ChrisOfTheOT

The pinned post said to run the Farbar Recovery tool & post the logs (below). I have just started to get IE re-directed to the bluekai.com website when I refresh my browser, but only from the My eBay page. (It's something like tags.bluekai.com, or similar, but the WOT browser add-on blocked it.) I'm also getting very short spam emails, only a couple a day, but they've been coming for a few weeks. A day or two ago MalwareBytes did not find anything on a full scan and CCleaner deleted all temporary files (as far as I could tell). Many thanks in anticipation, Chris FRST.exe logs: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 28-01-2015 01 Ran by xxxxx (administrator) on xxxxxx on 30-01-2015 10:05:28 Running from C:\Users\xxxxxxx\Desktop Loaded Profiles: xxxxxx (Available profiles: xxxxxx & Mcx1 & Mcx2) Platform: Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86) OS Language: English (United States) Internet Explorer Version 9 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation) C:\Windows\System32\SLsvc.exe (brother Industries Ltd) C:\Windows\System32\BRSVC01A.EXE (brother Industries Ltd) C:\Windows\System32\BRSS01A.EXE (UPEK Inc.) D:\Program Files\Protector Suite QL\upeksvr.exe (Agere Systems) C:\Windows\System32\agrsmsvc.exe (TOSHIBA CORPORATION) C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe (Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\VS7DEBUG\MDM.EXE (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe () C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe () C:\Program Files\Cyberlink\Shared files\RichVideo.exe (Seagate) C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe (TOSHIBA Corporation) C:\Program Files\Toshiba\TOSHIBA HD DVD PLAYER\TNaviSrv.exe (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe (TOSHIBA Corporation) C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe (TOSHIBA CORPORATION) C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\WhsMcClient.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\WSConnectorUpdate.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\LANConfigSvc.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\ProviderRegistryService.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\SharedServiceHost.exe (Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe (Microsoft Corporation) C:\Windows\ehome\ehrecvr.exe (Microsoft Corporation) C:\Windows\ehome\ehsched.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\Microsoft.HomeServer.Archive.TransferService.exe (Microsoft Corporation) C:\Windows\ehome\ehrec.exe (Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Realtek Semiconductor) C:\Windows\RtHDVCpl.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation) C:\Program Files\Windows Server\Bin\Launchpad.exe (BlackBerry Limited) C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (RealNetworks, Inc.) D:\Program Files\RealPlayer\Update\realsched.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe (Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe (UPEK Inc.) D:\Program Files\Protector Suite QL\psqltray.exe (Microsoft Corporation) D:\Program Files\Microsoft Office\Office10 Tools\Office10\MSOFFICE.EXE (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe (Microsoft Corporation) C:\Windows\System32\conime.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [HSON] => C:\Program Files\TOSHIBA\TBS\HSON.exe [54608 2007-10-31] (TOSHIBA Corporation) HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [833072 2007-05-02] (Synaptics, Inc.) HKLM\...\Run: [PSQLLauncher] => D:\Program Files\Protector Suite QL\launcher.exe [49416 2007-11-14] (UPEK Inc.) HKLM\...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4431872 2007-04-10] (Realtek Semiconductor) HKLM\...\Run: [NvSvc] => RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart HKLM\...\Run: [NvCplDaemon] => RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup HKLM\...\Run: [NvMediaCenter] => RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [974432 2014-08-22] (Microsoft Corporation) HKLM\...\Run: [Launchpad] => C:\Program Files\Windows Server\Bin\Launchpad.exe [1099360 2012-11-02] (Microsoft Corporation) HKLM\...\Run: [RIMBBLaunchAgent.exe] => C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe [443408 2014-02-07] (BlackBerry Limited) HKLM\...\Run: [TkBellExe] => D:\Program Files\RealPlayer\update\realsched.exe [295512 2014-11-28] (RealNetworks, Inc.) HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1021128 2014-11-20] (Adobe Systems Incorporated) Winlogon\Notify\psfus: C:\Windows\system32\psqlpwd.dll (UPEK Inc.) HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2008-08-11] (Google Inc.) HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\...\RunOnce: [Adobe Speed Launcher] => 1422604816 Lsa: [Notification Packages] scecli psqlpwd Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk ShortcutTarget: Microsoft Office.lnk -> D:\Program Files\Microsoft Office\Office10 Tools\Office10\OSA.EXE (Microsoft Corporation) ShellIconOverlayIdentifiers: [uEAFOverlay] -> {F2F31467-B1AC-4df0-AE79-FD5FA085E22B} => D:\Program Files\Protector Suite QL\farchns.dll (UPEK Inc.) ShellIconOverlayIdentifiers: [uEAFOverlayOpen] -> {A3E208F7-0E3A-4182-A7A6-B169D5D691AA} => D:\Program Files\Protector Suite QL\farchns.dll (UPEK Inc.) BootExecute: dfboottime \??\C:\Windows\System32\dfboottime.cfgautocheck autochk * ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/ HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk SearchScopes: HKLM -> DefaultScope {B6633A79-5F75-4E24-9F7A-86D392D5BD6F} URL = http://www.google.co.uk/search?q={searchTerms}&rls=com.microsoft:*:IE-SearchBox&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7; SearchScopes: HKLM -> {B6633A79-5F75-4E24-9F7A-86D392D5BD6F} URL = http://www.google.co.uk/search?q={searchTerms}&rls=com.microsoft:*:IE-SearchBox&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7; SearchScopes: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> {B6633A79-5F75-4E24-9F7A-86D392D5BD6F} URL = BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader) BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) BHO: WOT Helper -> {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} -> C:\Program Files\WOT\WOT.dll () Toolbar: HKLM - WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll () Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000 -> WOT - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll () DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab Handler: lbxfile - {56831180-F115-11d2-B6AA-00104B2B9943} - D:\Program Files\Libronix DLS\System\FileProt.dll (Libronix Corporation) Handler: lbxres - {24508F1B-9E94-40EE-9759-9AF5795ADF52} - D:\Program Files\Libronix DLS\System\ResProt.dll (Libronix Corporation) Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation) Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll () Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt Tcpip\Parameters: [DhcpNameServer] 192.168.1.254 FireFox: ======== FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/WPF,version=3.5 -> C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation) FF Plugin: @real.com/nppl3260;version=16.0.4.19 -> D:\Program Files\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprndlhtml5videoshim;version=1.3.4 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprpplugin;version=16.0.4.19 -> D:\Program Files\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer) FF Plugin: @realnetworks.com/npdlplugin;version=1 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader) FF Plugin: @RIM.com/WebSLLauncher,version=1.0 -> C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll () FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.) FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.) FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension FF Extension: Microsoft .NET Framework Assistant - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-02-18] FF HKLM\...