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FloridaCoconut

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Posts posted by FloridaCoconut

  1. PC freezes during Malwarebytes (basic) Quick Scan but is Okay during Full Scan

    I'm Using PC / XP with all recent updates.

    Last month while updating basic Malwarebytes program, I must have accidentally clicked on the free trial.

    Once the free trial 30 days ended I uninstalled the higher version and installed the basic version from CNet (immediately).

    I ran the basic version using Full Scan immediately and it found a simple tracker (GameLabs) and removed it.

    Today I ran the Quick Scan and it freezes the computer when it gets to Windows\system32\config32\config\default.rmbak.

    I forced shutdown and restarted PC in 5 minutes. Ran Quick Scan and it freezes PC at the same location.

    Quick Scan in Safe Mode runs okay and does not find anything.

    Oh, after I uninstalled the trial version, I manually removed the Malwarebytes folder and before downloading and installing the basic version.

    Should I uninstall the basic version and reinstall it?

    I haven't been on the Internet with the PC since uninstalling the trial version and running it's updates (and AVG updates). I'm posting this from an iMac.

    Thanks,

    Paul

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