1  track.acclaimnetwork.com
    127.0.0.1  accuserveadsystem.com
    127.0.0.1  www.accuserveadsystem.com
    127.0.0.1  achmedia.com
    127.0.0.1  aconti.net
    127.0.0.1  secure.aconti.net
    127.0.0.1  www.aconti.net #[Dialer.Aconti]
    127.0.0.1  csh.actiondesk.com
    127.0.0.1  www.activemeter.com #[Tracking.Cookie]
    127.0.0.1  ads.activepower.net
    127.0.0.1  stat.active24stats.nl #[Tracking.Cookie]
    127.0.0.1  cms.ad2click.nl
    127.0.0.1  ad2games.com
    127.0.0.1  ads.ad2games.com
    127.0.0.1  content.ad20.net
    127.0.0.1  core.ad20.net
    127.0.0.1  banner.ad.nu

    There are 1000 more lines.

    ==================== Scheduled Tasks (whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

    Task: {0DC42FC1-EC5E-484D-992F-8DF825155A05} - System32\Tasks\Microsoft\Windows\Windows Server\Backup_On_Idle => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {21787575-FA11-434A-A152-5119EB185DC0} - System32\Tasks\Defraggler Volume C Task => d:\Program Files\Defraggler\df.exe [2013-02-06] (Piriform Ltd)
    Task: {2C8ABFD2-B8E2-4E03-85F4-51908DD4D4BC} - System32\Tasks\{7687544A-2FF8-45C7-B938-81540BE4F5D0} => C:\Program Files\Skype\\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)
    Task: {4A732B10-2DC3-431B-9C9A-9E39FEB5716E} - System32\Tasks\Microsoft\Windows\Windows Server\InstallAddIns => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {4F09DF5F-6414-4B22-8492-CC9D7EC0A872} - System32\Tasks\Microsoft\Windows\Windows Server\Alert Evaluations => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {57FD7BB3-FBA8-4FEE-86E3-A478E6790F97} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-08-29] (RealNetworks, Inc.)
    Task: {6D8F9B6F-7D8C-4B2C-A261-1518328AC44C} - System32\Tasks\Microsoft\Office Genuine Advantage\OGALogon => C:\Windows\system32\OGAExec.exe [2009-08-03] ()
    Task: {7B793F50-8E59-4FDC-B8DD-C465945B95E7} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe [2014-08-12] (RealNetworks, Inc.)
    Task: {8D5F914A-894C-4B7B-94A2-F5953E3E6EA5} - System32\Tasks\Microsoft\Windows\Windows Server\SaveCEIPData => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {8F4C432E-2321-4671-9D3B-618A69871299} - System32\Tasks\Ad-Aware Update (Weekly) => D:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
    Task: {9967017D-FE79-476E-AF04-5C6FE1DAFFCE} - System32\Tasks\Microsoft\Windows\Windows Server\Backup => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {9AAB3F41-D5EF-4C70-AE24-5933AB92BFEE} - System32\Tasks\{C2C14E77-743C-4059-A967-D462FB86CC04} => pcalua.exe -a "D:\program files\microsoft office\office97 tools\Office\Setup\Acme.exe" -c /w Off97Pro.STF
    Task: {AA6103C8-ACF2-45E7-A5E9-2B296136DB30} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe [2014-08-12] (RealNetworks, Inc.)
    Task: {AF66A6C4-CD23-42B0-9261-7C93BFD19F99} - System32\Tasks\Microsoft\Windows\Windows Server\Health Definition Updates => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {C12B3A37-DD49-4AB2-82C4-CD470A3ED4CE} - System32\Tasks\CCleanerSkipUAC => D:\Program Files\CCleaner\CCleaner.exe [2015-01-20] (Piriform Ltd)
    Task: {C47E5DF7-B85F-45FC-91C4-678F33AACD07} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe [2014-08-12] (RealNetworks, Inc.)
    Task: {C4C9B060-E494-4401-B1CC-07F820C39273} - System32\Tasks\Microsoft\Windows\Windows Server\UploadCEIPData => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {C8C02DE1-D036-41A4-A217-39BDFF495164} - System32\Tasks\{2F3488BB-28CD-4E90-8EE9-35B3491DEB35} => pcalua.exe -a E:\Downloads\MSCeanUpUtil2.exe -d E:\Downloads
    Task: {C9AEA909-F8A7-43EF-9250-FEE675325A5A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)
    Task: {C9D71E98-613F-46DF-B987-E252F2198DE7} - System32\Tasks\{7026D62A-CF0C-4496-B108-896469485A0D} => pcalua.exe -a E:\Downloads\SAGEsetup.exe -d E:\Downloads
    Task: {CC8AF1E5-CF17-4AE4-84DB-64FAC5D026DD} - System32\Tasks\Microsoft\Windows\Windows Server\RenewClientCertificate => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation)
    Task: {E96BB6EA-26C8-414A-A906-E2C86EA4E11C} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)
    Task: {F2AAA14C-8D98-4B7E-84FD-3D7A7936C513} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-08-29] (RealNetworks, Inc.)

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\Windows\Tasks\Defraggler Volume C Task.job => d:\Program Files\Defraggler\df.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

    ==================== Loaded Modules (whitelisted) =============

    2011-04-18 10:38 - 2009-11-05 07:39 - 00087552 _____ () C:\Windows\System32\cpwmon2k.dll
    2014-08-12 11:34 - 2014-08-12 11:34 - 00039056 _____ () C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    2010-07-30 14:54 - 2009-04-17 16:01 - 00247152 ____N () C:\Program Files\Cyberlink\Shared files\RichVideo.exe
    2007-12-05 21:35 - 2006-08-23 16:39 - 00036864 _____ () C:\Program Files\Common Files\Ulead Systems\MPEG\ogg.dll
    2007-12-05 21:35 - 2006-08-23 16:39 - 01060864 _____ () C:\Program Files\Common Files\Ulead Systems\MPEG\vorbis.dll
    2010-06-25 11:26 - 2008-09-16 20:18 - 00132608 _____ () D:\Program Files\WinRAR\rarext.dll

    ==================== Alternate Data Streams (whitelisted) =========

    (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

    AlternateDataStreams: C:\ProgramData\Temp:5C321E34

    ==================== Safe Mode (whitelisted) ===================

    (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

    ==================== EXE Association (whitelisted) =============

    (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

    ==================== MSCONFIG/TASK MANAGER disabled items =========

    (Currently there is no automatic fix for this section.)

    MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    MSCONFIG\startupreg: swg => "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    MSCONFIG\startupreg: TkBellExe => "D:\Program Files\update\realsched.exe"  -osboot

    ========================= Accounts: ==========================

    Administrator (S-1-5-21-3469518139-1120787449-2283880736-500 - Administrator - Disabled)
    Chris Burson (S-1-5-21-3469518139-1120787449-2283880736-1000 - Administrator - Enabled) => C:\Users\xxxxxx
    Guest (S-1-5-21-3469518139-1120787449-2283880736-501 - Limited - Disabled)
    Mcx1 (S-1-5-21-3469518139-1120787449-2283880736-1002 - Administrator - Enabled) => C:\Users\Mcx1
    Mcx2 (S-1-5-21-3469518139-1120787449-2283880736-1003 - Administrator - Enabled) => C:\Users\Mcx2

    ==================== Faulty Device Manager Devices =============

    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL> in the hash map cannot be updated.

    Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)

    System errors:
    =============
    Error: (01/30/2015 09:31:38 AM) (Source: bowser) (EventID: 8003) (User: )
    Description: The master browser has received a server announcement from the computer xxxxxx
    that believes that it is the master browser for the domain on transport NetBT_Tcpip_{61B9B49E-D410-4CED-9CEE-91A6F6.
    The master browser is stopping or an election is being forced.

    Error: (01/30/2015 07:50:47 AM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: luafv

    Error: (01/30/2015 07:50:33 AM) (Source: Dhcp) (EventID: 1002) (User: )
    Description: The IP address lease 192.168.0.5 for the Network Card with network address 001DE0B64F9F has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

    Error: (01/30/2015 07:49:09 AM) (Source: volmgr) (EventID: 46) (User: )
    Description: Crash dump initialization failed!

    Error: (01/30/2015 07:48:56 AM) (Source: volmgr) (EventID: 46) (User: )
    Description: Crash dump initialization failed!

    Error: (01/29/2015 07:35:21 AM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: luafv

    Error: (01/29/2015 07:34:07 AM) (Source: Dhcp) (EventID: 1002) (User: )
    Description: The IP address lease 192.168.1.67 for the Network Card with network address 001DE0B64F9F has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

    Error: (01/29/2015 07:33:42 AM) (Source: volmgr) (EventID: 46) (User: )
    Description: Crash dump initialization failed!

    Error: (01/29/2015 07:33:27 AM) (Source: volmgr) (EventID: 46) (User: )
    Description: Crash dump initialization failed!