\Firefox\Extensions: [{1B12EF76-2B5E-4DA1-B587-4762D49BFE03}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-11-28] ========================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 arXfrSvc; C:\Program Files\Windows Server\Bin\Microsoft.HomeServer.Archive.TransferService.exe [84576 2012-11-02] (Microsoft Corporation) S3 BlackBerry Device Manager; C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [585728 2014-01-21] (BlackBerry Limited) [File not signed] R2 Brother XP spl Service; C:\Windows\system32\brsvc01a.exe [57344 2004-06-13] (brother Industries Ltd) [File not signed] R2 CFSvcs; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [40960 2006-11-14] (TOSHIBA CORPORATION) [File not signed] R2 HealthAlertsSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation) S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [69632 2005-11-14] (Macrovision Corporation) [File not signed] S2 initMonitor; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation) R2 LANConfig; C:\Program Files\Windows Server\Bin\LANConfigSvc.exe [27520 2011-03-02] (Microsoft Corporation) R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [22192 2014-08-22] (Microsoft Corporation) R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [288120 2014-08-22] (Microsoft Corporation) R2 NotificationsProviderSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation) R2 providers_system; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation) R2 RealNetworks Downloader Resolver Service; C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe [39056 2014-08-12] () R2 RichVideo; C:\Program Files\Cyberlink\Shared files\RichVideo.exe [247152 2009-04-17] () R2 ServiceProviderRegistry; C:\Program Files\Windows Server\Bin\ProviderRegistryService.exe [41568 2012-11-02] (Microsoft Corporation) R2 SgtSch2Svc; C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe [845808 2011-06-30] (Seagate) R2 SqmProviderSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation) R2 TNaviSrv; C:\Program Files\Toshiba\TOSHIBA HD DVD PLAYER\TNaviSrv.exe [83312 2008-03-10] (TOSHIBA Corporation) R2 TODDSrv; C:\Windows\system32\TODDSrv.exe [114688 2006-05-25] (TOSHIBA Corporation) [File not signed] R2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [67056 2007-03-03] (Ulead Systems, Inc.) R2 WhsMcClient; C:\Program Files\Windows Server\Bin\WhsMcClient.exe [98400 2012-11-02] (Microsoft Corporation) S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [272952 2008-01-19] (Microsoft Corporation) R2 WSConnectorUpdate; C:\Program Files\Windows Server\Bin\WSConnectorUpdate.exe [162176 2011-03-02] (Microsoft Corporation) R2 WSS_ComputerBackupProviderSvc; C:\Program Files\Windows Server\Bin\SharedServiceHost.exe [30592 2011-03-02] (Microsoft Corporation) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R3 BackupReader; C:\Windows\System32\DRIVERS\BackupReader.sys [53504 2011-03-02] (Microsoft Corporation) R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [231800 2014-07-17] (Microsoft Corporation) S3 pwdrvio; C:\Windows\system32\pwdrvio.sys [16456 2009-12-21] () S3 pwdspio; C:\Windows\system32\pwdspio.sys [11088 2009-12-21] () S3 RimUsb; C:\Windows\System32\Drivers\RimUsb.sys [68096 2013-12-02] (BlackBerry Limited) S3 RTL85n86; C:\Windows\System32\DRIVERS\RTL85n86.sys [311808 2006-11-02] (Realtek) R3 smscir; C:\Windows\System32\DRIVERS\smscir.sys [62752 2007-01-09] (Microsoft Corporation) R3 ttv500x; C:\Windows\System32\drivers\ttv500x.sys [322816 2007-03-28] (TOSHIBA) R3 UVCFTR; C:\Windows\System32\Drivers\UVCFTR_S.SYS [11776 2007-04-14] (Chicony Electronics Co., Ltd.) R0 vididr; C:\Windows\System32\DRIVERS\vididr.sys [125472 2013-04-22] (Acronis) R0 vidsflt53; C:\Windows\System32\DRIVERS\vsflt53.sys [83392 2013-04-22] (Acronis) U5 AppMgmt; C:\Windows\system32\svchost.exe [21504 2008-01-19] (Microsoft Corporation) S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [X] S3 IpInIp; system32\DRIVERS\ipinip.sys [X] S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X] S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2015-01-30 10:05 - 2015-01-30 10:05 - 00017275 _____ () C:\Users\xxxxxx\Desktop\FRST.txt 2015-01-30 10:05 - 2015-01-30 10:05 - 00000000 ____D () C:\FRST 2015-01-30 10:02 - 2015-01-30 10:02 - 01121792 _____ (Farbar) C:\Users\xxxxxx\Desktop\FRST.exe 2015-01-20 11:52 - 2015-01-20 11:52 - 00000013 _____ () C:\Users\xxxxxx\Desktop\Fridge.txt 2015-01-15 17:28 - 2014-12-19 00:25 - 00115200 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys 2015-01-15 17:22 - 2014-12-06 03:14 - 00174080 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll 2015-01-15 17:22 - 2014-12-06 03:14 - 00093184 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll 2015-01-15 17:22 - 2014-12-06 03:14 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\nlaapi.dll 2015-01-15 17:21 - 2014-12-06 03:14 - 00153600 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll 2015-01-10 10:05 - 2015-01-10 10:05 - 00001340 _____ () C:\Users\xxxxxx\Desktop\Did Calvin Bowl on the Sabbath.lnk ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2015-01-30 09:49 - 2006-11-02 12:47 - 00003568 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2015-01-30 09:49 - 2006-11-02 12:47 - 00003568 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2015-01-30 09:32 - 2008-08-10 12:28 - 01502974 _____ () C:\Windows\WindowsUpdate.log 2015-01-30 09:30 - 2010-02-06 10:36 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2015-01-30 09:30 - 2010-02-06 10:36 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2015-01-30 08:00 - 2008-09-15 10:35 - 00153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.001 2015-01-30 07:51 - 2013-05-01 08:57 - 00000438 _____ () C:\Windows\Tasks\Defraggler Volume C Task.job 2015-01-30 07:51 - 2006-11-02 12:37 - 00000000 ___RD () C:\Users\Public\Recorded TV 2015-01-30 07:49 - 2006-11-02 13:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2015-01-29 17:36 - 2006-11-02 13:01 - 00032622 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2015-01-29 13:58 - 2011-01-08 14:04 - 00000000 ____D () C:\Users\xxxxxx\AppData\Roaming\Skype 2015-01-28 17:34 - 2006-11-02 10:33 - 00763586 _____ () C:\Windows\system32\PerfStringBackup.INI 2015-01-27 09:28 - 2014-05-09 16:23 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner 2015-01-27 08:34 - 2014-08-04 11:30 - 00114904 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2015-01-27 08:33 - 2014-08-04 11:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2015-01-24 08:07 - 2012-04-10 13:25 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe 2015-01-24 08:07 - 2011-06-03 08:04 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl 2015-01-16 08:22 - 2014-09-16 10:01 - 00007923 _____ () C:\Users\xxxxx\AppData\Roaming\Rim.Desktop.Exception.log 2015-01-16 08:22 - 2014-09-16 10:01 - 00001386 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.DesktopHelper.Exception.log 2015-01-15 17:28 - 2013-08-12 08:29 - 00000000 ____D () C:\Windows\system32\MRT 2015-01-15 17:22 - 2006-11-02 10:24 - 110348472 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe 2015-01-11 14:41 - 2008-09-15 10:35 - 00153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.dat 2015-01-08 13:03 - 2014-09-16 07:34 - 00000000 ___RD () C:\Program Files\Skype 2015-01-08 13:03 - 2011-01-08 14:04 - 00000000 ____D () C:\ProgramData\Skype 2014-12-31 11:13 - 2009-10-03 08:50 - 00249488 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe ==================== Files in the root of some directories ======= 2013-04-26 13:47 - 2013-04-26 13:47 - 0000081 _____ () C:\Users\xxxxxx\AppData\Roaming\Checksum.ini 2008-09-15 10:35 - 2015-01-30 08:00 - 0153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.001 2008-09-15 10:35 - 2015-01-11 14:41 - 0153220 _____ () C:\Users\xxxxxx\AppData\Roaming\nvModes.dat 2014-09-16 10:01 - 2015-01-16 08:22 - 0007923 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.Desktop.Exception.log 2014-09-16 09:40 - 2014-09-16 09:40 - 0001128 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.Desktop.HttpServerSetup.log 2014-09-16 10:01 - 2015-01-16 08:22 - 0001386 _____ () C:\Users\xxxxxx\AppData\Roaming\Rim.DesktopHelper.Exception.log 2008-09-09 16:02 - 2015-01-28 17:32 - 0122368 _____ () C:\Users\xxxxxx\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini 2011-01-08 14:06 - 2011-01-08 14:06 - 0000056 ____H () C:\ProgramData\ezsidmv.dat ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\explorer.exe => File is digitally signed C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-01-30 08:09 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x86) Version: 28-01-2015 01 Ran by Chris Burson at 2015-01-30 10:06:07 Running from C:\Users\xxxxxx\Desktop Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1} AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C} AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 3DPageFlip Free PDF to ePub (freeware) (HKLM\...\3DPageFlip Free PDF to ePub (freeware)_is1) (Version: - 3dpageflip Solution) Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated) Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.4.0.2710 - Adobe Systems Incorporated) Adobe Digital Editions 2.0 (HKLM\...\Adobe Digital Editions 2.0) (Version: 2.0.1 - Adobe Systems Incorporated) Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.287 - Adobe Systems Incorporated) Adobe Reader X (10.1.13) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.13 - Adobe Systems Incorporated) Airline Tycoon - Deluxe (HKLM\...\AirlineTycoon) (Version: - Viva Media) Amazon Kindle (HKU\S-1-5-21-3469518139-1120787449-2283880736-1000\...\Amazon Kindle) (Version: - Amazon) Apple Software Update (HKLM\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.) Batch Update (Version: 3.0 - Libronix Corporation) Hidden BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.15 - British Broadcasting Corp.) BBC iPlayer Desktop (Version: 3.2.15 - British Broadcasting Corp.) Hidden BBSAK (HKLM\...\{B23F12D4-17DE-453A-B1F4-55E501FE0EBF}) (Version: 1.9.2 - JMT Labs) Bible Data Type System Files (Version: 3.0 - Libronix Corporation) Hidden Biblical Hebrew (SIL) (HKLM\...\{C4852924-8548-4FA6-A822-5B3840C5E0E7}) (Version: 1.0.3.40 - Tiro Typeworks) BlackBerry Desktop Software 7.1 (HKLM\...\BlackBerry_Desktop) (Version: 7.1.0.41 - Research In Motion Ltd.) BlackBerry Desktop Software 7.1 (Version: 7.1.0.41 - Research In Motion Ltd.) Hidden BlackBerry Device Software Updater (HKLM\...\{E31C1E19-81D2-40C0-BE40-30A2A54E9C27}) (Version: 8.0.0.50 - Research In Motion Ltd) Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v6.30.01(T) - TOSHIBA CORPORATION) Bob Designer (HKLM\...\Bob Designer) (Version: 5.1.7 - CEWE Stiftung u Co. KGaA) calibre (HKLM\...