FloridaCoconut
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PC freezes during Malwarebytes (basic) Quick Scan but is Okay during Full Scan
I'm Using PC / XP with all recent updates.
Last month while updating basic Malwarebytes program, I must have accidentally clicked on the free trial.
Once the free trial 30 days ended I uninstalled the higher version and installed the basic version from CNet (immediately).
I ran the basic version using Full Scan immediately and it found a simple tracker (GameLabs) and removed it.
Today I ran the Quick Scan and it freezes the computer when it gets to Windows\system32\config32\config\default.rmbak.
I forced shutdown and restarted PC in 5 minutes. Ran Quick Scan and it freezes PC at the same location.
Quick Scan in Safe Mode runs okay and does not find anything.
Oh, after I uninstalled the trial version, I manually removed the Malwarebytes folder and before downloading and installing the basic version.
Should I uninstall the basic version and reinstall it?
I haven't been on the Internet with the PC since uninstalling the trial version and running it's updates (and AVG updates). I'm posting this from an iMac.
Thanks,
Paul
Malwarebytes Freezes XP PC Quick Scan But OK Full Scan
in Malwarebytes for Windows Support Forum
Posted
P.S.
Oh, I believe I picked up that GameLabs tracker from CNet website because I accidentally clicked on one of their MULTITUDE of Ads thinking it was to download your basic version.