    Error: (01/28/2015 06:25:38 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: luafv

    Microsoft Office Sessions:
    =========================
    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK

    Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL

    Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: )
    Description: Context:  Application, SystemIndex Catalog

    Details:
     A device attached to the system is not functioning.   (0x8007001f)
    C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL

    CodeIntegrity Errors:
    ===================================
      Date: 2015-01-27 08:40:48.225
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:47.913
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:47.617
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:47.305
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:45.464
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:45.167
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:44.871
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

      Date: 2015-01-27 08:40:44.559
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

      Date: 2014-08-04 12:35:21.455
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

      Date: 2014-08-04 12:35:21.195
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

    ==================== Memory info ===========================

    Processor: Intel® Core2 Duo CPU T7500 @ 2.20GHz
    Percentage of memory in use: 50%
    Total physical RAM: 3070.25 MB
    Available physical RAM: 1534.73 MB
    Total Pagefile: 6343.46 MB
    Available Pagefile: 4333.22 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1893.53 MB

    ==================== Drives ================================

    Drive c: (Windows Vista) (Fixed) (Total:100 GB) (Free:46.68 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
    Drive d: (Programs) (Fixed) (Total:50 GB) (Free:45.45 GB) NTFS
    Drive e: (xxxxxxData) (Fixed) (Total:82.88 GB) (Free:69.23 GB) NTFS
    Drive f: (RT2_PLAT) (CDROM) (Total:0.63 GB) (Free:0 GB) CDFS
    Drive g: (Temporary Files) (Fixed) (Total:20.01 GB) (Free:16.58 GB) NTFS
    Drive h: (Reference Files) (Fixed) (Total:50 GB) (Free:34 GB) NTFS
    Drive i: (Disk Burns & Backups) (Fixed) (Total:40 GB) (Free:37.63 GB) NTFS
    Drive j: (Spare Partition) (Fixed) (Total:115.99 GB) (Free:107.72 GB) NTFS

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: 70527052)
    Partition 1: (Active) - (Size=100 GB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=50 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=82.9 GB) - (Type=07 NTFS)

    ========================================================
    Disk: 1 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: EFCFA75D)
    Partition 1: (Not Active) - (Size=20 GB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=50 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=162.9 GB) - (Type=OF Extended)

    ==================== End Of Log ============================

     

     

  2. Thanks Gringo - the laptop is running fine now.

     

    Having followed your instructions above, I note that AdwCleaner/Quarantine & Qoobox/BackEnv are still on the C drive. (The ComboFix removal reported that it could not find ComboFix - I must have deleted it manually, but I don't remember - I'm very sorry!)

     

    Also, Spybot still has a few folders in Program Files & Program Data, including a log folder, TeaTimer, .dll & config. files. These do not show up in Revo so I can't uninstal them.

     

    Unless you specify otherwise, I'll manually delete these later in the week. You've been a huge help here Gringo - your generosity is greatly appreciated.

     

    A top result! Thank you so much for your time Gringo (William).

     

    Cheers,

     

    Chris

  3. Unbelievable! 10 infections, four more DealPly plus trojans & worms. (No idea what the difference is.) I note all these are in 'quarantine' folders except the DealPly/Bagle which is connected with Spybot (no longer installed). I'm hoping these files are safely stored, but I dont' understand why they haven't been deleted. Also, what is Qoobox? I did not install that.

     

    This is so insane I'm forced to wonder if this laptop will ever be safe. I'm thinking of these options:

     

    Factory re-install

    Throw the laptop away

    Beat my mate with a stick

     

    I may do all of these...

     

    Just in case, the log is below:

     

    C:\AdwCleaner\Quarantine\C\Program Files\DealPly\DealPlyIE.dll.vir a variant of Win32/DealPly.A application
    C:\AdwCleaner\Quarantine\C\Program Files\DealPly\DealPlyUpdate.exe.vir Win32/DealPly.D application
    C:\AdwCleaner\Quarantine\C\Program Files\DealPly\DealPlyUpdateRun.exe.vir Win32/DealPly.C application
    C:\AdwCleaner\Quarantine\C\Program Files\DealPly\uninst.exe.vir Win32/DealPly.D application
    C:\AdwCleaner\Quarantine\C\Users\Andy\AppData\Roaming\DealPly\UpdateProc\UpdateTask.exe.vir Win32/DealPly.B application
    C:\ProgramData\Spybot - Search & Destroy\Recovery\DealPly13.zip Win32/Bagle.gen.zip worm
    C:\Qoobox\Quarantine\C\Users\Andy\AppData\Roaming\verison.dll.vir Win32/Redyms.AF trojan
    C:\Qoobox\Quarantine\C\Windows\Installer\{A31BD149-2620-FFD0-2875-C11D0838DC98}\syshost.exe.vir a variant of Win32/Kryptik.BTAO trojan
    C:\Qoobox\Quarantine\C\Windows\System32\drivers\2cef70e987504526.sys.vir a variant of Win32/Rootkit.Kryptik.XX trojan
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\DealPly13.zip Win32/Bagle.gen.zip worm

     

    Many thanks again Gringo - I honestly don't know what I'd do without you. Whether he knows it or not, my best friend should be sooooooo grateful to you!

     

    I'll be back on Monday morning,

     

    Thank you once again Gringo,

     

    Chris

  4. Morning Gringo - many thanks again, and sorry for the slight delay. I had wild time with this lot! Logs below.

     

    Adobe Reader unintstall & reinstall went fine (was actually v10.1.9 and is updated to this again). DealPly did not show. Java update 24 was okay, update 6 was bonkers! I had to manually select 500+ files (reg keys, from memory) - took ages. Revo seems like a good program though - I've never heard of it before.

     

    CCleaner deleted a huge amount from temp files - I could hardly believe it. Malwarebytes found four (4!) instances of 'PUP.Optional.DealPly.A'. How on earth is that possible? Anyway, it says it's all deleted, so that's good. All in all, this is turning into a right marathon. I'd never get near the finish line without your help Gringo - so many thanks once again.

     

     

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.01.30.07

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    Andy :: ANDY-PC [administrator]

    30/01/2014 20:58:23
    mbam-log-2014-01-30 (20-58-23).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 229960
    Time elapsed: 13 minute(s), 39 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 2
    C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully.
    C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly\UpdateProc (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully.

    Files Detected: 2
    C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly\UpdateProc\config.dat (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully.
    C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly\UpdateProc\UpdateTask.exe (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully.

    (end)

     

    ----------------------------------------------------------------------------------------------------------------------------------------------------

     

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 09:34:07, on 31/01/2014
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16526)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
    C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Users\Andy\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')


    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\mcafee\msc\mcsniepl.dll
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\599\G2AWinLogon.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: BT Help Wizard - Alcatel-Lucent - C:\Program Files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\MAHostService.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\599\g2aservice.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HcwDevCentralService - Hauppauge Computer Works, Inc. - C:\PROGRA~1\HAUPPA~1\DEVICE~1\HCWDEV~1.EXE
    O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
    O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\McAfee\MSC\McAPExe.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
    O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 9254 bytes

     

    ------------------------------------------------------------------------------------------------------------------------------------------------------

     

    Thanks again for looking at this Gringo,

     

    Cheers,

     

    Chris

  5. Thanks Gringo, the ComboFix log is below.

     

    When I dragged the script onto ComboFix it did not work as mentioned, I got a dialogue offering 'Run with...' or cancel (nothing else). I ran with... It didn't offer a progress bar or anything, it just launched ComboxFix. Also, I hadn't noticed that Windows Update had downloaded stuff and was ready to go (on reboot, I think). Anyway, I hope that doesn't mess anything up.

     

    I note your script related to Java - when I re-enabled the firewall I was asked if I wanted to let 'Evented I/O for V8 JavaScript' through. I chose 'no' from force of habit. Was that correct?

     

    Many, many thanks again Gringo,

     

    Cheers,

     

    Chris

     