\{F621B10F-5ABA-4B1F-B520-F8A5824FDF78}) (Version: 2.12.0 - Kovid Goyal) Camera Assistant Software for Toshiba(2.0M) (HKLM\...\{3FF6DCB6-71FA-4DB1-BCDB-7C93DF2DA992}) (Version: 1.7.019.0626 - Chicony Electronics Co.,Ltd.) CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform) CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA) Common System Files (Version: 3.0 - Libronix Corporation) Hidden Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation) CutePDF Writer 2.8 (HKLM\...\CutePDF Writer Installation) (Version: - ) CyberLink PhotoNow (HKLM\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6622 - CyberLink Corp.) CyberLink PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3022 - CyberLink Corp.) Defraggler (HKLM\...\Defraggler) (Version: 2.13 - Piriform) Dolby (HKLM\...\Dolby) (Version: - ) DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.51 - Ulead Systems, Inc.) ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version: - Lars Hederer) e-Sword (HKLM\...\{294B365B-32EF-49EE-99B3-A00558DC76E5}) (Version: 10.02.0001 - Rick Meyers) Exact Audio Copy 1.0beta3 (HKLM\...\Exact Audio Copy) (Version: 1.0beta3 - Andre Wiethoff) FairStars CD Ripper 1.52 (HKLM\...\FairStars CD Ripper_is1) (Version: - FairStars Soft) FastStone Image Viewer 4.2 (HKLM\...\FastStone Image Viewer) (Version: 4.2 - FastStone Soft) Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.) Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden Graphical Query Editor (Version: 3.0 - Libronix Corporation) Hidden Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: - ) Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - ) Java 8 Update 20 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218020F0}) (Version: 8.0.200 - Oracle Corporation) Kobo (HKLM\...\Kobo) (Version: 3.10.0 - Rakuten Kobo Inc.) Libronix Digital Library System (HKLM\...\Libronix DLS) (Version: - Libronix Corporation) Libronix Digital Library System (Version: 3.0 - Libronix Corporation) Hidden Libronix DLS Application (Version: 3.0 - Libronix Corporation) Hidden Libronix DLS Shortcuts (Version: 3.0 - Libronix Corporation) Hidden Libronix Update (Version: 3.0 - Libronix Corporation) Hidden LLS Resource Driver (Version: 3.0 - Libronix Corporation) Hidden Logos 4 Prerequisites (HKLM\...\{DDCA4C87-F666-4A93-93CF-7300A2378C0A}) (Version: 4.63.00327 - Logos Bible Software) Logos Bible Software 4 (HKLM\...\{EAD8A4BB-4505-482C-9705-A599F1E88623}) (Version: 4.63.00409 - Logos Bible Software) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft AutoRoute 2002 (HKLM\...\{F7F2DC0A-C22E-49AD-AD37-797309A54E7B}) (Version: 9.00.16.2000 - Microsoft) Microsoft Money (HKLM\...\{E7298FD8-1386-11D5-8D6C-0050DAD32D95}) (Version: 10.0.80 - Microsoft) Microsoft Money System Pack (HKLM\...\{CF5193F7-6B37-11D5-B7D2-00AA00A204F1}) (Version: 10.0.80 - Microsoft) Microsoft Office 97, Professional Edition (HKLM\...\Office8.0) (Version: - ) Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office Sounds (HKLM\...\{10CE1EA2-12E9-11D3-825E-00C04F6843FE}) (Version: 1.0.0.0 - Microsoft Corp) Microsoft Office XP Resource Kit Tools (HKLM\...\{95250409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6403.0 - Microsoft Corporation) Microsoft Outlook Personal Folders Backup (HKLM\...\{C63E7C60-25EB-11D3-8EDA-00A0C911E8E5}) (Version: 1.10.0.0 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Word 2002 (HKLM\...\{901B0409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation) Microsoft Works 6-9 Converter (HKLM\...\{172423F9-522A-483A-AD65-03600CE4CA4F}) (Version: 9.7.0621 - Microsoft Corporation) Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation) MSVC80_x86 (Version: 1.0.1.0 - Nokia) Hidden MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) Nokia Connectivity Cable Driver (HKLM\...\{A57025CC-5F2E-4D01-B387-06DB10500D43}) (Version: 7.1.78.0 - Nokia) NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: - ) OEB Resource Driver (Version: 3.0 - Libronix Corporation) Hidden OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden OpenOffice.org 3.3 (HKLM\...\{82AF3E91-57E1-4754-84D0-40A46E2479AB}) (Version: 3.3.9567 - OpenOffice.org) Partition Wizard Home Edition 4.2.2 (HKLM\...\{AA468551-1794-42FE-B504-C41D75EEBDF2}_is1) (Version: - MT Solution Ltd.) PC Connectivity Solution (HKLM\...\{644F4910-E812-49AD-93EC-86828CB81A0D}) (Version: 12.0.27.0 - Nokia) PDF Resource Driver (Version: 3.0 - Libronix Corporation) Hidden PhotoScape (HKLM\...\PhotoScape) (Version: - ) Protector Suite QL 5.8 (HKLM\...\{2CD82D77-8D1E-44FC-9A90-BBA95AC8D6B7}) (Version: 5.8.0.4024 - UPEK Inc.) Qosmio AV Controller Manager (HKLM\...\{FDCEF602-9FCA-428E-8AD5-5C3C9DC8CE05}) (Version: 1.0 - TOSHIBA) QuickTime (HKLM\...\{8DC42D05-680B-41B0-8878-6C14D24602DB}) (Version: 7.55.90.70 - Apple Inc.) Railroad Tycoon II - Platinum (HKLM\...\{BED27751-CD2A-4C2F-9813-00B9B60C76FE}) (Version: - ) RealDownloader (Version: 1.3.4 - RealNetworks, Inc.) Hidden RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.4 - RealNetworks) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5397 - Realtek Semiconductor Corp.) RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group) Seagate DiscWizard (HKLM\...\{8FB2A014-A0B0-42D8-8E18-9AFC6A6E2814}) (Version: 13.0.14387 - Seagate) SeaTools for Windows (HKLM\...\{98613C99-1399-416C-A07C-1EE1C585D872}) (Version: 1.2.0.7 - Seagate Technology) SiteSpinner (HKLM\...\{826C3E36-A1C6-4183-B220-34A113E0CE9F}) (Version: 2.70.6 - Virtual Mechanics) Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.) SmartSound Quicktracks Plugin (HKLM\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.3.0 - SmartSound Software Inc) SmartSound Quicktracks Plugin (Version: 3.0.3.0 - SmartSound Software Inc) Hidden SpywareBlaster 4.6 (HKLM\...\SpywareBlaster_is1) (Version: 4.6.1 - BrightFort LLC) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 9.1.11.1 - Synaptics) Texas Instruments PCIxx21/x515/xx12 drivers. (HKLM\...\InstallShield_{BE1826A9-7EEE-492A-B3BC-DEF3DFAE37EE}) (Version: 2.00.0002 - Texas Instruments Inc.) TIPCI (Version: 2.00.0002 - Texas Instruments Inc.) Hidden TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.04 - TOSHIBA) TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.35 - TOSHIBA) TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.1 - TOSHIBA Corporation) TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation) TOSHIBA HD DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.51.07 - TOSHIBA Corporation) TOSHIBA Manuals (HKLM\...\{0F4F4815-76AD-4B26-8763-72F3344041C2}) (Version: 7.30 - TOSHIBA) TOSHIBA Remote Control Manager (HKLM\...\{FEB650EB-7639-444E-9FC2-C33EE6ED1A37}) (Version: 2.1.0 - TOSHIBA) TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA) TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems) TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.7 - TOSHIBA Corporation) TreeSize Free V2.7 (HKLM\...\TreeSize Free_is1) (Version: 2.7 - JAM Software) Ulead WinCinema Disc Creator 1.0 (HKLM\...\{11A64428-9699-40FC-9F05-FF79BBC599BD}) (Version: 1.0 - InterVideo Digital Technology Corporation) Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation) Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0) (HKLM\...\17D063A0A9F5D5A225B76B1D9BCB5ADBE85C8382) (Version: 05/31/2012 7.1.2.0 - Nokia) Windows Home Server 2011 Connector (HKLM\...\{46DCED50-3A1D-4EF4-94F0-45F2681E3D70}) (Version: 6.1.8800.16400 - Microsoft Corporation) Windows Installer Clean Up (HKLM\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation) Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version: - ) WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - ) WOT for Internet Explorer (HKLM\...\{C0DA129B-1E45-494D-A362-5CD0109C306B}) (Version: 11.11.7.0 - WOT Services Oy) WOT for Internet Explorer (HKLM\...\{DCAEC601-735C-41AE-B84F-D792F09FB7D1}) (Version: 12.8.2.0 - WOT Services Oy) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{039B2CA5-3B41-4D93-AD77-47D3293FC5CB}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll No File CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{1FDDE0F5-2C2A-4FEF-B041-6C759464E9DA}\InprocServer32 -> H:\Logos Bible Software 4\Logos4\System\L4SmrtTg.dll (Logos Bible Software) CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{319A0316-DF84-4B3C-8117-349B7E98E613}\localserver32 -> H:\Logos Bible Software 4\Logos4\System\LogosCom.exe (Logos Bible Software) CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{42481700-CF3C-4D05-8EC6-F9A1C57E8DC0}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll No File CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{45C6AFA5-2C13-402f-BC5D-45CC8172EF6B}\InprocServer32 -> C:\Program Files\Toshiba\Bluetooth Toshiba Stack\sys\TosBtExt.dll (TOSHIBA) CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{7FECCC6D-DB56-4D73-B28D-11EE159FF2F7}\InprocServer32 -> H:\Logos Bible Software 4\Logos4\System\L4SmrtTg.dll (Logos Bible Software) CustomCLSID: HKU\S-1-5-21-3469518139-1120787449-2283880736-1000_Classes\CLSID\{D0D38C6E-BF64-4C42-840D-3E0019D9F7A6}\InprocServer32 -> C:\Program Files\Skype\Plugin Manager\ezPMUtils.dll No File ==================== Restore Points ========================= 02-01-2015 09:34:31 Windows Update 05-01-2015 08:34:13 Scheduled Checkpoint 06-01-2015 08:01:53 Windows Update 10-01-2015 08:09:39 Windows Update 11-01-2015 14:16:45 Scheduled Checkpoint 12-01-2015 08:34:28 Scheduled Checkpoint 13-01-2015 14:00:54 Windows Update 15-01-2015 17:20:54 Windows Update 19-01-2015 07:48:11 Windows Update 20-01-2015 15:26:11 Scheduled Checkpoint 22-01-2015 08:24:01 Windows Update 26-01-2015 07:44:00 Windows Update 30-01-2015 08:02:54 Windows Update ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2006-11-02 10:23 - 2014-04-10 09:10 - 00601803 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost 127.0.0.1 fr.a2dfp.net 127.0.0.1 m.fr.a2dfp.net 127.0.0.1 ad.a8.net 127.0.0.1 asy.a8ww.net 127.0.0.1 abcstats.com 127.0.0.1 a.abv.bg 127.0.0.1 adserver.abv.bg 127.0.0.1 adv.abv.bg 127.0.0.1 bimg.abv.bg 127.0.0.1 ca.abv.bg 127.0.0.1 www2.a-counter.kiev.ua 127.0.0.1 track.acclaimnetwork.com 127.0.0.1 accuserveadsystem.com 127.0.0.1 www.accuserveadsystem.com 127.0.0.1 achmedia.com 127.0.0.1 aconti.net 127.0.0.1 secure.aconti.net 127.0.0.1 www.aconti.net #[Dialer.Aconti] 127.0.0.1 csh.actiondesk.com 127.0.0.1 www.activemeter.com #[Tracking.Cookie] 127.0.0.1 ads.activepower.net 127.0.0.1 stat.active24stats.nl #[Tracking.Cookie] 127.0.0.1 cms.ad2click.nl 127.0.0.1 ad2games.com 127.0.0.1 ads.ad2games.com 127.0.0.1 content.ad20.net 127.0.0.1 core.ad20.net 127.0.0.1 banner.ad.nu There are 1000 more lines. ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0DC42FC1-EC5E-484D-992F-8DF825155A05} - System32\Tasks\Microsoft\Windows\Windows Server\Backup_On_Idle => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {21787575-FA11-434A-A152-5119EB185DC0} - System32\Tasks\Defraggler Volume C Task => d:\Program Files\Defraggler\df.exe [2013-02-06] (Piriform Ltd) Task: {2C8ABFD2-B8E2-4E03-85F4-51908DD4D4BC} - System32\Tasks\{7687544A-2FF8-45C7-B938-81540BE4F5D0} => C:\Program Files\Skype\\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.) Task: {4A732B10-2DC3-431B-9C9A-9E39FEB5716E} - System32\Tasks\Microsoft\Windows\Windows Server\InstallAddIns => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {4F09DF5F-6414-4B22-8492-CC9D7EC0A872} - System32\Tasks\Microsoft\Windows\Windows Server\Alert Evaluations => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {57FD7BB3-FBA8-4FEE-86E3-A478E6790F97} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-08-29] (RealNetworks, Inc.) Task: {6D8F9B6F-7D8C-4B2C-A261-1518328AC44C} - System32\Tasks\Microsoft\Office Genuine Advantage\OGALogon => C:\Windows\system32\OGAExec.exe [2009-08-03] () Task: {7B793F50-8E59-4FDC-B8DD-C465945B95E7} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe [2014-08-12] (RealNetworks, Inc.) Task: {8D5F914A-894C-4B7B-94A2-F5953E3E6EA5} - System32\Tasks\Microsoft\Windows\Windows Server\SaveCEIPData => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {8F4C432E-2321-4671-9D3B-618A69871299} - System32\Tasks\Ad-Aware Update (Weekly) => D:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe Task: {9967017D-FE79-476E-AF04-5C6FE1DAFFCE} - System32\Tasks\Microsoft\Windows\Windows Server\Backup => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {9AAB3F41-D5EF-4C70-AE24-5933AB92BFEE} - System32\Tasks\{C2C14E77-743C-4059-A967-D462FB86CC04} => pcalua.exe -a "D:\program files\microsoft office\office97 tools\Office\Setup\Acme.exe" -c /w Off97Pro.STF Task: {AA6103C8-ACF2-45E7-A5E9-2B296136DB30} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe [2014-08-12] (RealNetworks, Inc.) Task: {AF66A6C4-CD23-42B0-9261-7C93BFD19F99} - System32\Tasks\Microsoft\Windows\Windows Server\Health Definition Updates => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {C12B3A37-DD49-4AB2-82C4-CD470A3ED4CE} - System32\Tasks\CCleanerSkipUAC => D:\Program Files\CCleaner\CCleaner.exe [2015-01-20] (Piriform Ltd) Task: {C47E5DF7-B85F-45FC-91C4-678F33AACD07} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe [2014-08-12] (RealNetworks, Inc.) Task: {C4C9B060-E494-4401-B1CC-07F820C39273} - System32\Tasks\Microsoft\Windows\Windows Server\UploadCEIPData => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {C8C02DE1-D036-41A4-A217-39BDFF495164} - System32\Tasks\{2F3488BB-28CD-4E90-8EE9-35B3491DEB35} => pcalua.exe -a E:\Downloads\MSCeanUpUtil2.exe -d E:\Downloads Task: {C9AEA909-F8A7-43EF-9250-FEE675325A5A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.) Task: {C9D71E98-613F-46DF-B987-E252F2198DE7} - System32\Tasks\{7026D62A-CF0C-4496-B108-896469485A0D} => pcalua.exe -a E:\Downloads\SAGEsetup.exe -d E:\Downloads Task: {CC8AF1E5-CF17-4AE4-84DB-64FAC5D026DD} - System32\Tasks\Microsoft\Windows\Windows Server\RenewClientCertificate => C:\Program Files\Windows Server\Bin\RunTask.exe [2012-11-02] (Microsoft Corporation) Task: {E96BB6EA-26C8-414A-A906-E2C86EA4E11C} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.) Task: {F2AAA14C-8D98-4B7E-84FD-3D7A7936C513} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-3469518139-1120787449-2283880736-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-08-29] (RealNetworks, Inc.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\Defraggler Volume C Task.job => d:\Program Files\Defraggler\df.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2011-04-18 10:38 - 2009-11-05 07:39 - 00087552 _____ () C:\Windows\System32\cpwmon2k.dll 2014-08-12 11:34 - 2014-08-12 11:34 - 00039056 _____ () C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe 2010-07-30 14:54 - 2009-04-17 16:01 - 00247152 ____N () C:\Program Files\Cyberlink\Shared files\RichVideo.exe 2007-12-05 21:35 - 2006-08-23 16:39 - 00036864 _____ () C:\Program Files\Common Files\Ulead Systems\MPEG\ogg.dll 2007-12-05 21:35 - 2006-08-23 16:39 - 01060864 _____ () C:\Program Files\Common Files\Ulead Systems\MPEG\vorbis.dll 2010-06-25 11:26 - 2008-09-16 20:18 - 00132608 _____ () D:\Program Files\WinRAR\rarext.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\ProgramData\Temp:5C321E34 ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" MSCONFIG\startupreg: swg => "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" MSCONFIG\startupreg: TkBellExe => "D:\Program Files\update\realsched.exe" -osboot ========================= Accounts: ========================== Administrator (S-1-5-21-3469518139-1120787449-2283880736-500 - Administrator - Disabled) Chris Burson (S-1-5-21-3469518139-1120787449-2283880736-1000 - Administrator - Enabled) => C:\Users\xxxxxx Guest (S-1-5-21-3469518139-1120787449-2283880736-501 - Limited - Disabled) Mcx1 (S-1-5-21-3469518139-1120787449-2283880736-1002 - Administrator - Enabled) => C:\Users\Mcx1 Mcx2 (S-1-5-21-3469518139-1120787449-2283880736-1003 - Administrator - Enabled) => C:\Users\Mcx2 ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: The entry <C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) System errors: ============= Error: (01/30/2015 09:31:38 AM) (Source: bowser) (EventID: 8003) (User: ) Description: The master browser has received a server announcement from the computer xxxxxx that believes that it is the master browser for the domain on transport NetBT_Tcpip_{61B9B49E-D410-4CED-9CEE-91A6F6. The master browser is stopping or an election is being forced. Error: (01/30/2015 07:50:47 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: luafv Error: (01/30/2015 07:50:33 AM) (Source: Dhcp) (EventID: 1002) (User: ) Description: The IP address lease 192.168.0.5 for the Network Card with network address 001DE0B64F9F has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message). Error: (01/30/2015 07:49:09 AM) (Source: volmgr) (EventID: 46) (User: ) Description: Crash dump initialization failed! Error: (01/30/2015 07:48:56 AM) (Source: volmgr) (EventID: 46) (User: ) Description: Crash dump initialization failed! Error: (01/29/2015 07:35:21 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: luafv Error: (01/29/2015 07:34:07 AM) (Source: Dhcp) (EventID: 1002) (User: ) Description: The IP address lease 192.168.1.67 for the Network Card with network address 001DE0B64F9F has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message). Error: (01/29/2015 07:33:42 AM) (Source: volmgr) (EventID: 46) (User: ) Description: Crash dump initialization failed! Error: (01/29/2015 07:33:27 AM) (Source: volmgr) (EventID: 46) (User: ) Description: Crash dump initialization failed! Error: (01/28/2015 06:25:38 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: luafv Microsoft Office Sessions: ========================= Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\JS Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK Error: (01/29/2015 01:55:12 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\WHITE-ON-BLACK Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\RETINA Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL Error: (01/29/2015 01:55:11 PM) (Source: Windows Search Service) (EventID: 3013) (User: ) Description: Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) C:\USERS\xxxxxx\APPDATA\LOCAL\SKYPE\APPS\LOGIN\IMAGES\NORMAL CodeIntegrity Errors: =================================== Date: 2015-01-27 08:40:48.225 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:47.913 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:47.617 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:47.305 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:45.464 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:45.167 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:44.871 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2015-01-27 08:40:44.559 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2014-08-04 