funkycam

Ron, thanks so much for your time. I really appreciate all that you have done to assist Two words: Life saver!!

Ok, so I installed the updates & it seems fine. I can download without things being deleted & I can access essentials. (1) anything else I shld do to check I am clean? (2) I am a little confused how I got infected when I was running essentials. Makes me think I need a more powerful antivirus product. Can you recommend something or is that beyond what you are able to do? PM wld be fine. (3) thanks thanks thanks!

dr web cure it did have a digital signature. it did not find anything & did not produce a log. Windows is saying I have some updates to install. shld I install them?

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 10-07-2013 04 Ran by Cam at 2013-07-10 19:18:40 Run:1 Running from C:\Users\Cam\Desktop Boot Mode: Normal ============================================== HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully. jrkcoumy => Service deleted successfully. C:\AdwCleaner[s1].txt => Moved successfully. C:\AdwCleaner[R1].txt => Moved successfully. C:\JRT => Moved successfully. C:\ProgramData\Malwarebytes' Anti-Malware (portable) => Moved successfully. "C:\Program Files\Microsoft Security Client" => Deleting reparse point and unlocking started. "C:\Program Files\Microsoft Security Client\Backup" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\DbgHelp.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\Drivers" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\en-us" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\EppManifest.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpAsDesc.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpClient.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpCmdRun.exe" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpCommu.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\mpevmsg.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpOAv.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpRTP.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MpSvc.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MSESysprep.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MsMpCom.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MsMpEng.exe" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MsMpLics.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MsMpRes.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\msseces.exe" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\msseoobe.exe" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\msseooberes.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\MsseWat.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\NisIpsPlugin.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\NisLog.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\NisSrv.exe" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\NisWFP.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\Setup.exe" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\SetupRes.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\shellext.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\SqmApi.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\SymSrv.dll" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client\SymSrv.yes" => Deleting reparse point and unlocking done. "C:\Program Files\Microsoft Security Client" => Deleting reparse point and unlocking completed. The system needs a manual reboot. ==== End of Fixlog ==== wow, yes I can access essentials. YOU ROCK!!!!!!!! What now?