    ComboFix 14-01-27.02 - Andy 29/01/2014   8:57.2.2 - x86
    Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.44.1033.18.2037.824 [GMT 0:00]
    Running from: c:\users\Andy\Desktop\Malware Logs & Programs\ComboFix.exe
    Command switches used :: c:\users\Andy\Desktop\Malware Logs & Programs\CFScript.txt
    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
    FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\windows\Installer\{A31BD149-2620-FFD0-2875-C11D0838DC98}\syshost.exe
    .
    .
    (((((((((((((((((((((((((   Files Created from 2013-12-28 to 2014-01-29  )))))))))))))))))))))))))))))))
    .
    .
    2014-01-29 09:09 . 2014-01-29 09:09 -------- d-----w- c:\users\Andy\AppData\Local\temp
    2014-01-29 09:09 . 2014-01-29 09:09 -------- d-----w- c:\users\julietwise\AppData\Local\temp
    2014-01-29 09:09 . 2014-01-29 09:09 -------- d-----w- c:\users\Default\AppData\Local\temp
    2014-01-28 14:06 . 2014-01-28 14:15 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
    2014-01-28 13:23 . 2014-01-28 13:23 -------- d-----w- c:\windows\Migration
    2014-01-28 12:46 . 2013-12-16 01:54 7760024 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{81B5D3C0-11F3-41B5-8AD9-856FBF907E37}\mpengine.dll
    2014-01-28 11:21 . 2014-01-28 11:24 -------- d-----w- c:\windows\system32\MRT
    2014-01-28 11:00 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll
    2014-01-28 11:00 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
    2014-01-28 11:00 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
    2014-01-28 11:00 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll
    2014-01-28 11:00 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
    2014-01-28 11:00 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
    2014-01-28 10:59 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
    2014-01-28 10:59 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
    2014-01-28 10:59 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe
    2014-01-28 10:59 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll
    2014-01-28 10:45 . 2013-08-27 01:52 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
    2014-01-28 10:45 . 2013-08-27 01:50 486400 ----a-w- c:\windows\system32\d3d10level9.dll
    2014-01-28 10:45 . 2013-08-27 02:47 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
    2014-01-28 10:45 . 2013-08-27 02:47 189952 ----a-w- c:\windows\system32\d3d10core.dll
    2014-01-28 10:45 . 2013-08-27 02:47 160768 ----a-w- c:\windows\system32\d3d10_1.dll
    2014-01-28 10:45 . 2013-08-27 02:47 1029120 ----a-w- c:\windows\system32\d3d10.dll
    2014-01-28 10:45 . 2013-08-27 01:32 683008 ----a-w- c:\windows\system32\d2d1.dll
    2014-01-28 10:45 . 2013-08-27 01:28 1069056 ----a-w- c:\windows\system32\DWrite.dll
    2014-01-28 10:45 . 2013-08-27 01:28 798208 ----a-w- c:\windows\system32\FntCache.dll
    2014-01-28 10:45 . 2012-05-11 15:57 623616 ----a-w- c:\windows\system32\localspl.dll
    2014-01-28 10:44 . 2012-03-01 11:01 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
    2014-01-28 10:41 . 2012-11-08 03:48 1314816 ----a-w- c:\windows\system32\quartz.dll
    2014-01-28 10:39 . 2013-07-10 09:47 783360 ----a-w- c:\windows\system32\rpcrt4.dll
    2014-01-28 10:39 . 2013-10-03 12:45 993792 ----a-w- c:\windows\system32\crypt32.dll
    2014-01-28 10:39 . 2013-07-05 03:20 914880 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2014-01-28 10:39 . 2013-07-05 01:43 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
    2014-01-28 10:39 . 2013-06-26 23:01 527064 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
    2014-01-28 10:39 . 2013-07-17 19:41 2048 ----a-w- c:\windows\system32\tzres.dll
    2014-01-28 10:39 . 2013-10-11 02:08 444928 ----a-w- c:\windows\system32\IKEEXT.DLL
    2014-01-28 10:39 . 2013-10-11 02:07 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL
    2014-01-28 10:37 . 2013-07-20 10:44 102608 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
    2014-01-28 10:35 . 2013-07-08 04:20 172544 ----a-w- c:\windows\system32\wintrust.dll
    2014-01-28 10:35 . 2013-07-08 04:16 98304 ----a-w- c:\windows\system32\cryptnet.dll
    2014-01-28 10:35 . 2013-07-08 04:16 133120 ----a-w- c:\windows\system32\cryptsvc.dll
    2014-01-27 12:01 . 2013-09-23 13:48 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
    2014-01-27 11:59 . 2014-01-27 11:59 -------- d-----w- c:\users\Andy\AppData\Roaming\CyberLink
    2014-01-27 09:55 . 2014-01-27 09:55 -------- d-----w- c:\windows\ERUNT
    2014-01-27 09:29 . 2014-01-27 09:34 -------- d-----w- C:\AdwCleaner
    2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\users\Andy\AppData\Roaming\Malwarebytes
    2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\programdata\Malwarebytes
    2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2014-01-18 09:19 . 2013-04-04 14:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2014-01-16 19:51 . 2014-01-28 14:10 -------- d-----w- c:\programdata\Spybot - Search & Destroy
    2014-01-16 19:51 . 2014-01-28 09:06 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\system32\GPhotos.scr
    .
    .
    .
    ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2014-01-16 09:59 . 2011-03-15 12:51 231584 ------w- c:\windows\system32\MpSigStub.exe
    2013-12-05 17:29 . 2013-12-05 17:29 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
    2013-12-05 17:22 . 2011-11-28 14:17 213392 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
    2013-12-05 17:21 . 2011-11-28 14:09 174488 ----a-w- c:\windows\system32\mfevtps.exe
    2013-12-05 17:16 . 2011-03-13 11:20 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2013-12-05 17:14 . 2013-12-05 17:14 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys
    2013-12-05 17:14 . 2013-12-05 17:14 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2013-12-05 17:13 . 2011-11-28 14:17 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2013-12-05 17:12 . 2013-12-05 17:12 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
    2013-11-26 22:06 . 2013-11-26 22:06 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
    2013-11-26 22:06 . 2013-11-26 22:06 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys
    2013-11-26 22:06 . 2013-11-26 22:06 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
    .
    .
    (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-15 39408]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
    "Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656]
    "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
    "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 3444736]
    "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
    "btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2013-03-24 2011824]
    "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912]
    "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240]
    "mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912]
    "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504]
    .
    c:\users\julietwise\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2008-5-13 1058088]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
    2011-11-28 13:45 13672 ----a-w- c:\program files\Citrix\GoToAssist\599\g2awinlogon.dll
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean.exe
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
    @="Service"
    .
    S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728]
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceNoNetwork REG_MULTI_SZ    PLA DPS BFE mpssvc
    LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    2014-01-16 20:00 1211672 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2014-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34]
    .
    2014-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34]
    .
    .
    ------- Supplementary Scan -------
    .


    uInternet Settings,ProxyOverride = *.local


    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    TCP: DhcpNameServer = 192.168.1.254
    .
    - - - - ORPHANS REMOVED - - - -
    .
    SafeBoot-WudfPf
    SafeBoot-WudfRd
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2014-01-29 09:09
    Windows 6.0.6002 Service Pack 2 NTFS
    .
    scanning hidden processes ... 
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ... 
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2014-01-29  09:12:50
    ComboFix-quarantined-files.txt  2014-01-29 09:12
    ComboFix2.txt  2014-01-28 09:49
    .
    Pre-Run: 32,183,156,736 bytes free
    Post-Run: 32,078,049,280 bytes free
    .
    - - End Of File - - 25281A7B186FC3DBDE9A7B9B489BE7EF
    5C616939100B85E558DA92B899A0FC36

  6. I've got all the MS updates installed now, everything worked as it should and auto-update is operating fine too. (Hurrah!)

     

    The only slight glitch is that McAfee SiteAdvisor indicator tab stays greyed-out, it does not turn green (or whatever). I've clicked the site report button which correctly identifies & rates sites, just the tab on the top-left of screen remains grey when it should be green. (It's still doing it's job & the computer connects to the McAfee server, but it just does not change colour.)

     

    At the moment, I've disabled real time scanning in Windows Defender just because it's simpler. McAfee has the anti-virus, firewall & real time scanning running fine now. Is it good practice to run both of these at the same time?

     

    Anyway, we're really cooking with gas now (as they say around here) - and it wouldn't be happening without your generous expertise so a big thank you once again Gringo.

     

    See you tomorrow,

     

    Cheers,

     

    Chris

  7. Hi Gringo - log below:

     

    ComboFix 14-01-27.02 - Andy 28/01/2014   9:22.1.2 - x86
    Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.44.1033.18.2037.1079 [GMT 0:00]
    Running from: c:\users\Andy\Desktop\Malware Logs & Programs\ComboFix.exe
    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
    FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1029.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1096.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc10E4.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc10E5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1113.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc120C.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc120D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc121C.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc12B8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1392.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc13B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc143E.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc170B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc174A.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1805.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc189.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1892.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc18DF.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc196C.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc19F8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1A46.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1A8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1B21.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1B40.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1C59.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1CD8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1D43.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1D71.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1D81.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1E2D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1E8B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1E9A.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc20CD.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2139.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc21B5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc21D5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2290.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc22E1.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc234.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc234B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc234C.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc23A9.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc23B8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2454.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc25CB.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc263.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2647.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2686.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc26C4.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc26C5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2751.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc28B7.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc28B8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc28E6.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2992.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc29F0.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2ACA.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2B76.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2B8D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2D1B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2D3A.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2DC8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2EC5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2FBA.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3027.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3056.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc31E.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3278.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3279.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc33F0.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc344D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc345B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3555.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc35D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3600.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc366E.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc366F.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc36C.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc37B5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3870.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3AF0.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3B1F.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3B20.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3CD4.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3DCD.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3DDD.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3DDE.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3DFC.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3E4A.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3EE6.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc40AA.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc41A4.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc41F2.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc42BD.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc44D1.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc456.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc45AA.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4665.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4674.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4952.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4AE8.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4C00.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4C1F.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4D49.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4E3.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4F89.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4FC7.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4FE6.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc51.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc511.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc51BA.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5582.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5591.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5592.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc55EF.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc592A.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5B2D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5FB.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6020.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc60B.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc624E.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc62AB.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc63E3.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6866.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6B43.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6B44.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6B81.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6B91.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6FE4.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc705.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc70AF.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc712D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc72D1.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc72E1.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc73CB.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc73CC.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc74A5.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc7512.tmp
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    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF98D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF99D.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF9BC.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFB03.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFBB.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFC99.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFD06.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFD54.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFE0F.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFEDA.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF19.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF1A.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF95.tmp
    c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFFA.tmp
    c:\users\Andy\AppData\Roaming\verison.dll
    c:\users\Andy\GoToAssistDownloadHelper.exe
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc11FD.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1B40.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc322A.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc36DB.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc370A.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3B6D.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3C09.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3C66.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc406C.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc48C5.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5310.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5A04.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5CA3.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc76F6.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8087.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc81A0.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc820D.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8C89.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8F18.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9964.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA44D.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA621.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA823.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccAA26.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB55D.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccBF99.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC19C.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC2E4.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC709.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD1C2.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD348.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD5B.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF578.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF9CB.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFC4C.tmp
    c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF57.tmp
    c:\windows\system32\drivers\2cef70e987504526.sys
    c:\windows\system32\drivers\e1e6032.sys
    .
    .
    (((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    -------\Service_pcCMService
    -------\Legacy_2cef70e987504526
    -------\Service_2cef70e987504526
    -------\Service_e1express
    .
    .
    (((((((((((((((((((((((((   Files Created from 2013-12-28 to 2014-01-28  )))))))))))))))))))))))))))))))
    .
    .
    2014-01-28 09:31 . 2014-01-28 09:35 -------- d-----w- c:\users\Andy\AppData\Local\temp
    2014-01-28 09:31 . 2014-01-28 09:31 -------- d-----w- c:\users\julietwise\AppData\Local\temp
    2014-01-27 12:01 . 2013-09-23 13:48 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
    2014-01-27 11:59 . 2014-01-27 11:59 -------- d-----w- c:\users\Andy\AppData\Roaming\CyberLink
    2014-01-27 09:55 . 2014-01-27 09:55 -------- d-----w- c:\windows\ERUNT
    2014-01-27 09:29 . 2014-01-27 09:34 -------- d-----w- C:\AdwCleaner
    2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\users\Andy\AppData\Roaming\Malwarebytes
    2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\programdata\Malwarebytes
    2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2014-01-18 09:19 . 2013-04-04 14:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2014-01-16 19:51 . 2014-01-28 09:06 -------- d-----w- c:\programdata\Spybot - Search & Destroy
    2014-01-16 19:51 . 2014-01-28 09:06 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\system32\GPhotos.scr
    .
    .
    .
    ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-12-05 17:29 . 2013-12-05 17:29 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
    2013-12-05 17:22 . 2011-11-28 14:17 213392 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
    2013-12-05 17:21 . 2011-11-28 14:09 174488 ----a-w- c:\windows\system32\mfevtps.exe
    2013-12-05 17:16 . 2011-03-13 11:20 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2013-12-05 17:14 . 2013-12-05 17:14 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys
    2013-12-05 17:14 . 2013-12-05 17:14 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2013-12-05 17:13 . 2011-11-28 14:17 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2013-12-05 17:12 . 2013-12-05 17:12 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
    2013-11-26 22:06 . 2013-11-26 22:06 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
    2013-11-26 22:06 . 2013-11-26 22:06 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys
    2013-11-26 22:06 . 2013-11-26 22:06 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
    .
    .
    (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-15 39408]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
    "Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656]
    "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
    "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 3444736]
    "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
    "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
    "btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2013-03-24 2011824]
    "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912]
    "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240]
    "mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912]
    .
    c:\users\julietwise\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2008-5-13 1058088]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
    2011-11-28 13:45 13672 ----a-w- c:\program files\Citrix\GoToAssist\599\g2awinlogon.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux1"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceNoNetwork REG_MULTI_SZ    PLA DPS BFE mpssvc
    LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    2014-01-16 20:00 1211672 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2014-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34]
    .
    2014-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34]
    .
    .
    ------- Supplementary Scan -------
    .


