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AnyTech

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  1. OTL Fix log: <REDACTED>All processes killed ========== OTL ========== 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2fa28606-de77-4029-af96-b231e3b8f827}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2fa28606-de77-4029-af96-b231e3b8f827}\ not found. Registry key HKEY_USERS\S-1-5-21-71871940-1930124538-1503789820-1001\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2fa28606-de77-4029-af96-b231e3b8f827}\ not found. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\00000008.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\80000032.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\80000000.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\80000064.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\00000004.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\000000cb.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\L\00000004.@ moved successfully. C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\@ moved successfully. File ptytemp] not found. File earallrestorepoints] not found. File sethosts] not found. OTL by OldTimer - Version 3.2.50.0 log created on 06202012_173625 Files\Folders moved on Reboot... Registry entries deleted on Reboot... MalwareBytes found nothing now: Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.06.20.05 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 <REDACTED> :: ED [administrator] Protection: Enabled 6/20/2012 5:39:18 PM mbam-log-2012-06-20 (17-39-18).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P Scan options disabled: Objects scanned: 221017 Time elapsed: 2 minute(s), 13 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) I think we've done it! How to prevent a recurrence in the future?
  2. God, for someone who's been doing this kind of stuff for 15 years, when the most basic stuff slips my mind it really makes me wonder what's wrong with me. Didn't even think of Safe Mode. The same thing just happened in SM. Frozen "Scanning Chrome settings..." Uninstalled Chrome, was able to complete scan. Thank you for being up so late working on this. OTL logfile created on: 6/20/2012 4:54:06 PM - Run 2 OTL by OldTimer - Version 3.2.50.0 Folder = C:\Users\<REDACTED>\Desktop 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.97 Gb Total Physical Memory | 2.88 Gb Available Physical Memory | 72.63% Memory free 7.93 Gb Paging File | 6.78 Gb Available in Paging File | 85.51% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 687.47 Gb Total Space | 648.25 Gb Free Space | 94.29% Space Free | Partition Type: NTFS Drive D: | 11.06 Gb Total Space | 1.35 Gb Free Space | 12.22% Space Free | Partition Type: NTFS Drive E: | 518.54 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS Drive G: | 14.53 Gb Total Space | 4.81 Gb Free Space | 33.13% Space Free | Partition Type: NTFS Computer Name: ED | User Name: <REDACTED> | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days ========== Processes (SafeList) ========== PRC - [2012/06/21 13:02:56 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\<REDACTED>\Desktop\OTL.exe PRC - [2012/04/04 15:56:38 | 000,462,408 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe PRC - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe PRC - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe PRC - [2011/02/18 12:47:12 | 000,079,192 | ---- | M] (Research In Motion Limited) -- C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe PRC - [2011/02/01 04:49:44 | 001,127,448 | ---- | M] (PDF Complete Inc) -- C:\Program Files (x86)\PDF Complete\pdfsvc.exe PRC - [2010/11/26 10:09:12 | 000,399,344 | ---- | M] (Roxio) -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe PRC - [2009/03/05 16:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe ========== Modules (No Company Name) ========== ========== Win32 Services (SafeList) ========== SRV:64bit: - [2011/02/17 01:47:28 | 000,682,040 | ---- | M] (Hewlett-Packard) [Disabled | Stopped] -- C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe -- (HPAuto) SRV:64bit: - [2010/11/20 23:24:51 | 000,049,664 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\snmp.exe -- (SNMP) SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Disabled | Stopped] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc) SRV - [2012/05/23 08:50:58 | 000,147,336 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\ramaint.exe -- (LMIMaint) SRV - [2012/05/23 08:50:52 | 000,375,176 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe -- (LMIGuardianSvc) SRV - [2012/04/04 15:56:40 | 000,654,408 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService) SRV - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa) SRV - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist) SRV - [2011/02/01 04:49:44 | 