12:35:21.455 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2014-08-04 12:35:21.195 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Processor: Intel® Core2 Duo CPU T7500 @ 2.20GHz Percentage of memory in use: 50% Total physical RAM: 3070.25 MB Available physical RAM: 1534.73 MB Total Pagefile: 6343.46 MB Available Pagefile: 4333.22 MB Total Virtual: 2047.88 MB Available Virtual: 1893.53 MB ==================== Drives ================================ Drive c: (Windows Vista) (Fixed) (Total:100 GB) (Free:46.68 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive d: (Programs) (Fixed) (Total:50 GB) (Free:45.45 GB) NTFS Drive e: (xxxxxxData) (Fixed) (Total:82.88 GB) (Free:69.23 GB) NTFS Drive f: (RT2_PLAT) (CDROM) (Total:0.63 GB) (Free:0 GB) CDFS Drive g: (Temporary Files) (Fixed) (Total:20.01 GB) (Free:16.58 GB) NTFS Drive h: (Reference Files) (Fixed) (Total:50 GB) (Free:34 GB) NTFS Drive i: (Disk Burns & Backups) (Fixed) (Total:40 GB) (Free:37.63 GB) NTFS Drive j: (Spare Partition) (Fixed) (Total:115.99 GB) (Free:107.72 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: 70527052) Partition 1: (Active) - (Size=100 GB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=50 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=82.9 GB) - (Type=07 NTFS) ======================================================== Disk: 1 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: EFCFA75D) Partition 1: (Not Active) - (Size=20 GB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=50 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=162.9 GB) - (Type=OF Extended) ==================== End Of Log ============================

Okay Gringo, thank you so much once again. I've returned the laptop to its home and it's now performing its duties perfectly. I've learned a lot and will put into practice some of your preventative anti-malware suggestions on our own laptops. You've been a huge and most generous help so (we) thank you so very much. God bless, Chris

Forgot to say - there is a folder on the desktop called 'backups' with half a dozen files like: 'backup-20140201-123349-100'. Can I just delete this folder? Thanks again Gringo, Chris

Thanks Gringo - the laptop is running fine now. Having followed your instructions above, I note that AdwCleaner/Quarantine & Qoobox/BackEnv are still on the C drive. (The ComboFix removal reported that it could not find ComboFix - I must have deleted it manually, but I don't remember - I'm very sorry!) Also, Spybot still has a few folders in Program Files & Program Data, including a log folder, TeaTimer, .dll & config. files. These do not show up in Revo so I can't uninstal them. Unless you specify otherwise, I'll manually delete these later in the week. You've been a huge help here Gringo - your generosity is greatly appreciated. A top result! Thank you so much for your time Gringo (William). Cheers, Chris

Ahh - I just Googled it and it's a ComboFix folder. I take it I can just delete it? Cheers, Chris

Unbelievable! 10 infections, four more DealPly plus trojans & worms. (No idea what the difference is.) I note all these are in 'quarantine' folders except the DealPly/Bagle which is connected with Spybot (no longer installed). I'm hoping these files are safely stored, but I dont' understand why they haven't been deleted. Also, what is Qoobox? I did not install that. This is so insane I'm forced to wonder if this laptop will ever be safe. I'm thinking of these options: Factory re-install Throw the laptop away Beat my mate with a stick I may do all of these... Just in case, the log is below: C:\AdwCleaner\Quarantine\C\Program Files\DealPly\DealPlyIE.dll.vir a variant of Win32/DealPly.A application C:\AdwCleaner\Quarantine\C\Program Files\DealPly\DealPlyUpdate.exe.vir Win32/DealPly.D application C:\AdwCleaner\Quarantine\C\Program Files\DealPly\DealPlyUpdateRun.exe.vir Win32/DealPly.C application C:\AdwCleaner\Quarantine\C\Program Files\DealPly\uninst.exe.vir Win32/DealPly.D application C:\AdwCleaner\Quarantine\C\Users\Andy\AppData\Roaming\DealPly\UpdateProc\UpdateTask.exe.vir Win32/DealPly.B application C:\ProgramData\Spybot - Search & Destroy\Recovery\DealPly13.zip Win32/Bagle.gen.zip worm C:\Qoobox\Quarantine\C\Users\Andy\AppData\Roaming\verison.dll.vir Win32/Redyms.AF trojan C:\Qoobox\Quarantine\C\Windows\Installer\{A31BD149-2620-FFD0-2875-C11D0838DC98}\syshost.exe.vir a variant of Win32/Kryptik.BTAO trojan C:\Qoobox\Quarantine\C\Windows\System32\drivers\2cef70e987504526.sys.vir a variant of Win32/Rootkit.Kryptik.XX trojan C:\Users\All Users\Spybot - Search & Destroy\Recovery\DealPly13.zip Win32/Bagle.gen.zip worm Many thanks again Gringo - I honestly don't know what I'd do without you. Whether he knows it or not, my best friend should be sooooooo grateful to you! I'll be back on Monday morning, Thank you once again Gringo, Chris

I forgot to say that the laptop seems to be running fine now. I uninstalled Google Chrome, if only because on scan showed a problem file. The McAfee SiteAdvisor function in IE is doing its thing properly too. (Windows Defender will not run - it shows an error - but it's not missed as McAfee is working. Unless you say, I was just going to leave it.) Cheers, Chris

Morning Gringo - many thanks again, and sorry for the slight delay. I had wild time with this lot! Logs below. Adobe Reader unintstall & reinstall went fine (was actually v10.1.9 and is updated to this again). DealPly did not show. Java update 24 was okay, update 6 was bonkers! I had to manually select 500+ files (reg keys, from memory) - took ages. Revo seems like a good program though - I've never heard of it before. CCleaner deleted a huge amount from temp files - I could hardly believe it. Malwarebytes found four (4!) instances of 'PUP.Optional.DealPly.A'. How on earth is that possible? Anyway, it says it's all deleted, so that's good. All in all, this is turning into a right marathon. I'd never get near the finish line without your help Gringo - so many thanks once again. Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org Database version: v2014.01.30.07 Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 Andy :: ANDY-PC [administrator] 30/01/2014 20:58:23 mbam-log-2014-01-30 (20-58-23).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 229960 Time elapsed: 13 minute(s), 39 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 2 C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully. C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly\UpdateProc (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully. Files Detected: 2 C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly\UpdateProc\config.dat (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully. C:\Windows\System32\config\systemprofile\AppData\Roaming\DealPly\UpdateProc\UpdateTask.exe (PUP.Optional.DealPly.A) -> Quarantined and deleted successfully. (end) ---------------------------------------------------------------------------------------------------------------------------------------------------- Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 09:34:07, on 31/01/2014 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00 (9.00.8112.16526) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\DellTPad\Apoint.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Windows\System32\WLTRAY.EXE C:\Windows\system32\igfxsrvc.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files\DellTPad\HidFind.exe C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe C:\Program Files\DellTPad\Apntex.exe C:\Users\Andy\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user') O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\mcafee\msc\mcsniepl.dll O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\599\G2AWinLogon.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing) O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: BT Help Wizard - Alcatel-Lucent - C:\Program Files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\MAHostService.exe O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\599\g2aservice.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HcwDevCentralService - Hauppauge Computer Works, Inc. - C:\PROGRA~1\HAUPPA~1\DEVICE~1\HCWDEV~1.EXE O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\McAfee\MSC\McAPExe.exe O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing) O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 9254 bytes ------------------------------------------------------------------------------------------------------------------------------------------------------ Thanks again for looking at this Gringo, Cheers, Chris