    uInternet Settings,ProxyOverride = *.local


    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    TCP: DhcpNameServer = 192.168.1.254
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
    HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
    HKLM-Run-ArcSoft Connection Service - c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2014-01-28 09:35
    Windows 6.0.6002 Service Pack 2 NTFS
    .
    scanning hidden processes ... 
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ... 
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'Explorer.exe'(6036)
    c:\program files\Dell\MediaDirect\Kernel\Video\CLM2Splter.ax
    c:\program files\Dell\MediaDirect\Kernel\Movie\CLVSD.ax
    c:\windows\system32\igfxexps.dll
    c:\program files\Dell\MediaDirect\Kernel\Video\CLImageVSD.ax
    c:\program files\Dell\MediaDirect\Kernel\Video\CLM1Splter.ax
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Dell\DellDock\DockLogin.exe
    c:\windows\System32\WLTRYSVC.EXE
    c:\windows\System32\bcmwltry.exe
    c:\windows\system32\WLANExt.exe
    c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
    c:\windows\system32\aestsrv.exe
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\windows\System32\bgsvcgen.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\program files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\MAHostService.exe
    c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    c:\program files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\node.exe
    c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    c:\windows\system32\mfevtps.exe
    c:\windows\system32\rundll32.exe
    c:\windows\system32\STacSV.exe
    c:\windows\system32\DRIVERS\xaudio.exe
    c:\program files\McAfee\MSC\McAPExe.exe
    c:\program files\Common Files\McAfee\AMCore\mcshield.exe
    c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
    c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
    c:\windows\system32\igfxsrvc.exe
    c:\program files\Common Files\McAfee\Platform\mcuicnt.exe
    c:\program files\DellTPad\ApMsgFwd.exe
    c:\program files\DellTPad\Apntex.exe
    c:\program files\DellTPad\HidFind.exe
    c:\windows\servicing\TrustedInstaller.exe
    .
    **************************************************************************
    .
    Completion time: 2014-01-28  09:49:12 - machine was rebooted
    ComboFix-quarantined-files.txt  2014-01-28 09:48
    .
    Pre-Run: 37,158,084,608 bytes free
    Post-Run: 36,851,712,000 bytes free
    .
    - - End Of File - - 2F36D2F9D0FA3EF6AF0BB7499DB29C3D
    5C616939100B85E558DA92B899A0FC36
    ---------------------------------------------------------------------------------------------------------------------------------

     

    Before scanning, I couldn't persuade the (dreadful!) BT NetProtect software to close, though I could disable the real-time scanning. The firewall said it was active but when I checked the settings it was not on. (I tried to turn it on but it turned off again instantly, and said it was on bu was not.) BT uses a non-standard McAfee version which does not have de-activation options like normal.

     

    Also, it was easier to uninstall Spybot than to disable everything.

     

    I had to see if Windows Update would work which meant running it. (It's got nearly half a gig to download & install!) So far it looks fine, but I think Windows security features and McAfee are tripping over each other. I would like to uninstall the McAfee/BT stuff but its not my PC (and he's paid for the McAfee subscription).

     

    Anyway, Windows has been updating for nearly an hour and is going well so far. Again, I can't thank you enough Gringo - you've been such a great help. I'll let you know this afternoon how it's progressing.

     

    Thank you so much & God bless,

     

    Chris

  8. Many thanks Gringo! Logs pasted below. Things are running better - the protection software now runs okay - but the system cannot update Windows Defender (or anything Windows/Microsoft). It reports an error that the service is not running but 'Automatic Updates' is set in Control Panel, it is just prevented from turning itself on by something. (Rebooting did not help.)

     

    Many thanks again for your help Gringo.

     

    # AdwCleaner v3.017 - Report created 27/01/2014 at 09:34:11
    # Updated 12/01/2014 by Xplode
    # Operating System : Windows Vista Home Basic Service Pack 2 (32 bits)
    # Username : Andy - ANDY-PC
    # Running from : C:\Users\Andy\Desktop\AdwCleaner.exe
    # Option : Clean

    ***** [ Services ] *****

    ***** [ Files / Folders ] *****

    Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DealPly
    Folder Deleted : C:\Program Files\DealPly
    Folder Deleted : C:\Users\Andy\AppData\Roaming\DealPly
    Folder Deleted : C:\Users\Andy\AppData\Local\Google\Chrome\User Data\Default\Extensions\gaiilaahiahdejapggenmdmafpmbipje
    Folder Deleted : C:\Users\julietwise\AppData\Local\Google\Chrome\User Data\Default\Extensions\gaiilaahiahdejapggenmdmafpmbipje
    File Deleted : C:\Windows\System32\Tasks\Dealply
    File Deleted : C:\Windows\System32\Tasks\DealPlyUpdate

    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****

    Key Deleted : HKCU\Software\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje
    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje
    [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9EFB9C21-40D3-4476-B1FD-127B15FAD48F}
    [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3DC4221F-CD3E-4438-AD96-3354618AE110}
    [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9EFB9C21-40D3-4476-B1FD-127B15FAD48F}
    [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{3DC4221F-CD3E-4438-AD96-3354618AE110}
    Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
    Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    Key Deleted : HKCU\Software\InstallCore
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKLM\Software\DealPly
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DealPly
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

    ***** [ Browsers ] *****

    -\\ Internet Explorer v9.0.8112.16457

    -\\ Google Chrome v32.0.1700.76

    [ File : C:\Users\Andy\AppData\Local\Google\Chrome\User Data\Default\preferences ]

    [ File : C:\Users\julietwise\AppData\Local\Google\Chrome\User Data\Default\preferences ]

    *************************

    AdwCleaner[R0].txt - [3471 octets] - [27/01/2014 09:29:19]
    AdwCleaner[s0].txt - [3399 octets] - [27/01/2014 09:34:11]

    ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3459 octets] ##########

    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 6.1.0 (01.07.2014:1)
    OS: Windows Vista Home Basic x86
    Ran by Andy on 27/01/2014 at  9:56:09.48
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    ~~~ Services

     

    ~~~ Registry Values

     

    ~~~ Registry Keys

    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E4F9D4DA-C190-4ADD-84D8-6979B6411465}

     

    ~~~ Files

     

    ~~~ Folders

     

    ~~~ Chrome

    Successfully deleted: [Folder] C:\Users\Andy\appdata\local\Google\Chrome\User Data\Default\Extensions\gaiilaahiahdejapggenmdmafpmbipje

     

    ~~~ Event Viewer Logs were cleared

     

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on 27/01/2014 at  9:59:13.18
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  9. I’ve re-run MB, and also Windows Defender, which report no threats – though the MB database is ‘288 days’ old (because I don’t want to attach his infected laptop to our network). Paranoid?

     

    I’ve run ATF-Cleaner and DDS:

     

    DDS (Ver_2012-11-20.01) - NTFS_x86

    Internet Explorer: 9.0.8112.16457

    Run by Andy at 11:56:00 on 2014-01-18

    Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.44.1033.18.2037.815 [GMT 0:00]

    .