Thx as always for yr help. Logs: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 09-07-2013 01 Ran by Cam (administrator) on 09-07-2013 18:06:01 Running from E:\ Microsoft Windows 7 Professional Service Pack 1 (X86) OS Language: English(US) Internet Explorer Version 10 Boot Mode: Normal ==================== Processes (Whitelisted) =================== (NVIDIA Corporation) C:\Windows\system32\nvvsvc.exe (IDT, Inc.) C:\Program Files\IDT\WDM\STacSV.exe (Microsoft Corporation) C:\Windows\system32\WLANExt.exe (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe (NVIDIA Corporation) C:\Windows\system32\nvvsvc.exe (Broadcom Corporation) C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe (Broadcom Corporation) C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe (Wave Systems Corp.) C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe (Andrea Electronics Corporation) C:\Program Files\IDT\WDM\aestsrv.exe (Intel Corporation) C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Intel® Corporation) C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe (Broadcom Corporation.) c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (Nero AG) C:\Program Files\Motorola Media Link\Lite\NServiceEntry.exe (Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe (Flux:: sound and picture development) C:\Program Files\Flux\Services\FluxB.exe () C:\Program Files\STMicroelectronics\AccelerometerP11\InstallFilterService.exe (Alcatel-Lucent) C:\Program Files\Common Files\Motive\McciCMService.exe () C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe (PACE Anti-Piracy, Inc.) C:\Program Files\Common Files\PACE\Services\LicenseServices\LDSvc.exe (Motorola) C:\Program Files\Motorola\MotForwardDaemon\ForwardDaemon.exe (Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe () C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe (Skype Technologies S.A.) C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (Wave Systems Corp.) C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe (Broadcom Corporation) C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe (IDT, Inc.) C:\Program Files\IDT\WDM\sttray.exe (CyberLink Corp.) C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (DeviceVM, Inc.) D:\Program Files\Dell\Reader 2.1\DellBtrEvent.exe (Creative Technology Ltd) C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Alps Electric Co., Ltd.) C:\Program Files\DellTPad\Apoint.exe (Microsoft Corporation) C:\Windows\system32\wbem\unsecapp.exe (Microsoft Corporation) C:\Windows\system32\wbem\unsecapp.exe (Adobe Systems Inc.) C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe (Dell Inc.) c:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe (Flux:: sound and picture development) C:\Program Files\Flux\Services\FluxA.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe (Microsoft Corporation) C:\Program Files\Microsoft IntelliPoint\ipoint.exe (Hewlett-Packard) C:\Program Files\HP\HP Software Update\hpwuschd2.exe (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe (Spotify Ltd) C:\Program Files\Spotify\Data\SpotifyWebHelper.exe (Dell Inc.) C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe (Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Alps Electric Co., Ltd.) C:\Program Files\DellTPad\ApMsgFwd.exe (Alps Electric Co., Ltd.) C:\Program Files\DellTPad\HidFind.exe (Alps Electric Co., Ltd.) C:\Program Files\DellTPad\Apntex.exe (Wave Systems Corp.) C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe (Dropbox, Inc.) C:\Users\Cam\AppData\Roaming\Dropbox\bin\Dropbox.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe (Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe (Hewlett-Packard) C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe (Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE (Google Inc.) C:\Program Files\Google\Update\1.3.21.149\GoogleCrashHandler.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Microsoft Office\Office14\WINWORD.EXE (Microsoft Corporation) C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Adobe Systems Incorporated) C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe (Microsoft Corporation) \\?\C:\Windows\system32\wbem\WMIADAP.EXE ==================== Registry (Whitelisted) ================== HKLM\...\Run: [WavXMgr] - C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe [147840 2010-07-21] (Wave Systems Corp.) HKLM\...\Run: [uSCService] - C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe [34232 2010-06-22] (Broadcom Corporation) HKLM\...\Run: [sysTrayApp] - C:\Program Files\IDT\WDM\sttray.exe [495708 2010-05-26] (IDT, Inc.) HKLM\...\Run: [PDVDDXSrv] - "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [140520 2009-12-29] (CyberLink Corp.) HKLM\...\Run: [iAStorIcon] - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284440 2011-10-17] (Intel Corporation) HKLM\...\Run: [DellBtrEvent] - D:\Program Files\Dell\Reader 2.1\DellBtrEvent.exe [x] HKLM\...\Run: [Dell Webcam Central] - "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 [462993 2010-03-12] (Creative Technology Ltd) HKLM\...\Run: [Apoint] - C:\Program Files\DellTPad\Apoint.exe [292208 2010-06-04] (Alps Electric Co., Ltd.) HKLM\...\Run: [Acrobat Assistant 8.0] - "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2904984 2011-09-05] (Adobe Systems Inc.) HKLM\...\Run: [NVHotkey] - rundll32.exe C:\Windows\system32\nvHotkey.dll,Start [293992 2011-04-07] (NVIDIA Corporation) HKLM\...\Run: [nwiz] - C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet [1753192 2011-02-24] () HKLM\...\Run: [intelliPoint] - "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" [1821576 2011-08-01] (Microsoft Corporation) HKLM\...\Run: [HP Software Update] - C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [54576 2009-11-18] (Hewlett-Packard) HKLM\...\Run: [Adobe Acrobat Speed Launcher] - "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [36760 2011-09-05] (Adobe Systems Incorporated) HKLM\...\Run: [Adobe ARM] - "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [937920 2011-03-30] (Adobe Systems Incorporated) HKLM\...\Run: [MSC] - "c:\Program Files\Microsoft Security Client\mssecex.exe" -hide -runkey [x] HKLM\...\Run: [APSDaemon] - "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59720 2013-04-21] (Apple Inc.) HKLM\...\Run: [iTunesHelper] - "C:\Program Files\iTunes\iTunesHelper.exe" [152392 2013-05-31] (Apple Inc.) HKLM\...\Winlogon: [userinit] C:\Windows\system32\userinit.exe, [x] HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] ATTENTION! ====> ZeroAccess HKCU\...\Run: [MotoCast] - "C:\Program Files\Motorola Mobility\MotoCast\MotoLauncher.lnk" [2011 2013-01-17] () HKCU\...\Run: [spotify Web Helper] - "C:\Program Files\Spotify\Data\SpotifyWebHelper.exe" [1104384 2013-06-28] (Spotify Ltd) HKU\Default\...\RunOnce: [mctadmin] - C:\Windows\System32\mctadmin.exe [ 2009-07-13] (Microsoft Corporation) HKU\Default User\...\RunOnce: [mctadmin] - C:\Windows\System32\mctadmin.exe [ 2009-07-13] (Microsoft Corporation) Lsa: [Authentication Packages] msv1_0 wvauth Startup: C:\ProgramData\Start Menu\Programs\Startup\Dell System Manager.lnk ShortcutTarget: Dell System Manager.lnk -> C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe (Dell Inc.) Startup: C:\ProgramData\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.) Startup: C:\ProgramData\Start Menu\Programs\Startup\TdmNotify.lnk ShortcutTarget: TdmNotify.lnk -> C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe (Wave Systems Corp.) Startup: C:\Users\Cam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk ShortcutTarget: Dropbox.lnk -> C:\Users\Cam\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) ==================== Internet (Whitelisted) ==================== HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {31EFBB44-D02C-4F35-9981-4D39D7459371} URL = SearchScopes: HKCU - {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = http://search.yahoo.com/search?p={searchTerms}&fr=chr-atty BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.) BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated) BHO: No Name - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - No File BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll (Microsoft Corporation) BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) BHO: Skype Browser Helper - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL (Microsoft Corporation) BHO: SmartSelect Class - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.) Toolbar: HKLM - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKCU -Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.3.0.cab Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies) Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - No File Winsock: Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Tcpip\Parameters: [DhcpNameServer] 192.168.1.254 Chrome: ======= CHR DefaultSearchURL: (Google) - {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding} CHR DefaultSuggestURL: (Google) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms} CHR Extension: (YouTube) - C:\Users\Cam\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0 CHR Extension: (Google Search) - C:\Users\Cam\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0 CHR Extension: (Gmail) - C:\Users\Cam\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0 ========================== Services (Whitelisted) ================= R2 AMPPALR3; C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [948736 2011-08-31] (Intel Corporation) R2 BTHSSecurityMgr; C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [102672 2011-06-03] (Intel® Corporation) R2 Credential Vault Host Control Service; C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [812448 2010-03-23] (Broadcom Corporation) R2 Credential Vault Host Storage; C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [27040 2010-03-23] (Broadcom Corporation) R2 dcpsysmgrsvc; c:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe [388464 2010-08-24] (Dell Inc.) R2 DeviceMonitorService; C:\Program Files\Motorola Media Link\Lite\NServiceEntry.exe [87992 2012-09-07] (Nero AG) R2 FluxA; C:\Program Files\Flux\Services\FluxA.exe [5588992 2012-01-14] (Flux:: sound and picture development) R2 FluxB; C:\Program Files\Flux\Services\FluxB.exe [2903040 2012-01-14] (Flux:: sound and picture development) R2 InstallFilterService; C:\Program Files\STMicroelectronics\AccelerometerP11\InstallFilterService.exe [60928 2010-01-10] () R2 Motorola Device Manager; C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [120728 