Thanks Gringo, the ComboFix log is below. When I dragged the script onto ComboFix it did not work as mentioned, I got a dialogue offering 'Run with...' or cancel (nothing else). I ran with... It didn't offer a progress bar or anything, it just launched ComboxFix. Also, I hadn't noticed that Windows Update had downloaded stuff and was ready to go (on reboot, I think). Anyway, I hope that doesn't mess anything up. I note your script related to Java - when I re-enabled the firewall I was asked if I wanted to let 'Evented I/O for V8 JavaScript' through. I chose 'no' from force of habit. Was that correct? Many, many thanks again Gringo, Cheers, Chris ComboFix 14-01-27.02 - Andy 29/01/2014 8:57.2.2 - x86 Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.44.1033.18.2037.824 [GMT 0:00] Running from: c:\users\Andy\Desktop\Malware Logs & Programs\ComboFix.exe Command switches used :: c:\users\Andy\Desktop\Malware Logs & Programs\CFScript.txt AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892} FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9} SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\windows\Installer\{A31BD149-2620-FFD0-2875-C11D0838DC98}\syshost.exe . . ((((((((((((((((((((((((( Files Created from 2013-12-28 to 2014-01-29 ))))))))))))))))))))))))))))))) . . 2014-01-29 09:09 . 2014-01-29 09:09 -------- d-----w- c:\users\Andy\AppData\Local\temp 2014-01-29 09:09 . 2014-01-29 09:09 -------- d-----w- c:\users\julietwise\AppData\Local\temp 2014-01-29 09:09 . 2014-01-29 09:09 -------- d-----w- c:\users\Default\AppData\Local\temp 2014-01-28 14:06 . 2014-01-28 14:15 -------- d-----w- c:\program files\Spybot - Search & Destroy 2 2014-01-28 13:23 . 2014-01-28 13:23 -------- d-----w- c:\windows\Migration 2014-01-28 12:46 . 2013-12-16 01:54 7760024 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{81B5D3C0-11F3-41B5-8AD9-856FBF907E37}\mpengine.dll 2014-01-28 11:21 . 2014-01-28 11:24 -------- d-----w- c:\windows\system32\MRT 2014-01-28 11:00 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll 2014-01-28 11:00 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys 2014-01-28 11:00 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys 2014-01-28 11:00 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll 2014-01-28 11:00 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll 2014-01-28 11:00 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll 2014-01-28 10:59 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys 2014-01-28 10:59 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll 2014-01-28 10:59 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe 2014-01-28 10:59 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll 2014-01-28 10:45 . 2013-08-27 01:52 1172480 ----a-w- c:\windows\system32\d3d10warp.dll 2014-01-28 10:45 . 2013-08-27 01:50 486400 ----a-w- c:\windows\system32\d3d10level9.dll 2014-01-28 10:45 . 2013-08-27 02:47 219648 ----a-w- c:\windows\system32\d3d10_1core.dll 2014-01-28 10:45 . 2013-08-27 02:47 189952 ----a-w- c:\windows\system32\d3d10core.dll 2014-01-28 10:45 . 2013-08-27 02:47 160768 ----a-w- c:\windows\system32\d3d10_1.dll 2014-01-28 10:45 . 2013-08-27 02:47 1029120 ----a-w- c:\windows\system32\d3d10.dll 2014-01-28 10:45 . 2013-08-27 01:32 683008 ----a-w- c:\windows\system32\d2d1.dll 2014-01-28 10:45 . 2013-08-27 01:28 1069056 ----a-w- c:\windows\system32\DWrite.dll 2014-01-28 10:45 . 2013-08-27 01:28 798208 ----a-w- c:\windows\system32\FntCache.dll 2014-01-28 10:45 . 2012-05-11 15:57 623616 ----a-w- c:\windows\system32\localspl.dll 2014-01-28 10:44 . 2012-03-01 11:01 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat 2014-01-28 10:41 . 2012-11-08 03:48 1314816 ----a-w- c:\windows\system32\quartz.dll 2014-01-28 10:39 . 2013-07-10 09:47 783360 ----a-w- c:\windows\system32\rpcrt4.dll 2014-01-28 10:39 . 2013-10-03 12:45 993792 ----a-w- c:\windows\system32\crypt32.dll 2014-01-28 10:39 . 2013-07-05 03:20 914880 ----a-w- c:\windows\system32\drivers\tcpip.sys 2014-01-28 10:39 . 2013-07-05 01:43 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys 2014-01-28 10:39 . 2013-06-26 23:01 527064 ----a-w- c:\windows\system32\drivers\Wdf01000.sys 2014-01-28 10:39 . 2013-07-17 19:41 2048 ----a-w- c:\windows\system32\tzres.dll 2014-01-28 10:39 . 2013-10-11 02:08 444928 ----a-w- c:\windows\system32\IKEEXT.DLL 2014-01-28 10:39 . 2013-10-11 02:07 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL 2014-01-28 10:37 . 2013-07-20 10:44 102608 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll 2014-01-28 10:35 . 2013-07-08 04:20 172544 ----a-w- c:\windows\system32\wintrust.dll 2014-01-28 10:35 . 2013-07-08 04:16 98304 ----a-w- c:\windows\system32\cryptnet.dll 2014-01-28 10:35 . 2013-07-08 04:16 133120 ----a-w- c:\windows\system32\cryptsvc.dll 2014-01-27 12:01 . 2013-09-23 13:48 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys 2014-01-27 11:59 . 2014-01-27 11:59 -------- d-----w- c:\users\Andy\AppData\Roaming\CyberLink 2014-01-27 09:55 . 2014-01-27 09:55 -------- d-----w- c:\windows\ERUNT 2014-01-27 09:29 . 2014-01-27 09:34 -------- d-----w- C:\AdwCleaner 2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\users\Andy\AppData\Roaming\Malwarebytes 2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\programdata\Malwarebytes 2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2014-01-18 09:19 . 2013-04-04 14:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys 2014-01-16 19:51 . 2014-01-28 14:10 -------- d-----w- c:\programdata\Spybot - Search & Destroy 2014-01-16 19:51 . 2014-01-28 09:06 -------- d-----w- c:\program files\Spybot - Search & Destroy 2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\system32\GPhotos.scr . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2014-01-16 09:59 . 2011-03-15 12:51 231584 ------w- c:\windows\system32\MpSigStub.exe 2013-12-05 17:29 . 2013-12-05 17:29 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys 2013-12-05 17:22 . 2011-11-28 14:17 213392 ----a-w- c:\windows\system32\drivers\mfewfpk.sys 2013-12-05 17:21 . 2011-11-28 14:09 174488 ----a-w- c:\windows\system32\mfevtps.exe 2013-12-05 17:16 . 2011-03-13 11:20 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys 2013-12-05 17:14 . 2013-12-05 17:14 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys 2013-12-05 17:14 . 2013-12-05 17:14 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys 2013-12-05 17:13 . 2011-11-28 14:17 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys 2013-12-05 17:12 . 2013-12-05 17:12 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys 2013-11-26 22:06 . 2013-11-26 22:06 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys 2013-11-26 22:06 . 2013-11-26 22:06 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys 2013-11-26 22:06 . 2013-11-26 22:06 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-15 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920] "Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424] "Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872] "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 3444736] "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904] "btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2013-03-24 2011824] "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240] "mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912] "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504] . c:\users\julietwise\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2008-5-13 1058088] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2011-11-28 13:45 13672 ----a-w- c:\program files\Citrix\GoToAssist\599\g2awinlogon.dll . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager] BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc] @="Service" . S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728] . . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache . [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2014-01-16 20:00 1211672 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2014-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34] . 2014-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34] . . ------- Supplementary Scan ------- . uInternet Settings,ProxyOverride = *.local IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 TCP: DhcpNameServer = 192.168.1.254 . - - - - ORPHANS REMOVED - - - - . SafeBoot-WudfPf SafeBoot-WudfRd . . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2014-01-29 09:09 Windows 6.0.6002 Service Pack 2 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . Completion time: 2014-01-29 09:12:50 ComboFix-quarantined-files.txt 2014-01-29 09:12 ComboFix2.txt 2014-01-28 09:49 . Pre-Run: 32,183,156,736 bytes free Post-Run: 32,078,049,280 bytes free . - - End Of File - - 25281A7B186FC3DBDE9A7B9B489BE7EF 5C616939100B85E558DA92B899A0FC36

I've got all the MS updates installed now, everything worked as it should and auto-update is operating fine too. (Hurrah!) The only slight glitch is that McAfee SiteAdvisor indicator tab stays greyed-out, it does not turn green (or whatever). I've clicked the site report button which correctly identifies & rates sites, just the tab on the top-left of screen remains grey when it should be green. (It's still doing it's job & the computer connects to the McAfee server, but it just does not change colour.) At the moment, I've disabled real time scanning in Windows Defender just because it's simpler. McAfee has the anti-virus, firewall & real time scanning running fine now. Is it good practice to run both of these at the same time? Anyway, we're really cooking with gas now (as they say around here) - and it wouldn't be happening without your generous expertise so a big thank you once again Gringo. See you tomorrow, Cheers, Chris