    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

    .

    ============== Running Processes ================

    .

    C:\Windows\system32\wininit.exe

    C:\Windows\system32\lsm.exe

    C:\Windows\system32\SLsvc.exe

    C:\Program Files\Dell\DellDock\DockLogin.exe

    C:\Windows\System32\WLTRYSVC.EXE

    C:\Windows\System32\bcmwltry.exe

    C:\Windows\system32\WLANExt.exe

    C:\Windows\System32\spoolsv.exe

    C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

    C:\Windows\system32\aestsrv.exe

    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    C:\Windows\System32\bgsvcgen.exe

    C:\Program Files\Bonjour\mDNSResponder.exe

    C:\Program Files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\MAHostService.exe

    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

    C:\Program Files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\node.exe

    C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

    C:\Program Files\Common Files\Motive\pcCMService.exe

    C:\Windows\system32\STacSV.exe

    C:\Windows\system32\rundll32.exe

    C:\Windows\system32\SearchIndexer.exe

    C:\Windows\system32\DRIVERS\xaudio.exe

    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Program Files\DellTPad\Apoint.exe

    C:\Windows\System32\igfxtray.exe

    C:\Windows\System32\hkcmd.exe

    C:\Windows\System32\igfxpers.exe

    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

    C:\Windows\System32\WLTRAY.EXE

    C:\Program Files\Dell\MediaDirect\PCMService.exe

    C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe

    C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

    C:\Program Files\Hauppauge\DeviceCentral\HcwDCTrayTool.exe

    C:\Windows\system32\igfxsrvc.exe

    C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe

    C:\Program Files\DellTPad\ApMsgFwd.exe

    C:\PROGRA~1\HAUPPA~1\DEVICE~1\HCWDEV~1.EXE

    C:\Program Files\DellTPad\HidFind.exe

    C:\Program Files\DellTPad\Apntex.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Windows\system32\SearchFilterHost.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Windows\system32\wbem\wmiprvse.exe

    C:\Windows\system32\svchost.exe -k DcomLaunch

    C:\Windows\system32\svchost.exe -k rpcss

    C:\Windows\System32\svchost.exe -k secsvcs

    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

    C:\Windows\system32\svchost.exe -k netsvcs

    C:\Windows\system32\svchost.exe -k GPSvcGroup

    C:\Windows\system32\svchost.exe -k LocalService

    C:\Windows\system32\svchost.exe -k NetworkService

    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

    C:\Windows\system32\svchost.exe -k imgsvc

    C:\Windows\System32\svchost.exe -k WerSvcGroup

    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

    .

    ============== Pseudo HJT Report ===============

    .

    uWindow Title = Internet Explorer, optimized for Bing and MSN

    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

    BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

    BHO: DealPly: {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - c:\program files\dealply\DealPlyIE.dll

    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

    BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

    BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

    TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

    uRun: [Facebook Update] "c:\users\andy\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver

    uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

    mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

    mRun: [ECenter] c:\dell\e-center\EULALauncher.exe

    mRun: [Apoint] c:\program files\delltpad\Apoint.exe

    mRun: [igfxTray] c:\windows\system32\igfxtray.exe

    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

    mRun: [Persistence] c:\windows\system32\igfxpers.exe

    mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

    mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

    mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"

    mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

    mRun: [sigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\sttray.exe

    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

    mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"

    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey

    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe

    mRun: [mcpltui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey

    StartupFolder: c:\users\andy\appdata\roaming\micros~1\windows\startm~1\programs\startup\hauppa~1.lnk - c:\program files\hauppauge\devicecentral\HcwDCTrayTool.exe

    StartupFolder: c:\users\andy\appdata\roaming\micros~1\windows\startm~1\programs\startup\hauppa~2.lnk - c:\program files\hauppauge\devicecentral\HcwDCTrayTool.exe

    StartupFolder: c:\users\andy\appdata\roaming\microsoft\windows\start menu\programs\startup\HpM3Util.exe

    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\e_spsu01.lnk - c:\windows\system32\spool\drivers\w32x86\3\E_SPSU01.EXE

    mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

    mPolicies-System: EnableUIADesktopToggle = dword:0

    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

    TCP: NameServer = 192.168.1.254 192.168.1.254

    TCP: Interfaces\{9F5D8FD6-AF32-489B-A1BE-8220C9C14B1C} : DHCPNameServer = 192.168.1.254 192.168.1.254

    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll

    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

    Notify: GoToAssist - c:\program files\citrix\gotoassist\599\G2AWinLogon.dll

    Notify: igfxcui - igfxdev.dll

    LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg

    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.76\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

    .

    ============= SERVICES / DRIVERS ===============

    .

    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-8-8 73728]

    R2 BT Help Wizard;BT Help Wizard;c:\program files\bt broadband desktop help\btbb\ma\8.3.1.7.bt.1.3\ma\bin\MAHostService.exe [2013-10-2 321024]

    R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]

    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-11-28 167784]

    R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-12-13 281560]

    R2 mcpltsvc;McAfee Platform Services;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-12-13 281560]

    R2 pcCMService;pcCMService;c:\program files\common files\motive\pcCMService.exe [2013-5-16 376144]

    R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2014-1-16 1153368]

    R3 HcwDevCentralService;HcwDevCentralService;c:\progra~1\hauppa~1\device~1\HCWDEV~1.EXE [2013-1-19 391504]

    R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-8-8 111616]

    S1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-11-28 213392]

    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

    S2 HomeNetSvc;McAfee Home Network;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-12-13 281560]

    S2 McAPExe;McAfee AP Service;c:\program files\mcafee\msc\McAPExe.exe [2013-12-13 145088]

    S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-12-13 281560]

    S2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-12-13 281560]

    S2 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-11-28 236000]

    S2 mfecore;McAfee Anti-Malware Core;c:\program files\common files\mcafee\amcore\mcshield.exe [2013-12-13 643608]

    S2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-11-28 169320]

    S2 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-3-13 572528]

    S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-11-28 172416]

    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-11-28 60920]

    S3 hcwE5bda;Hauppauge Siena Video Capture;c:\windows\system32\drivers\hcwE5bda.sys [2013-12-13 798704]

    S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2013-12-13 147912]

    S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-11-28 65928]

    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-11-28 365416]

    S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [2013-11-26 319808]

    S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [2013-11-26 80752]

    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

    .

    =============== Created Last 30 ================

    .

    2014-01-18 09:19:18        --------         d-----w-          c:\users\andy\appdata\roaming\Malwarebytes

    2014-01-18 09:19:07        --------         d-----w-        c:\programdata\Malwarebytes

    2014-01-18 09:19:06        22856 ----a-w-          c:\windows\system32\drivers\mbam.sys

    2014-01-18 09:19:06        --------         d-----w-        c:\program files\Malwarebytes' Anti-Malware

    2014-01-16 19:51:01        --------         d-----w-        c:\programdata\Spybot - Search & Destroy

    2014-01-16 19:51:01        --------         d-----w-        c:\program files\Spybot - Search & Destroy

    2014-01-06 19:23:36        4558848       ----a-w-          c:\windows\system32\GPhotos.scr

    2014-01-04 20:26:13        303104         ----a-w-          c:\users\andy\appdata\roaming\microsoft\windows\start menu\programs\startup\HpM3Util.exe

    .

    ==================== Find3M  ====================

    .

    2013-11-26 22:06:42        10152 ----a-w-          c:\windows\system32\drivers\mfeclnrk.sys

    2013-11-26 22:06:22        80752 ----a-w-          c:\windows\system32\drivers\mfencrk.sys

    2013-11-26 22:06:00        319808         ----a-w-          c:\windows\system32\drivers\mfencbdc.sys

    2013-11-04 17:22:36        60920 ----a-w-          c:\windows\system32\drivers\cfwids.sys

    2013-11-04 17:17:14        213392         ----a-w-          c:\windows\system32\drivers\mfewfpk.sys

    2013-11-04 17:16:54        172416         ----a-w-          c:\windows\system32\mfevtps.exe

    2013-11-04 17:12:26        572528         ----a-w-          c:\windows\system32\drivers\mfehidk.sys

    2013-11-04 17:10:42        365416         ----a-w-          c:\windows\system32\drivers\mfefirek.sys

    2013-11-04 17:10:02        65928 ----a-w-          c:\windows\system32\drivers\mfebopk.sys

    2013-11-04 17:09:20        236000         ----a-w-          c:\windows\system32\drivers\mfeavfk.sys

    2013-11-04 17:08:22        133992         ----a-w-          c:\windows\system32\drivers\mfeapfk.sys

    .

    ============= FINISH: 11:56:28.38 ===============

     

    .

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

    IF REQUESTED, ZIP IT UP & ATTACH IT

    .

    DDS (Ver_2012-11-20.01)

    .

    Microsoft® Windows Vista™ Home Basic

    Boot Device: \Device\HarddiskVolume3

    Install Date: 08/08/2008 04:04:09

    System Uptime: 18/01/2014 09:38:51 (2 hours ago)

    .

    Motherboard: Dell Inc. |  | 0U990C

    Processor: Intel® Pentium® Dual  CPU  T2390  @ 1.86GHz | Microprocessor | 1867/133mhz

    .

    ==== Disk Partitions =========================

    .

    C: is FIXED (NTFS) - 99 GiB total, 35.752 GiB free.

    D: is FIXED (NTFS) - 10 GiB total, 6.299 GiB free.

    E: is CDROM (UDF)

    .

    ==== Disabled Device Manager Items =============

    .

    ==== System Restore Points ===================

    .

