walmath

I see that there are many online sites that report that Malwarebytes should be run in Safe Mode. Is that correct? Safe Mode or Normal Mode, which is the correct way to run Malwarebytes?

XP SP3 - IE8 MBAM Pro v.1.65.0.1400 This posting is not an appeal for help, it is a merely my selfish way of venting my frustration with v.1.65.0.1400. I posted before under the heading "No System Tray Icon" wherein I wrote: "I previously had a problem with the systray icon when the program was first updated to v. 1.65.0.1400. The icon stayed black/gray rather than red. That was resolved by enabling the Terminal Service then running the mbam clean tool and reinstalling mbam". Reference: http://forums.malwar...howtopic=116435 http://tinyurl.com/cmlcmwc Well, Terminal Service (which, by the way, was never needed before) is still enabled, but today, after removing a non-related program and then rebooting, I got an Error 0 notice and a black icon was in the systray. While the icon was there the program showed that Protection was enabled(green). However, after a short period of time the systray icon disappeared and then the program showed "Protection partially enabled"(orange), with no check mark by "Enable filesystem protection". After another reboot the red icon returned to the systray. I have had the Pro version for four years and during that time I had never had an issue, until now. Since the upgrade to v.1.65.0.1400 I have had to reboot way too many times. In the past week I spent more time with mbam (running the mbam clean tool, reinstalling the program, frequently rebooting and seeking advice) than I have with any of the my other programs combined. I have now turned off mbam "Protection" and will not enable again until after there is another program upgrade. End of Rant!

I backed up the IE8 Settings, then restored the settings to the defaults and I still can't type a reply to this thread using IE8. Obviously the settings are/were not the problem. Restored IE to my old settings. Can't type a forum message in IE8. Restarted the computer and once again that damn black systray icon had returned. Waited a while, restarted the computer again and the red icon finally came back. I checked for updates to mbam, then ran a full scan. Elected to ignore known suspicious items. Shutdown the computer, started it up, and then ran another full scan to confirm that they are being ignored. 1) Created CheckResults.txt (posted text results) 2) Only one Protection module is log present in All Users (attached the file) 3) Disconnected from the internet 4) Disabled Avast AV 5) Ran dds.scr, got both logs, dds.txt and attach.txt (attached both files) CheckResults Log: mbam-check result log version: 1.10.0.1000 Malwarebytes Version: REG_SZ 1.65.0.1400 Date Log Created: 09/25/12 Time Log Created: 12:12:05 32 bit Operating System Product Name: REG_SZ Microsoft Windows XP Current Build Number: 2600 Current Version Number: 5.1 Current CSDVersion: Service Pack 3 OS Product Info: Professional Proxy Status: No proxy is Set LAN Settings: ============= only 'Automatically detect settings' is selected SystemPartition: ================ HKEY_LOCAL_MACHINE\SYSTEM\Setup\ SystemPartition REG_SZ \Device\HarddiskVolume1 Balloon Tips Status: ==================== Enabled Time Format Settings: ===================== Should be: h:mm:ss tt AM PM : Currently: REG_SZ h:mm:ss tt REG_SZ AM REG_SZ PM REG_SZ : Language and Regional Settings: =============================== ACP: Language is English (United States) MACCP: Language is English (United States) OEMCP: Language is English (United States) Startup Folders for Error_Expanding_Variables Check: ==================================================== All Users Startup Folder Exists. Current User's startup Folder Exists. Terminal Services Status for (null) entries in PM logs and GetUserToken errors: =============================================================================== TERMService: ============== Type : 32 State : 4 (The service is running.) (State is stopped) WIN32_EXIT_CODE : 0 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 TermService Start is set to: 2 (Automatic Startup) Compatibility Flag Settings (Any MBAM file listings should be removed): ======================================================================= HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers C:\Program Files\ScanSoft\PaperPort\OCR\Icrsrv32.exeREG_SZ DisableNXShowUI C:\Program