Hi Gringo - log below: ComboFix 14-01-27.02 - Andy 28/01/2014 9:22.1.2 - x86 Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.44.1033.18.2037.1079 [GMT 0:00] Running from: c:\users\Andy\Desktop\Malware Logs & Programs\ComboFix.exe AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892} FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9} SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1029.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1096.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc10E4.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc10E5.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1113.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc120C.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc120D.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc121C.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc12B8.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1392.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc13B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc143E.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc170B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc174A.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1805.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc189.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1892.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc18DF.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc196C.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc19F8.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1A46.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1A8.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary 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Internet Files\mcc21B5.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc21D5.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2290.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc22E1.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc234.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc234B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc234C.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc23A9.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc23B8.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2454.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc25CB.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc263.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary 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Files\mccE3AD.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE3BC.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE3CC.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE3EB.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE497.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE4C5.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE4D5.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE63C.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE699.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE6B9.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE795.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE84E.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE909.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE967.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE9D4.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEA03.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEB3B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEB5A.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEB6B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEBF6.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEC35.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEC37.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccECB1.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccECE0.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccED1F.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccED6D.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEDAE.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEDBB.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEE1.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEE95.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEE96.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEF1.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEFBD.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEFFE.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF01B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF02B.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF02C.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF1EF.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF22D.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF411.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF681.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF6FE.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF867.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF8C2.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF8F1.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF920.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF98D.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF99D.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF9BC.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFB03.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFBB.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFC99.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFD06.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFD54.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFE0F.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFEDA.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF19.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF1A.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF95.tmp c:\users\Andy\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFFA.tmp c:\users\Andy\AppData\Roaming\verison.dll c:\users\Andy\GoToAssistDownloadHelper.exe c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc11FD.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1B40.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc322A.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc36DB.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc370A.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3B6D.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3C09.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3C66.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc406C.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc48C5.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5310.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5A04.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5CA3.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc76F6.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8087.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc81A0.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc820D.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8C89.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8F18.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9964.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA44D.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA621.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA823.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccAA26.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB55D.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccBF99.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC19C.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC2E4.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC709.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD1C2.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD348.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD5B.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF578.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF9CB.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFC4C.tmp c:\users\julietwise\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFF57.tmp c:\windows\system32\drivers\2cef70e987504526.sys c:\windows\system32\drivers\e1e6032.sys . . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . . -------\Service_pcCMService -------\Legacy_2cef70e987504526 -------\Service_2cef70e987504526 -------\Service_e1express . . ((((((((((((((((((((((((( Files Created from 2013-12-28 to 2014-01-28 ))))))))))))))))))))))))))))))) . . 2014-01-28 09:31 . 2014-01-28 09:35 -------- d-----w- c:\users\Andy\AppData\Local\temp 2014-01-28 09:31 . 2014-01-28 09:31 -------- d-----w- c:\users\julietwise\AppData\Local\temp 2014-01-27 12:01 . 2013-09-23 13:48 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys 2014-01-27 11:59 . 2014-01-27 11:59 -------- d-----w- c:\users\Andy\AppData\Roaming\CyberLink 2014-01-27 09:55 . 2014-01-27 09:55 -------- d-----w- c:\windows\ERUNT 2014-01-27 09:29 . 2014-01-27 09:34 -------- d-----w- C:\AdwCleaner 2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\users\Andy\AppData\Roaming\Malwarebytes 2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\programdata\Malwarebytes 2014-01-18 09:19 . 2014-01-18 09:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2014-01-18 09:19 . 2013-04-04 14:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys 2014-01-16 19:51 . 2014-01-28 09:06 -------- d-----w- c:\programdata\Spybot - Search & Destroy 2014-01-16 19:51 . 2014-01-28 09:06 -------- d-----w- c:\program files\Spybot - Search & Destroy 2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\system32\GPhotos.scr . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-12-05 17:29 . 