2012-10-23] () S2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [20456 2013-01-27] () S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [295232 2013-01-27] () R2 PST Service; C:\Program Files\Motorola\MotForwardDaemon\ForwardDaemon.exe [65657 2011-09-02] (Motorola) S3 SecureStorageService; C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe [1032192 2010-02-03] (Wave Systems Corp.) R2 Skype C2C Service; C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [3289208 2013-05-14] (Skype Technologies S.A.) R2 STacSV; C:\Program Files\IDT\WDM\STacSV.exe [245842 2010-05-26] (IDT, Inc.) S2 tcsd_win32.exe; C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe [1273856 2008-11-12] () R2 TdmService; C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe [1164648 2010-03-29] (Wave Systems Corp.) R2 PaceLicenseDServices; "C:\Program Files\Common Files\PACE\Services\LicenseServices\LDSvc.exe" -u https://activation.paceap.com/InitiateActivation [x] ==================== Drivers (Whitelisted) ==================== S3 61883; C:\Windows\System32\DRIVERS\61883.sys [46976 2009-07-13] (Microsoft Corporation) R3 Acceler; C:\Windows\System32\DRIVERS\Accelern.sys [42672 2010-01-18] (ST Microelectronics) R3 AMPPAL; C:\Windows\System32\DRIVERS\AMPPAL.sys [243712 2011-08-08] (Windows ® Win 7 DDK provider) S3 AMPPALP; C:\Windows\System32\DRIVERS\amppal.sys [243712 2011-08-08] (Windows ® Win 7 DDK provider) R3 btwampfl; C:\Windows\System32\drivers\btwampfl.sys [274472 2010-01-11] (Broadcom Corporation.) S3 cpudrv; C:\Program Files\SystemRequirementsLab\cpudrv.sys [11336 2011-06-02] () S3 CtAudDrv; C:\Windows\system32\Drivers\CtAudDrv.sys [134144 2009-05-28] (Creative Technology Ltd.) R3 cvusbdrv; C:\Windows\System32\Drivers\cvusbdrv.sys [33832 2009-10-30] (Broadcom Corporation) R1 DVMIO; D:\Program Files\Dell\Reader 2.1\dvmio.sys [18320 2010-05-04] (DeviceVM, Inc.) S3 iLokDrvr; C:\Windows\System32\DRIVERS\iLokDrvr.sys [21656 2012-11-17] () S3 ivusb; C:\Windows\System32\DRIVERS\ivusb.sys [25112 2010-07-29] (Initio Corporation) S3 motandroidusb; C:\Windows\System32\Drivers\motoandroid.sys [25856 2009-07-10] (Motorola) R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [195296 2013-01-20] (Microsoft Corporation) S3 MREMP50; C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [21248 2010-04-30] (Printing Communications Assoc., Inc. (PCAUSA)) S3 MRESP50; C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [20096 2010-04-30] (Printing Communications Assoc., Inc. (PCAUSA)) R3 NETwNs32; C:\Windows\System32\DRIVERS\NETwNs32.sys [7517696 2011-08-03] (Intel Corporation) R0 PBADRV; C:\Windows\System32\DRIVERS\PBADRV.sys [26608 2008-06-04] (Dell Inc) R2 risdpcie; C:\Windows\System32\DRIVERS\risdpe86.sys [59904 2010-03-21] (REDC) S3 rixdpcie; C:\Windows\system32\DRIVERS\rixdpe86.sys [38912 2010-03-21] (REDC) S3 rspAux; C:\Windows\System32\DRIVERS\rspAux32.sys [19000 2011-01-26] (Resplendence Software Projects Sp.) R0 stdflt; C:\Windows\System32\DRIVERS\stdfltn.sys [17072 2010-01-18] (ST Microelectronics) S1 tmlwf; C:\Windows\System32\DRIVERS\tmlwf.sys [146448 2009-07-15] (Trend Micro Inc.) R0 TPkd; C:\Windows\System32\Drivers\TPkd.sys [94416 2013-04-11] (PACE Anti-Piracy, Inc.) R3 vpcbus; C:\Windows\System32\DRIVERS\vpchbus.sys [172416 2010-11-20] (Microsoft Corporation) R1 vpcnfltr; C:\Windows\System32\DRIVERS\vpcnfltr.sys [48128 2010-11-20] (Microsoft Corporation) R3 vpcusb; C:\Windows\System32\DRIVERS\vpcusb.sys [78336 2010-11-20] (Microsoft Corporation) R1 vpcvmm; C:\Windows\System32\drivers\vpcvmm.sys [296064 2010-11-20] (Microsoft Corporation) R2 WavxDMgr; C:\Windows\System32\DRIVERS\WavxDMgr.sys [229888 2010-01-19] (Wave Systems Corp.) S3 catchme; \??\C:\Users\Cam\AppData\Local\Temp\catchme.sys [x] S1 jrkcoumy; \??\C:\Windows\system32\drivers\jrkcoumy.sys [x] S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x] S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x] S3 U24XL_02; system32\DRIVERS\U24wdm.sys [x] S1 U24XL_AA; system32\DRIVERS\U24DRV.sys [x] ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2013-07-09 18:05 - 2013-07-09 18:05 - 00000000 ____D C:\FRST 2013-07-03 08:27 - 2013-07-03 08:27 - 00012301 ____A C:\Users\Cam\Desktop\Copy of CAMS_CALENDAR (2).xlsx 2013-07-01 19:28 - 2012-08-21 13:01 - 00026840 ____A (GEAR Software Inc.) C:\Windows\System32\Drivers\GEARAspiWDM.sys 2013-07-01 19:27 - 2013-07-01 19:28 - 00000000 ____D C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1 2013-07-01 19:27 - 2013-07-01 19:27 - 00000000 ____D C:\Program Files\iPod 2013-06-29 23:39 - 2013-07-08 08:16 - 00000000 ____D C:\Users\Cam\Desktop\vickie yoshis 7113 2013-06-21 21:30 - 2013-06-21 21:30 - 00000000 ___HD C:\Users\Cam\AppData\Local\dvmexp 2013-06-21 21:15 - 2013-06-21 21:15 - 00001075 ____A C:\AdwCleaner[s1].txt 2013-06-21 21:13 - 2013-06-21 21:13 - 00000999 ____A C:\AdwCleaner[R1].txt 2013-06-21 19:07 - 2013-06-21 19:07 - 00000000 ____D C:\Windows\ERUNT 2013-06-21 19:06 - 2013-06-21 19:07 - 00000000 ____D C:\JRT 2013-06-21 18:09 - 2013-06-21 18:09 - 00000000 ____D C:\Program Files\ERUNT 2013-06-21 13:36 - 2013-07-08 08:24 - 00000000 ____D C:\Users\Cam\Desktop\computer issues july 2013 2013-06-14 23:27 - 2013-06-26 08:55 - 00000000 ____D C:\Program Files\Common Files\LDAP 2013-06-14 17:37 - 2013-06-21 19:05 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable) 2013-06-12 03:03 - 2013-06-08 04:42 - 01141248 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll 2013-06-12 03:03 - 2013-06-08 04:40 - 14327808 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll 2013-06-12 03:03 - 2013-06-08 04:40 - 13760512 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll 2013-06-12 03:03 - 2013-06-08 04:40 - 02046976 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll 2013-06-12 03:03 - 2013-06-08 04:40 - 00391168 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll 2013-06-12 03:03 - 2013-06-08 04:13 - 02706432 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb 2013-06-12 03:00 - 2013-05-16 18:26 - 00042496 ____A (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe 2013-06-12 03:00 - 2013-05-16 18:25 - 02877440 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 01767936 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 00690688 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 00493056 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 00109056 ____A (Microsoft Corporation) C:\Windows\System32\iesysprep.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 00061440 ____A (Microsoft Corporation) C:\Windows\System32\iesetup.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 00039424 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll 2013-06-12 03:00 - 2013-05-16 18:25 - 00033280 ____A (Microsoft Corporation) C:\Windows\System32\iernonce.dll 2013-06-12 03:00 - 2013-05-14 01:40 - 00071680 ____A (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe 2013-06-11 20:32 - 2013-05-12 21:45 - 01160192 ____A (Microsoft Corporation) C:\Windows\System32\crypt32.dll 2013-06-11 20:32 - 2013-05-12 21:45 - 00140288 ____A (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll 2013-06-11 20:32 - 2013-05-12 21:45 - 00103936 ____A (Microsoft Corporation) C:\Windows\System32\cryptnet.dll 2013-06-11 20:32 - 2013-05-12 20:08 - 00903168 ____A (Microsoft Corporation) C:\Windows\System32\certutil.exe 2013-06-11 20:32 - 2013-05-12 20:08 - 00043008 ____A (Microsoft Corporation) C:\Windows\System32\certenc.dll 2013-06-11 20:32 - 2013-05-09 20:20 - 00024576 ____A (Microsoft Corporation) C:\Windows\System32\cryptdlg.dll 2013-06-11 20:32 - 2013-05-07 22:38 - 01293672 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys 2013-06-11 20:32 - 2013-05-05 22:06 - 03968872 ____A (Microsoft Corporation) C:\Windows\System32\ntkrnlpa.exe 2013-06-11 20:32 - 2013-05-05 22:06 - 03913576 ____A (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe 2013-06-11 20:32 - 2013-04-25 21:55 - 00492544 ____A (Microsoft Corporation) C:\Windows\System32\win32spl.dll 2013-06-11 20:32 - 2013-04-25 16:30 - 01505280 ____A (Microsoft Corporation) C:\Windows\System32\d3d11.dll 2013-06-11 20:32 - 2013-04-17 00:02 - 01230336 ____A (Microsoft Corporation) C:\Windows\System32\WindowsCodecs.dll 2013-06-10 13:35 - 2013-07-09 11:33 - 00000000 ____D C:\Users\Cam\AppData\Local\join.me 2013-06-10 08:21 - 2013-06-10 08:21 - 00000000 ____D C:\Program Files\iLok License Manager 2013-06-10 08:21 - 2013-06-10 08:21 - 00000000 ____D C:\Program Files\Common Files\PACE ==================== One Month Modified Files and Folders ======= 2013-07-09 18:06 - 2011-03-14 13:34 - 00000000 ____D C:\Users\Cam\Documents\Outlook Files 2013-07-09 18:05 - 2013-07-09 18:05 - 00000000 ____D C:\FRST 2013-07-09 18:04 - 2011-04-14 15:46 - 00000880 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2013-07-09 18:03 - 2012-11-16 15:16 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job 2013-07-09 16:34 - 2009-07-13 21:55 - 01234765 ____A C:\Windows\WindowsUpdate.log 2013-07-09 16:34 - 2009-07-13 21:34 - 00014256 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2013-07-09 16:34 - 2009-07-13 21:34 - 00014256 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2013-07-09 16:30 - 2010-12-12 03:51 - 00745128 ____A C:\Windows\System32\PerfStringBackup.INI 2013-07-09 16:07 - 2011-03-14 16:13 - 00000000 ___RD C:\Users\Cam\Documents\legal work 2013-07-09 11:33 - 2013-06-10 13:35 - 00000000 ____D C:\Users\Cam\AppData\Local\join.me 2013-07-09 09:30 - 2011-04-04 15:48 - 00000000 ____D C:\Users\Cam\Documents\My Scans 2013-07-09 08:22 - 2011-05-23 23:02 - 00000000 ____D C:\Users\Cam\AppData\Roaming\Dropbox 2013-07-09 06:05 - 2011-04-14 15:46 - 00000876 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2013-07-08 10:20 - 2011-03-15 06:08 - 00000000 ____D C:\Users\Cam\Documents\projects 2013-07-08 08:24 - 2013-06-21 13:36 - 00000000 ____D C:\Users\Cam\Desktop\computer issues july 2013 2013-07-08 08:16 - 2013-06-29 23:39 - 00000000 ____D C:\Users\Cam\Desktop\vickie yoshis 7113 2013-07-08 08:16 - 2011-05-23 23:03 - 00000000 ___RD C:\Users\Cam\Dropbox 2013-07-03 08:27 - 2013-07-03 08:27 - 00012301 ____A C:\Users\Cam\Desktop\Copy of CAMS_CALENDAR (2).xlsx 2013-07-02 19:11 - 2012-07-03 21:41 - 00026175 ____A C:\Windows\setupact.log 2013-07-02 19:11 - 2011-12-15 09:25 - 00000448 _RASH C:\ProgramData\ntuser.pol 2013-07-02 19:11 - 2011-03-14 14:34 - 00000000 ____A C:\Users\Cam\AppData\Local\WavXMapDrive.bat 2013-07-02 19:11 - 2010-12-12 04:15 - 00000000 ____D