Files\MagicDVDCopier\MagicDVDCopier.exeREG_SZ DisableNXShowUI C:\Program Files\LastPass\lastpass.exeREG_SZ DisableNXShowUI C:\Program Files\Browzar 2.0.exeREG_SZ EnableNXShowUI H:\Wondershare\Data Recovery\DataRecovery.exeREG_SZ RUNASADMIN C:\Program Files\Internet Explorer\iexplore.exeREG_SZ DisableNXShowUI HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers Malwarebytes Anti-Malware Shell Extension Block Check: ====================================================== HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked MBAM Startup Entries: ===================== Service and Driver Status: ========================== MBAMProtector: ============== Type : 2 State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 MBAMService: ============== Type : 16 State : 4 (The service is running.) WIN32_EXIT_CODE : 0 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 MBAMProtector Registry Values: ============================== HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector Type REG_DWORD 2 Start REG_DWORD 3 ErrorControl REG_DWORD 1 ImagePath REG_EXPAND_SZ \??\C:\WINDOWS\system32\drivers\mbam.sys Group REG_SZ FSFilter Anti-Virus DependOnService REG_MULTI_SZ FltMgr DependOnGroup REG_DWORD 0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances DefaultInstance REG_SZ MBAMProtector Instance HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance Altitude REG_SZ 328800 Flags REG_DWORD 0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Security Security REG_BINARY Binary Data HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum 0 REG_SZ Root\LEGACY_MBAMPROTECTOR\0000 Count REG_DWORD 1 NextInstance REG_DWORD 1 MBAMService Registry Values: ============================ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService Type REG_DWORD 16 Start REG_DWORD 2 ErrorControl REG_DWORD 1 ImagePath REG_EXPAND_SZ "C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe" DependOnService REG_MULTI_SZ MBAMProtector DependOnGroup REG_DWORD 0 ObjectName REG_SZ LocalSystem Description REG_SZ Malwarebytes Anti-Malware service HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService\Security Security REG_BINARY Binary Data HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService\Enum 0 REG_SZ Root\LEGACY_MBAMSERVICE\0000 Count REG_DWORD 1 NextInstance REG_DWORD 1 MBAM DLL's and Runtime Files: ============================= HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid (Default): REG_SZ vbAccelerator Grid Control HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid (Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67} HKEY_CLASSES_ROOT\SSubTimer6.GSubclass (Default): REG_SZ SSubTimer6.GSubclass HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid (Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\SSubTimer6.CTimer (Default): REG_SZ SSubTimer6.CTimer HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid (Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\SSubTimer6.ISubclass (Default): REG_SZ SSubTimer6.ISubclass HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid (Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ SSubTimer6.ISubclass HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502} HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID (Default): REG_SZ SSubTimer6.ISubclass HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION (Default): REG_SZ 1.0 HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ SSubTimer6.GSubclass HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502} HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32 (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\ssubtmr6.dll ThreadingModel REG_SZ Apartment HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID (Default): REG_SZ SSubTimer6.GSubclass HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION (Default): REG_SZ 1.0 HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ SSubTimer6.CTimer HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502} HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32 (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\ssubtmr6.dll ThreadingModel REG_SZ Apartment HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID (Default): REG_SZ SSubTimer6.CTimer HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION (Default): REG_SZ 1.0 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A} HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1 (Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32 (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\vbalsgrid6.ocx HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS (Default): REG_SZ 2 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0 (Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix) HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0 HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32 (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\ssubtmr6.dll HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS (Default): REG_SZ 0 HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ ISubclass HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32 (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ CTimer HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32 (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB} (Default): REG_SZ vbalGrid HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32 (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib (Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A} Version REG_SZ 1.1 MBAM Registry Settings and License Info: ======================================== HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-Malware advancedheuristics REG_DWORD 1 downloadprogram REG_DWORD 0 hidereg REG_DWORD 0 detectp2p REG_DWORD 0 detectpum REG_DWORD 1 detectpup REG_DWORD 2 updatewarn REG_DWORD 1 updatewarndays REG_DWORD 2 useproxy REG_DWORD 0 useauthentication REG_DWORD 0 contextmenu REG_DWORD 1 reportthreats REG_DWORD 1 startwithwindows REG_DWORD 1 startfsdisabled REG_DWORD 0 startipdisabled REG_DWORD 0 silentipmode REG_DWORD 0 notifyinstallprogram REG_DWORD 1 trialpromptshown REG_DWORD 1 InstallPath REG_SZ C:\Program Files\Malwarebytes' Anti-Malware dbdate REG_SZ Tue, 25 Sep 2012 14:36:17 GMT dbversion REG_SZ v2012.09.25.09 programversion REG_SZ 1.65.0.1400 trialended REG_DWORD 0 ID XXXXX This is hidden data. Key XXXX-XXXX-XXXX-XXXX This is hidden data. SchedulerQueue REG_MULTI_SZ 36868, 30251763, 3268657152, 1, 23 | 30251816, 3203198474 HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-Malware (Trial) TrialId There is data here but it is hidden. HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware alwaysscanfiles REG_DWORD 1 alwaysscanheuristics REG_DWORD 1 alwaysscanmemory REG_DWORD 1 alwaysscanregistry REG_DWORD 1 alwaysscanstartups REG_DWORD 1 autosavelog REG_DWORD 1 openlog REG_DWORD 1 defaultscan REG_DWORD 1 terminateie REG_DWORD 0 Language REG_SZ English.lng selectedrives REG_SZ C:\|D:\|F:\| HKEY_USERS\S-1-5-18\SOFTWARE\Malwarebytes' Anti-Malware alwaysscanfiles REG_DWORD 1 alwaysscanheuristics REG_DWORD 1 alwaysscanmemory REG_DWORD 1 alwaysscanregistry REG_DWORD 1 alwaysscanstartups REG_DWORD 1 autosavelog REG_DWORD 1 openlog REG_DWORD 1 defaultscan REG_DWORD 0 terminateie REG_DWORD 0 HKEY_USERS\.DEFAULT\SOFTWARE\Malwarebytes' Anti-Malware alwaysscanfiles REG_DWORD 1 alwaysscanheuristics REG_DWORD 1 alwaysscanmemory REG_DWORD 1 alwaysscanregistry REG_DWORD 1 alwaysscanstartups REG_DWORD 1 autosavelog REG_DWORD 1 openlog REG_DWORD 1 defaultscan REG_DWORD 0 terminateie REG_DWORD 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1 Inno Setup: Setup Version REG_SZ 5.4.3 (a) Inno Setup: App Path REG_SZ C:\Program Files\Malwarebytes' Anti-Malware InstallLocation REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\ Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware Inno Setup: User REG_SZ Walt Inno Setup: Selected Tasks REG_DWORD 0 Inno Setup: Deselected Tasks REG_SZ desktopicon,quicklaunchicon Inno Setup: Language REG_SZ English DisplayName REG_SZ Malwarebytes Anti-Malware version 1.65.0.1400 DisplayIcon REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe UninstallString REG_SZ "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe" QuietUninstallString REG_SZ "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe" /SILENT DisplayVersion REG_SZ 1.65.0.1400 Publisher REG_SZ Malwarebytes Corporation URLInfoAbout REG_SZ http://www.malwarebytes.org NoModify REG_DWORD 1 NoRepair REG_DWORD 1 InstallDate REG_SZ 20120925 MajorVersion REG_DWORD 1 MinorVersion REG_DWORD 65 Scheduler Queue: ================ Scheduled Item: Update Schedule Options: Flash Scan | Daily Start Time: 2012-09-25 08:00 Repeating Every: 1 Recover if missed by: 23 Context Menu Entries: ===================== HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt (Default): REG_SZ MBAMShlExt Class HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer (Default): REG_SZ MBAMExt.MBAMShlExt.1 HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1 (Default): REG_SZ MBAMShlExt Class HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE} (Default): REG_SZ IMBAMShlExt HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32 (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib (Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3} (Default): REG_SZ MBAMShlExt Class HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32 (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll ThreadingModel REG_SZ Apartment HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID (Default): REG_SZ MBAMExt.MBAMShlExt.1 HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib (Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65} HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID (Default): REG_SZ MBAMExt.MBAMShlExt HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65} HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0 (Default): REG_SZ MBAMExt 1.0 Type Library HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0 HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win32 (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS (Default): REG_SZ 0 HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR (Default): REG_SZ C:\Program Files\Malwarebytes' Anti-Malware\ MBAM Drivers: ============= C:\WINDOWS\system32\drivers\mbam.sys File Size: 22856 BYTES FileVersion: 1.60.2.0 Required Dependencies: ====================== fltmgr: ============== Type : 2 State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr Type REG_DWORD 2 Start REG_DWORD 0 ErrorControl REG_DWORD 1 Tag REG_DWORD 4 ImagePath REG_EXPAND_SZ system32\DRIVERS\fltMgr.sys DisplayName REG_SZ FltMgr Group REG_SZ FSFilter Infrastructure Description REG_SZ File System Filter Manager Driver AttachWhenLoaded REG_DWORD 0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Security Security REG_BINARY Binary Data HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum 0 REG_SZ Root\LEGACY_FLTMGR\0000 Count REG_DWORD 1 NextInstance REG_DWORD 1 C:\WINDOWS\system32\drivers\fltmgr.sys File Size: 129792 BYTES FileVersion: 5.1.2600.5512 C:\WINDOWS\system32\comctl32.ocx File Size: 609824 BYTES FileVersion: 6.0.81.5 C:\WINDOWS\system32\mscomctl.ocx File Size: 1070408 BYTES FileVersion: 6.1.98.13 C:\WINDOWS\system32\olepro32.dll File Size: 84992 BYTES FileVersion: 5.1.2600.5512 List of MBAM Related Directories: ================================= C:\Program Files\Malwarebytes' Anti-Malware changes.txt File Size: 2780 BYTES license.txt File Size: 11141 BYTES mbam.chm File Size: 582708 BYTES mbam.dll File Size: 499784 BYTES FileVersion: 1.65.0.0 mbam.exe File Size: 981656 BYTES FileVersion: 1.62.0.140 mbamcore.dll File Size: 1089608 BYTES FileVersion: 1.62.0.0 mbamext.dll File Size: 80968 BYTES FileVersion: 1.61.0.0 mbamgui.exe File Size: 766536 BYTES FileVersion: 1.65.0.0 mbamnet.dll File Size: 2168392 BYTES FileVersion: 1.62.0.0 mbampt.exe File Size: 40008 BYTES FileVersion: 1.61.0.0 mbamscheduler.exe File Size: 399432 BYTES FileVersion: 1.65.0.0 mbamservice.exe File Size: 676936 BYTES FileVersion: 1.65.0.0 ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3 unins000.dat File Size: 15320 BYTES unins000.exe File Size: 711240 BYTES FileVersion: 51.52.0.0 unins000.msg File Size: 10550 BYTES vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40 C:\Program Files\Malwarebytes' Anti-Malware\Chameleon chameleon.chm File Size: 186068 BYTES firefox.com File Size: 218696 BYTES firefox.exe File Size: 218696 BYTES firefox.pif File Size: 218696 BYTES firefox.scr File Size: 218696 BYTES iexplore.exe File Size: 218696 BYTES mbam-chameleon.com File Size: 218696 BYTES mbam-chameleon.exe File Size: 218696 BYTES mbam-chameleon.pif File Size: 218696 BYTES mbam-chameleon.scr File Size: 218696 BYTES mbam-killer.exe File Size: 896072 BYTES rundll32.exe File Size: 218696 BYTES svchost.exe File Size: 218696 BYTES winlogon.exe File Size: 218696 BYTES C:\Program Files\Malwarebytes' Anti-Malware\Languages arabic.lng File Size: 21110 BYTES belarusian.lng File Size: 26026 BYTES bosnian.lng File Size: 26236 BYTES bulgarian.lng File Size: 26678 BYTES catalan.lng File Size: 27226 BYTES chineseSI.lng File Size: 10642 BYTES chineseTR.lng File Size: 11588 BYTES croatian.lng File Size: 25844 BYTES czech.lng File Size: 23894 BYTES danish.lng File