2013-12-05 17:29 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys 2013-12-05 17:22 . 2011-11-28 14:17 213392 ----a-w- c:\windows\system32\drivers\mfewfpk.sys 2013-12-05 17:21 . 2011-11-28 14:09 174488 ----a-w- c:\windows\system32\mfevtps.exe 2013-12-05 17:16 . 2011-03-13 11:20 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys 2013-12-05 17:14 . 2013-12-05 17:14 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys 2013-12-05 17:14 . 2013-12-05 17:14 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys 2013-12-05 17:13 . 2011-11-28 14:17 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys 2013-12-05 17:12 . 2013-12-05 17:12 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys 2013-11-26 22:06 . 2013-11-26 22:06 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys 2013-11-26 22:06 . 2013-11-26 22:06 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys 2013-11-26 22:06 . 2013-11-26 22:06 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-15 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920] "Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424] "Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872] "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 3444736] "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888] "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904] "btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2013-03-24 2011824] "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240] "mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 516912] . c:\users\julietwise\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2008-5-13 1058088] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2011-11-28 13:45 13672 ----a-w- c:\program files\Citrix\GoToAssist\599\g2awinlogon.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux1"=wdmaud.drv . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" . --- Other Services/Drivers In Memory --- . *NewlyCreated* - WS2IFSL . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache . [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2014-01-16 20:00 1211672 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2014-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34] . 2014-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-03-15 15:34] . . ------- Supplementary Scan ------- . uInternet Settings,ProxyOverride = *.local IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 TCP: DhcpNameServer = 192.168.1.254 . - - - - ORPHANS REMOVED - - - - . HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe HKLM-Run-ArcSoft Connection Service - c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe . . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2014-01-28 09:35 Windows 6.0.6002 Service Pack 2 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . --------------------- DLLs Loaded Under Running Processes --------------------- . - - - - - - - > 'Explorer.exe'(6036) c:\program files\Dell\MediaDirect\Kernel\Video\CLM2Splter.ax c:\program files\Dell\MediaDirect\Kernel\Movie\CLVSD.ax c:\windows\system32\igfxexps.dll c:\program files\Dell\MediaDirect\Kernel\Video\CLImageVSD.ax c:\program files\Dell\MediaDirect\Kernel\Video\CLM1Splter.ax . ------------------------ Other Running Processes ------------------------ . c:\program files\Dell\DellDock\DockLogin.exe c:\windows\System32\WLTRYSVC.EXE c:\windows\System32\bcmwltry.exe c:\windows\system32\WLANExt.exe c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe c:\windows\system32\aestsrv.exe c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe c:\windows\System32\bgsvcgen.exe c:\program files\Bonjour\mDNSResponder.exe c:\program files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\MAHostService.exe c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe c:\program files\BT Broadband Desktop Help\btbb\MA\8.3.1.7.bt.1.3\ma\bin\node.exe c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\windows\system32\mfevtps.exe c:\windows\system32\rundll32.exe c:\windows\system32\STacSV.exe c:\windows\system32\DRIVERS\xaudio.exe c:\program files\McAfee\MSC\McAPExe.exe c:\program files\Common Files\McAfee\AMCore\mcshield.exe c:\program files\Common Files\McAfee\SystemCore\mfefire.exe c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe c:\windows\system32\igfxsrvc.exe c:\program files\Common Files\McAfee\Platform\mcuicnt.exe c:\program files\DellTPad\ApMsgFwd.exe c:\program files\DellTPad\Apntex.exe c:\program files\DellTPad\HidFind.exe c:\windows\servicing\TrustedInstaller.exe . ************************************************************************** . Completion time: 2014-01-28 09:49:12 - machine was rebooted ComboFix-quarantined-files.txt 2014-01-28 09:48 . Pre-Run: 37,158,084,608 bytes free Post-Run: 36,851,712,000 bytes free . - - End Of File - - 2F36D2F9D0FA3EF6AF0BB7499DB29C3D 5C616939100B85E558DA92B899A0FC36 --------------------------------------------------------------------------------------------------------------------------------- Before scanning, I couldn't persuade the (dreadful!) BT NetProtect software to close, though I could disable the real-time scanning. The firewall said it was active but when I checked the settings it was not on. (I tried to turn it on but it turned off again instantly, and said it was on bu was not.) BT uses a non-standard McAfee version which does not have de-activation options like normal. Also, it was easier to uninstall Spybot than to disable everything. I had to see if Windows Update would work which meant running it. (It's got nearly half a gig to download & install!) So far it looks fine, but I think Windows security features and McAfee are tripping over each other. I would like to uninstall the McAfee/BT stuff but its not my PC (and he's paid for the McAfee subscription). Anyway, Windows has been updating for nearly an hour and is going well so far. Again, I can't thank you enough Gringo - you've been such a great help. I'll let you know this afternoon how it's progressing. Thank you so much & God bless, Chris

Looks like I was wrong about DealPly - Adw-Cleaner deleted it, and lots of it's registry keys. Learning something new every day... Many thanks again Gringo, Cheers, Chris

Many thanks Gringo! Logs pasted below. Things are running better - the protection software now runs okay - but the system cannot update Windows Defender (or anything Windows/Microsoft). It reports an error that the service is not running but 'Automatic Updates' is set in Control Panel, it is just prevented from turning itself on by something. (Rebooting did not help.) Many thanks again for your help Gringo. # AdwCleaner v3.017 - Report created 27/01/2014 at 09:34:11 # Updated 12/01/2014 by Xplode # Operating System : Windows Vista Home Basic Service Pack 2 (32 bits) # Username : Andy - ANDY-PC # Running from : C:\Users\Andy\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DealPly Folder Deleted : C:\Program Files\DealPly Folder Deleted : C:\Users\Andy\AppData\Roaming\DealPly Folder Deleted : C:\Users\Andy\AppData\Local\Google\Chrome\User Data\Default\Extensions\gaiilaahiahdejapggenmdmafpmbipje Folder Deleted : C:\Users\julietwise\AppData\Local\Google\Chrome\User Data\Default\Extensions\gaiilaahiahdejapggenmdmafpmbipje File Deleted : C:\Windows\System32\Tasks\Dealply File Deleted : C:\Windows\System32\Tasks\DealPlyUpdate ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKCU\Software\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9EFB9C21-40D3-4476-B1FD-127B15FAD48F} [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3DC4221F-CD3E-4438-AD96-3354618AE110} [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9EFB9C21-40D3-4476-B1FD-127B15FAD48F} [#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{3DC4221F-CD3E-4438-AD96-3354618AE110} Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1 Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}] Key Deleted : HKCU\Software\InstallCore Key Deleted : HKCU\Software\YahooPartnerToolbar Key Deleted : HKLM\Software\DealPly Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DealPly Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DealPly Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094 Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536 ***** [ Browsers ] ***** -\\ Internet Explorer v9.0.8112.16457 -\\ Google Chrome v32.0.1700.76 [ File : C:\Users\Andy\AppData\Local\Google\Chrome\User Data\Default\preferences ] [ File : C:\Users\julietwise\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [3471 octets] - [27/01/2014 09:29:19] AdwCleaner[s0].txt - [3399 octets] - [27/01/2014 09:34:11] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3459 octets] ########## ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.0 (01.07.2014:1) OS: Windows Vista Home Basic x86 Ran by Andy on 27/01/2014 at 9:56:09.48 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E4F9D4DA-C190-4ADD-84D8-6979B6411465} ~~~ Files ~~~ Folders ~~~ Chrome Successfully deleted: [Folder] C:\Users\Andy\appdata\local\Google\Chrome\User Data\Default\Extensions\gaiilaahiahdejapggenmdmafpmbipje ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 27/01/2014 at 9:59:13.18 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Perhaps not - some sort of search tool. Not very desireable but not actually harmful (from a quick Google). Cheers, Chris

Surely 'DealPly' is bad? Cheers, Chris