    RP309: 08/01/2014 12:06:27 - Scheduled Checkpoint

    RP310: 09/01/2014 14:48:33 - Scheduled Checkpoint

    RP311: 11/01/2014 17:22:25 - Scheduled Checkpoint

    RP312: 18/01/2014 10:18:26 - Scheduled Checkpoint

    .

    ==== Installed Programs ======================

    .

    Adobe AIR

    Adobe Flash Player 11 ActiveX

    Adobe Reader X (10.1.1)

    Adobe Shockwave Player 11.5

    Apple Application Support

    Apple Mobile Device Support

    Apple Software Update

    ArcSoft ShowBiz

    Bonjour

    BT Desktop Help

    BT NetProtect Plus

    BTHomeHub

    Cisco EAP-FAST Module

    Cisco LEAP Module

    Cisco PEAP Module

    Compatibility Pack for the 2007 Office system

    Conexant HDA D330 MDC V.92 Modem

    DealPly

    Dell-eBay

    Dell Dock

    Dell Getting Started Guide

    Dell Resource CD

    Dell Touchpad

    Dell Wireless WLAN Card

    Digital Line Detect

    EDocs

    EPSON PhotoQuicker3.2

    EPSON Printer Software

    Facebook Video Calling 2.0.0.447

    Google Chrome

    Google Toolbar for Internet Explorer

    Google Update Helper

    GoToAssist Corporate

    Hauppauge Capture

    Hauppauge Device Central

    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

    Intel® Matrix Storage Manager

    Java Auto Updater

    Java 6 Update 24

    Java 6 Update 5

    Malwarebytes Anti-Malware version 1.75.0.1300

    MediaDirect

    Microsoft .NET Framework 3.5 SP1

    Microsoft .NET Framework 4 Client Profile

    Microsoft Office File Validation Add-In

    Microsoft Office PowerPoint Viewer 2007 (English)

    Microsoft Office Professional Edition 2003

    Microsoft Silverlight

    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

    Microsoft Visual C++ 2005 Redistributable

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106

    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106

    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106

    Modem Diagnostic Tool

    My Dell

    OutlookAddinSetup

    Picasa 3

    QuickSet

    QuickTime

    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

    Shared C Run-time for x86

    Spybot - Search & Destroy

    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

    VideoCam Suite 2.0

    XSplit

    .

    ==== Event Viewer Messages From Past Week ========

    .

    18/01/2014 10:25:05, Error: Service Control Manager [7000]  - The MBAMSwissArmy service failed to start due to the following error:  A device attached to the system is not functioning.

    18/01/2014 09:44:26, Error: Service Control Manager [7000]  - The BCM42RLY service failed to start due to the following error:  The system cannot find the file specified.

    18/01/2014 09:41:27, Error: Service Control Manager [7000]  - The McAfee Inc. mfehidk service failed to start due to the following error:  A device attached to the system is not functioning.

    18/01/2014 09:41:25, Error: Service Control Manager [7001]  - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error:  A device attached to the system is not functioning.

    18/01/2014 09:41:25, Error: Service Control Manager [7001]  - The McAfee AP Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error:  The dependency service or group failed to start.

    18/01/2014 09:41:22, Error: Service Control Manager [7001]  - The McAfee Home Network service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The dependency service or group failed to start.

    18/01/2014 09:41:22, Error: Service Control Manager [7001]  - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error:  The dependency service or group failed to start.

    18/01/2014 09:39:20, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  mfewfpk

    18/01/2014 09:39:20, Error: Service Control Manager [7001]  - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The dependency service or group failed to start.

    18/01/2014 09:39:20, Error: Service Control Manager [7001]  - The McAfee Personal Firewall Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The dependency service or group failed to start.

    18/01/2014 09:39:20, Error: Service Control Manager [7001]  - The McAfee Anti-Malware Core service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error:  The dependency service or group failed to start.

    18/01/2014 09:39:20, Error: Service Control Manager [7000]  - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error:  The system cannot find the file specified.

    18/01/2014 09:39:20, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    18/01/2014 09:39:20, Error: Service Control Manager [7000]  - The McAfee Inc. mfeavfk service failed to start due to the following error:  A device attached to the system is not functioning.

    18/01/2014 09:39:20, Error: Service Control Manager [7000]  - The McAfee Inc. mfeapfk service failed to start due to the following error:  Indicates two revision levels are incompatible.

    17/01/2014 19:03:36, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

    17/01/2014 19:03:36, Error: Service Control Manager [7000]  - The McAfee Platform Services service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

    17/01/2014 19:03:36, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service mcpltsvc with arguments "" in order to run the server: {20966775-18A4-4299-B8E3-772C336B52A7}

    17/01/2014 19:03:35, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service mcpltsvc with arguments "" in order to run the server: {26608B46-476A-4BF1-9CC6-AFEA28EBBC17}

    16/01/2014 20:50:08, Error: EventLog [6008]  - The previous system shutdown at 20:30:57 on 16/01/2014 was unexpected.

    15/01/2014 17:31:20, Error: Service Control Manager [7034]  - The syshost32 service terminated unexpectedly.  It has done this 1 time(s).

    11/01/2014 23:48:00, Error: EventLog [6008]  - The previous system shutdown at 23:46:10 on 11/01/2014 was unexpected.

    11/01/2014 22:45:13, Error: EventLog [6008]  - The previous system shutdown at 22:43:37 on 11/01/2014 was unexpected.

    11/01/2014 21:42:25, Error: EventLog [6008]  - The previous system shutdown at 21:40:48 on 11/01/2014 was unexpected.

    11/01/2014 20:27:06, Error: EventLog [6008]  - The previous system shutdown at 20:25:28 on 11/01/2014 was unexpected.

    .

    ==== End Of File ===========================

     

    As DDS seems to show, the firewall & anti-virus will not turn on – McAfee seems to be ‘over-riding’ the Windows firewall, but I’ve no idea if that’s how it’s supposed to be. Either way, firewall & anti-virus are still being stopped by something.

     

    Many thanks again,

     

    Chris

  10. I’ve had my mate’s laptop dumped on me (!), the log is below:

     

    Malwarebytes Anti-Malware 1.75.0.1300

    www.malwarebytes.org

     

    Database version: v2013.04.04.07

     

    Windows Vista Service Pack 2 x86 NTFS

    Internet Explorer 9.0.8112.16421

    Andy :: ANDY-PC [administrator]

     

    18/01/2014 09:19:41

    mbam-log-2014-01-18 (09-19-41).txt

     

    Scan type: Quick scan

    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

    Scan options disabled: P2P

    Objects scanned: 234884

    Time elapsed: 12 minute(s), 8 second(s)

     

    Memory Processes Detected: 1

    c:\windows\installer\{a31bd149-2620-ffd0-2875-c11d0838dc98}\syshost.exe (Trojan.Agent) -> 2396 -> Delete on reboot.

     

    Memory Modules Detected: 0

    (No malicious items detected)

     

    Registry Keys Detected: 1

    HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SYSHOST32 (Trojan.Agent) -> Quarantined and deleted successfully.

     

    Registry Values Detected: 1

    HKLM\SYSTEM\CurrentControlSet\Services\syshost32|ImagePath (Trojan.Agent) -> Data: "C:\Windows\Installer\{A31BD149-2620-FFD0-2875-C11D0838DC98}\syshost.exe" /service -> Quarantined and deleted successfully.

     

    Registry Data Items Detected: 0

    (No malicious items detected)

     

    Folders Detected: 0

    (No malicious items detected)

     

    Files Detected: 19

    C:\Users\Andy\AppData\Local\Temp\1831092.Uninstall\Uninstall.exe (Adware.Agent) -> Quarantined and deleted successfully.

    c:\users\andy\appdata\local\temp\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\users\julietwise\appdata\local\temp\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\serviceprofiles\localservice\appdata\local\temp\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\serviceprofiles\networkservice\appdata\local\temp\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\temp\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\users\andy\appdata\local\syshost.exe (Exploit.Drop.GSLAD) -> Delete on reboot.

    c:\users\julietwise\appdata\local\syshost.exe (Exploit.Drop.GSLAD) -> Delete on reboot.

    c:\windows\serviceprofiles\localservice\appdata\local\syshost.exe (Exploit.Drop.GSLAD) -> Delete on reboot.

    c:\windows\serviceprofiles\networkservice\appdata\local\syshost.exe (Exploit.Drop.GSLAD) -> Delete on reboot.

    c:\windows\system32\config\systemprofile\appdata\local\syshost.exe (Exploit.Drop.GSLAD) -> Delete on reboot.

    c:\users\andy\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\users\julietwise\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\users\public\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\serviceprofiles\localservice\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\serviceprofiles\networkservice\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\system32\config\systemprofile\syshost.exe (Exploit.Drop.GS) -> Delete on reboot.

    c:\windows\syshost.exe (Trojan.Downloader) -> Delete on reboot.

    c:\windows\installer\{a31bd149-2620-ffd0-2875-c11d0838dc98}\syshost.exe (Trojan.Agent) -> Delete on reboot.

     

    (end)

     

    The laptop is still getting alert messages so I (we) would be most grateful for some help with this.

     

    Thanks in anticipation,

     

    Chris

  11. I've unistalled SAS & run ATF Cleaner, as you suggested. I also cleared 'all but the last' Restore Points & my wife now has 29.6GB of free space on 'C' - more than it's been for a long time.

     

    Thanks once again for looking at this Larry - your help (& reassurance) is hugely appreciated.

     

    Unless you say otherwise, I'll take your last reply as 'mission accomplished'.