001,127,448 | ---- | M] (PDF Complete Inc) [Auto | Running] -- C:\Program Files (x86)\PDF Complete\pdfsvc.exe -- (pdfcDispatcher) SRV - [2011/01/11 19:04:04 | 000,407,424 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe -- (LogMeIn) SRV - [2010/11/26 10:09:12 | 000,399,344 | ---- | M] (Roxio) [Auto | Running] -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe -- (RoxioNow Service) SRV - [2010/11/20 23:25:10 | 000,047,616 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\snmp.exe -- (SNMP) SRV - [2010/03/18 17:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32) SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32) ========== Driver Services (SafeList) ========== DRV:64bit: - [2012/05/23 08:50:52 | 000,087,456 | ---- | M] (LogMeIn, Inc.) [File_System | Disabled | Stopped] -- C:\Windows\SysNative\LMIRfsClientNP.dll -- (LMIRfsClientNP) DRV:64bit: - [2012/04/04 15:56:40 | 000,024,904 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector) DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec) DRV:64bit: - [2011/10/01 09:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol) DRV:64bit: - [2011/10/01 09:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay) DRV:64bit: - [2011/10/01 09:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir) DRV:64bit: - [2011/10/01 09:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs) DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata) DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata) DRV:64bit: - [2011/02/16 19:23:46 | 000,074,240 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb) DRV:64bit: - [2011/01/11 19:04:04 | 000,072,216 | ---- | M] (LogMeIn, Inc.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\LMIRfsDriver.sys -- (LMIRfsDriver) DRV:64bit: - [2011/01/11 19:04:00 | 000,011,552 | ---- | M] (LogMeIn, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lmimirr.sys -- (lmimirr) DRV:64bit: - [2010/12/28 15:45:54 | 000,412,776 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167) DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt) DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD) DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD) DRV:64bit: - [2010/10/16 05:28:42 | 010,619,296 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx) DRV:64bit: - [2010/02/26 05:32:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd) DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs) DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2) DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor) DRV:64bit: - [2009/07/13 21:18:06 | 000,281,088 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BrSerIb.sys -- (BrSerIb) Brother MFC Serial Interface Driver(WDM) DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice) DRV:64bit: - [2009/07/13 20:35:37 | 000,025,088 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDScan.sys -- (WSDScan) DRV:64bit: - [2009/07/13 20:10:47 | 000,011,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rootmdm.sys -- (ROOTMODEM) DRV:64bit: - [2009/06/10 16:41:10 | 000,015,360 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BrUsbSIb.sys -- (BrUsbSIb) Brother MFC Serial USB Driver(WDM) DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv) DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv) DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a) DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir) DRV:64bit: - [2009/01/09 15:02:08 | 000,031,744 | ---- | M] (Research in Motion Ltd) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RimSerial_AMD64.sys -- (RimVSerPort) DRV - [2011/01/11 19:04:04 | 000,015,928 | ---- | M] (LogMeIn, Inc.) [Kernel | Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\rainfo.sys -- (LMIInfo) DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount) ========== Standard Registry (SafeList) ========== ========== Internet Explorer ========== IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1 IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1 IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE:64bit: - HKLM\..\SearchScopes\{011891B3-E0C2-4E92-B78E-CA38FFCFCA1A}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox IE:64bit: - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF IE:64bit: - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms} IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=http://shop.ebay.com/?_nkw={searchTerms} IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1 IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1 IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE - HKLM\..\SearchScopes\{011891B3-E0C2-4E92-B78E-CA38FFCFCA1A}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox IE - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF IE - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF IE - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms} IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=http://shop.ebay.com/?