C:\ProgramData\NVIDIA 2013-07-02 19:11 - 2009-07-13 21:53 - 00000006 ___AH C:\Windows\Tasks\SA.DAT 2013-07-01 19:28 - 2013-07-01 19:27 - 00000000 ____D C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1 2013-07-01 19:28 - 2011-04-25 13:21 - 00000000 ____D C:\Program Files\iTunes 2013-07-01 19:27 - 2013-07-01 19:27 - 00000000 ____D C:\Program Files\iPod 2013-07-01 19:27 - 2011-03-14 14:05 - 00000000 ____D C:\Program Files\Common Files\Apple 2013-07-01 19:11 - 2011-03-14 14:34 - 00000000 ____D C:\users\Cam 2013-06-29 07:47 - 2011-09-11 20:15 - 00000000 ____D C:\Program Files\Spotify 2013-06-28 15:52 - 2011-11-05 09:21 - 00002198 ____A C:\Windows\epplauncher.mif 2013-06-28 14:17 - 2011-09-11 20:15 - 00000000 ____D C:\Users\Cam\AppData\Roaming\Spotify 2013-06-28 09:13 - 2011-09-11 20:15 - 00000000 ____D C:\Users\Cam\AppData\Local\Spotify 2013-06-26 08:55 - 2013-06-14 23:27 - 00000000 ____D C:\Program Files\Common Files\LDAP 2013-06-24 14:05 - 2011-03-14 13:23 - 00000000 ____D C:\Users\Cam\AppData\Local\Microsoft Help 2013-06-21 21:30 - 2013-06-21 21:30 - 00000000 ___HD C:\Users\Cam\AppData\Local\dvmexp 2013-06-21 21:19 - 2013-01-17 14:51 - 00000000 ____D C:\Users\Cam\.gstreamer-0.10 2013-06-21 21:19 - 2013-01-17 14:44 - 00000000 ____D C:\Users\Cam\AppData\Roaming\MotoCast 2013-06-21 21:15 - 2013-06-21 21:15 - 00001075 ____A C:\AdwCleaner[s1].txt 2013-06-21 21:13 - 2013-06-21 21:13 - 00000999 ____A C:\AdwCleaner[R1].txt 2013-06-21 19:07 - 2013-06-21 19:07 - 00000000 ____D C:\Windows\ERUNT 2013-06-21 19:07 - 2013-06-21 19:06 - 00000000 ____D C:\JRT 2013-06-21 19:05 - 2013-06-14 17:37 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable) 2013-06-21 18:10 - 2012-06-17 15:21 - 00000000 ____D C:\Windows\erdnt 2013-06-21 18:09 - 2013-06-21 18:09 - 00000000 ____D C:\Program Files\ERUNT 2013-06-21 13:04 - 2012-07-03 21:41 - 00040406 ____A C:\Windows\PFRO.log 2013-06-21 13:04 - 2011-07-07 12:04 - 00000000 __SHD C:\Users\Cam\AppData\Roaming\CE9634 2013-06-21 09:27 - 2011-08-29 17:57 - 00000000 ____D C:\Users\Cam\Documents\setlists 2013-06-14 17:08 - 2012-09-28 12:43 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware 2013-06-13 23:05 - 2011-10-28 09:44 - 00000000 ____D C:\Users\Cam\AppData\Roaming\FileZilla 2013-06-13 13:25 - 2011-04-22 18:57 - 00000000 ____D C:\Users\Cam\AppData\Local\Deployment 2013-06-13 03:06 - 2009-07-13 19:37 - 00000000 ____D C:\Windows\Microsoft.NET 2013-06-12 23:40 - 2009-07-13 19:37 - 00000000 ____D C:\Windows\rescache 2013-06-12 03:01 - 2011-03-14 15:36 - 73381792 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe 2013-06-12 00:42 - 2012-06-08 17:47 - 00692104 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe 2013-06-12 00:42 - 2011-05-18 12:45 - 00071048 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl 2013-06-11 17:35 - 2011-03-14 15:13 - 00000000 ____D C:\Program Files\REAPER 2013-06-10 08:21 - 2013-06-10 08:21 - 00000000 ____D C:\Program Files\iLok License Manager 2013-06-10 08:21 - 2013-06-10 08:21 - 00000000 ____D C:\Program Files\Common Files\PACE 2013-06-10 08:21 - 2010-12-12 03:44 - 00000000 ___HD C:\Program Files\InstallShield Installation Information 2013-06-10 08:21 - 2009-07-13 19:37 - 00000000 ____D C:\Windows\System32\DriverStore ==================== Bamital & volsnap Check ================= C:\Windows\explorer.exe => MD5 is legit C:\Windows\System32\winlogon.exe => MD5 is legit C:\Windows\System32\wininit.exe => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\services.exe => MD5 is legit C:\Windows\System32\User32.dll => MD5 is legit C:\Windows\System32\userinit.exe => MD5 is legit C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit C:\Program Files\Microsoft Security Client\MsMpEng.exe => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Microsoft Security Client LastRegBack: 2013-07-03 19:33 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x86) Version: 09-07-2013 01 Ran by Cam at 2013-07-09 18:06:29 Running from E:\ Boot Mode: Normal ========================================================== 32 Bit HP CIO Components Installer (Version: 7.1.8) AccelerometerP11 (Version: 2.00.00.12) Adobe Acrobat X Standard (Version: 10.1.1) Adobe AIR (Version: 3.4.0.2710) Adobe Digital Editions Adobe Flash Player 11 ActiveX (Version: 11.7.700.224) Amazon Kindle Amazon MP3 Downloader 1.0.17 (Version: 1.0.17) Apple Application Support (Version: 2.3.4) Apple Mobile Device Support (Version: 6.1.0.13) Apple Software Update (Version: 2.1.3.127) ASPlayer version 1 (Version: 1) Beatport Downloader (Version: 1.4) BeatportDownloader (Version: 1.003) BioAPI Framework (Version: 1.0.1) Bonjour (Version: 3.0.0.10) Botanicula (Version: 1.0) BufferChm (Version: 140.0.212.000) C310 (Version: 140.0.304.000) CanoScan LiDE 90 CCleaner (Version: 3.20) D3DX10 (Version: 15.4.2368.0902) Decimort 1.2.0 (Version: 1.2.0.0) Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell Control Point (Version: 1.6.468.86) Dell ControlPoint Security Manager (Version: 1.6.468.86) Dell ControlVault Host Components Installer (Version: 1.7.459.360) Dell Driver Download Manager (HKCU Version: 2.1.0.0) Dell Edoc Viewer (Version: 1.0.0) Dell Embassy Trust Suite by Wave Systems (Version: 03.05.04.002) Dell Security Device Driver Pack (Version: 1.4.055) Dell System Manager (Version: 1.5.00000) Dell Touchpad (Version: 7.1007.101.210) Dell Webcam Central (Version: 1.40.28) Destinations (Version: 140.0.77.000) Devastor 1.2.0 (Version: 1.2.0.0) DeviceDiscovery (Version: 140.0.212.000) Document Manager Lite (Version: 06.09.00.159) Dropbox (HKCU Version: 2.0.22) Drumaxx EKS Pro Demo EMBASSY Security Center (Version: 04.00.00.101) EMBASSY Security Setup (Version: 04.00.00.090) Empress Tremolo Plugin 1.00 ERUNT 1.1j ESC Home Page Plugin (Version: 04.00.00.018) ESET Online Scanner v3 EZdrummer (Version: 1.2.1) EZXClaustrophobic (Version: 1.1.2) EZXCocktail (Version: 1.2.3) EZXFunkmasters (Version: 1.0.0) EZXVintage (Version: 1.1.2) FabFilter Micro 1.02 FabFilter One 3.13 FabFilter Pro-C 1.15 FabFilter Pro-DS 1.02 FabFilter Timeless 2.02 FabFilter Twin 2.11 FabFilter Volcano 2.11 Fazortan 1.2.0 (Version: 1.2.0.0) FileZilla Client 3.6.0.2 (Version: 3.6.0.2) FL Studio 10 Flux_PureLimiterII (Version: 2.3.4.11942) Gemalto (Version: 01.01.00.0000) GIMP 2.8.0 (Version: 2.8.0) Google Earth (Version: 7.1.1.1580) Google Toolbar for Internet Explorer (Version: 1.0.0) Google Toolbar for Internet Explorer (Version: 7.5.4209.2358) Google Update Helper (Version: 1.3.21.149) GPBaseService2 (Version: 140.0.211.000) Hardcore HP Customer Participation Program 14.0 (Version: 14.0) HP Imaging Device Functions 14.0 (Version: 14.0) HP Photo Creations (Version: 1.0.0.2024) HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0) HP Smart Web Printing 4.60 (Version: 4.60) HP Solution Center 14.0 (Version: 14.0) HP Update (Version: 5.002.002.002) HPAppStudio (Version: 140.0.95.000) HPPhotoGadget (Version: 140.0.524.000) HPProductAssistant (Version: 140.0.212.000) IL Download Manager iLok Client Helper (Version: 5.9.1) Intel PROSet Wireless Intel® Network Connections 16.8.46.0 (Version: 16.8.46.0) Intel® PROSet/Wireless WiFi Software (Version: 14.2.0000) Intel® Rapid Storage Technology (Version: 10.8.0.1003) Interlok driver setup x32 (Version: 5.9.1) iTunes (Version: 11.0.4.4) join.me (HKCU Version: 1.9.2.216) Junk Mail filter update (Version: 15.4.3502.0922) LatencyMon 2.03 LPD8 Editor Machinarium (Version: 23.10.09) Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300) MarketResearch (Version: 140.0.212.000) Melodyne Runtime 4.1 (x86) (Version: 1.0.0) Melodyne Runtime 4.1 (x86) (Version: 1.0.1) Melodyne singletrack (Version: 2.00.0105) Mesh Runtime (Version: 15.4.5722.2) Messenger Companion (Version: 15.4.3502.0922) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319) Microsoft Application Error Reporting (Version: 12.0.6012.5000) Microsoft IntelliPoint 8.2 (Version: 8.20.468.0) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000) Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000) Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Single Image 2010 (Version: 14.0.6029.1000) Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Security Client (Version: 4.2.0223.1) Microsoft Security Essentials (Version: 4.2.223.1) Microsoft Silverlight (Version: 5.1.20125.0) Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) MotoCast (Version: 2.0.31) MotoHelper MergeModules (Version: 1.2.0) Motorola Device Manager (Version: 2.3.7) Motorola Device Software Update (Version: 13.02.1401) MOTOROLA MEDIA LINK (Version: 1.9.0002.0) Motorola Mobile Drivers Installation 5.9.0 (Version: 5.9.0) MSVCRT (Version: 15.4.2862.0708) MSVCRT Redists (Version: 1.0) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0) MSXML 4.0 SP3 Parser (Version: 4.30.2100.0) Myst: Masterpiece Edition Native Instruments Battery 3 Native Instruments Battery 3 (Version: 3.2.2.633) Native Instruments Kontakt 3 Native Instruments Kontakt 3 (Version: 3.5.0.025) Native Instruments Massive Native Instruments Massive (Version: 1.3.0.2050) Native Instruments Service Center Native Instruments Service Center (Version: 2.2.6.676) Network (Version: 140.0.215.000) NF VST 32-bit Installer (Version: 1.0.11) NF VST 32-bit Installer (Version: 1.0.3) NF VST 32-bit Installer (Version: 3.0) NTRU TCG Software Stack (Version: 2.1.29) NVIDIA 3D Vision Controller Driver (Version: 270.61) NVIDIA 3D Vision Controller Driver 270.61 (Version: 270.61) NVIDIA 3D Vision Driver 270.61 (Version: 270.61) NVIDIA Control Panel 270.61 (Version: 270.61) NVIDIA Graphics Driver 270.61 (Version: 270.61) NVIDIA HD Audio Driver 1.2.22.1 (Version: 1.2.22.1) NVIDIA Install Application (Version: 2.270.54.0) NVIDIA nView 135.70 (Version: 135.70) NVIDIA nView Desktop Manager (Version: 6.14.10.13570) NVIDIA PhysX (Version: 9.10.0514) NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514) NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.7061) PACE License Support Win32 (Version: 2.0.0.0256) Pajama Sam No Need to Hide When It's Dark Outside PoiZone PowerDVD DX (Version: 8.3.6029) Preboot Manager (Version: 03.00.00.154) Private Information Manager (Version: 06.04.00.065) PS_AIO_07_C310_SW_Min (Version: 140.0.304.000) QuickTime (Version: 7.73.80.64) QuickTransfer (Version: 140.0.98.000) Reader 2.1 (Version: 2.1.2.1143) REAPER Redoptor 1.2.0 (Version: 1.2.0.0) rgc:audio sfz VSTi v1.96 Roxio Creator Audio (Version: 3.7.0) Roxio Creator Copy (Version: 3.7.0) Roxio Creator Data (Version: 3.7.0) Roxio Creator DE 10.3 (Version: 10.3) Roxio Creator DE 10.3 (Version: 3.7.0) Roxio Creator Tools (Version: 3.7.0) Roxio Express Labeler 3 (Version: 3.2.2) Roxio Update Manager (Version: 6.0.0) Sakura Sawer Scan (Version: 140.0.80.000) Screaming Frog SEO Spider (Version: 0.01) Security Wizards (Version: 01.07.00.026) Skype Click to Call (Version: 6.9.12585) Skype™ 6.0 (Version: 6.0.126) SmartWebPrinting (Version: 140.0.186.000) Softube Plug-Ins (VST 32-bit) SolutionCenter (Version: 140.0.214.000) Sonalksis Plug-in Manager 1.04 SoundToys Decapitator Native V4 SoundToys Little MicroShift V1 SoundToys Little Radiator V1 SoundToys Radiator V1 Spotify (HKCU Version: 0.8.3.222.g317ab79d) Spotify (Version: 0.5.2) Status (Version: 140.0.256.000) Steam (Version: 1.0.0.0) Steven Slate Steven Slate Drums EX Steven Slate Steven Slate Drums EX (Version: 1.0.0.001) Syntorus 1.0.0 (Version: 1.0.0.0) System Requirements Lab System Requirements Lab for Intel (Version: 4.5.3.0) Toolbox (Version: 140.0.428.000) Toraverb 1.2.1 (Version: 1.2.1.0) Toxic Biohazard TrainYourEars EQ Edition version 1.0 (Version: 1.0) TrayApp (Version: 140.0.212.000) Trusted Drive Manager (Version: 3.3.3.104) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition UPEK TouchChip Fingerprint Reader (Version: 1.2.0) Vegas Movie Studio HD 11.0 (Version: 11.0.29) Visual C++ Redistributables (Version: 1.3.0.8766) VoiceOver Kit (Version: 1.42.128.0) Wave Infrastructure Installer (Version: 07.01.31.0000) Wave Support Software (Version: 05.10.00.073) Waves Complete V8r13 (Version: 8.0.13) Waves Complete V9r6 (Version: 9.1.6) WebReg (Version: 140.0.212.017) WIDCOMM Bluetooth Software (Version: 6.3.0.3102) Winamp (Version: 5.63 ) Winamp Detector Plug-in (HKCU Version: 1.0.0.1) Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6) Windows Live Communications Platform (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3538.0513) Windows Live ID Sign-in Assistant (Version: 7.250.4232.0) Windows Live Installer (Version: 15.4.3502.0922) Windows Live Mail (Version: 15.4.3502.0922) Windows Live Mesh (Version: 15.4.3502.0922) Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2) Windows Live Messenger (Version: 15.4.3538.0513) Windows Live Messenger Companion Core (Version: 15.4.3502.0922) Windows Live MIME IFilter (Version: 15.4.3502.0922) Windows Live Movie Maker (Version: 15.4.3502.0922) Windows Live Photo Common (Version: 15.4.3502.0922) Windows Live Photo Gallery (Version: 15.4.3502.0922) Windows Live PIMT Platform (Version: 15.4.3508.1109) Windows Live Remote Client (Version: 15.4.5722.2) Windows Live Remote Client Resources (Version: 15.4.5722.2) Windows Live Remote Service (Version: 15.4.5722.2) Windows Live Remote Service Resources (Version: 15.4.5722.2) Windows Live SOXE (Version: 15.4.3502.0922) Windows Live SOXE Definitions (Version: 15.4.3502.0922) Windows Live UX Platform (Version: 15.4.3502.0922) Windows Live UX Platform Language Pack (Version: 15.4.3508.1109) Windows Live Writer (Version: 15.4.3502.0922) Windows Live Writer Resources (Version: 15.4.3502.0922) WinRAR 4.00 (32-bit) (Version: 4.00.0) ==================== Restore Points ========================= 04-07-2013 07:00:24 Scheduled Checkpoint ==================== Hosts content: ========================== 2009-07-13 19:04 - 2012-06-19 16:01 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost ==================== Scheduled Tasks (whitelisted) ============= Task: {13233751-8FD9-4EC1-84EC-92F651B86965} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => C:\Windows\system32\rundll32.exe [2009-07-13] (Microsoft Corporation) Task: {2C012ECE-D62F-4ABC-A80A-6DEB414A722A} - System32\Tasks\HP online update program => C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2009-11-18] (Hewlett-Packard) Task: {2EAC69AA-0649-4035-BD28-5C6EFC2F5338} - System32\Tasks\MotoCast Update => C:\Program Files\Motorola Mobility\MotoCast\LiveUpdate\MotoCastUpdate.exe [2012-07-24] () Task: {358DE912-D2A6-44B3-8712-91E1FAC56B3A} - System32\Tasks\Motorola Device Manager Update => C:\Program Files\Motorola Mobility\Motorola Device Manager\MotorolaDeviceManagerUpdate.exe [2012-10-23] () Task: {3F766C1F-3777-40D5-8E86-C2B79AD14827} - System32\Tasks\Motorola Device Manager Engine => C:\Program Files\Motorola Mobility\Motorola Device Manager\MotorolaDeviceManagerUpdate.exe [2012-10-23] () Task: {4BF251E4-DA72-4DEE-A2B2-4277914E1556} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: {55E7AE46-402C-49D0-9FE9-6E82E63F0F9B} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2011-04-14] (Google Inc.) Task: {83EAAE23-5EA8-436C-A40E-E177016D9EB5} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2012-06-22] (Piriform Ltd) Task: {8BF5324B-C79F-4A7F-99DC-98C21001AEC0} - System32\Tasks\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan => c:\Program Files\Microsoft Security Client\MpCmdRun.exe [2013-01-27] () Task: {8F949BEC-87B1-4A77-88A8-FA1669E89E57} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2011-04-14] (Google Inc.) Task: {9419C600-CDD2-41C5-8CA9-F7B4CEC8D0F4} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-12] (Adobe Systems Incorporated) Task: {9AA78070-2C0F-4EBD-B42D-5B7BD1D64056} - System32\Tasks\Adobe online update program => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2011-03-30] (Adobe Systems Incorporated) Task: {9DA08F11-939B-489A-A7C9-423DE5FCF960} - System32\Tasks\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task Task: {A37FC253-91AB-4A8D-B493-95432F9D5CBD} - System32\Tasks\JavaUpdateSched => C:\Program Files\Common Files\Java\Java Update\jusched.exe No File Task: {A52D1528-2BAD-4642-89E7-6DAF55A85A0D} - System32\Tasks\Microsoft_Hardware_Launch_IPoint_exe => c:\Program Files\Microsoft IntelliPoint\IPoint.exe [2011-08-01] (Microsoft Corporation) Task: {BEFA5A83-C0E1-4BA7-A11C-C5BC20EE743C} - System32\Tasks\Microsoft\Windows\WindowsBackup\Windows Backup Monitor => C:\Windows\system32\sdclt.exe [2010-11-20] (Microsoft Corporation) Task: {F7C0B4A4-7C0E-4632-B7E9-F5BF4988417A} - System32\Tasks\Motorola Device Manager Initial Update => C:\Program Files\Motorola Mobility\Motorola Device Manager\MotorolaDeviceManagerUpdate.exe [2012-10-23] () Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe ==================== Faulty Device Manager Devices ============= Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Plus B209a-m Description: Photosmart Plus B209a-m Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Bluetooth Device (Personal Area Network) Description: Bluetooth Device (Personal Area Network) Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: BthPan Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Trend Micro NDIS 6.0 Filter Driver Description: Trend Micro NDIS 6.0 Filter Driver Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: tmlwf Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors: ================== Error: (07/09/2013 06:08:50 AM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (07/08/2013 06:36:57 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7216107 Error: (07/08/2013 06:36:57 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7216107 Error: (07/08/2013 06:36:57 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (07/08/2013 11:45:22 AM) (Source: Customer Experience Improvement Program) (User: ) Description: 90080108 Error: (07/07/2013 08:21:16 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (07/07/2013 07:50:16 PM) (Source: Windows Backup) (User: ) Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006). Error: (07/04/2013 10:51:53 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 4582155 Error: (07/04/2013 10:51:53 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4582155 Error: (07/04/2013 10:51:53 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second System errors: ============= Error: (07/09/2013 06:04:00 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/09/2013 06:04:00 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/09/2013 06:04:00 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/09/2013 06:03:59 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/09/2013 06:03:59 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/09/2013 06:03:59 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/09/2013 04:35:02 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/09/2013 04:35:02 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/09/2013 04:35:02 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/09/2013 04:34:48 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Microsoft Office Sessions: ========================= Error: (07/09/2013 06:08:50 AM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (07/08/2013 06:36:57 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7216107 Error: (07/08/2013 06:36:57 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7216107 Error: (07/08/2013 06:36:57 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (07/08/2013 11:45:22 AM) (Source: Customer Experience Improvement Program)(User: ) Description: 90080108 Error: (07/07/2013 08:21:16 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (07/07/2013 07:50:16 PM) (Source: Windows Backup)(User: ) Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006) Error: (07/04/2013 10:51:53 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 4582155 Error: (07/04/2013 10:51:53 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4582155 Error: (07/04/2013 10:51:53 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second ==================== Memory info =========================== Percentage of memory in use: 50% Total physical RAM: 3317.83 MB Available physical RAM: 1653.85 MB Total Pagefile: 6633.95 MB Available Pagefile: 4345.85 MB Total Virtual: 2047.88 MB Available Virtual: 1878.64 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:230.11 GB) (Free:15.06 GB) NTFS Drive d: (READER) (Fixed) (Total:2 GB) (Free:1.83 GB) NTFS Drive e: (USB DISK) (Removable) (Total:14.72 GB) (Free:14.59 GB) FAT32 ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 233 GB) (Disk ID: 0FAA21D8) Partition 1: (Not Active) - (Size=39 MB) - (Type=DE) Partition 2: (Active) - (Size=750 MB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=230 GB) - (Type=07 NTFS) Partition 4: (Not Active) - (Size=2 GB) - (Type=OF Extended) ======================================================== Disk: 1 (MBR Code: Windows XP) (Size: 15 GB) (Disk ID: C3072E18) Partition 1: (Active) - (Size=15 GB) - (Type=0C) ==================== End Of Log ============================