     

    Happy Christams Larry,

     

    Cheers,

     

    Chris   :)

  12. Thanks for the reply Larry (sorry for the slight delay - I didn't realise you had replied).

     

    Logs copied & pasted below:

     

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 9.0.8112.16526
    Run by **** at 15:35:37 on 2013-12-13
    Microsoft® Windows Vista™ Business 6.0.6002.2.1252.44.1033.18.3002.1552 [GMT 0:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\RtkAudioService.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Protector Suite QL\upeksvr.exe
    d:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    c:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\Windows\System32\bgsvcgen.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    c:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    d:\Program Files\Malwarebytes\mbamscheduler.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
    C:\Program Files\Sony\Network Utility\NSUService.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\Program Files\Cyberlink\Shared files\RichVideo.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Sony\VAIO Power Management\SPMService.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files\Windows Server\Bin\WSConnectorUpdate.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Windows Server\Bin\LANConfigSvc.exe
    C:\Windows\System32\WUDFHost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Server\Bin\ProviderRegistryService.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    D:\Program Files\realplayer\Update\realsched.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\Windows Server\Bin\Launchpad.exe
    C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
    C:\Program Files\Microsoft Security Client\NisSrv.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Protector Suite QL\psqltray.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
    C:\Program Files\Apoint\ApMsgFwd.exe
    D:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Windows\system32\conime.exe
    D:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Security Client\MpCmdRun.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    .
    ============== Pseudo HJT Report ===============
    .



    BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
    BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    BHO: WOT Helper: {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - c:\program files\wot\WOT.dll
    BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    TB: WOT: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - c:\program files\wot\WOT.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    TB: WOT: {71576546-354D-41c9-AAE8-31F2EC22BF0D} - c:\program files\wot\WOT.dll
    EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    uRun: [5085195] i:\user\tmp\5085195.exe
    uRun: [sUPERAntiSpyware] d:\program files\superantispyware\SUPERAntiSpyware.exe
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [Apoint] c:\program files\apoint\Apoint.exe
    mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [igfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    mRun: [TkBellExe] "d:\program files\realplayer\update\realsched.exe" -osboot
    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
    mRun: [Launchpad] c:\program files\windows server\bin\Launchpad.exe -autostart
    mRun: [skytel] Skytel.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - d:\program files\microsoft office\office10\OSA.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoru~1\hdwrit~1.lnk - c:\program files\common files\panasonic\hd writer autostart\HDWriterAutoStart.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: DisableCAD = dword:1
    IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - d:\progra~1\micros~1\office11\EXCEL.EXE/3000
    IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    .
    INFO: HKCU has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    .
    INFO: HKLM has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .






    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{776A9614-3E3A-4350-A780-A90AEAE6BF27} : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{EA854BEC-15D0-40B1-B9F6-E093D1B667C7} : DHCPNameServer = 192.168.1.254
    Handler: lbxfile - {56831180-F115-11d2-B6AA-00104B2B9943} - d:\program files\libronix dls\system\FileProt.dll
    Handler: lbxres - {24508F1B-9E94-40EE-9759-9AF5795ADF52} - d:\program files\libronix dls\system\ResProt.dll
    Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
    Notify: igfxcui - igfxdev.dll
    Notify: psfus - c:\windows\system32\psqlpwd.dll
    Notify: VESWinlogon - VESWinlogon.dll
    SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - d:\program files\superantispyware\SASSEH.DLL
    LSA: Notification Packages = scecli psqlpwd
    LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
    R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\drivers\shpf.sys [2008-7-7 22560]
    R1 SASDIFSV;SASDIFSV;d:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
    R1 SASKUTIL;SASKUTIL;d:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
    R2 !SASCORE;SAS Core Service;d:\program files\superantispyware\SASCore.exe [2013-10-10 120088]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
    R2 HealthAlertsSvc;Windows Server Health Service;c:\program files\windows server\bin\SharedServiceHost.exe [2011-3-2 30592]
    R2 LANConfig;Windows Server LAN Configuration;c:\program files\windows server\bin\LANConfigSvc.exe [2011-3-2 27520]
    R2 MBAMScheduler;MBAMScheduler;d:\program files\malwarebytes\mbamscheduler.exe [2013-12-7 418376]
    R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 104768]
    R2 NotificationsProviderSvc;Windows Server Notifications Provider Service;c:\program files\windows server\bin\SharedServiceHost.exe [2011-3-2 30592]
    R2 NSUService;NSUService;c:\program files\sony\network utility\NSUService.exe [2008-9-22 299008]
    R2 providers_system;Windows Server Download Service;c:\program files\windows server\bin\SharedServiceHost.exe [2011-3-2 30592]
    R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-18 11032]
    R2 RtkAudioService;Realtek Audio Service;c:\windows\RTKAUDIOSERVICE.EXE [2008-7-7 98304]
    R2 ServiceProviderRegistry;Windows Server Service Provider Registry;c:\program files\windows server\bin\ProviderRegistryService.exe [2012-11-2 41568]
    R2 SqmProviderSvc;Windows Server SQM Service;c:\program files\windows server\bin\SharedServiceHost.exe [2011-3-2 30592]
    R2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2008-7-7 411488]
    R2 WSConnectorUpdate;Windows Server Connector Update;c:\program files\windows server\bin\WSConnectorUpdate.exe [2011-3-2 162176]
    R2 WSS_ComputerBackupProviderSvc;Windows Server Client Computer Backup Provider Service;c:\program files\windows server\bin\SharedServiceHost.exe [2011-3-2 30592]
    R3 BackupReader;BackupReader;c:\windows\system32\drivers\BackupReader.sys [2011-3-2 53504]
    R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2008-4-9 224384]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-12-7 22856]
    R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-4-28 3658752]
    R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
    R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2008-1-7 9344]
    R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2008-1-7 14720]
    R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 initMonitor;Windows Server Initialization Service;c:\program files\windows server\bin\SharedServiceHost.exe [2011-3-2 30592]
    S2 MBAMService;MBAMService;d:\program files\malwarebytes\mbamservice.exe [2013-12-7 701512]
    S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2008-7-7 28464]
    S3 pwdrvio;pwdrvio;c:\windows\system32\pwdrvio.sys [2009-12-31 16456]
    S3 pwdspio;pwdspio;c:\windows\system32\pwdspio.sys [2009-12-31 11088]
    .
    =============== File Associations ===============
    .
    ShellExec: DigitalTheatre.exe: open="d:\program files\arcsoft\totalmedia extreme\digital theatre\uDTStart.exe" "%1"
    .
    =============== Created Last 30 ================
    .
    2013-12-12 18:06:22 7772552 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e4fbfa14-77c3-46bc-9fce-6929fcd8b9e7}\mpengine.dll
    2013-12-11 10:25:46 7772552 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
    2013-12-11 07:42:35 2050560 ----a-w- c:\windows\system32\win32k.sys
    2013-12-11 07:42:33 335360 ----a-w- c:\windows\system32\SysFxUI.dll
    2013-12-11 07:42:33 167936 ----a-w- c:\windows\system32\drivers\portcls.sys
    2013-12-11 07:42:32 130048 ----a-w- c:\windows\system32\drivers\drmk.sys
    2013-12-11 07:42:31 36864 ----a-w- c:\windows\system32\wshcon.dll
    2013-12-11 07:42:31 172032 ----a-w- c:\windows\system32\scrrun.dll
    2013-12-11 07:42:31 155648 ----a-w- c:\windows\system32\wscript.exe
    2013-12-11 07:42:31 135168 ----a-w- c:\windows\system32\cscript.exe
    2013-12-11 07:42:31 131072 ----a-w- c:\windows\system32\wshom.ocx
    2013-12-11 07:42:30 158208 ----a-w- c:\windows\system32\imagehlp.dll
    2013-12-07 19:54:00 -------- d-----w- c:\program files\WOT
    2013-12-07 15:51:19 -------- d-----w- c:\users\anna\appdata\roaming\SUPERAntiSpyware.com
    2013-12-07 15:50:42 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
    2013-12-07 11:21:24 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-12-06 11:18:08 719224 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ae2a31b4-6bce-41eb-8412-c675cf31574d}\gapaengine.dll
    .
    ==================== Find3M ====================
    .
    2013-11-19 10:21:30 230048 ------w- c:\windows\system32\MpSigStub.exe
    2013-11-14 22:50:50 1806848 ----a-w- c:\windows\system32\jscript9.dll
    2013-11-14 22:42:41 1129472 ----a-w- c:\windows\system32\wininet.dll
    2013-11-14 22:42:32 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
    2013-11-14 22:38:54 142848 ----a-w- c:\windows\system32\ieUnatt.exe
    2013-11-14 22:38:16 420864 ----a-w- c:\windows\system32\vbscript.dll
    2013-11-14 22:35:52 2382848 ----a-w- c:\windows\system32\mshtml.tlb
    2013-10-30 02:13:01 1304064 ----a-w- c:\windows\system32\WMALFXGFXDSP.dll
    2013-10-17 06:44:27 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-10-17 06:44:27 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2013-10-11 02:08:02 444928 ----a-w- c:\windows\system32\IKEEXT.DLL
    2013-10-11 02:07:57 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL
    2013-10-03 12:45:50 297984 ----a-w- c:\windows\system32\gdi32.dll
    2013-10-03 12:45:45 993792 ----a-w- c:\windows\system32\crypt32.dll
    2013-09-27 09:53:06 214696 ----a-w- c:\windows\system32\drivers\MpFilter.sys
    2013-09-27 09:53:06 104768 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
    2008-10-11 11:15:17 774144 ----a-w- c:\program files\RngInterstitial.dll
    .
    ============= FINISH: 15:36:36.52 ===============

