fionahh

Hi Maniac, my most sincere and huge thanks to you for your help. I uninstalled McAfee Internet Security (which I have been meaning to do for ages!) and hey presto, all sorted. Malwarebytes Anti-Malware updated straight away and I could browse immediately. Thank you so much. It really is a fantastic thing you guys and girls do helping people here. Can you tell me if it was purely the uninstalling of McAfee which resolved the problem - was it just having both Anti virus programs that caused the problem? Could you see something in the logs that indicated to you that this was the problem or could you tell just from the error msg? Is it strange that it didn't happen before now as both programs have been running together for some time? Was there no virus issue at all? What was stopping Malwarebytes Anti-Malware from updating? Any info you can give me on how you came to your diagnosis would be great as I would like to keep learning and hopefully not have to bother you guys with issues unnecessarily in the future. Again, thank you so much for your help. I wish you all the very best, Fiona

Hi guys, I really appreciate your help on this. I have been unable to use the internet on my laptop for the last few days and get the error: " Error 101 (net::ERR_CONNECTION_RESET): The connection was reset." in Google Chrome. I have also tried to use Internet Explorer and Mozilla with no success. I have installed Malwarebytes Anti-Malware but it cannot update. I tried a number of the Chameleons from the Malwarebytes site to try to get past that point and get the updates but to no avail. I have attached the dds.txt and attach.txt below. I would really appreciate your help. Thank you, Fiona DDS.txt Attach.txt