I still have the same issue: essentials deleting files I try to download & I cannot access essentials

E for backups is a drive I have at work. I tried to backup to a different drive tonight but it was too small. rebooted twice minitoolbox logs: MiniToolBox by Farbar Version: 16-06-2013 Ran by Cam (administrator) on 02-07-2013 at 19:15:35 Running from "C:\Users\Cam\Desktop\computer issues july 2013" Windows 7 Professional Service Pack 1 (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= Hosts content: ================================= 127.0.0.1 localhost ========================= IP Configuration: ================================ Intel® Centrino® Ultimate-N 6300 AGN = Wireless Network Connection (Connected) Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Hardware not present) Intel® 82577LM Gigabit Network Connection = Local Area Connection (Media disconnected) Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Cam-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : gateway.2wire.net Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-24-D7-71-67-4D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Intel® Centrino® Ultimate-N 6300 AGN Physical Address. . . . . . . . . : 00-24-D7-71-67-4C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::7f:76c:e1b6:b483%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Tuesday, July 02, 2013 7:11:22 PM Lease Expires . . . . . . . . . . : Wednesday, July 03, 2013 7:11:23 PM Default Gateway . . . . . . . . . : 192.168.1.254 DHCP Server . . . . . . . . . . . : 192.168.1.254 DHCPv6 IAID . . . . . . . . . . . : 234890455 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-96-79-0E-5C-26-0A-26-71-0A DNS Servers . . . . . . . . . . . : 192.168.1.254 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : RavenIOS.com Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection Physical Address. . . . . . . . . : 5C-26-0A-26-71-0A DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1437:59f:3f57:febe(Preferred) Link-local IPv6 Address . . . . . : fe80::1437:59f:3f57:febe%113(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter isatap.gateway.2wire.net: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Microsoft ISATAP Adapter #97 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: home Address: 192.168.1.254 Name: google.com Addresses: 2607:f8b0:4010:801::100e 74.125.239.34 74.125.239.35 74.125.239.36 74.125.239.37 74.125.239.38 74.125.239.39 74.125.239.40 74.125.239.41 74.125.239.46 74.125.239.32 74.125.239.33 Pinging google.com [74.125.239.35] with 32 bytes of data: Reply from 74.125.239.35: bytes=32 time=15ms TTL=55 Reply from 74.125.239.35: bytes=32 time=14ms TTL=55 Ping statistics for 74.125.239.35: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 15ms, Average = 14ms Server: home Address: 192.168.1.254 Name: yahoo.com Addresses: 98.139.183.24 206.190.36.45 98.138.253.109 Pinging yahoo.com [206.190.36.45] with 32 bytes of data: Reply from 206.190.36.45: bytes=32 time=40ms TTL=50 Reply from 206.190.36.45: bytes=32 time=112ms TTL=50 Ping statistics for 206.190.36.45: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 40ms, Maximum = 112ms, Average = 76ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 16...00 24 d7 71 67 4d ......Microsoft Virtual WiFi Miniport Adapter 12...00 24 d7 71 67 4c ......Intel® Centrino® Ultimate-N 6300 AGN 10...5c 26 0a 26 71 0a ......Intel® 82577LM Gigabit Network Connection 1...........................Software Loopback Interface 1 113...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface 115...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #97 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.1.0 255.255.255.0 On-link 192.168.1.65 281 192.168.1.65 255.255.255.255 On-link 192.168.1.65 281 192.168.1.255 255.255.255.255 On-link 192.168.1.65 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.1.65 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.1.65 281 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 113 58 ::/0 On-link 1 306 ::1/128 On-link 113 58 2001::/32 On-link 113 306 2001:0:4137:9e76:1437:59f:3f57:febe/128 On-link 12 281 fe80::/64 On-link 113 306 fe80::/64 On-link 12 281 fe80::7f:76c:e1b6:b483/128 On-link 113 306 fe80::1437:59f:3f57:febe/128 On-link 1 306 ff00::/8 On-link 113 306 ff00::/8 On-link 12 281 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation) Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation) Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 05 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation) Catalog5 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog5 07 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation) Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (07/02/2013 06:20:57 PM) (Source: Windows Backup) (User: ) Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005). Error: (07/02/2013 08:29:37 AM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (07/01/2013 06:31:44 PM) (Source: Application Error) (User: ) Description: Faulting application name: Acrobat.exe, version: 10.1.1.33, time stamp: 0x4e64e9d5 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x14d0 Faulting application start time: 0xAcrobat.exe0 Faulting application path: Acrobat.exe1 Faulting module path: Acrobat.exe2 Report Id: Acrobat.exe3 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 07:00:01 PM) (Source: Windows Backup) (User: ) Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006). Error: (06/30/2013 01:09:34 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7129 System errors: ============= Error: (07/02/2013 07:12:44 PM) (Source: Service Control Manager) (User: ) Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: %%0 Error: (07/02/2013 07:12:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/02/2013 07:12:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/02/2013 07:12:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/02/2013 07:12:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/02/2013 07:12:34 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/02/2013 07:12:34 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/02/2013 07:12:23 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/02/2013 07:12:23 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/02/2013 07:12:23 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Microsoft Office Sessions: ========================= Error: (07/02/2013 06:20:57 PM) (Source: Windows Backup)(User: ) Description: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005) Error: (07/02/2013 08:29:37 AM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (07/01/2013 06:31:44 PM) (Source: Application Error)(User: ) Description: Acrobat.exe10.1.1.334e64e9d5unknown0.0.0.000000000c00000050000000014d001ce768aaa3074e4C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exeunknown273d5664-e2b7-11e2-b459-5c260a26710a Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 07:00:01 PM) (Source: Windows Backup)(User: ) Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006) Error: (06/30/2013 01:09:34 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7129 =========================== Installed Programs ============================ 32 Bit HP CIO Components Installer (Version: 7.1.8) AccelerometerP11 (Version: 2.00.00.12) Adobe Acrobat X Standard (Version: 10.1.1) Adobe AIR (Version: 3.4.0.2710) Adobe Digital Editions Adobe Flash Player 11 ActiveX (Version: 11.7.700.224) Amazon Kindle Amazon MP3 Downloader 1.0.17 (Version: 1.0.17) Apple Application Support (Version: 2.3.4) Apple Mobile Device Support (Version: 6.1.0.13) Apple Software Update (Version: 2.1.3.127) ASPlayer version 1 (Version: 1) Beatport Downloader (Version: 1.4) BeatportDownloader (Version: 1.003) BioAPI Framework (Version: 1.0.1) Bonjour (Version: 3.0.0.10) Botanicula (Version: 1.0) BufferChm (Version: 140.0.212.000) C310 (Version: 140.0.304.000) CanoScan LiDE 90 CCleaner (Version: 3.20) D3DX10 (Version: 15.4.2368.0902) Decimort 1.2.0 (Version: 1.2.0.0) Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell Control Point (Version: 1.6.468.86) Dell ControlPoint Security Manager (Version: 1.6.468.86) Dell ControlVault Host Components Installer (Version: 1.7.459.360) Dell Driver Download Manager (Version: 2.1.0.0) Dell Edoc Viewer (Version: 1.0.0) Dell Embassy Trust Suite by Wave Systems (Version: 03.05.04.002) Dell Security Device Driver Pack (Version: 1.4.055) Dell System Manager (Version: 1.5.00000) Dell Touchpad (Version: 7.1007.101.210) Dell Webcam Central (Version: 1.40.28) Destinations (Version: 140.0.77.000) Devastor 1.2.0 (Version: 1.2.0.0) DeviceDiscovery (Version: 140.0.212.000) Document Manager Lite (Version: 06.09.00.159) Dropbox (Version: 2.0.22) Drumaxx EKS Pro Demo EMBASSY Security Center (Version: 04.00.00.101) EMBASSY Security Setup (Version: 04.00.00.090) Empress Tremolo Plugin 1.00 ERUNT 1.1j ESC Home Page Plugin (Version: 04.00.00.018) ESET Online Scanner v3 EZdrummer (Version: 1.2.1) EZXClaustrophobic (Version: 1.1.2) EZXCocktail (Version: 1.2.3) EZXFunkmasters (Version: 1.0.0) EZXVintage (Version: 1.1.2) FabFilter Micro 1.02 FabFilter One 3.13 FabFilter Pro-C 1.15 FabFilter Pro-DS 1.02 FabFilter Timeless 2.02 FabFilter Twin 2.11 FabFilter Volcano 2.11 Fazortan 1.2.0 (Version: 1.2.0.0) FileZilla Client 3.6.0.2 (Version: 3.6.0.2) FL Studio 10 Flux_PureLimiterII (Version: 2.3.4.11942) Gemalto (Version: 01.01.00.0000) GIMP 2.8.0 (Version: 2.8.0) Google Earth (Version: 7.1.1.1580) Google Toolbar for Internet Explorer (Version: 1.0.0) Google Toolbar for Internet Explorer (Version: 7.5.4209.2358) Google Update Helper (Version: 1.3.21.145) GPBaseService2 (Version: 140.0.211.000) Hardcore HP Customer Participation Program 14.0 (Version: 14.0) HP Imaging Device Functions 14.0 (Version: 14.0) HP Photo Creations (Version: 1.0.0.2024) HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0) HP Smart Web Printing 4.60 (Version: 4.60) HP Solution Center 14.0 (Version: 14.0) HP Update (Version: 5.002.002.002) HPAppStudio (Version: 140.0.95.000) HPPhotoGadget (Version: 140.0.524.000) HPProductAssistant (Version: 140.0.212.000) IL Download Manager iLok Client Helper (Version: 5.9.1) Intel PROSet Wireless Intel® Network Connections 16.8.46.0 (Version: 16.8.46.0) Intel® PROSet/Wireless WiFi Software (Version: 14.2.0000) Intel® Rapid Storage Technology (Version: 10.8.0.1003) Interlok driver setup x32 (Version: 5.9.1) iTunes (Version: 11.0.4.4) join.me (Version: 1.9.2.216) Junk Mail filter update (Version: 15.4.3502.0922) LatencyMon 2.03 LPD8 Editor Machinarium (Version: 23.10.09) Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300) MarketResearch (Version: 140.0.212.000) Melodyne Runtime 4.1 (x86) (Version: 1.0.0) Melodyne Runtime 4.1 (x86) (Version: 1.0.1) Melodyne singletrack (Version: 2.00.0105) Mesh Runtime (Version: 15.4.5722.2) Messenger Companion (Version: 15.4.3502.0922) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319) Microsoft Application Error Reporting (Version: 12.0.6012.5000) Microsoft IntelliPoint 8.2 (Version: 8.20.468.0) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000) Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000) Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Single Image 2010 (Version: 14.0.6029.1000) Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Security Client (Version: 4.2.0223.1) Microsoft Security Essentials (Version: 4.2.223.1) Microsoft Silverlight (Version: 5.1.20125.0) Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) MotoCast (Version: 2.0.31) MotoHelper MergeModules (Version: 1.2.0) Motorola Device Manager (Version: 2.3.7) Motorola Device Software Update (Version: 13.02.1401) MOTOROLA MEDIA LINK (Version: 1.9.0002.0) Motorola Mobile Drivers Installation 5.9.0 (Version: 5.9.0) MSVCRT (Version: 15.4.2862.0708) MSVCRT Redists (Version: 1.0) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0) MSXML 4.0 SP3 Parser (Version: 4.30.2100.0) Myst: Masterpiece Edition Native Instruments Battery 3 Native Instruments Battery 3 (Version: 3.2.2.633) Native Instruments Kontakt 3 Native Instruments Kontakt 3 (Version: 3.5.0.025) Native Instruments Massive Native Instruments Massive (Version: 1.3.0.2050) Native Instruments Service Center Native Instruments Service Center (Version: 2.2.6.676) Network (Version: 140.0.215.000) NF VST 32-bit Installer (Version: 1.0.11) NF VST 32-bit Installer (Version: 1.0.3) NF VST 32-bit Installer (Version: 3.0) NTRU TCG Software Stack (Version: 2.1.29) NVIDIA 3D Vision Controller Driver (Version: 270.61) NVIDIA 3D Vision Controller Driver 270.61 (Version: 270.61) NVIDIA 3D Vision Driver 270.61 (Version: 270.61) NVIDIA Control Panel 270.61 (Version: 270.61) NVIDIA Graphics Driver 270.61 (Version: 270.61) NVIDIA HD Audio Driver 1.2.22.1 (Version: 1.2.22.1) NVIDIA Install Application (Version: 2.270.54.0) NVIDIA nView 135.70 (Version: 135.70) NVIDIA nView Desktop Manager (Version: 6.14.10.13570) NVIDIA PhysX (Version: 9.10.0514) NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514) NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.7061) PACE License Support Win32 (Version: 2.0.0.0256) Pajama Sam No Need to Hide When It's Dark Outside PoiZone PowerDVD DX (Version: 8.3.6029) Preboot Manager (Version: 03.00.00.154) Private Information Manager (Version: 06.04.00.065) PS_AIO_07_C310_SW_Min (Version: 140.0.304.000) QuickTime (Version: 7.73.80.64) QuickTransfer (Version: 140.0.98.000) Reader 2.1 (Version: 2.1.2.1143) REAPER Redoptor 1.2.0 (Version: 1.2.0.0) rgc:audio sfz VSTi v1.96 Roxio Creator Audio (Version: 3.7.0) Roxio Creator Copy (Version: 3.7.0) Roxio Creator Data (Version: 3.7.0) Roxio Creator DE 10.3 (Version: 10.3) Roxio Creator DE 10.3 (Version: 3.7.0) Roxio Creator Tools (Version: 3.7.0) Roxio Express Labeler 3 (Version: 3.2.2) Roxio Update Manager (Version: 6.0.0) Sakura Sawer Scan (Version: 140.0.80.000) Screaming Frog SEO Spider (Version: 0.01) Security Wizards (Version: 01.07.00.026) Skype Click to Call (Version: 6.9.12585) Skype™ 6.0 (Version: 6.0.126) SmartWebPrinting (Version: 140.0.186.000) Softube Plug-Ins (VST 32-bit) SolutionCenter (Version: 140.0.214.000) Sonalksis Plug-in Manager 1.04 SoundToys Decapitator Native V4 SoundToys Little MicroShift V1 SoundToys Little Radiator V1 SoundToys Radiator V1 Spotify (Version: 0.5.2) Spotify (Version: 0.8.3.222.g317ab79d) Status (Version: 140.0.256.000) Steam (Version: 1.0.0.0) Steven Slate Steven Slate Drums EX Steven Slate Steven Slate Drums EX (Version: 1.0.0.001) Syntorus 1.0.0 (Version: 1.0.0.0) System Requirements Lab System Requirements Lab for Intel (Version: 4.5.3.0) Toolbox (Version: 140.0.428.000) Toraverb 1.2.1 (Version: 1.2.1.0) Toxic Biohazard TrainYourEars EQ Edition version 1.0 (Version: 1.0) TrayApp (Version: 140.0.212.000) Trusted Drive Manager (Version: 3.3.3.104) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition UPEK TouchChip Fingerprint Reader (Version: 1.2.0) Vegas Movie Studio HD 11.0 (Version: 11.0.29) Visual C++ Redistributables (Version: 1.3.0.8766) VoiceOver Kit (Version: 1.42.128.0) Wave Infrastructure Installer (Version: 07.01.31.0000) Wave Support Software (Version: 05.10.00.073) Waves Complete V8r13 (Version: 8.0.13) Waves Complete V9r6 (Version: 9.1.6) WebReg (Version: 140.0.212.017) WIDCOMM Bluetooth Software (Version: 6.3.0.3102) Winamp (Version: 5.63 ) Winamp Detector Plug-in (Version: 1.0.0.1) Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6) Windows Live Communications Platform (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3538.0513) Windows Live ID Sign-in Assistant (Version: 7.250.4232.0) Windows Live Installer (Version: 15.4.3502.0922) Windows Live Mail (Version: 15.4.3502.0922) Windows Live Mesh (Version: 15.4.3502.0922) Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2) Windows Live Messenger (Version: 15.4.3538.0513) Windows Live Messenger Companion Core (Version: 15.4.3502.0922) Windows Live MIME IFilter (Version: 15.4.3502.0922) Windows Live Movie Maker (Version: 15.4.3502.0922) Windows Live Photo Common (Version: 15.4.3502.0922) Windows Live Photo Gallery (Version: 15.4.3502.0922) Windows Live PIMT Platform (Version: 15.4.3508.1109) Windows Live Remote Client (Version: 15.4.5722.2) Windows Live Remote Client Resources (Version: 15.4.5722.2) Windows Live Remote Service (Version: 15.4.5722.2) Windows Live Remote Service Resources (Version: 15.4.5722.2) Windows Live SOXE (Version: 15.4.3502.0922) Windows Live SOXE Definitions (Version: 15.4.3502.0922) Windows Live UX Platform (Version: 15.4.3502.0922) Windows Live UX Platform Language Pack (Version: 15.4.3508.1109) Windows Live Writer (Version: 15.4.3502.0922) Windows Live Writer Resources (Version: 15.4.3502.0922) WinRAR 4.00 (32-bit) (Version: 4.00.0) ========================= Devices: ================================ Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Plus B209a-m Description: Photosmart Plus B209a-m Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Bluetooth Device (Personal Area Network) Description: Bluetooth Device (Personal Area Network) Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: BthPan Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Trend Micro NDIS 6.0 Filter Driver Description: Trend Micro NDIS 6.0 Filter Driver Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: tmlwf Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ========================= Memory info: =================================== Percentage of memory in use: 39% Total physical RAM: 3317.83 MB Available physical RAM: 1990.75 MB Total Pagefile: 6633.95 MB Available Pagefile: 5243.14 MB Total Virtual: 2047.88 MB Available Virtual: 1924.38 MB ========================= Partitions: ===================================== 1 Drive c: (OS) (Fixed) (Total:230.11 GB) (Free:16.23 GB) NTFS 2 Drive d: (READER) (Fixed) (Total:2 GB) (Free:1.83 GB) NTFS ========================= Users: ======================================== User accounts for \\CAM-PC Administrator Cam Guest ========================= Minidump Files ================================== No minidump file found **** End of log ****