    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft® Windows Vista™ Business
    Boot Device: \Device\HarddiskVolume2
    Install Date: 22/09/2008 18:56:31
    System Uptime: 13/12/2013 13:35:50 (2 hours ago)
    .
    Motherboard: Sony Corporation | | VAIO
    Processor: Intel® Core2 Duo CPU P8600 @ 2.40GHz | N/A | 2401/266mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 65 GiB total, 19.016 GiB free.
    D: is FIXED (NTFS) - 15 GiB total, 9.295 GiB free.
    E: is FIXED (NTFS) - 200 GiB total, 83.446 GiB free.
    F: is Removable
    G: is Removable
    H: is CDROM ()
    I: is FIXED (NTFS) - 11 GiB total, 7.776 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft ISATAP Adapter
    Device ID: ROOT\*ISATAP\0002
    Manufacturer: Microsoft
    Name: Microsoft ISATAP Adapter #3
    PNP Device ID: ROOT\*ISATAP\0002
    Service: tunnel
    .
    ==== System Restore Points ===================
    .
    RP1265: 06/12/2013 13:57:04 - Scheduled Checkpoint
    RP1266: 07/12/2013 19:53:35 - Installed WOT for Internet Explorer
    RP1267: 09/12/2013 08:53:25 - Windows Update
    RP1268: 10/12/2013 13:12:36 - Scheduled Checkpoint
    RP1269: 11/12/2013 13:26:50 - Scheduled Checkpoint
    RP1270: 11/12/2013 19:07:52 - Windows Update
    RP1271: 12/12/2013 13:43:35 - Scheduled Checkpoint
    RP1272: 13/12/2013 13:49:33 - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Adobe Acrobat 8 Standard - English, Français, Deutsch
    Adobe Acrobat 8.3.1 - CPSID_83708
    Adobe Acrobat 8.3.1 Standard
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Photoshop Elements 6.0
    Alps Pointing-device for VAIO
    Amazon MP3 Downloader 1.0.9
    Apple Software Update
    Aqua Bubble
    Arcade Lines 1.81
    ArcSoft TotalMedia Extreme
    ArcSoft WebCam Companion 2
    Bible Data Type System Files
    Canon Inkjet Printer Driver Add-On Module
    Canon MP Navigator 1.0
    Canon MP780
    Canon ScanGear Starter
    Common System Files
    Compatibility Pack for the 2007 Office system
    CutePDF Writer 2.7
    CyberLink PhotoNow
    CyberLink PowerDirector
    Defraggler
    Family Tree Maker 2009
    Family Tree Maker 2010
    Family Tree Maker 2012
    FastStone Image Viewer 3.6
    Google Earth
    Graphical Query Editor
    HD Writer AE 2.0
    HDAUDIO SoftV92 Data Fax Modem with SmartCP
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hoyle Board Games 2003
    Hoyle Puzzle and Board Games
    Intel PROSet Wireless
    Intel® PROSet/Wireless WiFi Software
    Intel® Matrix Storage Manager
    Jane Greenoff Pattern Creator 2
    Java 6 Update 10
    Java 6 Update 6
    Java 6 Update 7
    Libronix Digital Library System
    Libronix DLS Application
    LibronixUpdate
    LLS Resource Driver
    Malwarebytes Anti-Malware version 1.75.0.1300
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft AutoRoute 2002
    Microsoft Easy Assist v2
    Microsoft Office 2003 Web Components
    Microsoft Office File Validation Add-In
    Microsoft Office Professional Edition 2003
    Microsoft Office Small Business Connectivity Components
    Microsoft Office Sounds
    Microsoft Outlook Personal Folders Backup
    Microsoft Primary Interoperability Assemblies 2005
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server Compact 3.5 SP1 English
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Word 2002
    Microsoft WSE 3.0
    MP3 Rocket
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    My Club VAIO
    Nikon Scan
    NVIDIA Drivers
    OEB Resource Driver
    OGA Notifier 2.0.0048.0
    Partition Wizard Home Edition 4.2.2
    PDF Resource Driver
    Protector Suite QL 5.6
    QuickTime
    RealArcade
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    Roxio Central Audio
    Roxio Central Copy
    Roxio Central Core
    Roxio Central Data
    Roxio Central Tools
    Roxio Easy Media Creator 10 LJ
    Roxio Easy Media Creator Home
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
    Security Update for Windows Media Encoder (KB2447961)
    Security Update for Windows Media Encoder (KB954156)
    Security Update for Windows Media Encoder (KB979332)
    Sentence Diagramming
    Setting Utility Series
    SmartSound Quicktracks Plugin
    SpywareBlaster 4.6
    SUPERAntiSpyware
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
    VAIO Control Center
    VAIO Data Restore Tool
    VAIO Event Service
    VAIO Guide
    VAIO Power Management
    VAIO Presentation Support
    VAIO Smart Network
    VAIO Wallpaper Contents
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WIDCOMM Bluetooth Software 6.1.0.2200
    Windows Home Server 2011 Connector
    Windows Installer Clean Up
    Windows Media Encoder 9 Series
    WinDVD for VAIO
    WOT for Internet Explorer
    .
    ==== Event Viewer Messages From Past Week ========
    .
    13/12/2013 08:55:45, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    13/12/2013 08:54:06, Error: volmgr [46] - Crash dump initialization failed!
    10/12/2013 09:25:42, Error: EventLog [6008] - The previous system shutdown at 08:18:55 on 10/12/2013 was unexpected.
    .
    ==== End Of File ===========================

     

    (No idea why the font changed - sorry.)

     

    Cheers,

     

    Chris

  13. Below is the 'after' Malwarebytes log:

     

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.12.07.03

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    < user >

    07/12/2013 11:22:39
    mbam-log-2013-12-07 (11-22-39).txt

    Scan type: Full scan (C:\|D:\|E:\|I:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 415841
    Time elapsed: 2 hour(s), 14 minute(s), 55 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 2
    HKCR\MyScrapNook_12Installer.Start (PUP.Optional.MyScrapNook.A) -> Quarantined and deleted successfully.
    HKCR\MyScrapNook_12Installer.Start.1 (PUP.Optional.MyScrapNook.A) -> Quarantined and deleted successfully.

    Registry Values Detected: 1
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|YiIjNuJIAS.exe (Trojan.FakeAlert) -> Data: I:\User\TMP\YiIjNuJIAS.exe -> Quarantined and deleted successfully.

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

     

    My wife's computer kept returning 'disk full' errors over the last couple of months. We also run WOT browser protection in IE and I noticed that it was prevented from running: it never occured to me that it might be a virus until I Googled the symptoms. A post here (or maybe HijackThis) said to scan with MB and with SuperAntiSpyware. MB found & deleted the above, SAS only found four tracking cookies - DoubleClick and three I've never heard of - and I deleted them, even though it said they were not actually harmful.

     

    The symptoms are now gone and latest scans are 'no threats found' (horrah!), but I have no idea if any damage was done, or if there may be a problem still hidden. Should I do anything else?

     

    Many thanks,

     

    Chris

  14. That seems to have done the trick Maurice. Many thanks once again - you've been so generous and helpful. MSE is now happy & up-to-date and the scan was clear. I also did a Windows Update, just to check, and it's fine too.

    The Old Timer program deleted masses of stuff - but the users/temp folder still has all the guff inside that it had before. Can I just delete it all safely? (And why didn't OT get it all out? Does it even matter?)

    Anyway, you're a champ in my book Maurice. Many thanks again.

    I'll be back tomorrow.

    Cheers,

    Chris

  15. That was quick! The SDRV is very short - this is the entire report:

    Report run at 29/06/2012 14:27:46

    ------------------------------------------------------------------

    Title: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.129.688.0)

    Description: Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Date/Time in GMT: 29/06/2012 08:50:41

    Install mechanism: AutomaticUpdates

    Install error: -2147023258

    Install status: Failed

    ------------------------------------------------------------------

    Title: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.129.688.0)

    Description: Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Date/Time in GMT: 29/06/2012 08:42:43

    Install mechanism: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)

    Install error: -2147023258

    Install status: Failed

    ------------------------------------------------------------------

    Title: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.129.688.0)

    Description: Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Date/Time in GMT: 29/06/2012 08:07:58

    Install mechanism: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)

    Install error: -2147023258

    Install status: Failed

    ------------------------------------------------------------------

    Title: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.129.640.0)

    Description: Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Date/Time in GMT: 28/06/2012 18:00:48

    Install mechanism: AutomaticUpdates

    Install error: -2147023258

    Install status: Failed

    ------------------------------------------------------------------

    Title: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.129.640.0)

    Description: Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Date/Time in GMT: 28/06/2012 17:55:51

    Install mechanism: AutomaticUpdates

    Install error: -2147023258

    Install status: Failed

    ------------------------------------------------------------------

    Title: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.129.640.0)

    Description: Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

    Date/Time in GMT: 28/06/2012 17:55:29

    Install mechanism: AutomaticUpdates

    Install error: -2147023258

    Install status: Failed

    ------------------------------------------------------------------

    Total number of updates found: 6

    Number of updates succeeded: 0

    Number of updates failed: 6

    Number of updates aborted: 0

    I looked in my temp folder (hidden files showing) and it's chocker - including av4 and avast4 files at the beginning and wuredist.cab at the end. I have no idea where these came from - I thought temp files were deleted on re-boot?

    Cheers,

    Chris

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