_nkw={searchTerms} IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1 IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes,DefaultScope = {8396F25A-E27F-4DC3-A718-1E540A5AB06C} IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{011891B3-E0C2-4E92-B78E-CA38FFCFCA1A}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{8396F25A-E27F-4DC3-A718-1E540A5AB06C}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage} IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms} IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=http://shop.ebay.com/?_nkw={searchTerms} IE - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 ========== FireFox ========== FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google) FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll File not found FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll () FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.) FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.) FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\<REDACTED>\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google) FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\<REDACTED>\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll () FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\<REDACTED>\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.) FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\<REDACTED>\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.) O1 HOSTS File: ([2012/06/20 13:50:29 | 000,442,922 | R--- | M]) - C:\Windows\SysNative\drivers\etc\hosts O1 - Hosts: 127.0.0.1 www.007guard.com O1 - Hosts: 127.0.0.1 007guard.com O1 - Hosts: 127.0.0.1 008i.com O1 - Hosts: 127.0.0.1 www.008k.com O1 - Hosts: 127.0.0.1 008k.com O1 - Hosts: 127.0.0.1 www.00hq.com O1 - Hosts: 127.0.0.1 00hq.com O1 - Hosts: 127.0.0.1 010402.com O1 - Hosts: 127.0.0.1 www.032439.com O1 - Hosts: 127.0.0.1 032439.com O1 - Hosts: 127.0.0.1 www.0scan.com O1 - Hosts: 127.0.0.1 0scan.com O1 - Hosts: 127.0.0.1 1000gratisproben.com O1 - Hosts: 127.0.0.1 www.1000gratisproben.com O1 - Hosts: 127.0.0.1 1001namen.com O1 - Hosts: 127.0.0.1 www.1001namen.com O1 - Hosts: 127.0.0.1 www.100888290cs.com O1 - Hosts: 127.0.0.1 100888290cs.com O1 - Hosts: 127.0.0.1 100sexlinks.com O1 - Hosts: 127.0.0.1 www.100sexlinks.com O1 - Hosts: 127.0.0.1 www.10sek.com O1 - Hosts: 127.0.0.1 10sek.com O1 - Hosts: 127.0.0.1 1-2005-search.com O1 - Hosts: 127.0.0.1 www.1-2005-search.com O1 - Hosts: 127.0.0.1 www.123fporn.info O1 - Hosts: 15215 more lines... O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited) O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation) O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation) O4:64bit: - HKLM..\Run: [LogMeIn GUI] C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe (LogMeIn, Inc.) O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation) O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation) O4 - HKLM..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe (PDF Complete Inc) O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited) O4 - HKU\S-1-5-19..\Run: [sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation) O4 - HKU\S-1-5-20..\Run: [sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation) O4 - HKU\S-1-5-21-71871940-1930124538-1503789820-1001..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.) O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0 O7 - HKU\S-1-5-21-71871940-1930124538-1503789820-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145 O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited) O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - %SystemRoot%\System32\winrnr.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - %SystemRoot%\System32\winrnr.dll File not found O1364bit: - gopher Prefix: missing O13 - gopher Prefix: missing O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 8.8.8.8 8.8.4.4 O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8343A66F-ED63-44A0-A5BA-BD90D7616772}: DhcpNameServer = 8.8.8.8 8.8.4.4 O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation) O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation) O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation) O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation) O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation) O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation) O20 - Winlogon\Notify\igfxcui: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O32 - HKLM CDRom: AutoRun - 1 O32 - AutoRun File - [2009/09/17 07:48:12 | 000,000,075 | R--- | M] () - E:\AUTORUN.INF -- [ CDFS ] O33 - MountPoints2\{397cac1d-af27-11e0-9e42-806e6f6e6963}\Shell - "" = AutoRun O33 - MountPoints2\{397cac1d-af27-11e0-9e42-806e6f6e6963}\Shell\AutoRun\command - "" = E:\start.exe -- [2009/09/17 07:48:20 | 004,707,135 | R--- | M] (Research In Motion Limited ) O34 - HKLM BootExecute: (autocheck autochk *) O35:64bit: - HKLM\..comfile [open] -- "%1" %* O35:64bit: - HKLM\..exefile [open] -- "%1" %* O35 - HKLM\..comfile [open] -- "%1" %* O35 - HKLM\..exefile [open] -- "%1" %* O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %* O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %* O37 - HKLM\...com [@ = comfile] -- "%1" %* O37 - HKLM\...exe [@ = exefile] -- "%1" %* O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3) O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2) O38 - SubSystems\\Windows: (ServerDll=sxssrv,4) ========== Files/Folders - Created Within 30 Days ========== [2012/06/21 13:41:09 | 000,388,608 | ---- | C] (Trend Micro Inc.) -- C:\Users\<REDACTED>\Desktop\HijackThis.exe [2012/06/21 13:02:55 | 000,596,992 | ---- | C] (OldTimer Tools) -- C:\Users\<REDACTED>\Desktop\OTL.exe [2012/06/21 12:59:35 | 000,334,720 | ---- | C] (Sysinternals - www.sysinternals.com) -- C:\Users\<REDACTED>\Desktop\rootkitrevealer.exe [2012/06/20 13:50:03 | 000,000,000 | -HSD | C] -- C:\Windows\SysWow64\%APPDATA% [2012/06/20 13:48:44 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy [2012/06/20 13:48:42 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy [2012/06/20 13:48:42 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy [1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ] ========== Files - Modified Within 30 Days ========== [2012/06/21 13:41:09 | 000,388,608 | ---- | M] (Trend Micro Inc.) -- C:\Users\<REDACTED>\Desktop\HijackThis.exe [2012/06/21 13:34:42 | 000,024,608 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 [2012/06/21 13:34:42 | 000,024,608 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 [2012/06/21 13:02:56 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\<REDACTED>\Desktop\OTL.exe [2012/06/21 13:00:38 | 001,012,656 | ---- | M] () -- C:\Users\<REDACTED>\Desktop\rkill.exe [2012/06/21 12:59:37 | 000,334,720 | ---- | M] (Sysinternals - www.sysinternals.com) -- C:\Users\<REDACTED>\Desktop\rootkitrevealer.exe [2012/06/20 16:53:10 | 000,000,914 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job [2012/06/20 16:53:05 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat [2012/06/20 16:53:02 | 3193,888,768 | -HS- | M] () -- C:\hiberfil.sys [2012/06/20 16:52:03 | 000,779,724 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI [2012/06/20 16:52:03 | 000,660,520 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat [2012/06/20 16:52:03 | 000,121,190 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat [2012/06/20 16:45:24 | 000,001,256 | ---- | M] () -- C:\Users\<REDACTED>\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk [2012/06/20 15:52:01 | 000,000,918 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job [2012/06/20 15:40:03 | 000,000,952 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-71871940-1930124538-1503789820-1001UA.job [2012/06/20 15:21:31 | 000,007,605 | ---- | M] () -- C:\Users\<REDACTED>\AppData\Local\Resmon.ResmonCfg [2012/06/20 13:50:29 | 000,442,922 | R--- | M] () -- C:\Windows\SysNative\drivers\etc\hosts [2012/06/20 13:48:44 | 000,001,244 | ---- | M] () -- C:\Users\<REDACTED>\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk [2012/06/20 13:48:44 | 000,001,220 | ---- | M] () -- C:\Users\<REDACTED>\Desktop\Spybot - Search & Destroy.lnk [2012/06/20 02:40:00 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-71871940-1930124538-1503789820-1001Core.job [2012/06/15 23:27:15 | 000,274,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT [2012/05/23 08:50:52 | 000,087,456 | ---- | M] (LogMeIn, Inc.) -- C:\Windows\SysNative\LMIRfsClientNP.dll [2012/05/23 08:50:52 | 000,080,768 | ---- | M] (LogMeIn, Inc.) -- C:\Windows\SysNative\LMIinit.dll [2012/05/23 08:50:52 | 000,034,688 | ---- | M] (LogMeIn, Inc.) -- C:\Windows\SysNative\LMIport.dll [1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ] ========== Files Created - No Company Name ========== [2012/06/21 13:27:42 | 000,232,960 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\00000008.@ [2012/06/21 13:00:36 | 001,012,656 | ---- | C] () -- C:\Users\<REDACTED>\Desktop\rkill.exe [2012/06/20 15:21:31 | 000,007,605 | ---- | C] () -- C:\Users\<REDACTED>\AppData\Local\Resmon.ResmonCfg [2012/06/20 13:48:44 | 000,001,244 | ---- | C] () -- C:\Users\<REDACTED>\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk [2012/06/20 13:48:44 | 000,001,220 | ---- | C] () -- C:\Users\<REDACTED>\Desktop\Spybot - Search & Destroy.lnk [2012/06/20 12:43:36 | 000,093,696 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\80000032.@ [2012/06/20 12:43:35 | 000,016,896 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\80000000.@ [2012/06/20 12:43:31 | 000,076,800 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\80000064.