I found a way to get the iTunes installer. here is minitoolbox log. Thx again for all the help MiniToolBox by Farbar Version: 16-06-2013 Ran by Cam (administrator) on 01-07-2013 at 19:48:26 Running from "C:\Users\Cam\Desktop\computer issues july 2013" Windows 7 Professional Service Pack 1 (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= Hosts content: ================================= 127.0.0.1 localhost ========================= IP Configuration: ================================ Intel® Centrino® Ultimate-N 6300 AGN = Wireless Network Connection (Connected) Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Hardware not present) Intel® 82577LM Gigabit Network Connection = Local Area Connection (Media disconnected) Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Cam-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : gateway.2wire.net Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-24-D7-71-67-4D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Intel® Centrino® Ultimate-N 6300 AGN Physical Address. . . . . . . . . : 00-24-D7-71-67-4C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::7f:76c:e1b6:b483%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, July 01, 2013 7:34:27 PM Lease Expires . . . . . . . . . . : Tuesday, July 02, 2013 7:34:27 PM Default Gateway . . . . . . . . . : 192.168.1.254 DHCP Server . . . . . . . . . . . : 192.168.1.254 DHCPv6 IAID . . . . . . . . . . . : 234890455 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-96-79-0E-5C-26-0A-26-71-0A DNS Servers . . . . . . . . . . . : 192.168.1.254 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : RavenIOS.com Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection Physical Address. . . . . . . . . : 5C-26-0A-26-71-0A DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c55:a9d:3f57:febe(Preferred) Link-local IPv6 Address . . . . . : fe80::3c55:a9d:3f57:febe%113(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter isatap.gateway.2wire.net: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Microsoft ISATAP Adapter #97 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: home Address: 192.168.1.254 Name: google.com Addresses: 2607:f8b0:4010:801::100e 74.125.239.37 74.125.239.38 74.125.239.39 74.125.239.40 74.125.239.41 74.125.239.46 74.125.239.32 74.125.239.33 74.125.239.34 74.125.239.35 74.125.239.36 Pinging google.com [74.125.239.41] with 32 bytes of data: Reply from 74.125.239.41: bytes=32 time=14ms TTL=54 Reply from 74.125.239.41: bytes=32 time=16ms TTL=54 Ping statistics for 74.125.239.41: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 16ms, Average = 15ms Server: home Address: 192.168.1.254 Name: yahoo.com Addresses: 206.190.36.45 98.138.253.109 98.139.183.24 Pinging yahoo.com [98.138.253.109] with 32 bytes of data: Reply from 98.138.253.109: bytes=32 time=94ms TTL=49 Reply from 98.138.253.109: bytes=32 time=94ms TTL=49 Ping statistics for 98.138.253.109: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 94ms, Maximum = 94ms, Average = 94ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 16...00 24 d7 71 67 4d ......Microsoft Virtual WiFi Miniport Adapter 12...00 24 d7 71 67 4c ......Intel® Centrino® Ultimate-N 6300 AGN 10...5c 26 0a 26 71 0a ......Intel® 82577LM Gigabit Network Connection 1...........................Software Loopback Interface 1 113...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface 115...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #97 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.1.0 255.255.255.0 On-link 192.168.1.65 281 192.168.1.65 255.255.255.255 On-link 192.168.1.65 281 192.168.1.255 255.255.255.255 On-link 192.168.1.65 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.1.65 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.1.65 281 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 113 58 ::/0 On-link 1 306 ::1/128 On-link 113 58 2001::/32 On-link 113 306 2001:0:4137:9e76:3c55:a9d:3f57:febe/128 On-link 12 281 fe80::/64 On-link 113 306 fe80::/64 On-link 12 281 fe80::7f:76c:e1b6:b483/128 On-link 113 306 fe80::3c55:a9d:3f57:febe/128 On-link 1 306 ff00::/8 On-link 113 306 ff00::/8 On-link 12 281 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation) Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation) Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 05 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation) Catalog5 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog5 07 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation) Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (07/01/2013 06:31:44 PM) (Source: Application Error) (User: ) Description: Faulting application name: Acrobat.exe, version: 10.1.1.33, time stamp: 0x4e64e9d5 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x14d0 Faulting application start time: 0xAcrobat.exe0 Faulting application path: Acrobat.exe1 Faulting module path: Acrobat.exe2 Report Id: Acrobat.exe3 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 07:00:01 PM) (Source: Windows Backup) (User: ) Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006). Error: (06/30/2013 01:09:34 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 10:52:32 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 6131 System errors: ============= Error: (07/01/2013 07:35:44 PM) (Source: Service Control Manager) (User: ) Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: %%0 Error: (07/01/2013 07:35:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/01/2013 07:35:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/01/2013 07:35:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/01/2013 07:35:34 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/01/2013 07:35:34 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/01/2013 07:35:34 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/01/2013 07:35:25 PM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/01/2013 07:35:25 PM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/01/2013 07:35:25 PM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Microsoft Office Sessions: ========================= Error: (07/01/2013 06:31:44 PM) (Source: Application Error)(User: ) Description: Acrobat.exe10.1.1.334e64e9d5unknown0.0.0.000000000c00000050000000014d001ce768aaa3074e4C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exeunknown273d5664-e2b7-11e2-b459-5c260a26710a Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 07:00:01 PM) (Source: Windows Backup)(User: ) Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006) Error: (06/30/2013 01:09:34 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 10:52:32 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 6131 =========================== Installed Programs ============================ 32 Bit HP CIO Components Installer (Version: 7.1.8) AccelerometerP11 (Version: 2.00.00.12) Adobe Acrobat X Standard (Version: 10.1.1) Adobe AIR (Version: 3.4.0.2710) Adobe Digital Editions Adobe Flash Player 11 ActiveX (Version: 11.7.700.224) Amazon Kindle Amazon MP3 Downloader 1.0.17 (Version: 1.0.17) Apple Application Support (Version: 2.3.4) Apple Mobile Device Support (Version: 6.1.0.13) Apple Software Update (Version: 2.1.3.127) ASPlayer version 1 (Version: 1) Beatport Downloader (Version: 1.4) BeatportDownloader (Version: 1.003) BioAPI Framework (Version: 1.0.1) Bonjour (Version: 3.0.0.10) Botanicula (Version: 1.0) BufferChm (Version: 140.0.212.000) C310 (Version: 140.0.304.000) CanoScan LiDE 90 CCleaner (Version: 3.20) D3DX10 (Version: 15.4.2368.0902) Decimort 1.2.0 (Version: 1.2.0.0) Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell Control Point (Version: 1.6.468.86) Dell ControlPoint Security Manager (Version: 1.6.468.86) Dell ControlVault Host Components Installer (Version: 1.7.459.360) Dell Driver Download Manager (Version: 2.1.0.0) Dell Edoc Viewer (Version: 1.0.0) Dell Embassy Trust Suite by Wave Systems (Version: 03.05.04.002) Dell Security Device Driver Pack (Version: 1.4.055) Dell System Manager (Version: 1.5.00000) Dell Touchpad (Version: 7.1007.101.210) Dell Webcam Central (Version: 1.40.28) Destinations (Version: 140.0.77.000) Devastor 1.2.0 (Version: 1.2.0.0) DeviceDiscovery (Version: 140.0.212.000) Document Manager Lite (Version: 06.09.00.159) Dropbox (Version: 2.0.22) Drumaxx EKS Pro Demo EMBASSY Security Center (Version: 04.00.00.101) EMBASSY Security Setup (Version: 04.00.00.090) Empress Tremolo Plugin 1.00 ERUNT 1.1j ESC Home Page Plugin (Version: 04.00.00.018) ESET Online Scanner v3 EZdrummer (Version: 1.2.1) EZXClaustrophobic (Version: 1.1.2) EZXCocktail (Version: 1.2.3) EZXFunkmasters (Version: 1.0.0) EZXVintage (Version: 1.1.2) FabFilter Micro 1.02 FabFilter One 3.13 FabFilter Pro-C 1.15 FabFilter Pro-DS 1.02 FabFilter Timeless 2.02 FabFilter Twin 2.11 FabFilter Volcano 2.11 Fazortan 1.2.0 (Version: 1.2.0.0) FileZilla Client 3.6.0.2 (Version: 3.6.0.2) FL Studio 10 Flux_PureLimiterII (Version: 2.3.4.11942) Gemalto (Version: 01.01.00.0000) GIMP 2.8.0 (Version: 2.8.0) Google Earth (Version: 7.1.1.1580) Google Toolbar for Internet Explorer (Version: 1.0.0) Google Toolbar for Internet Explorer (Version: 7.5.4209.2358) Google Update Helper (Version: 1.3.21.145) GPBaseService2 (Version: 140.0.211.000) Hardcore HP Customer Participation Program 14.0 (Version: 14.0) HP Imaging Device Functions 14.0 (Version: 14.0) HP Photo Creations (Version: 1.0.0.2024) HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0) HP Smart Web Printing 4.60 (Version: 4.60) HP Solution Center 14.0 (Version: 14.0) HP Update (Version: 5.002.002.002) HPAppStudio (Version: 140.0.95.000) HPPhotoGadget (Version: 140.0.524.000) HPProductAssistant (Version: 140.0.212.000) IL Download Manager iLok Client Helper (Version: 5.9.1) Intel PROSet Wireless Intel® Network Connections 16.8.46.0 (Version: 16.8.46.0) Intel® PROSet/Wireless WiFi Software (Version: 14.2.0000) Intel® Rapid Storage Technology (Version: 10.8.0.1003) Interlok driver setup x32 (Version: 5.9.1) iTunes (Version: 11.0.4.4) join.me (Version: 1.9.1.204) Junk Mail filter update (Version: 15.4.3502.0922) LatencyMon 2.03 LPD8 Editor Machinarium (Version: 23.10.09) Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300) MarketResearch (Version: 140.0.212.000) Melodyne Runtime 4.1 (x86) (Version: 1.0.0) Melodyne Runtime 4.1 (x86) (Version: 1.0.1) Melodyne singletrack (Version: 2.00.0105) Mesh Runtime (Version: 15.4.5722.2) Messenger Companion (Version: 15.4.3502.0922) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319) Microsoft Application Error Reporting (Version: 12.0.6012.5000) Microsoft IntelliPoint 8.2 (Version: 8.20.468.0) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000) 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(Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Plus B209a-m Description: Photosmart Plus B209a-m Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Bluetooth Device (Personal Area Network) Description: Bluetooth Device (Personal Area Network) Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: BthPan Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Trend Micro NDIS 6.0 Filter Driver Description: Trend Micro NDIS 6.0 Filter Driver Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: tmlwf Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ========================= Memory info: =================================== Percentage of memory in use: 39% Total physical RAM: 3317.83 MB Available physical RAM: 2008.28 MB Total Pagefile: 6633.95 MB Available Pagefile: 5207.1 MB Total Virtual: 2047.88 MB Available Virtual: 1924.38 MB ========================= Partitions: ===================================== 1 Drive c: (OS) (Fixed) (Total:230.11 GB) (Free:15.44 GB) NTFS 2 Drive d: (READER) (Fixed) (Total:2 GB) (Free:1.83 GB) NTFS ========================= Users: ======================================== User accounts for \\CAM-PC Administrator Cam Guest ========================= Minidump Files ================================== No minidump file found **** End of log ****