Size: 25750 BYTES dutch.lng File Size: 27282 BYTES english.lng File Size: 23742 BYTES estonian.lng File Size: 24112 BYTES finnish.lng File Size: 24990 BYTES french.lng File Size: 28790 BYTES german.lng File Size: 28870 BYTES greek.lng File Size: 28316 BYTES hebrew.lng File Size: 18714 BYTES hungarian.lng File Size: 27548 BYTES italian.lng File Size: 27186 BYTES japanese.lng File Size: 15814 BYTES korean.lng File Size: 13710 BYTES latvian.lng File Size: 26208 BYTES lithuanian.lng File Size: 26920 BYTES macedonian.lng File Size: 27830 BYTES norwegian.lng File Size: 24216 BYTES polish.lng File Size: 25726 BYTES portugueseBR.lng File Size: 27720 BYTES portuguesePT.lng File Size: 28056 BYTES romanian.lng File Size: 27308 BYTES russian.lng File Size: 26352 BYTES serbian.lng File Size: 25970 BYTES slovak.lng File Size: 24752 BYTES slovenian.lng File Size: 23998 BYTES spanish.lng File Size: 29010 BYTES swedish.lng File Size: 25132 BYTES thai.lng File Size: 25190 BYTES turkish.lng File Size: 25046 BYTES vietnamese.lng File Size: 28574 BYTES C:\Documents and Settings\Walt\Application Data\Malwarebytes\Malwarebytes' Anti-Malware C:\Documents and Settings\Walt\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs mbam-log-2012-09-25 (10-38-39).txt File Size: 2538 BYTES mbam-log-2012-09-25 (11-09-58).txt File Size: 2900 BYTES C:\Documents and Settings\Walt\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine =============================================================== END OF FILE protection-log-2012-09-25.txt dds.txt attach.txt

Thanks for your prompt response daledoc1. Restarts had no effect. The icon had been missing since 9/22 and during the three days since there have been of number of reboots. I had hoped that this might be a known fault that would be corrected during updates but it wasn't and it appears that you are not aware of it. So, since you are not aware of it, after reading your suggestions to create and submit logs, I decided it might more expedient to once again run the clean tool and then reinstall mbam. I did so and the icon is now present in the systray. On a side note: Perhaps this should be a new topic, and if so, I will repost at your suggestion. I wrote that I use IE8 and also Pale Moon browsers. I am submitting this using Pale Moon because I am unable to submit using IE. Whether to start a new topic or to reply to a posting, I cannot type into the area reserved for a message. For a new topic, I can type in the area for the topic name, that area is activated. But then the box to type a message is not active, meaning no matter what I do I cannot input anything to it: can't type into it and can't paste into it. It is not activated. On 9/12 I sent a message in this regard to "AdvancedSetup" and he responded with: "Please try deleting all your cache and cookies and log back in. Try another browser. Try restarting your computer." Another browser(PaleMoon) works but after deleting the IE cache and cookies, logging back in, restarting the computer, I still can't post using IE8 and I would like to be able to do so. Any help would be appreciated.

XP SP3 IE8 and Pale Moon Browsers MBAM Pro v.1.65.0.1400 Database v. 2012.09.24.04 No System Tray Icon! When the program was first updated to v. 1.65.0.1400 earlier this month I had a problem with the systray icon . At that time, the icon stayed black/gray rather than red and the protection was not able to be set to active/enabled. That was resolved by enabling the Terminal Service, then running the mbam clean tool and reinstalling mbam. And then during an update on 9/22 I got this MBAM error notification: [shell_NotifyIcon] Failed to perform desired action. Error Code: 0 Since then there has been no sytray icon but within the program itself it shows(green) that all protections are enabled. Even though the systray icon is not there mbam updates on schedule and, although there is no systray icon, the update completion ballon pops out from the systray. But then the update completion notification ballon does not close by itself, I have to click it to close it. I expected that a subsequent update would restore the systray icon but that has not yet happened. How do I get the systray icon back so that I can be continually reassured that protection is indeed enabled?

In the past it had been said that Malwarebytes was to be routinely run in normal mode and not in safe mode. Is that still true with the current version?