@ [2012/06/20 12:43:31 | 000,002,048 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\00000004.@ [2012/06/20 12:43:31 | 000,001,584 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\U\000000cb.@ [2012/06/20 12:43:31 | 000,000,804 | ---- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\L\00000004.@ [2012/01/12 02:32:33 | 000,002,048 | -HS- | C] () -- C:\Windows\Installer\{a5c0d97a-15d7-5b2b-4222-2e228b5b62a0}\@ [2011/09/09 11:38:17 | 000,000,256 | ---- | C] () -- C:\Windows\SysWow64\pool.bin [2011/07/15 16:16:13 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin [2011/07/15 16:16:13 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll [2011/07/15 16:16:13 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll [2011/07/15 16:16:13 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin [2011/07/15 16:16:12 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin [2011/02/11 13:15:43 | 000,773,448 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI ========== LOP Check ========== [2011/08/31 18:36:43 | 000,000,000 | ---D | M] -- C:\Users\<REDACTED>\AppData\Roaming\NewspaperDirect [2011/09/09 11:38:15 | 000,000,000 | ---D | M] -- C:\Users\<REDACTED>\AppData\Roaming\Research In Motion [2012/06/07 16:58:31 | 000,000,000 | ---D | M] -- C:\Users\<REDACTED>\AppData\Roaming\SoftGrid Client [2011/08/31 17:47:38 | 000,000,000 | ---D | M] -- C:\Users\<REDACTED>\AppData\Roaming\TP [2012/06/02 13:28:27 | 000,032,552 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT ========== Purity Check ========== < End of report >
  3. Help me out here, Maniac. I'm unable to run the scan. Is there another tool to use?
  4. Thank you for your reply, Maniac; you're certainly busy today. Re: your instructions: I have attempted to scan with OTL, and it hangs with 50% CPU utilization when it gets to "Scanning Chrome settings..." Tried this several times, and this last I've waited 10 minutes and nothing visible happens beyond this phase...shall I continue to wait?
  5. And here is my HJT log, again with username changed to <REDACTED> . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 Run by <REDACTED> at 14:35:02 on 2012-06-21 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.2366 [GMT -4:00] . SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskhost.exe C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe C:\Program Files (x86)\PDF Complete\pdfsvc.exe C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\Windows\System32\snmp.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\WUDFHost.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\SysWOW64\rundll32.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\Desktop\HijackThis.exe C:\Windows\SysWOW64\ping.exe C:\Windows\system32\conhost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\SysWOW64\ping.exe C:\Windows\system32\conhost.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = about:blank mWinlogon: Userinit=userinit.exe, BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll uRun: [Google Update] "C:\Users\<REDACTED>\AppData\Local\Google\Update\GoogleUpdate.exe" /c uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableLUA = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) mPolicies-system: PromptOnSecureDesktop = 0 (0x0) IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll LSP: mswsock.dll TCP: DhcpNameServer = 8.8.8.8 8.8.4.4 TCP: Interfaces\{8343A66F-ED63-44A0-A5BA-BD90D7616772} : DhcpNameServer = 8.8.8.8 8.8.4.4 BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe Hosts: 127.0.0.1 www.spywareinfo.com . ============= SERVICES / DRIVERS =============== . R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2011-7-6 375176] R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2011-1-11 15928] R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\C:\Windows\system32\drivers\LMIRfsDriver.sys --> C:\Windows\system32\drivers\LMIRfsDriver.sys [?] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-4-13 654408] R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2011-7-15 1127448] R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?] R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?] R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?] R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-11-24 136176] S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-6-20 1153368] S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);C:\Windows\system32\DRIVERS\BrSerIb.sys --> C:\Windows\system32\DRIVERS\BrSerIb.sys [?] S3 BrUsbSIb;Brother MFC Serial US