I don't have access to another computer until later in the week,. the essentials bug deleted the itunes installer. Is it critical to reinstall?

When I restarted it told me Unable to create folder: C\windows\ERDNT\AutoBackup\6-30-2013 Minitoolbox log: MiniToolBox by Farbar Version: 16-06-2013 Ran by Cam (administrator) on 01-07-2013 at 07:56:14 Running from "C:\Users\Cam\Desktop" Windows 7 Professional Service Pack 1 (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= Hosts content: ================================= 127.0.0.1 localhost ========================= IP Configuration: ================================ Intel® 82577LM Gigabit Network Connection = Local Area Connection (Connected) Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Hardware not present) Intel® Centrino® Ultimate-N 6300 AGN = Wireless Network Connection (Media disconnected) Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Cam-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : RavenIOS.com Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-24-D7-71-67-4D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Intel® Centrino® Ultimate-N 6300 AGN Physical Address. . . . . . . . . : 00-24-D7-71-67-4C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : RavenIOS.com Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection Physical Address. . . . . . . . . : 5C-26-0A-26-71-0A DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::d5a:59ed:f416:775f%10(Preferred) IPv4 Address. . . . . . . . . . . : 10.10.14.247(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, July 01, 2013 7:43:11 AM Lease Expires . . . . . . . . . . : Wednesday, July 31, 2013 7:43:11 AM Default Gateway . . . . . . . . . : 10.10.14.1 DHCP Server . . . . . . . . . . . : 10.10.14.1 DHCPv6 IAID . . . . . . . . . . . : 240920074 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-96-79-0E-5C-26-0A-26-71-0A DNS Servers . . . . . . . . . . . : 4.2.2.2 8.8.8.8 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:875:de5:f5f5:f108(Preferred) Link-local IPv6 Address . . . . . : fe80::875:de5:f5f5:f108%113(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter isatap.gateway.2wire.net: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #97 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.RavenIOS.com: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : RavenIOS.com Description . . . . . . . . . . . : Microsoft ISATAP Adapter #98 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{E6D9BC19-0108-41DB-913B-CE79BF994A56}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #99 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: b.resolvers.Level3.net Address: 4.2.2.2 Name: google.com Addresses: 2404:6800:4005:c00::8b 173.194.127.6 173.194.127.3 173.194.127.5 173.194.127.7 173.194.127.4 173.194.127.9 173.194.127.14 173.194.127.8 173.194.127.1 173.194.127.2 173.194.127.0 Pinging google.com [173.194.127.6] with 32 bytes of data: Reply from 173.194.127.6: bytes=32 time=183ms TTL=50 Reply from 173.194.127.6: bytes=32 time=176ms TTL=50 Ping statistics for 173.194.127.6: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 176ms, Maximum = 183ms, Average = 179ms Server: b.resolvers.Level3.net Address: 4.2.2.2 Name: yahoo.com Addresses: 98.139.183.24 98.138.253.109 206.190.36.45 Pinging yahoo.com [206.190.36.45] with 32 bytes of data: Reply from 206.190.36.45: bytes=32 time=81ms TTL=51 Reply from 206.190.36.45: bytes=32 time=48ms TTL=51 Ping statistics for 206.190.36.45: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 48ms, Maximum = 81ms, Average = 64ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 16...00 24 d7 71 67 4d ......Microsoft Virtual WiFi Miniport Adapter 12...00 24 d7 71 67 4c ......Intel® Centrino® Ultimate-N 6300 AGN 10...5c 26 0a 26 71 0a ......Intel® 82577LM Gigabit Network Connection 1...........................Software Loopback Interface 1 113...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface 115...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #97 116...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #98 117...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #99 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 10.10.14.1 10.10.14.247 20 10.10.14.0 255.255.255.0 On-link 10.10.14.247 276 10.10.14.247 255.255.255.255 On-link 10.10.14.247 276 10.10.14.255 255.255.255.255 On-link 10.10.14.247 276 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 10.10.14.247 276 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 10.10.14.247 276 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 113 58 ::/0 On-link 1 306 ::1/128 On-link 113 58 2001::/32 On-link 113 306 2001:0:4137:9e76:875:de5:f5f5:f108/128 On-link 10 276 fe80::/64 On-link 113 306 fe80::/64 On-link 113 306 fe80::875:de5:f5f5:f108/128 On-link 10 276 fe80::d5a:59ed:f416:775f/128 On-link 1 306 ff00::/8 On-link 113 306 ff00::/8 On-link 10 276 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation) Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation) Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 05 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation) Catalog5 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog5 07 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation) Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) Catalog9 41 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 07:00:01 PM) (Source: Windows Backup) (User: ) Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006). Error: (06/30/2013 01:09:34 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 10:52:32 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 6131 Error: (06/30/2013 10:52:32 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 6131 System errors: ============= Error: (07/01/2013 07:43:13 AM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/01/2013 07:43:13 AM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/01/2013 07:43:13 AM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/01/2013 07:42:42 AM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/01/2013 07:42:42 AM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/01/2013 07:42:42 AM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/01/2013 06:48:04 AM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Error: (07/01/2013 06:48:04 AM) (Source: Service Control Manager) (User: ) Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 Error: (07/01/2013 06:48:04 AM) (Source: PNRPSvc) (User: ) Description: 0x80630801 Error: (07/01/2013 04:31:19 AM) (Source: Service Control Manager) (User: ) Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 Microsoft Office Sessions: ========================= Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3272418 Error: (07/01/2013 07:42:37 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 07:00:01 PM) (Source: Windows Backup)(User: ) Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006) Error: (06/30/2013 01:09:34 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 7129 Error: (06/30/2013 10:52:33 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (06/30/2013 10:52:32 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 6131 Error: (06/30/2013 10:52:32 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 6131 =========================== Installed Programs ============================ 32 Bit HP CIO Components Installer (Version: 7.1.8) AccelerometerP11 (Version: 2.00.00.12) Adobe Acrobat X Standard (Version: 10.1.1) Adobe AIR (Version: 3.4.0.2710) Adobe Digital Editions Adobe Flash Player 11 ActiveX (Version: 11.7.700.224) Amazon Kindle Amazon MP3 Downloader 1.0.17 (Version: 1.0.17) Apple Application Support (Version: 2.3.4) Apple Mobile Device Support (Version: 6.1.0.13) Apple Software Update (Version: 2.1.3.127) ASPlayer version 1 (Version: 1) Beatport Downloader (Version: 1.4) BeatportDownloader (Version: 1.003) BioAPI Framework (Version: 1.0.1) Bonjour (Version: 3.0.0.10) Botanicula (Version: 1.0) BufferChm (Version: 140.0.212.000) C310 (Version: 140.0.304.000) CanoScan LiDE 90 CCleaner (Version: 3.20) D3DX10 (Version: 15.4.2368.0902) Decimort 1.2.0 (Version: 1.2.0.0) Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell Control Point (Version: 1.6.468.86) Dell ControlPoint Security Manager (Version: 1.6.468.86) Dell ControlVault Host Components Installer (Version: 1.7.459.360) Dell Driver Download Manager (Version: 2.1.0.0) Dell Edoc Viewer (Version: 1.0.0) Dell Embassy Trust Suite by Wave Systems (Version: 03.05.04.002) Dell Security Device Driver Pack (Version: 1.4.055) Dell System Manager (Version: 1.5.00000) Dell Touchpad (Version: 7.1007.101.210) Dell Webcam Central (Version: 1.40.28) Destinations (Version: 140.0.77.000) Devastor 1.2.0 (Version: 1.2.0.0) DeviceDiscovery (Version: 140.0.212.000) Document Manager Lite (Version: 06.09.00.159) Dropbox (Version: 2.0.22) Drumaxx EKS Pro Demo EMBASSY Security Center (Version: 04.00.00.101) EMBASSY Security Setup (Version: 04.00.00.090) Empress Tremolo Plugin 1.00 ERUNT 1.1j ESC Home Page Plugin (Version: 04.00.00.018) ESET Online Scanner v3 EZdrummer (Version: 1.2.1) EZXClaustrophobic (Version: 1.1.2) EZXCocktail (Version: 1.2.3) EZXFunkmasters (Version: 1.0.0) EZXVintage (Version: 1.1.2) FabFilter Micro 1.02 FabFilter One 3.13 FabFilter Pro-C 1.15 FabFilter Pro-DS 1.02 FabFilter Timeless 2.02 FabFilter Twin 2.11 FabFilter Volcano 2.11 Fazortan 1.2.0 (Version: 1.2.0.0) FileZilla Client 3.6.0.2 (Version: 3.6.0.2) FL Studio 10 Flux_PureLimiterII (Version: 2.3.4.11942) Gemalto (Version: 01.01.00.0000) GIMP 2.8.0 (Version: 2.8.0) Google Earth (Version: 7.1.1.1580) Google Toolbar for Internet Explorer (Version: 1.0.0) Google Toolbar for Internet Explorer (Version: 7.5.4209.2358) Google Update Helper (Version: 1.3.21.145) GPBaseService2 (Version: 140.0.211.000) Hardcore HP Customer Participation Program 14.0 (Version: 14.0) HP Imaging Device Functions 14.0 (Version: 14.0) HP Photo Creations (Version: 1.0.0.2024) HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0) HP Smart Web Printing 4.60 (Version: 4.60) HP Solution Center 14.0 (Version: 14.0) HP Update (Version: 5.002.002.002) HPAppStudio (Version: 140.0.95.000) HPPhotoGadget (Version: 140.0.524.000) HPProductAssistant (Version: 140.0.212.000) IL Download Manager iLok Client Helper (Version: 5.9.1) Intel PROSet Wireless Intel® Network Connections 16.8.46.0 (Version: 16.8.46.0) Intel® PROSet/Wireless WiFi Software (Version: 14.2.0000) Intel® Rapid Storage Technology (Version: 10.8.0.1003) Interlok driver setup x32 (Version: 5.9.1) iTunes (Version: 11.0.4.4) join.me (Version: 1.9.1.204) Junk Mail filter update (Version: 15.4.3502.0922) LatencyMon 2.03 LPD8 Editor Machinarium (Version: 23.10.09) Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300) MarketResearch (Version: 140.0.212.000) Melodyne Runtime 4.1 (x86) (Version: 1.0.0) Melodyne Runtime 4.1 (x86) (Version: 1.0.1) Melodyne singletrack (Version: 2.00.0105) Mesh Runtime (Version: 15.4.5722.2) Messenger Companion (Version: 15.4.3502.0922) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319) Microsoft Application Error Reporting (Version: 12.0.6012.5000) Microsoft IntelliPoint 8.2 (Version: 8.20.468.0) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000) Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000) Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000) Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Office Single Image 2010 (Version: 14.0.6029.1000) Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000) Microsoft Security Client (Version: 4.2.0223.1) Microsoft Security Essentials (Version: 4.2.223.1) Microsoft Silverlight (Version: 5.1.20125.0) Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) MotoCast (Version: 2.0.31) MotoHelper MergeModules (Version: 1.2.0) Motorola Device Manager (Version: 2.3.7) Motorola Device Software Update (Version: 13.02.1401) MOTOROLA MEDIA LINK (Version: 1.9.0002.0) Motorola Mobile Drivers Installation 5.9.0 (Version: 5.9.0) MSVCRT (Version: 15.4.2862.0708) MSVCRT Redists (Version: 1.0) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0) MSXML 4.0 SP3 Parser (Version: 4.30.2100.0) Myst: Masterpiece Edition Native Instruments Battery 3 Native Instruments Battery 3 (Version: 3.2.2.633) Native Instruments Kontakt 3 Native Instruments Kontakt 3 (Version: 3.5.0.025) Native Instruments Massive Native Instruments Massive (Version: 1.3.0.2050) Native Instruments Service Center Native Instruments Service Center (Version: 2.2.6.676) Network (Version: 140.0.215.000) NF VST 32-bit Installer (Version: 1.0.11) NF VST 32-bit Installer (Version: 1.0.3) NF VST 32-bit Installer (Version: 3.0) NTRU TCG Software Stack (Version: 2.1.29) NVIDIA 3D Vision Controller Driver (Version: 270.61) NVIDIA 3D Vision Controller Driver 270.61 (Version: 270.61) NVIDIA 3D Vision Driver 270.61 (Version: 270.61) NVIDIA Control Panel 270.61 (Version: 270.61) NVIDIA Graphics Driver 270.61 (Version: 270.61) NVIDIA HD Audio Driver 1.2.22.1 (Version: 1.2.22.1) NVIDIA Install Application (Version: 2.270.54.0) NVIDIA nView 135.70 (Version: 135.70) NVIDIA nView Desktop Manager (Version: 6.14.10.13570) NVIDIA PhysX (Version: 9.10.0514) NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514) NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.7061) PACE License Support Win32 (Version: 2.0.0.0256) Pajama Sam No Need to Hide When It's Dark Outside PoiZone PowerDVD DX (Version: 8.3.6029) Preboot Manager (Version: 03.00.00.154) Private Information Manager (Version: 06.04.00.065) PS_AIO_07_C310_SW_Min (Version: 140.0.304.000) QuickTime (Version: 7.73.80.64) QuickTransfer (Version: 140.0.98.000) Reader 2.1 (Version: 2.1.2.1143) REAPER Redoptor 1.2.0 (Version: 1.2.0.0) rgc:audio sfz VSTi v1.96 Roxio Creator Audio (Version: 3.7.0) Roxio Creator Copy (Version: 3.7.0) Roxio Creator Data (Version: 3.7.0) Roxio Creator DE 10.3 (Version: 10.3) Roxio Creator DE 10.3 (Version: 3.7.0) Roxio Creator Tools (Version: 3.7.0) Roxio Express Labeler 3 (Version: 3.2.2) Roxio Update Manager (Version: 6.0.0) Sakura Sawer Scan (Version: 140.0.80.000) Screaming Frog SEO Spider (Version: 0.01) Security Wizards (Version: 01.07.00.026) Skype Click to Call (Version: 6.9.12585) Skype™ 6.0 (Version: 6.0.126) SmartWebPrinting (Version: 140.0.186.000) Softube Plug-Ins (VST 32-bit) SolutionCenter (Version: 140.0.214.000) Sonalksis Plug-in Manager 1.04 SoundToys Decapitator Native V4 SoundToys Little MicroShift V1 SoundToys Little Radiator V1 SoundToys Radiator V1 Spotify (Version: 0.5.2) Spotify (Version: 0.8.3.222.g317ab79d) Status (Version: 140.0.256.000) Steam (Version: 1.0.0.0) Steven Slate Steven Slate Drums EX Steven Slate Steven Slate Drums EX (Version: 1.0.0.001) Syntorus 1.0.0 (Version: 1.0.0.0) System Requirements Lab System Requirements Lab for Intel (Version: 4.5.3.0) Toolbox (Version: 140.0.428.000) Toraverb 1.2.1 (Version: 1.2.1.0) Toxic Biohazard TrainYourEars EQ Edition version 1.0 (Version: 1.0) TrayApp (Version: 140.0.212.000) Trusted Drive Manager (Version: 3.3.3.104) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition UPEK TouchChip Fingerprint Reader (Version: 1.2.0) Vegas Movie Studio HD 11.0 (Version: 11.0.29) Visual C++ Redistributables (Version: 1.3.0.8766) VoiceOver Kit (Version: 1.42.128.0) Wave Infrastructure Installer (Version: 07.01.31.0000) Wave Support Software (Version: 05.10.00.073) Waves Complete V8r13 (Version: 8.0.13) Waves Complete V9r6 (Version: 9.1.6) WebReg (Version: 140.0.212.017) WIDCOMM Bluetooth Software (Version: 6.3.0.3102) Winamp (Version: 5.63 ) Winamp Detector Plug-in (Version: 1.0.0.1) Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6) Windows Live Communications Platform (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3538.0513) Windows Live ID Sign-in Assistant (Version: 7.250.4232.0) Windows Live Installer (Version: 15.4.3502.0922) Windows Live Mail (Version: 15.4.3502.0922) Windows Live Mesh (Version: 15.4.3502.0922) Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2) Windows Live Messenger (Version: 15.4.3538.0513) Windows Live Messenger Companion Core (Version: 15.4.3502.0922) Windows Live MIME IFilter (Version: 15.4.3502.0922) Windows Live Movie Maker (Version: 15.4.3502.0922) Windows Live Photo Common (Version: 15.4.3502.0922) Windows Live Photo Gallery (Version: 15.4.3502.0922) Windows Live PIMT Platform (Version: 15.4.3508.1109) Windows Live Remote Client (Version: 15.4.5722.2) Windows Live Remote Client Resources (Version: 15.4.5722.2) Windows Live Remote Service (Version: 15.4.5722.2) Windows Live Remote Service Resources (Version: 15.4.5722.2) Windows Live SOXE (Version: 15.4.3502.0922) Windows Live SOXE Definitions (Version: 15.4.3502.0922) Windows Live UX Platform (Version: 15.4.3502.0922) Windows Live UX Platform Language Pack (Version: 15.4.3508.1109) Windows Live Writer (Version: 15.4.3502.0922) Windows Live Writer Resources (Version: 15.4.3502.0922) WinRAR 4.00 (32-bit) (Version: 4.00.0) ========================= Devices: ================================ Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Plus B209a-m Description: Photosmart Plus B209a-m Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP Color LaserJet CP3525 Description: HP Color LaserJet CP3525 Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Bluetooth Device (Personal Area Network) Description: Bluetooth Device (Personal Area Network) Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: BthPan Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Photosmart Prem C310 series Description: Photosmart Prem C310 series Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: HP LaserJet M1536dnf MFP Description: HP LaserJet M1536dnf MFP Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Bluetooth Peripheral Device Description: Bluetooth Peripheral Device Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Trend Micro NDIS 6.0 Filter Driver Description: Trend Micro NDIS 6.0 Filter Driver Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: tmlwf Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ========================= Memory info: =================================== Percentage of memory in use: 40% Total physical RAM: 3317.83 MB Available physical RAM: 1958.37 MB Total Pagefile: 6633.95 MB Available Pagefile: 5025.68 MB Total Virtual: 2047.88 MB Available Virtual: 1924.38 MB ========================= Partitions: ===================================== 1 Drive c: (OS) (Fixed) (Total:230.11 GB) (Free:15.81 GB) NTFS 2 Drive d: (READER) (Fixed) (Total:2 GB) (Free:1.83 GB) NTFS 3 Drive e: (USB DISK) (Removable) (Total:14.72 GB) (Free:14.6 GB) FAT32 ========================= Users: ======================================== User accounts for \\CAM-PC Administrator Cam Guest ========================= Minidump Files ================================== No minidump file found **** End of log ****

I cannot access essentials. From control panel I cannot uninstall the existing & the new installer will not install because essentials is already on the computer.

Can you please clarify: reinstall Java or security essentials? Thanks!

Java is uninstalled

I have security essentials, and it was running in the past. I now cannot access it. says I do not have correct permissions.

do you recommend java uninstall tool?