  6. Here is my DDS log, with my username changed to the <REDACTED> to appease my paranoia. . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 Run by <REDACTED> at 14:35:02 on 2012-06-21 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.2366 [GMT -4:00] . SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskhost.exe C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe C:\Program Files (x86)\PDF Complete\pdfsvc.exe C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\Windows\System32\snmp.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\WUDFHost.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\SysWOW64\rundll32.exe C:\Users\<REDACTED>\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\<REDACTED>\Desktop\HijackThis.exe C:\Windows\SysWOW64\ping.exe C:\Windows\system32\conhost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\SysWOW64\ping.exe C:\Windows\system32\conhost.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = about:blank mWinlogon: Userinit=userinit.exe, BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll uRun: [Google Update] "C:\Users\<REDACTED>\AppData\Local\Google\Update\GoogleUpdate.exe" /c uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableLUA = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) mPolicies-system: PromptOnSecureDesktop = 0 (0x0) IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll LSP: mswsock.dll TCP: DhcpNameServer = 8.8.8.8 8.8.4.4 TCP: Interfaces\{8343A66F-ED63-44A0-A5BA-BD90D7616772} : DhcpNameServer = 8.8.8.8 8.8.4.4 BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe Hosts: 127.0.0.1 www.spywareinfo.com . ============= SERVICES / DRIVERS =============== . R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2011-7-6 375176] R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2011-1-11 15928] R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\C:\Windows\system32\drivers\LMIRfsDriver.sys --> C:\Windows\system32\drivers\LMIRfsDriver.sys [?] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-4-13 654408] R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2011-7-15 1127448] R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?] R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?] R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?] R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-11-24 136176] S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-6-20 1153368] S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);C:\Windows\system32\DRIVERS\BrSerIb.sys --> C:\Windows\system32\DRIVERS\BrSerIb.sys [?] S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);C:\Windows\system32\DRIVERS\BrUsbSIb.sys --> C:\Windows\system32\DRIVERS\BrUsbSIb.sys [?] S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-11-24 136176] S3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?] S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?] S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?] S4 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040] S4 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168] . =============== Created Last 30 ================ . 2012-06-20 17:50:03 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA% 2012-06-20 17:48:42 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy 2012-06-20 17:48:42 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2012-06-19 13:11:59 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8BB5DD00-679B-4B92-BB29-77A82FBE7720}\mpengine.dll 2012-06-15 03:28:14 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe 2012-06-15 03:28:14 77312 ----a-w- C:\Windows\System32\rdpwsx.dll 2012-06-15 03:28:14 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll 2012-06-15 03:28:09 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-06-15 03:28:09 3146752 ----a-w- C:\Windows\System32\win32k.sys 2012-06-15 03:28:08 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-06-15 03:28:08 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2012-06-15 03:28:07 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys . ==================== Find3M ==================== . 2012-05-23 12:50:52 87456 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll 2012-05-23 12:50:52 80768 ----a-w- C:\Windows\System32\LMIinit.dll 2012-05-23 12:50:52 34688 ----a-w- C:\Windows\System32\LMIport.dll 2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll 2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-04-04 19:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys . ============= FINISH: 14:38:00.46 ===============
  7. Hello MB, I have a similar problem to the previous poster and want to know if I can use exactly the same procedure (specifically the extra steps in ComboFix) to clean my system or if you'd require my providing the appropriate logs (which I have generated already) to get this sorted. I'm hesitant to post the logs in advance because I have my full name as my username on Windows 7, which would expose my identity to the world along with every little detail about my computer. Thanks very much in advance for your assistance.
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